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Heritage Hotel

2.5 star property

Photo gallery for Heritage Hotel

Front of property
Lobby lounge
In-room safe, desk, blackout curtains, iron/ironing board
Fitness facility
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services
  • 24/7 front desk

Explore the area

View map
18 West 25th Street, New York, NY, 10010
  • Place, 5th Avenue
    ‪1 min walk‬
  • Place, Madison Square Park
    ‪2 min walk‬
  • Place, Empire State Building
    ‪8 min walk‬
  • Airport, Newark Liberty Intl. Airport (EWR)
    ‪32 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

7.8 out of 10
Good
(137 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

8.2 out of 10
Very good
(42 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, 3 Single Beds, Non Smoking

Standard Room, 3 Single Beds, Non Smoking

Standard Room, 3 Single Beds, Non Smoking

8.2 out of 10
Very good
(15 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Full Beds, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Full Beds, Non Smoking

7.4 out of 10
Good
(26 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Full Beds, Sofa, Non Smoking

Standard Room, 2 Full Beds, Sofa, Non Smoking

Standard Room, 2 Full Beds, Sofa, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Family Suite

In-room safe, desk, blackout curtains, iron/ironing board

Family Suite

8.6 out of 10
Excellent
(17 reviews)
  • 32 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds
  • Free Wi-Fi

View all photos for Petite Room, 2 Double Beds, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Petite Room, 2 Double Beds, Non Smoking

7.2 out of 10
Good
(30 reviews)
  • 19 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for 1 King Bed, Empire State Building View

In-room safe, desk, blackout curtains, iron/ironing board

1 King Bed, Empire State Building View

8.4 out of 10
Very good
(18 reviews)
  • City view
  • 20 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Similar properties

Front of property
Americana Inn
Manhattan
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk
  • Microwave
3.7 out of 5, Good, 1,001 reviews
The price is AU$234
includes taxes & fees
17 May - 18 May
Americana Inn

About the area

New York

With a stay at Heritage Hotel, you'll be centrally located in New York, steps from Madison Square Park and within a 5-minute walk of Flatiron Building. .This hotel is 0.7 mi (1.1 km) from Madison Square Garden and 0.8 mi (1.2 km) from Empire State Building.

What's nearby

  • 5th Avenue - 1 min walk - 0.0 km
  • Madison Square Park - 2 min walk - 0.2 km
  • Flatiron Building - 3 min walk - 0.3 km
  • Empire State Building - 8 min walk - 0.7 km
  • Madison Square Garden - 12 min walk - 1.1 km

Getting around

  • 23 St. Station (5th Av.) - 3 min walk
  • New York 23rd St. Station - 4 min walk
  • John F. Kennedy Intl. Airport (JFK) - 58 min drive

Restaurants

  • ‪Mama Mezze - ‬1 min walk
  • ‪Hill Country Barbecue Market - ‬4 min walk
  • ‪Maman - ‬1 min walk
  • ‪La Compagnie Wine Bar Flatiron - ‬3 min walk
  • ‪Tacombi - ‬4 min walk

About this property

Heritage Hotel

Heritage Hotel offers 111 accommodations with safes and hair dryers. Televisions come with premium satellite channels. Bathrooms include bathtubs or showers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 111 guestrooms. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature hair dryers and toothbrushes and toothpaste. Conveniences include safes and desks, and housekeeping is provided on request.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional amenities at this hotel include a television in a common area and a vending machine.
Featured amenities include complimentary wired internet access, a 24-hour business center, and a 24-hour front desk.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Offsite parking; discounts available

Things to do

  • 24-hour gym
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping on request
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • 11 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 37-inch TV with premium satellite channels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:30 AM

Late check-in subject to availability

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

You will be asked to provide the property with a copy of your government-issued photo ID after booking

If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 200 will be collected before check-in.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Property is also known as

Heritage Hotel New York

Heritage Hotel Hotel

Heritage Hotel New York

Heritage Hotel Hotel New York

Heritage Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 773 out of 1758 reviews
Rating 8 - Good. 543 out of 1758 reviews
Rating 6 - Okay. 253 out of 1758 reviews
Rating 4 - Poor. 90 out of 1758 reviews
Rating 2 - Terrible. 99 out of 1758 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities
It was clean and comfortable. It made for a good stay.
Stayed 2 nights in Feb 2026

6/10 Okay

Dung

Travelled with partner
Liked: Cleanliness
Room was clean. My room had one of those window AC for heat, it was so loud....like I could not hear anything else outside my room. Bathroom is cold and small. The hotel is on the older side. Staffs are very nice and helpful though.
Stayed 2 nights in Jan 2026

10/10 Excellent

Ashleykate

Stayed 2 nights in Feb 2026

10/10 Excellent

Abigail

Travelled with group
Liked: Cleanliness, staff & service, amenities
super friendly staff and in a pretty safe area. they upgraded us to a bigger room free of charge. let us leave are bags there for $8. easy walk to madison square garden
Stayed 1 night in Jan 2026

10/10 Excellent

Andy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff very friendly and great location
Stayed 1 night in Feb 2026

6/10 Okay

Kacianne

Travelled with partner
Liked: Cleanliness
Small room, however was all we needed for the night. Was clean and smelled good. Only complaint bathroom was freezzzingggg! There was cold air coming through window even though it was closed and locked, cant even call it a draft, felt like window was wide open.
Stayed 1 night in Jan 2026

8/10 Good

jon

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean Staff was great. would stay on a lower floor next time. Elevators were slow but expected for an older hotel. Wish they had coffee in the lobby - room coffee didnt work well. only because it was so cold outside it was difficult to just go out and get a coffee. i would definatly stay here again
Stayed 5 nights in Jan 2026

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, amenities
Nice hotel
Stayed 3 nights in Feb 2026

8/10 Good

Mackenzie

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The staff were friendly and kind. Only complaint is the towels were VERY small.
Stayed 2 nights in Jan 2026

6/10 Okay

Alexis

Travelled with group
Disliked: Cleanliness, amenities
It was ok. The only good thing about this hotel is the location. Old dirty room with dirty towels. I’m not mad but it wasn’t very comfortable especially after a week. For a few days it could be perfectly serviceable.
Stayed 7 nights in Jan 2026

10/10 Excellent

Darlyn

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
For the price & location I was looking for it was great deal. Room was clean, customer service was excellent.
Stayed 1 night in Jan 2026

10/10 Excellent

Isha

Stayed 1 night in Jan 2026

10/10 Excellent

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great price, nice and hot shower. Very tight space, small 32” TV (static reception), and floor was a little uneven.
Stayed 1 night in Jan 2026

2/10 Terrible

Benjamin

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Worst hotel I ever stayed at
Stayed 2 nights in Jan 2026

10/10 Excellent

Anny

Stayed 1 night in Jan 2026

10/10 Excellent

Erick

Liked: Cleanliness, amenities, property conditions & facilities
Staff was dynamite, able to check in a little earlier than expected. Room was clean & comfy beds. Nice view of Empire State building. Bathroom was decent
Stayed 2 nights in Jan 2026

10/10 Excellent

Beverly

Stayed 5 nights in Jan 2026

2/10 Terrible

Giuseppe

Stayed 3 nights in Jan 2026

10/10 Excellent

hyekyung, Bedford

Travelled with family
Liked: Cleanliness, property conditions & facilities
All the staff are consistently kind. The front desk staff responded to every request with detailed and courteous assistance.
Stayed 2 nights in Jan 2026

10/10 Excellent

Mai

Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
Easy 2 min walk to many shops and restaurants
Stayed 1 night in Jan 2026

10/10 Excellent

Hansiel

Stayed 2 nights in Dec 2025

10/10 Excellent

Griffin

Liked: Cleanliness, amenities, property conditions & facilities
Good budget hotel
Stayed 2 nights in Jan 2026

8/10 Good

Rommel B

Stayed 3 nights in Jan 2026

8/10 Good

Kyle

Stayed 1 night in Jan 2026

8/10 Good

Christopher

Stayed 1 night in Jan 2026