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JGSTAY - Times Square

2.0 star property

Photo gallery for JGSTAY - Times Square

Standard Queen
Lounge
Lounge
Lounge
Front of property

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • 24/7 front desk

Explore the area

View map
765 8th Ave, New York, NY, 10036
  • Place, Broadway
    ‪3 min walk‬
  • Place, Times Square
    ‪3 min walk‬
  • Place, Rockefeller Center
    ‪5 min walk‬
  • Airport, Newark Liberty Intl. Airport (EWR)
    ‪26 min drive‬

Room options

View all photos for Standard Queen

Standard Queen

Standard Queen

7.6 out of 10
Good
(17 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe King

Deluxe King

Deluxe King

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Bunk Room(Twin over Twin)

Bunk Room(Twin over Twin)

Bunk Room(Twin over Twin)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bunk Bed

View all photos for Deluxe Queen

Deluxe Queen

Deluxe Queen

7.8 out of 10
Good
(18 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard King

Standard King

Standard King

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Similar properties

View from property
Times Square West Hotel, BW Signature Collection
  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
3.9 out of 5, Good, 1,775 reviews
The price is AU$146
includes taxes & fees
22 Mar - 23 Mar
Times Square West Hotel, BW Signature Collection

About the area

New York

With a stay at JG Times SQ Hotel by JGSTAY, you'll be centrally located in New York, within a 5-minute walk of Broadway and Times Square. .This hotel is 0.3 mi (0.5 km) from Rockefeller Center and 0.6 mi (0.9 km) from 5th Avenue.

What's nearby

  • Broadway - 3 min walk - 0.3 km
  • Richard Rodgers Theatre - 3 min walk - 0.3 km
  • Times Square - 3 min walk - 0.3 km
  • Rockefeller Center - 5 min walk - 0.5 km
  • Radio City Music Hall - 8 min walk - 0.7 km

Getting around

  • 50 St. Station (8th Av.) - 3 min walk
  • Grand Central - 42 St. Station - 16 min walk
  • LaGuardia Airport (LGA) - 40 min drive

Restaurants

  • ‪The Dickens - ‬1 min walk
  • ‪All'Antico Vinaio - ‬1 min walk
  • ‪Carve: Unique Sandwiches & Pizza - ‬1 min walk
  • ‪Dutch Fred's - ‬1 min walk
  • ‪Fashion Bar & Restaurant - ‬1 min walk

About this property

JGSTAY - Times Square

JG Times SQ Hotel by JGSTAY offers 43 accommodations with hair dryers and complimentary toiletries. 32-inch LCD televisions come with cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Stay in one of 43 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Housekeeping is provided on request, and irons/ironing boards can be requested.
Make use of convenient amenities such as complimentary wireless internet access, tour/ticket assistance, and a vending machine.
Featured amenities include a 24-hour front desk, luggage storage, and microwave in a common area.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • Books

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping on request
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 30.0 per night
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 100 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

This property does not have elevators

JGSTAY - Times Square Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 163 out of 358 reviews
Rating 8 - Good. 97 out of 358 reviews
Rating 6 - Okay. 51 out of 358 reviews
Rating 4 - Poor. 21 out of 358 reviews
Rating 2 - Terrible. 26 out of 358 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

6/10 Okay

Robb

Liked: Cleanliness
Disliked: Amenities
Rooms were very small. Very clean. Howvever our shower floor rug was dirty and did not enjoy the wet bath. When showering everything in the bathroom got wet.
Stayed 3 nights in Dec 2025

10/10 Excellent

juliet

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Room was clean and very sparce.
Stayed 3 nights in Dec 2025

8/10 Good

Noah

Stayed 2 nights in Dec 2025

6/10 Okay

Sandra

Travelled with group
Liked: Cleanliness
Yes The heat was ok. It’s in a good location.
Stayed 2 nights in Dec 2025

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and everything we needed. The location in the middle of the city is perfect!
Stayed 3 nights in Dec 2025

10/10 Excellent

Mary

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was great!!
Stayed 1 night in Dec 2025

8/10 Good

Brenda

Stayed 2 nights in Dec 2025

10/10 Excellent

Renee

Business traveller
Liked: Cleanliness, staff & service, amenities
Clean - great space -simple and easy - nice staff
Stayed 1 night in Dec 2025

4/10 Poor

Yesica Yakelin

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
The room was small and cozy perfect for a visit to times square. I love that it had a heater and everything was working great. Everything was walking distance and was very convenient because we had no need for taxi’s to get to the Central Park, Times Square, The Edge View, and other popular tourist attractions. The only bad review about this hotel was that the receptionists were very unwelcoming and did not make eye contact with us. Out of the 3 different receptionists that we saw during our stay they where all the same.
Stayed 2 nights in Dec 2025

10/10 Excellent

Sandy

Travelled with group
Liked: Cleanliness, staff & service, amenities
Room very clean and modern. Love the free coffee bar (was conveniently right outside our room as was a second bathroom). 2nd floor is recommended.
Stayed 2 nights in Dec 2025

6/10 Okay

Thomas

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Room was small, but clean. No elevator.
Stayed 2 nights in Dec 2025

10/10 Excellent

Chloe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2025

8/10 Good

Katherine

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Easy in and out, excellent location. The bare minimum in space, but very clean with good bathroom.
Stayed 2 nights in Dec 2025

8/10 Good

Julian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2025

10/10 Excellent

Hayato

Stayed 4 nights in Dec 2025

6/10 Okay

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities
All good. But no elevator.
Stayed 1 night in Nov 2025

8/10 Good

Glen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was very small but fine for the price. Incredible location. My only disappointment was that their ice machine did not work.
Stayed 3 nights in Dec 2025

10/10 Excellent

Kathryn

Stayed 1 night in Dec 2025

10/10 Excellent

Baylee Michelle

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean and cute! Honestly space was good too! Great location!!
Stayed 1 night in Dec 2025

6/10 Okay

Tiffani

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Finding a place in NYC for an affordable price can be challenging. We ran into a few issues during our stay. We had arrived well before the check in time of 4pm (which is very late in my opinion) and had called around 1pm to see if early check in was available. We were told it was possible, but not guaranteed. They recommended we come by an hour later, so we did and were turned away and told to come back around 3pm. When we arrived at 3, we were once again turned away, but were able to leave our bags. We came back at 4pm and were told our room still wasn’t ready and weren’t able to access it until 4:20pm. While the room was clean and tidy, it smelled of very strong cleaning chemicals. The towels are very small, so don’t expect anything luxurious. I initially thought we were going to be stuck taking cold showers, but realized it just takes the shower about 10-15 minutes to get hot. So if you’re on the 4th floor, plan ahead and start your shower well in advance to heat up. The bed was very comfortable and the location was extremely convenient. Staff members were friendly, but the woman at the desk was on her phone and didn’t acknowledge us when we walked by. The common area was cute and well designed and a great spot to have breakfast or a snack. Not sure I would stay here again, but it worked for our 2 night stay.
Stayed 2 nights in Dec 2025

8/10 Good

Kati

Liked: Cleanliness, staff & service, property conditions & facilities
Even though room was small, the location was great and worth the stay.
Stayed 2 nights in Dec 2025

8/10 Good

Samantha, Orlando

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 2 nights in Dec 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Property was exactly what we needed for a quick trip to NYC. Clean room, great location. Staff addressed the one concern we had quickly. There is not an elevator in the property but that was not an issue for us. I would recommend and stay there again.
Stayed 2 nights in Dec 2025

8/10 Good

kim

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room is bare minimum with no frills but clean and just what we needed. We spent most of our time touring the city. For the price and location JG was a good choice. I would stay here again.
Stayed 2 nights in Dec 2025

2/10 Terrible

Emily

Travelled with group
Disliked: Cleanliness, property conditions & facilities
The first room we were given was disgusting, the bed frames were filthy, stains that looked like blood, and dust, dirt, and crumbs caked all around. We asked the staff the next morning if we could switch rooms and showed them photos of everything. The front desk person, Kalvin was not helpful or kind. He eventually agreed to switch the room (shouldn’t have even been a question) but then took our room keys and wouldn’t disclose our new room or when it would be available. We had no choice but to leave our luggage there and trust that we’d get a new room, because he wasn’t willing to engage in a discussion with me when I asked if he could text us our new room number or when it was available, and asked how we would get access to the building without key cards. We didn’t get a new room until the evening (more than 8 hours after we notified them of our concerns). Moreover, while we were staying there, another guest saw a rat in their room and the hotel did nothing to remedy that situation for them. It’s not ADA complaint, multiple safety issues like broken railings. I’m not sure why this place has decent reviews because it’s terrible! If all or that isn’t enough, the mattresses are paper thin and have broken springs. AVOID AVOID AVOID!
Stayed 3 nights in Dec 2025