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Best Western Premier Herald Square

3.0 star property

Photo gallery for Best Western Premier Herald Square

Standard Room, 1 King Bed, Non Smoking
Lobby
Property amenity
Daily buffet breakfast (USD 20 per person)
Fitness facility

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services
  • Bar

Explore the area

View map
50 W 36th St, New York, NY, 10018
  • Place, 5th Avenue
    ‪2 min walk‬
  • Place, Macy's
    ‪2 min walk‬
  • Place, Empire State Building
    ‪5 min walk‬
  • Airport, New York, NY (LGA-LaGuardia)
    ‪17 min drive‬

Room options

View all photos for King Room

Premium bedding, in-room safe, desk, blackout curtains

King Room

  • Sleeps 2

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Standard Room, 1 Queen Bed, Accessible, Non Smoking

Standard Room, 1 Queen Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(8 reviews)
  • Sleeps 2
  • 1 Queen Bed

Accessible Queen Room

  • Sleeps 2

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(26 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

8.8 out of 10
Excellent
(40 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed, Non Smoking

Executive Room, 1 King Bed, Non Smoking

Executive Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Executive King Room

  • Sleeps 2

Two Double Room

  • Sleeps 4

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Exterior
Best Western Premier Empire State Hotel
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  • Restaurant
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4.5 out of 5, Wonderful, 1,000 reviews
The price is AU$196
includes taxes & fees
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Best Western Premier Empire State Hotel

About the area

New York

With a stay at Best Western Premier Herald Square, you'll be centrally located in New York, within a 5-minute walk of 5th Avenue and Empire State Building. .This hotel is 0.4 mi (0.6 km) from Bryant Park and 0.4 mi (0.6 km) from Broadway.

What's nearby

  • 5th Avenue - 2 min walk - 0.2 km
  • Macy's - 2 min walk - 0.2 km
  • Empire State Building - 5 min walk - 0.4 km
  • Times Square - 8 min walk - 0.7 km
  • Broadway - 8 min walk - 0.7 km

Getting around

  • 34 St. Station (Herald Square) - 2 min walk
  • New York W 32nd St. Station - 6 min walk
  • LaGuardia Airport (LGA) - 31 min drive

Restaurants

  • ‪Keens Steakhouse - ‬1 min walk
  • ‪Tonchin New York - ‬2 min walk
  • ‪Cho Dang Gol - ‬3 min walk
  • ‪Barn Joo 35 - ‬4 min walk
  • ‪Black Tap Craft Burgers & Beer - 35th St - ‬3 min walk

About this property

Best Western Premier Herald Square

Hotel with a bar, 3-minute walk to 5th Avenue
Best Western Premier Herald Square offers 94 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. LED televisions come with premium cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 94 air-conditioned rooms featuring LED televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services. This hotel also features a television in a common area and a vending machine.
Satisfy your appetite at the hotel's coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 9:30 AM for a fee. Children aged 3 and younger eat free breakfast.
Featured amenities include complimentary wired internet access, a 24-hour business center, and complimentary newspapers in the lobby.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.
Children aged 3 and younger eat free breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: USD 20 for adults and USD 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom

More

  • 17 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Children aged 3 and younger eat free breakfast
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 20 for adults and USD 20 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Property is also known as

Best Western Herald
Best Western Herald Square
Best Western Premier Herald
Best Western Premier Herald Square
Best Western Premier Herald Square Hotel
Best Western Premier Herald Square Hotel New York
Best Western Premier Herald Square New York
Herald Square Best Western
Premier Herald Square
Premier Herald Square New York
Best Western Premier Herald Square Hotel
Best Western Premier Herald Square New York
Best Western Premier Herald Square Hotel New York

Best Western Premier Herald Square Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 542 out of 1001 reviews
Rating 8 - Good. 261 out of 1001 reviews
Rating 6 - Okay. 108 out of 1001 reviews
Rating 4 - Poor. 46 out of 1001 reviews
Rating 2 - Terrible. 44 out of 1001 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ibraheem, San Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, open 24 hours reception, walkable area, clean room, generally great.
Stayed 3 nights in Sep 2025

10/10 Excellent

Fanny

The stay was peaceful and gratefully

The one night stay was pleasant, quiet and clean. I did not have time to go to the gym or explore the surroundings. Perhaps later on I can and will explore and enjoy the extra accommodations. Thank you, Fanny Rosas
Stayed 1 night in Sep 2025

10/10 Excellent

Kimberly Paige

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were greeted every time we walked in the door and also told to enjoy our day each time we left. Angelica in the cafe was a delight. She was so kind and was great at answering our tourist questions of where to go during the day. We tried a few of her suggestions and they were all great! And the coffee and breakfast options in the cafe were delicious and reasonably priced with typically short lines. We had the option to not have our sheets changed every day but they did still come in and clean, empty garbages, provided clean towels. Our room was small so in such a tight space, we appreciated the daily tiday from the cleaning staff.
Stayed 6 nights in Sep 2025

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in and the rooms are clean. Nice clean bathroom
Stayed 1 night in Sep 2025

8/10 Good

Arlene

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Better pillows please

Room was decent only thing the pillows were not great needs better fluffier bigger pillows
Stayed 4 nights in Sep 2025

8/10 Good

Cassidy

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
First time in NYC for a wedding, so the hotel was pleasant enough for the 3-day stay at an affordable cost. The staff were welcoming and polite. Check in/out was easy. Location wasn’t bad either, although I almost walked right past the entrance when we first got there. (It’s nestled in there) A lot of places in walking distance like Time Square, Empire State Building, Rockefeller Center. There’s a 24 hour store called Toast Cafe Brasserie NYC/ Buffet around the corner for snacks, meals, and drinks anytime. It helped since our king room didn’t have a mini fridge to keep drinks/leftovers cool and fresh. If I ever find myself needing to stay in NYC again for a short time without breaking the bank, I’d stay here again.
Stayed 3 nights in Sep 2025

10/10 Excellent

Rosa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleam room and excellent staff
Stayed 1 night in Sep 2025

2/10 Terrible

carrie

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed BUGS moved my room , bites everywhere , managment said they would inspect and make report and call and never did or refund !
Stayed 1 night in Sep 2025

10/10 Excellent

Andrew, Auckland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay at a great location. Rooms are small like any NYC hotel, they are nicely decorated and extremely clean. It was an easy walk to the subway and Penn Station which is the stop to and from the airport. The reception team were great and extremely helpful and always greeted us each day.
Stayed 7 nights in Sep 2025

8/10 Good

Marc, Dosrius

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The property's location was excellent. The room wasn't very large but sufficient.
Stayed 4 nights in Sep 2025

10/10 Excellent

MEHUL

Stayed 2 nights in Sep 2025

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

JEAN FRANCOIS

Stayed 2 nights in Sep 2025

10/10 Excellent

Canaan, Ponte Vedra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Lidia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well maintained, friendly staff. Coffee shop could have been better and more reasonable
Stayed 4 nights in Aug 2025

6/10 Okay

shumin

Stayed 4 nights in Aug 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing time perfect stay for 2 nights at MSG!
Stayed 2 nights in Aug 2025

10/10 Excellent

Jia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff!
Stayed 2 nights in Sep 2025

10/10 Excellent

Barry

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Junku

Business traveller
Liked: Staff & service, amenities
Great
Stayed 1 night in Sep 2025

6/10 Okay

Leila

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great location, clean room. Pillows were very flat. Doors close as if they are slammed shut. Lots of noise inside
Stayed 2 nights in Aug 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property in walking distance to transportation and attractions. Easy check in and quiet room and comfortable bed.
Stayed 1 night in Aug 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Haojun

Stayed 1 night in Aug 2025

10/10 Excellent

stanley

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 4 nights in Aug 2025