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HGU New York

4.0 star property

Photo gallery for HGU New York

King Standard
2 bars/lounges
2 bars/lounges
2 bars/lounges
Front of property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Parking available
  • Bar

Explore the area

View map
34 East 32nd Street, New York, NY, 10016
  • Place, Empire State Building
    ‪3 min walk‬
  • Place, 5th Avenue
    ‪3 min walk‬
  • Place, Macy's
    ‪8 min walk‬
  • Airport, Newark Liberty Intl. Airport (EWR)
    ‪30 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Deluxe Room, 1 King Bed

8.6 out of 10
Excellent
(66 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(69 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Deluxe Room, 1 Queen Bed

8.0 out of 10
Very good
(27 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Standard Room, 1 Queen Bed

7.8 out of 10
Good
(20 reviews)
  • 11 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Deluxe Room

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
The Hotel @ Fifth Avenue
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.1 out of 5, Very good, 1,982 reviews
The price is AU$242
includes taxes & fees
5 Apr - 6 Apr
The Hotel @ Fifth Avenue

About the area

New York

HGU New York is centrally located in New York, a 4-minute walk from Empire State Building and 7 minutes by foot from Madison Square Park. .This luxury hotel is 0.6 mi (0.9 km) from Macy's and 1.1 mi (1.7 km) from Chrysler Building.

What's nearby

  • Empire State Building - 3 min walk - 0.3 km
  • 5th Avenue - 3 min walk - 0.3 km
  • Macy's - 8 min walk - 0.7 km
  • Madison Square Park - 8 min walk - 0.7 km
  • Grand Central Terminal - 11 min walk - 1.0 km

Getting around

  • 33 St. Station (Park Av. S) - 2 min walk
  • New York W 32nd St. Station - 6 min walk
  • LaGuardia Airport (LGA) - 27 min drive

Restaurants

  • ‪Sweetgreen - ‬2 min walk
  • ‪Chick-fil-A - ‬2 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Wolfgang's Steakhouse - ‬2 min walk
  • ‪Felix Roasting Co. - ‬2 min walk

About this property

HGU New York

HGU New York offers 90 air-conditioned accommodations with minibars and safes. Beds feature Egyptian cotton sheets and premium bedding. This New York hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps.

Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and complimentary newspapers.

Make yourself at home in one of the 90 air-conditioned rooms featuring refrigerators and minibars. Complimentary wireless internet access is available to keep you connected. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services.
At HGU New York, enjoy a satisfying meal at the restaurant. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Continental breakfasts are available daily from 7 AM to 11 AM for a fee.
Featured amenities include complimentary wired internet access, express check-in, and a 24-hour front desk.
Continental breakfasts are available for a surcharge and are served each morning between 7 AM and 11 AM.
HGU New York has a restaurant on site.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Valet parking on site (USD 60 per night)
  • Limited on-site valet parking

Food and drink

  • Daily continental breakfast available 7 AM to 11 AM for a fee: USD 25 for adults and USD 25 for children
  • 2 bars/lounges
  • A restaurant

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 10 floors
  • Beaux Arts architecture
  • Built in 1905
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Egyptian cotton sheets

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with premium channels

Food and drink

  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 28.69 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately USD 25 for adults and USD 25 for children
  • Valet parking fee: USD 60 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher

Property is also known as

Hotel Grand Union New York
HGU New York Hotel
Grand Union New York
Grand Union Hotel New York
Grand Union New York City
HGU Hotel
HGU New York
HGU New York Hotel
HGU New York New York
HGU New York Hotel New York

HGU New York Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 522 out of 1000 reviews
Rating 8 - Good. 238 out of 1000 reviews
Rating 6 - Okay. 136 out of 1000 reviews
Rating 4 - Poor. 60 out of 1000 reviews
Rating 2 - Terrible. 44 out of 1000 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Genevieve

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, amenities, comfort and space in room. Staff / housekeeping were great.
Stayed 5 nights in Dec 2025

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, property conditions & facilities
The room was nice and clean, but for a 5 days stay they only cleaned our room after the first day. Not a big deal, but it would have been nice to know. The mattress and pillows were not great. But the service was good and when our flight was cancelled and we needed to stay another night, they were accommodating.
Stayed 3 nights in Dec 2025

10/10 Excellent

William

Stayed 6 nights in Dec 2025

10/10 Excellent

Ella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2025

8/10 Good

Sandra

Stayed 5 nights in Dec 2025

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, amenities
Very courteous and helpful staff! Fluffy, soft towels to die for (just wish my replacement ones were the same quality.) Great location with easy access to the subway.
Stayed 3 nights in Dec 2025

2/10 Terrible

Meg

Stayed 1 night in Dec 2025

2/10 Terrible

Anwar

Travelled with group
Disliked: Cleanliness, staff & service, amenities
I do not think this hotel should be part of Hotels.com list . The minute I got in I realized it was a big mistake, the TV was not working , maintenance men had to come in 3 different times. No heat, the thermostat was broken. I was so frustrated, my night was ruined. It was supposed be a nice night out in the city. But this establishment is sham. I feel I was robbed . I’m asking respectfully to reimburse me and please remove this hotel from your list.
Stayed 1 night in Dec 2025

6/10 Okay

Cody

Staff at the coffee bar could’ve been less stuck up.
Stayed 2 nights in Dec 2025

10/10 Excellent

Dennis, Springfield Gardens

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great central location yet still quiet. Spacious room. Comfortable bed.
Stayed 8 nights in Dec 2025

8/10 Good

christina, Nantucket

Liked: Cleanliness
The room was clean and warm. But the view was a shaft and the front desk was a bit tricky at checkin
Stayed 3 nights in Nov 2025

10/10 Excellent

Stephen

A
Stayed 1 night in Dec 2025

10/10 Excellent

Megan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, cozy, and surprisingly fairly quiet for being in midtown NYC! The bathroom was chic with a lovely shower. Staff were pleasant and helpful. Location was perfect. This is the only hotel I have ever stayed in that did not have an option for coffee in the room though, and that would certainly make it better.
Stayed 3 nights in Dec 2025

10/10 Excellent

Allison

Liked: Cleanliness, amenities, property conditions & facilities
So cute and cozy! Our room was perfect! Staff was amazing
Stayed 2 nights in Dec 2025

6/10 Okay

Tracy

Stayed 1 night in Dec 2025

10/10 Excellent

Patricia

Liked: Cleanliness, property conditions & facilities
Clean and great location
Stayed 2 nights in Dec 2025

10/10 Excellent

Ian

Stayed 3 nights in Dec 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, property conditions & facilities
Na
Stayed 1 night in Dec 2025

8/10 Good

Ladia

Stayed 2 nights in Nov 2025

10/10 Excellent

Natalie

Liked: Cleanliness, amenities, property conditions & facilities
The hotel location was great, room was quiet, bed was comfortable, and staff were helpful and friendly. The care, Noa, was nice for a coffee in the am and had breakfast items (didn’t eat so don’t know how good).
Stayed 3 nights in Dec 2025

10/10 Excellent

Philip

Stayed 4 nights in Dec 2025

4/10 Poor

Sandy

Stayed 2 nights in Dec 2025

10/10 Excellent

Ronnie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms and facility were very nice. Will definitely stay here again.
Stayed 3 nights in Dec 2025

10/10 Excellent

Daniel

Stayed 1 night in Nov 2025

6/10 Okay

Elizabeth

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, amenities
Tiny room, but it was ok. Staff was rude, but it is NYC. Elevator was broken.
Stayed 1 night in Oct 2025