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Hotel Hugo

4.5 star property

Photo gallery for Hotel Hugo

3 bars/lounges, rooftop bar, rooftop bar
Egyptian cotton sheets, premium bedding, pillow-top beds, minibar
Property amenity
3 bars/lounges, rooftop bar, rooftop bar
3 bars/lounges, rooftop bar, rooftop bar

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Air-conditioning
  • Gym
  • Parking available

Explore the area

View map
525 Greenwich Street, New York, NY, 10013
  • Place, Hudson River Park
    ‪3 min walk‬
  • Place, New York University
    ‪10 min walk‬
  • Place, Washington Square Park
    ‪11 min walk‬
  • Airport, New York, NY (LGA-LaGuardia)
    ‪35 min drive‬

Room options

Superior King Room

  • Sleeps 2

View all photos for Deluxe Room, 1 King Bed

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(12 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Superior Room, 1 King Bed

8.8 out of 10
Excellent
(38 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room (Double Double)

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Superior Room (Double Double)

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Double Room (Double Double)

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Deluxe Double Room (Double Double)

9.6 out of 10
Exceptional
(7 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe King Room Non Smoking

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Deluxe King Room Non Smoking

  • Sleeps 2

Superior Double Double

  • Sleeps 4

Deluxe Double Double

  • Sleeps 4

View all photos for Superior King Accessible

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Superior King Accessible

  • Sleeps 2

Deluxe King Accessible

  • Sleeps 2

View all photos for Loft Suite ADA

Living area

Loft Suite ADA

  • Sleeps 2

Superior Double Double ADA

  • Sleeps 4

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About the area

New York

Located in New York (Manhattan), Hotel Hugo is a 4-minute walk from Hudson River Park and 14 minutes by foot from Washington Square Park. .This family-friendly hotel is 1 mi (1.6 km) from Whitney Museum of American Art and 1.3 mi (2.2 km) from The High Line Park.

What's nearby

  • Hudson River Park - 3 min walk - 0.3 km
  • City Winery - 3 min walk - 0.3 km
  • New York University - 10 min walk - 0.8 km
  • Washington Square Park - 11 min walk - 1.0 km
  • 5th Avenue - 14 min walk - 1.2 km

Getting around

  • Spring St. Station (Vandam St.) - 6 min walk
  • New York Christopher St. Station - 9 min walk
  • LaGuardia Airport (LGA) - 38 min drive

Restaurants

  • ‪Westville Hudson - ‬3 min walk
  • ‪Ear Inn - ‬1 min walk
  • ‪Lindens - ‬3 min walk
  • ‪Kiko - ‬1 min walk
  • ‪La Colombe Torrefaction - ‬2 min walk

About this property

Hotel Hugo

Luxury hotel with bars, 4-minute walk to Hudson River Park
Hotel Hugo offers 122 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with premium cable channels, first-run movies, and pay movies.

Bathrooms include showers with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 122 individually decorated guestrooms, featuring iPod docking stations and minibars. Your pillowtop bed comes with Egyptian cotton sheets. 32-inch flat-screen televisions are provided, with cable programming available. Private bathrooms with showers feature rainfall showerheads and designer toiletries.
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a rooftop terrace. This hotel also features concierge services, babysitting (surcharge), and discounted use of a nearby fitness facility.
Stop by Felix Roasting Co. for lunch, dinner, or brunch, where this restaurant specializes in American cuisine. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Need to unwind? Take a break with a tasty beverage at one of the 3 bars/lounges. Continental breakfasts are available daily from 7 AM to 1:00 PM for a fee.
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in New York? This hotel has 500 square feet (46 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.
Continental breakfasts are available for a surcharge and are served each morning between 7 AM and 1:00 PM.
Felix Roasting Co. - This café specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
Bar Hugo - This rooftop bar specializes in American cuisine and serves light fare only. Guests can enjoy alfresco dining (weather permitting). Open daily.
Azul on the Rooftop - This rooftop bar specializes in American cuisine and serves light fare only. Guests can enjoy alfresco dining (weather permitting). Open select days.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Internet access

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (USD 55 per day)
  • Parking on site (USD 55 per day)
  • Limited on-site self parking
  • Onsite parking options include a garage

Food and drink

  • Daily continental breakfast available 7 AM to 1:00 PM for a fee: USD 18 to 26 per person
  • 3 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Azul on the Rooftop
  • Bar Hugo
  • Felix Roasting Co.

Things to do

  • 24-hour gym

Family friendly

  • Babysitting (surcharge)
  • High chair

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 500 square feet of conference space
  • Meeting room

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 18 floors
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • First-run films
  • IPod dock
  • Pay films

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 75.00 lbs per pet)
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 51.64 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Bicycle storage
  • Business center/computer access
  • Concierge service
  • Faxes
  • Fitness center access
  • Health club access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Internet access
  • Nearby fitness center access
  • Newspaper
  • Phone calls

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately USD 18.00 to 26.00 per person
  • Self parking fee: USD 55 per day
  • Nearby parking fee: USD 55.00 per day (656 ft away)
  • Pet fee: USD 50.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Hotel Hugo
Hotel Hugo New York
Hugo Hotel
Hugo New York
Hotel Hugo Hotel
Hotel Hugo New York
Hotel Hugo Hotel New York

Hotel Hugo Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 527 out of 1000 reviews
Rating 8 - Good. 227 out of 1000 reviews
Rating 6 - Okay. 124 out of 1000 reviews
Rating 4 - Poor. 69 out of 1000 reviews
Rating 2 - Terrible. 53 out of 1000 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Chelsie

Stayed 1 night in Nov 2025

4/10 Poor

Patrick

Disliked: Staff & service
I specifically selected a room based based upon the images on their website saying that the room had a view. It did not! We were on the third floor looking directly into the UPS building. The shower head didn't work and it was extremely noisy. When i complained they said they can arrange another room the next day. The second room was in the fifth floor and looked into a courtyard of another apartment building. Shower worked but the sink would not drain! If you advertise rooms with a view you have to deliver and Hotel Hugo did not!
Stayed 3 nights in Nov 2025

10/10 Excellent

Natalie

Stayed 1 night in Nov 2025

10/10 Excellent

Amalia

Stayed 2 nights in Nov 2025

10/10 Excellent

Nimrod

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Walking into the hotel was a ice experience. The backdrop behind the front desk gives it character... good character and charm. The staff assistance was nice and professional. Elevators are always busy thanks to the rooftop and other amenities. The room was cozy, comfortable and clean. Bathroom was nice. We enjoyed our stay.
Stayed 1 night in Nov 2025

10/10 Excellent

Claudia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Small but typical nyc. Anthony with reservations went above and beyond. Hugo cafe food and Felix coffee was exceptional. Rooftop views are fab. Literally zero complaints.
Stayed 5 nights in Nov 2025

8/10 Good

Joseph

Stayed 2 nights in Oct 2025

10/10 Excellent

Cayanna

Stayed 3 nights in Oct 2025

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous hotel, location, and room. Would stay again!
Stayed 2 nights in Oct 2025

10/10 Excellent

Daniel

Stayed 5 nights in Oct 2025

8/10 Good

Gabriella

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very nice and well located. Service at concierge excellent. The only disappointment was with the breakfast at the cafe next to the lobby where you are served coffee in a paper cup but are billed as if sitting in a fine cafe.
Stayed 1 night in Nov 2025

10/10 Excellent

Eduardo De Castro, Santo Domingo

Stayed 5 nights in Oct 2025

10/10 Excellent

Talia

Stayed 3 nights in Oct 2025

10/10 Excellent

Alexander

Stayed 1 night in Oct 2025

6/10 Okay

Sean

Business traveller
Disliked: Property conditions & facilities
Stayed 2 nights in Oct 2025

8/10 Good

Alexandra

Stayed 1 night in Oct 2025

10/10 Excellent

Anton

Stayed 1 night in Oct 2025

4/10 Poor

Laurent

Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 1 night in Oct 2025

8/10 Good

Marie

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Sep 2025

2/10 Terrible

Endmoor

Stayed 1 night in Oct 2025

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value, friendly, convenient location

Convenient location a couple of blocks walk from Soho, Greenwich Village and subway to the rest of Manhattan. Very friendly and helpful staff. Complementary coffee round the clock. Lovely view of Jersey over the Hudson from higher rooms. Rooftop bar and restaurant very smart. Rooms and communal areas slightly tired but clean and good value for the area.
Stayed 4 nights in Oct 2025

10/10 Excellent

David

Stayed 3 nights in Oct 2025

8/10 Good

Arielle, Hartford

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
The coffee in the lobby was informally and this really put a damper on the morning routine and there is not a coffee shop Nearby and the hotel is kind of isolated near the UPS terminal
Stayed 2 nights in Oct 2025

6/10 Okay

Robyn

Stayed 3 nights in Sep 2025

10/10 Excellent

Danie

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was amazing.
Stayed 2 nights in Oct 2025