The staff was amazing, very helpful and nice. The location of the hotel was very convenient, close to a lot of subway lines for frequent travel through the city, stores, and places to eat. Overall an excellent place to stay. Some notes that I didn’t realize before booking that’s not a big deal but good to know. While you do have your own room that locks there is no real roof so if you’re a light sleeper, that may be a problem as you could hear someone in the middle of the night. There is no elevator, and they don’t provide shower shoes. Overall a great place to stay and I look forward to coming back I can’t recommend it enough.