8/10 Good
Sarah
Travelled with partner
7 Nov 2025
Liked: Cleanliness, amenities, property conditions & facilities
Stayed Halloween night with my partner & the room was very nice! I docked a Star for only 3 small things.
1. The biggest—when I checked in, there was a “hold” put on my card of an extra $300. It was for incidentals, but it wasn’t explicitly said, so I thought that the property had a huge fee & was upset about that initially. The staff explained when I questioned & I was relieved, but I feel that should have been explained properly upon check-in, or written somewhere in the booking fine print. Maybe that’s my own inexperience with booking hotels.
2. The room was lovely, but there was only 1 large towel for showering. The room technically fit 3 (King bed for 2 & a pull out couch), so I would expect there to be a minimum of 3 towels. Unfortunately, I did not realize that there was only one towel until the next morning, just 2 hours before check-out. A small thing, but slightly disappointing.
3. Getting breakfast the next morning was strange. Again, maybe this is my inexperience with hotels—I don’t book often, but you had to wait to be seated for breakfast, almost like a restaurant. Every other hotel I’ve been to has an open plan & you can grab whatever you’d like for breakfast without checking in with anyone first. I just found it strange to have a host sit you & a waiter get you a drink when it was buffet style. If I’m getting my own food anyway, can’t I just get my own drink too? The food was fine, nothing exceptional.
Overall: clean, kind, & what we needed!
Sarah
Stayed 1 night in Oct 2025
