2/10 Terrible
kenyatta
27 Mar 2025
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty and unsafe
where do I begin? I’m not even one for reviews however, I checked into this hotel just to be told that the hotel keys are not working and i have to have an employee accompany me to the room to assure that i can get in. The first room that i received a key for had no tv remote i went to call for room service and realized that the rooms have no phones to call down to the main desk. I ended up having to google the hotel number and call them. The receptionist told me that they had a bunch of remotes downstairs but he couldn’t be sure that they would work for my tv. He agreed to change the room and told me to come back down stairs for a new room. the second room that I was escorted to was being occupied, when the worker let me in the room someone else’s bags were still in there a freshly used towel on the back of the chair and a un-made bed. I turned to the worker who looked just as confused as me. the THIRD room that i was given was filthy, bed unmade whole room dirty. The 4th room that i was given finally had a tv remote and a made bed, however the bathroom had long strands of hair hanging from the shower head. I ended up having to clean the tub and shower out because at this point it’s really late, i just got off of work and had to be back to work in the morning I was exhausted. On top of all
of this the hotel key doesn’t work. next day i tried to get a new key to go to the gym and was told my key would deactivate in an hour because checkout was soon. This place is a MOTEL
kenyatta
Stayed 1 night in Mar 2025
