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Hilton Garden Inn New York/Central Park South-Midtown West

3.5 star property

Photo gallery for Hilton Garden Inn New York/Central Park South-Midtown West

Front of property - evening/night
In-room safe, desk, laptop workspace, iron/ironing board
Reception
Breakfast, lunch and dinner served
Reception

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • Breakfast available
  • Bar
  • Parking available
  • Housekeeping

Explore the area

Map
237 West 54th Street, New York, NY, 10019
  • Broadway
    ‪1 min walk‬
  • Times Square
    ‪6 min walk‬
  • Rockefeller Center
    ‪9 min walk‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪25 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Terrace

Deluxe Room, 1 King Bed, Terrace

Deluxe Room, 1 King Bed, Terrace

7.4 out of 10
Good
(6 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds

8.0 out of 10
Very good
(47 reviews)
  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed

Room, 1 Queen Bed

8.2 out of 10
Very good
(17 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible (Hearing)

8.4 out of 10
Very good
(6 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

8.2 out of 10
Very good
(11 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds (Drinks & Snacks)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Double Beds (Drinks & Snacks)

7.2 out of 10
Good
(9 reviews)
  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Double Beds

8.4 out of 10
Very good
(27 reviews)
  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Terrace

Deluxe Room, 2 Double Beds, Terrace

Deluxe Room, 2 Double Beds, Terrace

8.0 out of 10
Very good
(1 review)
  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Queen Beds, Non Smoking (Drinks & Snacks)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, Non Smoking (Drinks & Snacks)

7.0 out of 10
Good
(4 reviews)
  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Double Beds, Accessible (Mobility & Hearing, Roll-In Shower)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Double Beds, Accessible (Mobility & Hearing, Roll-In Shower)

  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Drinks & Snacks)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed (Drinks & Snacks)

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower, Mobilty & Hearing)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible (Roll-In Shower, Mobilty & Hearing)

8.8 out of 10
Excellent
(3 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Terrace

Deluxe Room, 2 Queen Beds, Terrace

Deluxe Room, 2 Queen Beds, Terrace

  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, City View

Junior Suite, 1 King Bed, City View | Living area

Junior Suite, 1 King Bed, City View

10.0 out of 10
Exceptional
(1 review)
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed

8.4 out of 10
Very good
(153 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bay View (Hearing)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, Accessible, Bay View (Hearing)

  • 26 sq m
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, City View

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, City View

8.2 out of 10
Very good
(102 reviews)
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, City View

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, City View

7.6 out of 10
Good
(10 reviews)
  • 19 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Double Beds, City View

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Double Beds, City View

8.0 out of 10
Very good
(3 reviews)
  • 19 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

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About the area

New York

A stay at Hilton Garden Inn New York/Central Park South-Midtown West places you in the heart of New York, steps from Broadway and Broadway Theatre. .This hotel is 0.3 mi (0.5 km) from Central Park and 0.3 mi (0.6 km) from Times Square.

What's nearby

  • Broadway - 1 min walk - 0.0 km
  • Times Square - 6 min walk - 0.6 km
  • Rockefeller Center - 9 min walk - 0.8 km
  • Manhattan Cruise Terminal - 16 min walk - 1.4 km
  • Grand Central Terminal - 19 min walk - 1.6 km

Getting around

  • New York W 32nd St. Station - 3 min drive
  • 7 Av. Station (E 53rd St.) - 3 min walk
  • LaGuardia Airport (LGA) - 37 min drive

Restaurants

  • ‪Shake Shack - ‬2 min walk
  • ‪Chick-fil-A - ‬2 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪99 Cent Fresh Pizza - ‬1 min walk
  • ‪Pret A Manger - ‬2 min walk

About this property

Hilton Garden Inn New York/Central Park South-Midtown West

Hotel with a restaurant, steps from Broadway
Hilton Garden Inn New York/Central Park South-Midtown West offers 401 air-conditioned accommodations with laptop-compatible safes and safes. 40-inch LCD televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers.

This New York hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 401 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services. This hotel also features gift shops/newsstands, a banquet hall, and a vending machine.
Grab a bite to eat at the hotel's steakhouse, which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). To-go breakfasts are available daily from 6 AM to 11 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in New York? This hotel has facilities measuring 800 square feet (74 square meters), including conference space. Self parking (subject to charges) is available onsite.
To-go breakfasts are available for a surcharge and are served each morning between 6 AM and 11 AM.
Onsite venue - This steakhouse serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered parking on site (USD 75 per day)
  • Secured, covered valet parking on site (USD 95 per day)

Food and drink

  • Daily breakfast to-go available 6 AM to 11 AM for a fee: USD 22 to 22 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 800 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 34 floors
  • Banquet hall
  • Built in 2013
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
Early check-in fee: USD 67

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 100

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately USD 22 to 22 per person
  • Covered self parking fee: USD 75 per day
  • Covered valet parking fee: USD 95 per day
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 67 (subject to availability)
  • Late check-out fee: USD 100 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn New York Central Park South-Midtown West
Hilton Garden Inn Park South-Midtown Hotel
Hilton Garden Inn Park South-Midtown Hotel New York Central West
Hilton Garden Inn New York/Central Park South-Midtown West Hotel
Hilton Garden Inn York/Central
Hilton Garden Inn New York/Central Park South Midtown West
Hilton Garden Inn YorkCentral
Hilton Garden Inn New York/Central Park South-Midtown West Hotel

Hilton Garden Inn New York/Central Park South-Midtown West Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 823 out of 2005 reviews
Rating 8 - Good. 526 out of 2005 reviews
Rating 6 - Okay. 339 out of 2005 reviews
Rating 4 - Poor. 157 out of 2005 reviews
Rating 2 - Terrible. 160 out of 2005 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sherri, Moreno Valley

Stayed 3 nights in Mar 2025

2/10 Terrible

Natalia

Travelled with family
Disliked: Staff & service, property conditions & facilities
I stays 4 days 3 nights elevator broken all my stays Have to use stairs all my stays 9th floor
Stayed 3 nights in Mar 2025

6/10 Okay

Lynn

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Horrible due to eleva
Stayed 2 nights in Mar 2025

10/10 Excellent

Katarzyna

Stayed 2 nights in Jan 2025

6/10 Okay

Karen

Liked: Cleanliness, property conditions & facilities
I liked the pro
Stayed 2 nights in Mar 2025

2/10 Terrible

Amery

Liked: Staff & service
Stayed 1 night in Mar 2025

8/10 Good

Roger

Stayed 2 nights in Mar 2025

2/10 Terrible

David

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Horrible, they had a flood and all elevators didnt work for 2 days. Try climing the stairs for 16 floors with luggage. Didnt want tobmove us to another Hilton hotel.
Stayed 1 night in Mar 2025

2/10 Terrible

ping

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2025

8/10 Good

Mary A

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everyone was super nice and helpful. The only thing was, on one of the days towards the end of my stay, the cleaning crew came in and threw away allll of my souvenirs thinking it was trash when it very obviously wasn’t. They found it but only offered breakfast vouchers the last two days of my stay and the Hilton honors points never showed up that they said they would give me for the inconvenience. I don’t think I would stay here again even though everything else was perfect. That just put a bad taste in my mouth, how do you throw away BAGS of souvenirs that were clearly souvenirs.
Stayed 7 nights in Feb 2025

8/10 Good

yelena, brooklyn

Stayed 1 night in Feb 2025

10/10 Excellent

Natalie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great on budget
Stayed 5 nights in Feb 2025

2/10 Terrible

Tara

Disliked: Staff & service, property conditions & facilities
There was a flood on our floor in the middle of the night and we had to find a room elsewhere. Customer service was horrible.
Stayed 2 nights in Mar 2025

10/10 Excellent

Amberly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy 16th Birthday Trip

First of all I would like to thank all their employees who were on duty during our stay, they were professional, courteous, helpful, I can't say enough great things about them. A special shout out to Jade and the gentlemen that help with the bags, thank you for making our trip outstanding. For the reviewers that have said the employees were rude they must of stayed at a different hotel because that is furthest from the truth. This hotel is in a great location, walking distance to all the major attractions Manhattan has to offer. As some have said the elevators are busy during mornings and late afternoons, however you just need to plan for this, it really is not an issue. This hotel is clean, comfortable and was a pleasure to have stayed here. Thanks to all.
Stayed 3 nights in Mar 2025

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 3 nights in Mar 2025

2/10 Terrible

Shelley, Buffalo

Travelled with partner
Disliked: Amenities, property conditions & facilities
Our room was flooded at 1:30 in the morning. 2 inches of water on the ground and a waterfall coming from the bathroom ceiling. We did not feel safe and went to a different hotel as first three floors flooded, elevators not working and water being shut off by fire department. I am still waiting on my refund.
Stayed 1 night in Mar 2025

10/10 Excellent

Emilie

Liked: Cleanliness, staff & service, property conditions & facilities
It was very great
Stayed 1 night in Mar 2025

10/10 Excellent

Andrea

Liked: Cleanliness
Stayed 1 night in Mar 2025

8/10 Good

Kyoko

Stayed 2 nights in Mar 2025

4/10 Poor

lika

Stayed 5 nights in Mar 2025

6/10 Okay

Jennifer

Liked: Cleanliness
Stayed 2 nights in Feb 2025

10/10 Excellent

Like

Stayed 3 nights in Feb 2025

6/10 Okay

Elizabeth

Business traveller
Liked: Staff & service, room comfort

Convenient location

It was close to LEDucation so that was convenient but room temp. seemed to fluctuate, so I was hot & cold, & my shower didn’t drain properly but they did fix while I was out (asked to at front desk). Bedding pretty lightweight, same as towels. Garbage bag was left in hallway for over 24 hours. Housekeeping was always getting in elevators with large bins with guests making it pretty crowded or even making us wait for next one which were slow going.
Stayed 3 nights in Mar 2025

10/10 Excellent

Joseph, NISKAYUNA

Liked: Property conditions & facilities
Good
Stayed 2 nights in Feb 2025

6/10 Okay

Ben

Disliked: Staff & service
Stayed 4 nights in Feb 2025