The Vacationers

2.0 star property

Photo gallery for The Vacationers

Private kitchen
Business centre
Interior
Private kitchen
Bathroom

Reviews

7.0 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Housekeeping

Explore the area

View map
21, Frank Street, Sunderland, England, SR5 1SB
  • Place, Stadium of Light
    ‪12 min walk‬
  • Place, Sunderland Empire
    ‪7 min drive‬
  • Place, University of Sunderland
    ‪8 min drive‬
  • Airport, Newcastle (NCL-Newcastle Intl.)
    ‪46 min drive‬

Room options

Deluxe Room

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Deluxe Room

7.0 out of 10
Good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Deluxe Room

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

Deluxe Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

Similar properties

About the area

Sunderland

With a stay at The Vacationers in Sunderland, you'll be within a 5-minute drive of Stadium of Light and National Glass Centre. .This guesthouse is 12.7 mi (20.4 km) from Quayside and 13.2 mi (21.3 km) from St. James' Park.

What's nearby

  • Stadium of Light - 12 min walk - 1.1 km
  • Whitburn Sands - 6 min drive - 2.6 km
  • National Glass Centre - 7 min drive - 2.4 km
  • Sunderland Empire - 7 min drive - 2.4 km
  • University of Sunderland - 8 min drive - 2.7 km

Getting around

  • Stadium of Light Station - 13 min walk
  • St. Peter's Station - 19 min walk
  • Newcastle Intl. Airport (NCL) - 37 min drive

Restaurants

  • ‪The Wheatsheaf - ‬15 min walk
  • ‪Greggs - ‬10 min walk
  • ‪The Victory Club - ‬16 min walk
  • ‪McDonald's - ‬16 min walk
  • ‪Vito's Osteria - ‬19 min walk

About this property

The Vacationers

The Vacationers offers 8 accommodations with irons/ironing boards. This Sunderland guesthouse provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
Make yourself at home in one of the 8 guestrooms. Complimentary wireless internet access is available to keep you connected. Conveniences include irons/ironing boards, and housekeeping is provided daily.
This smoke-free guesthouse offers complimentary parking nearby.
Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)

Parking and transport

  • Free offsite parking
  • Street parking available
  • Free self parking on site
  • Limited on-site self parking

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

More

  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime

Check-out

Check-out before 10:00 AM

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and lockbox information; access will be through a private entrance
Information provided by the property may be translated using automated translation tools

Access methods

Lockbox, private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are available for GBP 10.0 per day

Payment types

Important information

Optional extras

  • Crib (infant bed) fee: GBP 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators

The Vacationers Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 19 out of 45 reviews
Rating 8 - Good. 6 out of 45 reviews
Rating 6 - Okay. 6 out of 45 reviews
Rating 4 - Poor. 6 out of 45 reviews
Rating 2 - Terrible. 8 out of 45 reviews

8.0/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, amenities
Brilliant 5 star
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, amenities
Good service nice clean had minor issues with the check in main entrance code but rang up was resolved in 2 mins nice bed YouTube Netflix everything is brilliant place be back sgaisb
Stayed 1 night in Feb 2026
Verified

8/10 Good

Peniel

Liked: Amenities
Good and comfortable Place
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Aldi close by, resturany and pub 2 minute walk away, busses very close by...ill come again 5*
Stayed 4 nights in Oct 2023
Verified

10/10 Excellent

Linsey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice warm clean
Stayed 2 nights in Jan 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for getting into Newcastle, clean & tidy. Perfect for what we needed.
Stayed 3 nights in Jun 2023
Verified

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Another great atay.

Such a convenient place to stay. Secure, clean and always responsive if there are any concerns. Would recommend
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Linsey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very comfortable
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet street, nice friendly staff, very reasonable rates, clean, own cooking facilities so i didnt have to get take out every night...actually its quite hard to find fault 5*
Stayed 4 nights in Oct 2023
Verified

10/10 Excellent

neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and peaceful
Stayed 4 nights in Sep 2023
Verified

10/10 Excellent

Humza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked rooms here at last minute for family.Was pleasantly surprised …… rooms were lovely and beds were very comfortable,bedding very fresh.The full house was spotlessly clean….this is a massive compliment as cousin is a professional cleaner! Decor nice,everything you need really,definitely return.
Stayed 2 nights in Jul 2023
Verified

4/10 Poor

Stephen

Disliked: Cleanliness
The property was excellent value for money and the system for entry was very organised. Its a shame my bed sheets where dirty and the duvet had a brown stain which spoilt my stay.
Stayed 2 nights in Jul 2024
Verified

4/10 Poor

Sean

Disliked: Staff & service, amenities
No signal for tv no tea or coffee but clean room and very comfortable bed. The area is quiet so had a great nights sleep. Couldnt connect to the wifi
Stayed 1 night in Oct 2024
Verified

2/10 Terrible

Jhon

Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Very noisy arealoud
Stayed 7 nights in Jul 2024
Verified

10/10 Excellent

Oluwaseun Jamiu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the quietness of the hotel, also the self service option, but the management need to always follow up on constomers coming in to stay. Like sending a map location,from location close to the apartment.
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Full value for money
Stayed 3 nights in May 2024
Verified

4/10 Poor

Peter

Liked: Cleanliness
Disliked: Staff & service
The room was not what was displayed. Low roof closed to the bed. A very small room also
Stayed 1 night in Jul 2024
Verified

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself was well kept, clean, and had good utilities. Parking was not at all clear, since it seemed to be in a permit-only area so I parked about 10 minutes away on foot. Strange area to stay in, but again, the place itself was nice and well kept.
Stayed 1 night in Aug 2024
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Would be nice when booking to be told there is no tv in the room as the one i selected on the picture it showed a tv.
Stayed 1 night in Mar 2025
Verified

2/10 Terrible

Margaret

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

I need a refund

I did not end up staying as the room had no proper ventilation but just one tiny window on top. It was stinking. It was a tiny room. I left. I need a refund
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Jameson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Stay for the price.

No complaints. Just a Suggestion please. I could not find a hand wash either in the bathroom sink or the Kitchen Sink. I had to use the shower Gel in the bathroom to wash my hands. It would be nice to have a hand-wash please. Would defo help guests like me,
Stayed 1 night in May 2024
Verified

6/10 Okay

Phoebe

Liked: Cleanliness
Disliked: Room comfort
it was hard to find the right door on the street and then enter the code on the door as it was difficult to understand. the bed frame was very creaky and there was not even a lamp in the room. the bed was comfortable and the pillows were also soft. room had a good amount of plug sockets and a nice window on the roof. overall not too bad but improvements could be made
Stayed 1 night in Apr 2025
Verified

4/10 Poor

EDWARD

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointing

The bedroom and hall carpets were badly stained.No light in the bathroom.Property had a smell about it.Several guests turned up and needed help but could not get the property owner to answer the phone.Property advertised off road parking but was street parking
Stayed 4 nights in Jun 2025
Verified

2/10 Terrible

Edward

Liked: Amenities
My two nights were terrible. I was left in freezing cold unable to gain access due to the lock. Owner was not immediately available for support. A guest smoked cigarettes and weeds on both night with windows shut. I returned to a smelly property. As a non smoker this was unacceptable. My clothes and air felt dirty. The same client cooked with windows shut causing the smoke alarm to go off disturbing my peace. Kitchen was used and not immediately cleaned after use by other guest.
Stayed 2 nights in Nov 2025