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Metro Inns Newcastle

2.0 star property

Photo gallery for Metro Inns Newcastle

Signature Double Room, 1 Double Bed, Non Smoking, Shared Bathroom
Reception
Front of property
Signature Double Room, 1 Double Bed, Non Smoking, Shared Bathroom
Individually decorated, desk, laptop workspace, free WiFi

Reviews

6.8 out of 10

Popular amenities

  • Free Wi-Fi
  • Housekeeping
  • 24/7 front desk
  • Kitchen

Explore the area

View map
Ponteland Road Kenton Bank, Newcastle-upon-Tyne, England, NE3 3TY
  • Place, Kingston Park Stadium
    ‪19 min walk‬
  • Place, Newcastle United Golf Club
    ‪4 min drive‬
  • Place, St. James' Park
    ‪8 min drive‬
  • Airport, Newcastle (NCL-Newcastle Intl.)
    ‪4 min drive‬

Room options

View all photos for Basic Triple Room, 1 Bedroom, Non Smoking, Shared Bathroom

Individually decorated, desk, laptop workspace, free WiFi

Basic Triple Room, 1 Bedroom, Non Smoking, Shared Bathroom

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Basic Double Room, 1 Bedroom, Non Smoking, Shared Bathroom

Individually decorated, desk, laptop workspace, free WiFi

Basic Double Room, 1 Bedroom, Non Smoking, Shared Bathroom

  • Sleeps 2
  • 1 Double Bed

View all photos for Signature Double Room, 1 Double Bed, Non Smoking, Shared Bathroom

Signature Double Room, 1 Double Bed, Non Smoking, Shared Bathroom

Signature Double Room, 1 Double Bed, Non Smoking, Shared Bathroom

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About the area

Newcastle-upon-Tyne

With a stay at Metro Inns Newcastle in Newcastle-upon-Tyne, you'll be within a 10-minute drive of St. James' Park and Quayside. .This hotel is 13.5 mi (21.7 km) from Beamish Open Air Museum and 1.4 mi (2.2 km) from Kingston Park Stadium.

What's nearby

  • Kingston Park Stadium - 19 min walk - 1.7 km
  • Newcastle United Golf Club - 4 min drive - 3.0 km
  • St. James' Park - 8 min drive - 6.0 km
  • Quayside - 9 min drive - 7.9 km
  • The Glasshouse - 9 min drive - 8.2 km

Getting around

  • Blaydon Station - 6 min drive
  • Bank Foot Station - 14 min walk
  • Newcastle Intl. Airport (NCL) - 4 min drive

Restaurants

  • ‪Subway - ‬9 min walk
  • ‪McDonald's - ‬11 min walk
  • ‪Starbucks - ‬15 min walk
  • ‪Toby Carvery - ‬2 min walk
  • ‪Greggs - ‬2 min drive

About this property

Metro Inns Newcastle

Hotel in Newcastle-upon-Tyne with free parking
Metro Inns Newcastle offers 66 accommodations with shared/communal kitchens. These individually decorated accommodations include desks. Televisions come with digital channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Make yourself at home in one of the 66 individually decorated guestrooms. Prepare your meals in the shared/communal kitchen. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms with showers are provided.
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and a picnic area. This hotel also features a reception hall and a vending machine.
Featured amenities include a 24-hour front desk and a vending machine. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessibility

More

  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • Shared kitchen access

More

  • Desk
  • Heating
  • Individual decor
  • Laptop workspace

Policies

Check-in

Check-in from 3 PM - 1:00 AM and 3:00 PM - 1:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests should expect a high level of noise at this property at weekends.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash Breakage deposit: GBP 50.00 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
Alcohol is not served at this property

Property is also known as

Metro Inns Newcastle Hostel Newcastle-upon-Tyne
Metro Inns Newcastle Hostel
Metro Inns Newcastle Newcastle-upon-Tyne
Metro Inns Newcastle Hotel
Metro Inns Newcastle Newcastle-upon-Tyne
Metro Inns Newcastle Hotel Newcastle-upon-Tyne

Metro Inns Newcastle Reviews

Reviews

6.8
Rating 10 - Excellent. 84 out of 281 reviews
Rating 8 - Good. 66 out of 281 reviews
Rating 6 - Okay. 49 out of 281 reviews
Rating 4 - Poor. 29 out of 281 reviews
Rating 2 - Terrible. 53 out of 281 reviews

6.6/10

Cleanliness

8.0/10

Staff & service

6.2/10

Amenities

6.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
.
Stayed 2 nights in Oct 2025

10/10 Excellent

will

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff have been very helpful in my stressful situation. Room is clean and tidy.
Stayed 1 night in Oct 2025

6/10 Okay

Gillian

Travelled with partner
Liked: Cleanliness, staff & service
The hotel itself was great for the price, but it was far from the city and a gang of children harassed us and tried to hit us. They weren't good at it.
Stayed 2 nights in Oct 2025

2/10 Terrible

Amber

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Sonya

Liked: Cleanliness, staff & service, property conditions & facilities
I was pleasantly surprised how spacious it was and easy walk to the train.
Stayed 2 nights in Aug 2025

10/10 Excellent

Isaac

Stayed 1 night in Oct 2025

6/10 Okay

Tom

Stayed 1 night in Sep 2025

6/10 Okay

Malcolm

Liked: Staff & service
Staff try their best. Rooms are dated and worn out. Bed was quite uncomfortable. Check out was early 10 am. Carpark is great, links to Newcastle via metro and bus is good. Formula one hotel was it's old name ( french I think) basic but dated.
Stayed 1 night in Sep 2025

6/10 Okay

Diego

Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 1 night in Sep 2025

2/10 Terrible

Srijana

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointed

We were totally disappointed with the service . According to the payment , we did not get service. Bathroom with no shop and hard to shower. Everytime we need to go outside for common bathroom. Sometimes the bathroom packed. I don’t feel like it is hotel. With comfort i don’t find anything.No sound proff. We went there for relax and have good time but it was stressful. I don’t recommend here. I have not been in this kind of hotel or hostel. Very poor service but payment is high.
Stayed 1 night in Sep 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Ahijit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value for money

Very friendly lady at the counter. We travelled to Newcastle recently for the Great North Run. The lady (I am so sorry for not remembering her name) had plenty of suggestions about how to get to the venue. She even let us keep the car parked after our check out. The location is very good as well. Buses and Metro available within a short walking distance. Great value for money!
Stayed 1 night in Sep 2025

8/10 Good

Tesfaye

Liked: Cleanliness, staff & service, property conditions & facilities

Small double bed room

Very clean room and bed, but for double room it was not good
Stayed 1 night in Sep 2025

8/10 Good

Dale

Stayed 1 night in Aug 2025

2/10 Terrible

Simon

Disliked: Cleanliness, property conditions & facilities, room comfort

Horrendous Hotel in Newcastle

This is one of the worst hotels I have ever stayed in. The room looked filthy from the moment I entered. The walls were shabby, the sink looked unclean and the carpet didn't appear to have been hoovered recently. During my stay I was only in the room a total of (about) 5 hours but was bitten twice by something and had very itchy skin, in two places, as a result. The communal bathrooms were also very dirty and there was no soap, of any kind, in the toilets. The way in is also not good, for pedestrians, as there is no footpath. Finally I was woken, around 2am, by loud shouting and the sound of doirs slamming and people arguung etc.
Stayed 1 night in Aug 2025

2/10 Terrible

T P

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Paul Andrew

Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Warren

Liked: Cleanliness
Disliked: Room comfort
Stayed 2 nights in Aug 2025

6/10 Okay

Ashley

Liked: Staff & service
Property is great location for town and food and shops in walking distance Very basic and is obviously half a hotel half a boarding place for people who are homeless and on council waiting list and a few let’s say unsavory characters hanging around but for the price it’s a good stop for a night or two. Toilets being in hallways was a bit of a shock but my fault for not reading properly before booking overall no issues but feel it’s a bit of pot luck with who ever else happens to be staying there when you go.Hence why some reviews seem to be so bad about other guests. Great for the price and would stay again
Stayed 2 nights in Aug 2025

10/10 Excellent

paul

Liked: Cleanliness, property conditions & facilities
Got wot you paid for allstaff were brill apart from 1 miserable not the word not 1 bit of customer skill what so ever sat or sunday nite shift need to be gone
Stayed 3 nights in Aug 2025

8/10 Good

James

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2025

2/10 Terrible

Kyle

Stayed 2 nights in Jul 2025

2/10 Terrible

Perry

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly, but there was a flickering light outside our room all night, a really creaky floorboard right next to the bed and another guest even found bed bugs in their room while we were there
Stayed 2 nights in Jul 2025

6/10 Okay

David

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Mark

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Do not stay hear , it full of junkies drunks , fighting, screaming at 2/34am . Doors slamming . No sleep so bad never again
Stayed 1 night in Jul 2025