Leonardo Hotel Newcastle Quayside

4.0 star property

Photo gallery for Leonardo Hotel Newcastle Quayside

Exterior
View from room
Lobby
Daily buffet breakfast (GBP 16 per person)
Bar (on property)

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Parking available
  • Business services

Explore the area

View map
South Shore Road, Gateshead, England, NE8 3AE
  • Place, Gateshead Millennium Bridge
    ‪3 min walk‬
  • Place, The Glasshouse
    ‪6 min walk‬
  • Place, Quayside
    ‪6 min walk‬
  • Airport, Newcastle (NCL-Newcastle Intl.)
    ‪14 min drive‬

Room options

Double and Single Room with View

  • Sleeps 3

Standard Double Room

8.0 out of 10
Very good
(33 reviews)
  • 11 sq m
  • Sleeps 3
  • 1 Double Bed

Superior Triple Room

8.4 out of 10
Very good
(7 reviews)
  • 11 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Standard Twin Room

8.8 out of 10
Excellent
(39 reviews)
  • 11 sq m
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

Superior Double Room

9.8 out of 10
Exceptional
(7 reviews)
  • 11 sq m
  • Sleeps 3
  • 1 Double Bed

Twin Room, River View

8.8 out of 10
Excellent
(8 reviews)
  • River view
  • 11 sq m
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

Executive Super King Double

8.8 out of 10
Excellent
(3 reviews)
  • 11 sq m
  • Sleeps 3
  • 1 King Bed

Standard Double and Single Room

  • Sleeps 3

Standard Double Room

  • Sleeps 2

Superior Double and Single Room

  • Sleeps 3

Executive Room

  • Sleeps 2

Superior Double Room

  • Sleeps 2

Similar properties

About the area

Gateshead

With a stay at Leonardo Hotel Newcastle Quayside, you'll be centrally located in Gateshead, within a 5-minute drive of Quayside and St. James' Park. .This hotel is 0.1 mi (0.2 km) from BALTIC Centre for Contemporary Art and 0.2 mi (0.2 km) from Gateshead Millennium Bridge.

What's nearby

  • BALTIC Centre for Contemporary Art - 2 min walk - 0.2 km
  • Gateshead Millennium Bridge - 3 min walk - 0.3 km
  • The Glasshouse - 6 min walk - 0.5 km
  • Quayside - 6 min walk - 0.6 km
  • Northumbria University - 11 min walk - 0.9 km

Getting around

  • Manors Station - 16 min walk
  • Manors Station - 16 min walk
  • Newcastle Intl. Airport (NCL) - 22 min drive

Restaurants

  • ‪The Glasshouse - ‬6 min walk
  • ‪Pitcher & Piano Newcastle - ‬6 min walk
  • ‪Greggs - ‬10 min walk
  • ‪Head of Steam - ‬9 min walk
  • ‪The Broad Chare - ‬10 min walk

About this property

Leonardo Hotel Newcastle Quayside

Riverfront hotel with a restaurant, 7-minute walk to Quayside
Leonardo Hotel Newcastle Quayside offers 203 air-conditioned accommodations with coffee/tea makers and hair dryers. 28-inch flat-screen televisions come with cable channels.

Bathrooms include shower/tub combinations and complimentary toiletries. This Gateshead hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Make yourself at home in one of the 203 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Make use of convenient amenities, which include complimentary wireless internet access and a banquet hall.
For lunch or dinner, stop by Bar and Grill, a restaurant that specializes in British cuisine. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7 AM to 11 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7 AM and 11 AM.
Bar and Grill - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 8.50 per night)
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7 AM to 11 AM on weekends; GBP 16 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Bar and Grill

Family friendly

  • In-room cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2011
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 28-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 20

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 16 per person
  • Self parking fee: GBP 8.50 per night
  • Late check-out fee: GBP 20 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Jurys Gateshead Newcastle
Jurys Inn Gateshead Newcastle
Jurys Inn Newcastle Gateshead Quays
Jurys Inn Newcastle Quays
Jurys Inn Quays
Jurys Newcastle Gateshead Quays
Jurys Newcastle Quays
Jurys Inn Newcastlegateshead Quays Hotel Gateshead
Jurys Inn Newcastle Quayside Gateshead
Jurys Newcastle Quayside Gateshead
Jurys Newcastle Quayside
Jurys castle Quaysi Gateshead

Leonardo Hotel Newcastle Quayside Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 441 out of 1012 reviews
Rating 8 - Good. 317 out of 1012 reviews
Rating 6 - Okay. 159 out of 1012 reviews
Rating 4 - Poor. 57 out of 1012 reviews
Rating 2 - Terrible. 38 out of 1012 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

6/10 Okay

Michael, Prestwich

Travelled with family
Clean simple hotel. No frills. Parking limited, we had to park on the street as the small hotel car park was full. Bed comfortable, the bathroom smelt of cleaning materials, I guess it’s better to smell of bleach than a bad smell. Shows it’s been cleaned! Overall clean simple hotel, good location but don’t expect much.
Stayed 1 night in Nov 2025

10/10 Excellent

Robert

Stayed 5 nights in Nov 2025

10/10 Excellent

Chris Olds

Liked: Cleanliness, staff & service, amenities
Fabulous 👌
Stayed 1 night in Nov 2025

4/10 Poor

Ian, Portadown

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Rooms 20 years overdue refurb especially batch rooms. Reception staff neither welcomed us nor asked how stay was. Sat in reception and noticed that was common practice. Meant to be selling hospitality.
Stayed 1 night in Nov 2025

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Mohammed

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast could do with improving.
Stayed 4 nights in Nov 2025

10/10 Excellent

Hayley

Stayed 1 night in Aug 2025

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a problem with our 1st room, if i hsd been on my own i would have been stuck inside it as there was no handle to open the door. I spoke to jess and shaun who were on reception in the morning, they didn't just help they went above and gave us another room and upgrade
Stayed 3 nights in Nov 2025

6/10 Okay

Colin

Travelled with family, Travelled with family and small children
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
It was ok The breakfast is bland, coffee tasteless and not worth paying for There was insufficient parking space, I had to park in the quayside multi-storey to ensure my car was somewhere safe.
Stayed 2 nights in Oct 2025

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great position
Stayed 1 night in Nov 2025

10/10 Excellent

Abigail

Stayed 1 night in Nov 2025

10/10 Excellent

erkan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and comfortable beds
Stayed 1 night in Oct 2025

2/10 Terrible

Ellisha

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The room was really in need of refurbishment, it was dated and didn’t feel clean at all. I was extremely uncomfortable and unable to sleep my whole stay due to this. As a result I ended up leaving the hotel a night early, even though I had paid for 3 nights just so I could go home and sleep.
Stayed 3 nights in Oct 2025

10/10 Excellent

Alistair

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel , stayed for event at Glasshouse Able to park easily , check in was fine ( as was check out ) Executive room with view along the river was lovely and comfy Staff really helpful , especially Ann on reception
Stayed 1 night in Oct 2025

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean & tidy with friendly warm staff, food was also lovely. I shall be visiting again.
Stayed 2 nights in Oct 2025

8/10 Good

Dave

Travelled with family
Liked: Cleanliness, staff & service, amenities
Helpful staff. The triple room is great for us and quite unusual. Decent breakfast too, and very handy location.
Stayed 3 nights in Oct 2025

10/10 Excellent

Linda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In walking distance of Glasshouse. Just across millenium bridge from Newcastle Quayside. Great views of the Tyne Bridges. Staff helpful. 24hr reception.
Stayed 1 night in Oct 2025

10/10 Excellent

Vicky

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff very welcoming and helpful. Room very clean .
Stayed 1 night in Oct 2025

8/10 Good

Sean

Stayed 1 night in Oct 2025

4/10 Poor

Alexander

Liked: Staff & service
Disliked: Property conditions & facilities
Room was dirty. Marks all over the floor and bed base. Marks on duvet too. Bathroom sink had a massive crack in it which was fixed by what I can only assume by someone who had never seen a sink before and did not know what a fixed sink should look like. Whilst I am not disabled, I was given the disabled adapted room and I feel very sorry for someone who has a disability and has to stay in it.
Stayed 1 night in Oct 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Internet good
Stayed 5 nights in Oct 2025

8/10 Good

laura

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Clean room great location good breakfast selection
Stayed 1 night in Oct 2025

2/10 Terrible

Thomas, Seaham

Stayed 1 night in Oct 2025

6/10 Okay

Ashley

Disliked: Cleanliness
The room was quite tired looking. All felt like it would benefit from a thorough cleaning with several things dirty and run down looking(chips in walls etc). The beds themselves were fine, and the sheets were clean. The temperature of the room was good and it was quiet even on the roadside.
Stayed 1 night in Oct 2025

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only stayed for one night but it was convenient, clean & quiet. I haven’t rated breakfast as I didn’t have it, or “eco-friendliness” as I’ve no idea what that relates to! Would recommend and would stay again.
Stayed 1 night in Oct 2025