2/10 Terrible
Chrystal
Travelled with family
17 Jan 2026
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was quick and smooth. We politely asked if there was breakfast down here in the lobby, the response was abruptly given the response of “You can find breakfast outside”. The room was spacious. Quickly we realized that the top bunk on the bunk beds was certainly not safe for my daughter.. so flimsy. We just put the mattress down on the floor instead. Also, not a problem and moving on.
It didn’t take long to discover that the shower drain had a bunch of bugs coming out of it. Like, a lot. We covered the drain with the ice bucket to prevent more from coming into the shower, shut the bathroom door and then notified the front desk. They apologized and said they would take care of it while we were away. Which they did. Smelled like bleach when we returned but no more bugs… until throughout the evening. My mother tried to prep the coffee pot for the morning and it wouldn’t work. Front desk stated they would bring us a different one right away, it never did arrive.
That night, no matter how much we tried to get the radiators to work, we just couldn’t get heat. In the morning, we asked the front desk to please have someone look at it while we were at breakfast. Again, they never had done it by the time we returned in the afternoon. We asked the housekeeping lady for more blankets and she notified maintenance immediately that the heat was not working, he looked at it and told us immediately yes they didn’t work and we needed a new room. Instead they brought a space heater
Chrystal
Stayed 2 nights in Jan 2026





























