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Sheraton Brooklyn New York Hotel

4.0 star property

Photo gallery for Sheraton Brooklyn New York Hotel

Exterior
Reception
Lobby
Bar (on property)
Room, 1 King Bed, Balcony

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Air-conditioning
  • Breakfast available
  • Business services
  • Bar

Explore the area

View map
228 Duffield Street, Brooklyn, NY, 11201
  • Place, Brooklyn Tabernacle
    ‪3 min walk‬
  • Place, Brooklyn Paramount
    ‪5 min walk‬
  • Place, Manhattan Bridge
    ‪9 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪27 min drive‬

Room options

View all photos for Room, 2 Double Beds (Club Level)

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Double Beds (Club Level)

8.0 out of 10
Very good
(5 reviews)
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Double Bed, City View

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Room, 1 Double Bed, City View

10.0 out of 10
Exceptional
(2 reviews)
  • 19 sq m
  • City view
  • Sleeps 1
  • 1 Double Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed

8.0 out of 10
Very good
(204 reviews)
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Double Beds

8.0 out of 10
Very good
(88 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Club Level)

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed (Club Level)

7.2 out of 10
Good
(7 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(2 reviews)
  • 49 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Double Beds

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Suite, 2 Double Beds

7.6 out of 10
Good
(7 reviews)
  • 49 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Presidential Suite, 2 Bedrooms

Presidential Suite, 2 Bedrooms

Presidential Suite, 2 Bedrooms

  • 49 sq m
  • Sleeps 7
  • 2 Double Beds

View all photos for Room, 1 King Bed, Balcony

Room, 1 King Bed, Balcony

Room, 1 King Bed, Balcony

  • 18 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Balcony

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Double Beds, Balcony

10.0 out of 10
Exceptional
(1 review)
  • 18 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

About the area

Brooklyn

With a stay at Sheraton Brooklyn New York Hotel, you'll be centrally located in Brooklyn, within a 5-minute drive of Barclays Center Brooklyn and Prospect Park. .This hotel is 2.8 mi (4.5 km) from Brooklyn Cruise Terminal and 3 mi (4.8 km) from Wall Street.

What's nearby

  • Brooklyn Tabernacle - 3 min walk - 0.3 km
  • Brooklyn Paramount - 5 min walk - 0.4 km
  • New York Transit Museum - 6 min walk - 0.6 km
  • Manhattan Bridge - 9 min walk - 0.8 km
  • Barclays Center Brooklyn - 16 min walk - 1.4 km

Getting around

  • Jay St. - Tech Station - 3 min walk
  • Brooklyn Flatbush Avenue Station - 13 min walk
  • John F. Kennedy Intl. Airport (JFK) - 54 min drive

Restaurants

  • ‪Tio Pio - ‬2 min walk
  • ‪Chihiro Tea - ‬1 min walk
  • ‪Little Pizza Parlor - ‬1 min walk
  • ‪Kimoto Rooftop - ‬1 min walk
  • ‪Gong Cha - ‬2 min walk

About this property

Sheraton Brooklyn New York Hotel

Hotel with a restaurant, near Barclays Center Brooklyn
Sheraton Brooklyn New York Hotel offers 321 accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature down comforters. 42-inch LCD televisions come with premium cable channels, first-run movies, and pay movies. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers.

This Brooklyn hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 321 guestrooms featuring iPod docking stations and LCD televisions. Your pillowtop bed comes with down comforters. Cable programming provides entertainment, and wired and wireless internet access is available for a surcharge. Private bathrooms have designer toiletries and hair dryers.
Take in the views from a garden and make use of amenities such as wireless internet access (surcharge) and concierge services. Additional amenities at this hotel include wedding services, a television in a common area, and a ballroom.
Grab a bite to eat at Avere, a restaurant which features a bar/lounge, or stay in and take advantage of the room service.
Featured amenities include wired internet access (surcharge), limo/town car service, and a computer station.
Avere - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per night); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 14.95 per 24-hour period); wired internet (surcharge)

Parking and transport

  • No on-site parking available
  • Limo/town car service

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Avere

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet (58 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 25 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Built in 2010
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • First-run films
  • IPod dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property enforces quiet hours from 9:00 PM to 9:00 AM
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20.00 per accommodation, per night, plus a one-time cleaning fee of USD 150.00
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 40 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 250 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: USD 14.95 per night (rates may vary)
  • Fee for in-room wired internet: USD 14.95 per 24-hour period (rates may vary)
  • Fee for wireless internet in public areas: USD 14.95 per 24-hour period (rates may vary)
  • Fee for wired internet in public areas: USD 14.95 per 24-hour period (rates may vary)
  • Pet fee: USD 20.00 per accommodation, per night plus USD 150.00 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 18 years old are not allowed in the fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Sheraton Brooklyn New York
Sheraton Brooklyn New York Hotel
Sheraton Hotel Brooklyn New York
Sheraton Brooklyn New York
Sheraton Brooklyn New York Hotel Hotel
Sheraton Brooklyn New York Hotel Brooklyn
Sheraton Brooklyn New York Hotel Hotel Brooklyn

Sheraton Brooklyn New York Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 688 out of 1409 reviews
Rating 8 - Good. 329 out of 1409 reviews
Rating 6 - Okay. 198 out of 1409 reviews
Rating 4 - Poor. 96 out of 1409 reviews
Rating 2 - Terrible. 98 out of 1409 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff.
Stayed 2 nights in Sep 2025

4/10 Poor

Christyn

Liked: Staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

Jamila

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 5 nights in Aug 2025

10/10 Excellent

tina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2025

10/10 Excellent

Morag

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room everything neat and comfortable
Stayed 6 nights in Sep 2025

8/10 Good

Nancy Jo

Stayed 3 nights in Sep 2025

10/10 Excellent

Fontaine, New York

Stayed 1 night in Sep 2025

10/10 Excellent

Gamal

Stayed 5 nights in Aug 2025

10/10 Excellent

Yuan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Nerisa

Stayed 1 night in Sep 2025

10/10 Excellent

Tamara, Queens

Stayed 1 night in Sep 2025

10/10 Excellent

James

Stayed 1 night in Sep 2025

10/10 Excellent

Ivey

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful trip

Last minute booked this spot for me my fiance and two other friends, this hotel was great location, and the staff was incredibly friendly!
Stayed 3 nights in Sep 2025

10/10 Excellent

Loreal

Stayed 1 night in Jun 2025

6/10 Okay

Muhammad

Liked: Cleanliness
Disliked: Property conditions & facilities
Should have USB C type charging facility. Should have complimentary stuff like toothpaste, shoe shiner etc Should have fast room service
Stayed 2 nights in Sep 2025

2/10 Terrible

Frida

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I’m mad because I paid around $400 per a night and they charge me $250 extra even that we leave the room clean and organize
Stayed 1 night in Sep 2025

8/10 Good

Jim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

6/10 Okay

John

Liked: Staff & service
Stayed 2 nights in Sep 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 7 nights in Sep 2025

8/10 Good

Michelle Trisha

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Like: conveniently located near shopping and metro. Helpful staff, clean room
Stayed 11 nights in Aug 2025

6/10 Okay

Chimebere

Disliked: Staff & service, property conditions & facilities
I just want to say this wasn’t my best Sheraton experience!! I went for my bday and ON my actual bday my bathroom ceiling started leaking and then I had to leave my room early, the hotel gave me no type of compensation for the inconvenience! The manager was very standoffish and rude whenever I had a complaint! Staff member Alize (spelling) was great but everyone else were not very friendly! I honestly would’ve liked a discount or a night back!! The area surrounding the hotel was not great! I will not be staying there again!!
Stayed 5 nights in Sep 2025

10/10 Excellent

Matthew

Stayed 1 night in Jun 2025

10/10 Excellent

Kavon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What I like about the property is that there was a rooftop bar and restaurant inside the hotel it was definitely a vibe
Stayed 2 nights in Sep 2025

10/10 Excellent

Amialia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had the absolute BEST stay at this hotel, as often as I frequent NYC I decided to give a new hotel a shot & I am sure happy I did. Every bit of the hotel staff was amazing which is the main thing I look for as a female solo traveler. ESPECIALLY the lovely Laylah who is at the front desk. I will definitely be back. so excited to stay here again! xx
Stayed 4 nights in Sep 2025

10/10 Excellent

Suzanne, Hendersonville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will stay here again! Very clean room with maid service every day. Very cute cafe In the lobby with pastries, etc and free coffee on the second floor.
Stayed 2 nights in Sep 2025