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The Wilshire Grand Hotel

3.5 star property

Photo gallery for The Wilshire Grand Hotel

Outdoor wedding area
Front of property
Suite, 1 King Bed with Sofa bed | Courtyard view
Outdoor dining
Daily buffet breakfast for a fee

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
350 Pleasant Valley Way, West Orange, NJ, 07052
  • Place, Crestmont Country Club
    ‪14 min walk‬
  • Place, Pleasantdale Chateau
    ‪16 min walk‬
  • Place, Eagle Rock Reservation
    ‪3 min drive‬
  • Airport, Newark Liberty Intl. Airport (EWR)
    ‪21 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | Courtyard view

Suite, 1 King Bed with Sofa bed

  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Double Room, 2 Double Beds

Superior Double Room, 2 Double Beds

Superior Double Room, 2 Double Beds

8.6 out of 10
Excellent
(79 reviews)
  • Garden view
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed with Sofa bed

In-room safe, desk, laptop workspace, blackout curtains

Superior Room, 1 King Bed with Sofa bed

8.6 out of 10
Excellent
(60 reviews)
  • Garden view
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room

Superior Room | Bathroom

Superior Room

  • Garden view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About the area

West Orange

Located in West Orange, The Wilshire Grand Hotel is in the business district, a 3-minute drive from Eagle Rock Reservation and 5 minutes from Montclair Art Museum. .This family-friendly hotel is 3.9 mi (6.2 km) from Turtle Back Zoo and 3.9 mi (6.3 km) from Wellmont Theatre.

What's nearby

  • Crestmont Country Club - 14 min walk - 1.2 km
  • Pleasantdale Chateau - 16 min walk - 1.4 km
  • Verona Park - 19 min walk - 1.6 km
  • Eagle Rock Reservation - 3 min drive - 2.9 km
  • Montclair Golf Club - 4 min drive - 1.5 km

Getting around

  • Orange Station - 6 min drive
  • Orange Street Station - 10 min drive
  • Newark Liberty Intl. Airport (EWR) - 30 min drive

Restaurants

  • ‪Starbucks - ‬4 min drive
  • ‪Chit Chat Diner - ‬3 min drive
  • ‪Panera Bread - ‬5 min drive
  • ‪Chipotle Mexican Grill - ‬3 min drive
  • ‪The Highlawn - ‬4 min drive

About this property

The Wilshire Grand Hotel

The Wilshire Grand Hotel offers 89 air-conditioned accommodations with espresso makers and safes. 42-inch Smart televisions come with premium cable channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include slippers, complimentary toiletries, and hair dryers.

This West Orange hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a fitness center and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 89 air-conditioned rooms featuring refrigerators and microwaves. Wired and wireless internet access is complimentary, while 42-inch Smart televisions with cable programming provide entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities such as a fitness center or take in the view from a terrace and a garden. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands. Getting to nearby attractions is a breeze with the complimentary area shuttle that operates within 5 mi.
Grab a bite from the snack bar/deli serving guests of The Wilshire Grand Hotel. Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and limo/town car service. Planning an event in West Orange? This hotel has 19999 square feet (1858 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
A complimentary manager's reception is offered each day.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle (surcharge)
  • Free area shuttle up to 5 mi
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Extended parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available for a fee
  • A bar/lounge
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Free bicycle rentals
  • Gym
  • Mini golf
  • Piano
  • TV in common areas
  • Yoga classes

Family friendly

  • Free area shuttle
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Mini golf
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre (19,999 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 3 floors
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch smart TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Microwave
  • Paper towels
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 75

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 35 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls and an off-leash area are available

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Airport shuttle fee: USD 60
  • Pet fee: USD 25.00 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: USD 75 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Grand Wilshire
Grand Wilshire Hotel
Wilshire Grand Hotel West Orange
Wilshire Grand West Orange
Wilshire Hotel
Wilshire Grand Hotel
Wilshire Grand
Hotel Wilshire Grand
The Wilshire Grand Hotel Hotel
The Wilshire Grand Hotel West Orange
The Wilshire Grand Hotel Hotel West Orange

The Wilshire Grand Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 696 out of 1234 reviews
Rating 8 - Good. 305 out of 1234 reviews
Rating 6 - Okay. 117 out of 1234 reviews
Rating 4 - Poor. 60 out of 1234 reviews
Rating 2 - Terrible. 56 out of 1234 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Gary

Disliked: Cleanliness, amenities, property conditions & facilities
No towels in the room and dirty bed sheets
Stayed 1 night in Dec 2025

10/10 Excellent

Marco

Stayed 2 nights in Dec 2025

6/10 Okay

Lisa

Travelled with partner
Liked: Amenities
The room was OK but the toilet was broken and clearly needed maintenance. I also feel that the bedding needs a refresh (weird sheet/blanket combo and uncomfortable pillows). The hotel staff were very friendly and helpful - no complaints there and the location was convenient.
Stayed 2 nights in Dec 2025

10/10 Excellent

Alayne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and friendly staff. Room was very clean and beds were comfortable. Would stay again when in the area!
Stayed 1 night in Dec 2025

8/10 Good

Janet

Good location, average cleanliness.
Stayed 1 night in Dec 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Donna the manager was very helpful.
Stayed 3 nights in Dec 2025

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Coffee and juice available 24 hours. Staff very friendly and helpful. Clean, comfortable beds. Would definitely stay again!!
Stayed 10 nights in Dec 2025

10/10 Excellent

Jamel

Liked: Cleanliness, property conditions & facilities
Everything
Stayed 1 night in Dec 2025

8/10 Good

James

Stayed 2 nights in Dec 2025

10/10 Excellent

Octavio

Stayed 1 night in Dec 2025

10/10 Excellent

Taira

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room. Staff was great!
Stayed 1 night in Nov 2025

10/10 Excellent

Nadia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

8/10 Good

Shirley V

Stayed 1 night in Dec 2025

10/10 Excellent

Beth

Stayed 1 night in Dec 2025

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2025

10/10 Excellent

Gloria

Very good
Stayed 1 night in Dec 2025

10/10 Excellent

Michelle R.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our second time staying at the hotel. The only reason I gave four stars for cleanliness is because the clean products used in the rooms have a very strong odor. Marcel at the front desk does an excellent job.Making guests feel like royalty. We enjoyed the blintzes and hot belgian waffle maker but would have liked to have a breakfast meat, too.
Stayed 1 night in Dec 2025

10/10 Excellent

Norah

Travelled with family
Liked: Cleanliness, staff & service, amenities
Everything was comfortable and spacious.
Stayed 2 nights in Dec 2025

8/10 Good

Kimberly

Business traveller
Liked: Cleanliness, staff & service, amenities
Room was clean. Very friendly front desk workers
Stayed 1 night in Dec 2025

8/10 Good

Ghassan

Stayed 2 nights in Dec 2025

10/10 Excellent

Brandi

Stayed 1 night in Nov 2025

6/10 Okay

Thomas

Travelled with partner
Liked: Cleanliness, staff & service
My husband and I stayed 2 nights to be close to our son and his family who live in West Orange. Our first night we were assigned room 227. It was unattractive, and chilly! We could not make the thermostat work, but did find an extra blanket to be more comfortable. The king bed did seem to sag a bit in the center and the thin walls allowed loud voices to carry until the wee hours. We did successfully request a room change, and our second room (231) was a huge improvement - 2 large windows overlooking a lovely courtyard, comfortable king bed, and a working thermostat. While the furnishings are heavy and outdated, it does seem as if the hotel is working to improve. There were ample housekeeping staff. Lovely photographs and eclectic art works were scattered throughout the hallways. Front desk staff were efficient and accommodating. And there are two EV charging spots in the parking lot. I am not sure whether we would stay here again given our original substandard room assignment. But I do credit this hotel for effort to make guests comfortable.
cute shower curtain room 227 (no liner)
small but engaging wall art in bathroom of 227
room 227
room 231 - much better
Stayed 2 nights in Dec 2025

2/10 Terrible

Johnetta, Riverview

Disliked: Cleanliness, amenities, property conditions & facilities
We checked in to two rooms for Thanksgiving. One room was given to us that was already occupied. The gentlemen at the front desk said “ oh it happens, sorry about that. His response for my grandson opening up a occcupied room was rude and non chalant. The rooms are very dated, the toilets were running and the furniture was dirty. Needless to say we left the hotel and received a full refund from Expedia.
Stayed 3 nights in Nov 2025

6/10 Okay

Brian

Travelled with family
Room temperature was 64, heat didn’t work, waited 1 1/2 hours and no one showed. Upon return back to the hotel at night our room needed to be changed.
Stayed 1 night in Dec 2025

2/10 Terrible

Tarik

Business traveller, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
horrible
Stayed 1 night in Dec 2025