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Holiday Inn Express Hotel & Suites Niagara Falls by IHG

2.5 star property

Photo gallery for Holiday Inn Express Hotel & Suites Niagara Falls by IHG

Free buffet breakfast on weekdays
Lobby
Blackout curtains, iron/ironing board, rollaway beds, free WiFi
BBQ/picnic Area
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available

Explore the area

View map
10111 Niagara Falls Blvd, Niagara Falls, NY, 14304
  • Place, Niagara Aerospace Museum
    ‪5 min walk‬
  • Place, Fashion Outlets of Niagara Falls
    ‪3 min drive‬
  • Place, Seneca Niagara Resort & Casino
    ‪10 min drive‬
  • Airport, Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪26 min drive‬

Room options

View all photos for Standard Room

Blackout curtains, iron/ironing board, rollaway beds, free WiFi

Standard Room

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Roll-In Shower)

Blackout curtains, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 King Bed, Roll-in Shower (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Blackout curtains, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Jetted Tub

Standard Room, 1 King Bed, Jetted Tub

Standard Room, 1 King Bed, Jetted Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Blackout curtains, iron/ironing board, rollaway beds, free WiFi

Standard Room, 2 Queen Beds

8.0 out of 10
Very good
(41 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Blackout curtains, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(45 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds

Blackout curtains, iron/ironing board, rollaway beds, free WiFi

Suite, Multiple Beds

7.2 out of 10
Good
(7 reviews)
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Roll-in Shower (Roll-In Shower)

Blackout curtains, iron/ironing board, rollaway beds, free WiFi

Standard Room, 2 Queen Beds, Roll-in Shower (Roll-In Shower)

7.0 out of 10
Good
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

Blackout curtains, iron/ironing board, rollaway beds, free WiFi

Suite, 2 Queen Beds

7.0 out of 10
Good
(10 reviews)
  • Sleeps 5
  • 2 Queen Beds

Similar properties

Exterior
Hampton Inn Niagara Falls
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.4 out of 5, Excellent, 1,000 reviews
The price is AU$181
includes taxes & fees
21 Dec - 22 Dec
Hampton Inn Niagara Falls

About the area

Niagara Falls

Located in Niagara Falls, Holiday Inn Express Hotel & Suites Niagara Falls by IHG is in a state park, a 3-minute drive from Fashion Outlets of Niagara Falls and 10 minutes from Niagara University. .This hotel is 6.1 mi (9.8 km) from Seneca Niagara Resort & Casino and 6.7 mi (10.7 km) from Rainbow Bridge.

What's nearby

  • Niagara Aerospace Museum - 5 min walk - 0.5 km
  • Fashion Outlets of Niagara Falls - 3 min drive - 2.9 km
  • Seneca Niagara Resort & Casino - 10 min drive - 11.9 km
  • Rainbow Bridge - 11 min drive - 12.6 km
  • American Falls - 12 min drive - 12.6 km

Getting around

  • Niagara Falls Station - 14 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 41 min drive

Restaurants

  • ‪Wegmans Market Cafe - ‬3 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Olive Garden - ‬3 min drive
  • ‪Chili's Grill & Bar - ‬3 min drive
  • ‪Panera Bread - ‬3 min drive

About this property

Holiday Inn Express Hotel & Suites Niagara Falls by IHG

Hotel with free breakfast, near Fashion Outlets of Niagara Falls
Holiday Inn Express Hotel & Suites Niagara Falls by IHG offers 87 air-conditioned accommodations with coffee/tea makers and hair dryers. Televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 87 air-conditioned rooms featuring refrigerators and microwaves. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include coffee/tea makers and irons/ironing boards, as well as phones with free local calls.
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a terrace. Additional amenities at this hotel include complimentary wireless internet access, a picnic area, and a banquet hall.
A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:30 AM.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
A complimentary buffet breakfast is served between 6:00 AM and 9:30 AM on weekdays.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (USD 10.80 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available on weekdays 6:00 AM to 9:30 AM

Things to do

  • 24-hour gym

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Outdoors

  • In a state park
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Freezer
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from October 7 2025 to March 31 2026 (completion date subject to change). The following areas are affected:
  • Meeting facilities
  • Select guestrooms
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per night
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Tourism fee: USD 2.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: USD 10.80 per day
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Niagara Falls
Holiday Inn Express Niagara Falls
Holiday Inn Express Hotel Suites Niagara Falls
Inn Express Niagara Falls

Holiday Inn Express Hotel & Suites Niagara Falls by IHG Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 386 out of 1003 reviews
Rating 8 - Good. 270 out of 1003 reviews
Rating 6 - Okay. 169 out of 1003 reviews
Rating 4 - Poor. 92 out of 1003 reviews
Rating 2 - Terrible. 86 out of 1003 reviews

7.4/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

ROMY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful.
Stayed 1 night in Sep 2025

6/10 Okay

Randall

Liked: Cleanliness, staff & service, room comfort

Just OK

We stayed here for 2 nights. The location is quite a ways from the falls and downtown , in an area that’s seen better days. Check in was fine and the front desk staff was friendly. The room turned out to be a jacuzzi king? Didn’t recall asking for that. No chair to sit on- just the edge of the jacuzzi. Bathtub was missing the drain plug. Toilet seems like it was made for toddlers. The shortest one I’ve ever seen. The refrigerator was noisy and ended up freezing our drinks. I should have checked the setting- hard to see. Carpet in the room was thread bare under the desk. The TV was difficult to figure out. The onscreen program menu was useless. Channels did not match what the guide said. MSNBC was actually NewsNation. Overnight, upstairs noise seemed excessive. Breakfast was fine with several options. Coffee was hot! Check it was smooth. Not the worst place I’ve ever stayed, but certainly the bottom of the list of all Holiday Inn Express and Suites I’ve ever been in.
Stayed 2 nights in Sep 2025

6/10 Okay

Jose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The sofa bed Mattress was really bad. Breakfast was good. Front desk person at arriving time was very nice.
Stayed 1 night in Sep 2025

6/10 Okay

weisheng

Travelled with family
Disliked: Cleanliness, property conditions & facilities
the hotel looks old
Stayed 1 night in Sep 2025

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean..close to casino and comfortable bed
Stayed 2 nights in Sep 2025

8/10 Good

Sambit, Cary

Stayed 1 night in Sep 2025

4/10 Poor

Brannon

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
When we arrived to the Hotel the lot was filled with pot holes, I didnt see any outside cameras for my safty, Also we was charged $10.00 a day for park. I have stayed in a few of your hotels and had never been charged for parking. The rooms where dirty with mold in the shower and dirt in the corners of the room. The curtains were drity and only had one small trash can in the room that was pretty inconvenient when staying for 3 days. Aslo was yelled out by the kitchen employee because we didnt have a breakfast ticket? Come on it complimentary breakfast.. I paid over $500 to stay there and it just wasnt a very good experience...
Stayed 3 nights in Sep 2025

10/10 Excellent

Kathy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A+

Super nice staff. Breakfast was always great!
Stayed 5 nights in Sep 2025

10/10 Excellent

Bridgette

Travelled with pets
Liked: Cleanliness, staff & service
The entire staff was excellent! They were very kind! My husband and I was traveling with our dog-son and every time we came through with him they gave him a treat that he loved! The Breakfast, every morning, was outstanding! Lots of options daily! I will definitely revisit this place! Thanks Staff!
Stayed 4 nights in Sep 2025

8/10 Good

Robert

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Joseph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and the room had a smell to it. I went out and bought air freshener and the fridge made noises and was loud had to keep the TV on the first night to combat the noises
Stayed 2 nights in Sep 2025

8/10 Good

Olufunke

Liked: Cleanliness, staff & service, property conditions & facilities
Nothing.
Stayed 1 night in Sep 2025

4/10 Poor

Ximena

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The bathrooms were poorly cleaned, the shower curtains were worn and yellow, the bed sheets smelled of curry and spices, and the carpets were so dirty they didn't wash them. The cleaning was terrible.
Stayed 2 nights in Sep 2025

6/10 Okay

Tomoko

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Floor carpet was unclean and my daughter got asthma. I also felt itchy skin. I brought my hypoallergenic dog. Even if it’s pet friendly, they should clean rooms with care. We had a terrible experience.
Stayed 2 nights in Aug 2025

8/10 Good

Bhagath Singh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in May 2025

10/10 Excellent

Lynn

Stayed 2 nights in Aug 2025

8/10 Good

Charmaine

Liked: Cleanliness, staff & service
The staff was very helpful to accommodate us with luggage storage, and late check out.
Stayed 2 nights in Aug 2025

6/10 Okay

Johanna

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

kamal

Liked: Cleanliness, staff & service, property conditions & facilities
Check in and store luggage
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveller

Travelled with family
Stayed 1 night in Aug 2025

2/10 Terrible

Dawn

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
This property was absolutely disgusting. The smell was atrocious. We only needed to stay just to sleep for a flight or I would have been out money and left. The pillows were so bad and smelly that you couldn’t even use them.
Stayed 1 night in Aug 2025

2/10 Terrible

Rajyalakshmi

Disliked: Staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Evelyn

Stayed 1 night in Aug 2025

10/10 Excellent

Shabnam

Stayed 1 night in Aug 2025

6/10 Okay

John

Travelled with partner
Disliked: Property conditions & facilities
I had called and i was told i could walk the the falls..and i was surprised when i found out it was 10 minutes away in car my room smelled like smoke the hole time do to it being by front door lack of vending machines pool was down water took for ever to get hot for shower i am really disappointed
Stayed 2 nights in Aug 2025