The staff were kind, and the location was convenient; however, our overall experience was disappointing due to several room-related issues.
The windows and glass walls were not properly sealed, which made the room very cold. We could clearly hear wind noise coming through the walls and windows, making the stay uncomfortable, especially at night.
The bathroom sink drain was clogged, and the water did not drain properly. Additionally, the vanity appeared to be dry-rotted and in poor condition.
Communication was also an issue. We were unable to reach the front desk by phone, and there was no housekeeping contact available unless we went downstairs and asked in person, which was inconvenient.
Unfortunately, these issues significantly affected our comfort and overall experience.