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Dream Downtown, by Hyatt

4.5 star property

Photo gallery for Dream Downtown, by Hyatt

Minibar, in-room safe, desk, laptop workspace
Creator video - submitted by Виктор's Travel Shop
Bar (on property)
Room, 1 King Bed (Platinum)
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
355 W 16th St, New York, NY, 10011
  • Place, Chelsea Market
    ‪2 min walk‬
  • Place, The High Line Park
    ‪3 min walk‬
  • Place, Hudson River Park
    ‪5 min walk‬
  • Airport, Newark Liberty Intl. Airport (EWR)
    ‪30 min drive‬

Room options

View all photos for Room, 1 King Bed (Platinum)

Room, 1 King Bed (Platinum)

Room, 1 King Bed (Platinum)

  • City view
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Pool View (Silver)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Pool View (Silver)

8.6 out of 10
Excellent
(4 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Pool View (Roll-In Shower, Silver)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Pool View (Roll-In Shower, Silver)

10.0 out of 10
Exceptional
(2 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony (Bronze)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Balcony (Bronze)

8.4 out of 10
Very good
(15 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds (Bronze)

Minibar, in-room safe, desk, laptop workspace

Room, 2 Double Beds (Bronze)

7.4 out of 10
Good
(8 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds (Silver)

Minibar, in-room safe, desk, laptop workspace

Room, 2 Double Beds (Silver)

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Silver)

Room, 1 King Bed (Silver)

Room, 1 King Bed (Silver)

7.4 out of 10
Good
(3 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Bronze)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed (Bronze)

7.6 out of 10
Good
(22 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Pool Access (Gold)

Room, 1 King Bed, Pool Access (Gold)

Room, 1 King Bed, Pool Access (Gold)

7.0 out of 10
Good
(2 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Platinum)

Suite (Platinum)

Suite (Platinum)

  • 51 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds (Gold)

Room, 2 Double Beds (Gold)

Room, 2 Double Beds (Gold)

8.8 out of 10
Excellent
(6 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Gold)

Room, 1 King Bed (Gold)

Room, 1 King Bed (Gold)

8.6 out of 10
Excellent
(4 reviews)
  • City view
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed (Bronze)

Room, 1 Queen Bed (Bronze)

Room, 1 Queen Bed (Bronze)

7.8 out of 10
Good
(20 reviews)
  • City view
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Pool Access (Roll-In Shower, Gold)

Room, 1 King Bed, Pool Access (Roll-In Shower, Gold)

Room, 1 King Bed, Pool Access (Roll-In Shower, Gold)

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Pool Access (Platinum)

Suite, 1 King Bed, Pool Access (Platinum)

Suite, 1 King Bed, Pool Access (Platinum)

  • 51 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for King Guest House

King Guest House

King Guest House

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 3 Bedrooms, Terrace (South Tower)

Suite, 3 Bedrooms, Terrace (South Tower)

Suite, 3 Bedrooms, Terrace (South Tower)

  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Similar properties

Minibar, in-room safe, desk, laptop workspace
The Standard High Line
  • Pet-friendly
  • Restaurant
  • Air-conditioning
  • Gym
4.4 out of 5, Excellent, 1,957 reviews
The price is AU$438
includes taxes & fees
29 Mar - 30 Mar
The Standard High Line

About the area

New York

With a stay at Dream Downtown, by Hyatt, you'll be centrally located in New York, steps from Chelsea Market and within a 5-minute walk of The High Line Park. .This luxury hotel is 0.9 mi (1.4 km) from Union Square Park and 1.6 mi (2.6 km) from Times Square.

What's nearby

  • Chelsea Market - 2 min walk - 0.2 km
  • The High Line Park - 3 min walk - 0.3 km
  • Hudson River Park - 5 min walk - 0.5 km
  • Whitney Museum of American Art - 6 min walk - 0.6 km
  • Chelsea Piers - 6 min walk - 0.6 km

Getting around

  • 8 Av. Station (W 14th St.) - 3 min walk
  • New York 14th St. Station - 11 min walk
  • LaGuardia Airport (LGA) - 40 min drive

Restaurants

  • ‪Starbucks Reserve Roastery - ‬2 min walk
  • ‪Panorama Cafe - ‬2 min walk
  • ‪Stella's Pizza - ‬2 min walk
  • ‪Buddakan - ‬1 min walk
  • ‪TAO Downtown Restaurant - ‬1 min walk

About this property

Dream Downtown, by Hyatt

Dream Downtown, by Hyatt offers 314 accommodations with minibars and safes. LED televisions come with cable channels. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers.

This New York hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center, a seasonal outdoor pool, and complimentary bicycles.
Make yourself at home in one of the 314 guestrooms featuring minibars and LED televisions. Smart televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Enjoy a range of recreational amenities, including a nightclub, a 24-hour fitness center, and a seasonal outdoor pool. This hotel also features complimentary wireless internet access, gift shops/newsstands, and a hair salon.
At Dream Downtown, by Hyatt, enjoy a satisfying meal at the restaurant. Relax with your favorite drink at the bar/lounge or the poolside bar.
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk.
Dream Downtown, by Hyatt has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour offsite parking (USD 100 per night)

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • Nightclub
  • Seasonal outdoor pool

Family friendly

  • In-room cot
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 12 floors
  • 2 buildings
  • Banquet hall
  • Built in 2011
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Smart TV with cable channels

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 12 to May 30:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 99 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 25 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 57.38 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: USD 100 per night(520 ft away; open 24 hours)
  • Pet fee: USD 99 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The pool is located in a private club operated by a third-party. Guests have access to the pool from 8:30-10:30 AM and 6-8 PM. From 11 AM-6 PM, the pool is available only to adults aged 21 and older and requires wristbands (surcharge) to access.

We should mention

The seasonal pool will be open from May 19 to September 13
Pool access available from 8:30 AM to 10:30 AM
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Downtown Dream
Dream Downtown
Dream Downtown Hotel
Dream Downtown Hotel New York
Dream Downtown New York
Dream Downtown Hotel New York City

Dream Downtown, by Hyatt Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 828 out of 1623 reviews
Rating 8 - Good. 287 out of 1623 reviews
Rating 6 - Okay. 216 out of 1623 reviews
Rating 4 - Poor. 147 out of 1623 reviews
Rating 2 - Terrible. 145 out of 1623 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Chi

Stayed 4 nights in Dec 2025

10/10 Excellent

Punit

Stayed 1 night in Dec 2025

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was spacious and clean
Stayed 2 nights in Dec 2025

10/10 Excellent

Jessica

Stayed 1 night in Dec 2025

4/10 Poor

Craig

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
The room was not cleaned on either day. On both days, I had to go to the front desk to ask for cleaning, and it finally happened late in the evening
Stayed 3 nights in Dec 2025

10/10 Excellent

Becky

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was spacious with a large bathroom. We enjoyed the downtown location!
Stayed 2 nights in Dec 2025

8/10 Good

David

Liked: Cleanliness, amenities, property conditions & facilities
Nice staff. Clean room and facilities
Stayed 2 nights in Dec 2025

2/10 Terrible

Robert

Disliked: Cleanliness, property conditions & facilities
There was bugs in my bed. Also when I check in I was charged an additional night the staff said it was their procedure when booking with a third party and I should take it up with Expedia.
Stayed 2 nights in Dec 2025

6/10 Okay

Kellianne

Travelled with family
Liked: Staff & service, property conditions & facilities
bar we fine.
Stayed 1 night in Dec 2025

6/10 Okay

Lucille, Wake Forest

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean but on and off hot water. No heat working. Put the thermostat at 80 but still cold throughout the night.
Stayed 2 nights in Dec 2025

8/10 Good

Oliver, Winnipeg

Stayed 5 nights in Dec 2025

8/10 Good

Peter

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff was very courteous and attentive, especially housekeeping and the front desk would like to see an actual late checkout instead of having to call in the morning after waking up and asking for a late check out but other than that beautiful hotel, great location, lusciously, comfortable beds and a great bathroom layout with a beautiful shower
Stayed 1 night in Dec 2025

2/10 Terrible

Sidikhe

Stayed 1 night in Dec 2025

10/10 Excellent

Raman, Holmdel

Liked: Cleanliness, amenities, property conditions & facilities
Amazing service
Stayed 1 night in Dec 2025

10/10 Excellent

Deborah

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and service was quick!
Stayed 4 nights in Dec 2025

8/10 Good

Vishal

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooftop bar should be open for hotel guests. They were asking for a cover fee, which wasn’t expected and was exorbitantly high. Something for the hotel to take into consideration.
Stayed 1 night in Dec 2025

4/10 Poor

Mario

Liked: Cleanliness
Disliked: Property conditions & facilities
The hotel decoration/interior design was ultra modern with very low bed and uncomfortable mattress. When I woke up to take a shower, which I needed pretty badly and looking forward to there was no hot water. When I called the front desk, they said you should have hot water and what not very helpful when I checked out, I could not get anyone at the front desk to help me. It was only one person with about five people checking in and I had to leave. Staff was a little rude when checking in my room wasn’t ready even though I got there around 4 o’clock in the afternoon and check-in was at three and the person who was helping me didn’t know how to find me a room and someone else had to step in. Overall, for the price and location it worked out, but I really could’ve used the shower!
Stayed 1 night in Dec 2025

2/10 Terrible

simranjit

Disliked: Cleanliness, amenities, property conditions & facilities
Not great. Rude staff.
Stayed 4 nights in Dec 2025

4/10 Poor

stephane

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Don’t get any rooms at the 11th you are right underneath the roof top bar .. you get the music and loud thump til 7 am Saturday and 4 am Sunday .. just insane I had to wear headphones to be able to sleep .. a real joke I get this is NYC this is just indecent
Stayed 2 nights in Dec 2025

10/10 Excellent

Joi

Stayed 1 night in Dec 2025

10/10 Excellent

Daniel

Travelled with family
Everything was great except the light switches are obscenely bright in the room. Had to find ways to cover them In order to sleep
Stayed 2 nights in Dec 2025

10/10 Excellent

Stephanie

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Great customer services and shower
Stayed 2 nights in Dec 2025

10/10 Excellent

Richard, downingtown

Stayed 1 night in Nov 2025

10/10 Excellent

Jon

Stayed 2 nights in Dec 2025

10/10 Excellent

Dina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was welcoming and friendly. The rooms are spacious( comparing to other hotels I've stayed at in NYC). The room was clean. The bathroom complimentary supplies, are plentiful and smell wonderful. Loved the location. For a city hotel, there was very little to no street noise even on the fourth floor.
Stayed 1 night in Dec 2025