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Best Western Premier Herald Square

3.0 star property

Photo gallery for Best Western Premier Herald Square

Standard Room, 1 King Bed, Non Smoking
Restaurant
Property amenity
Lobby
Fitness facility

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast available
  • Gym
  • Bar
  • Housekeeping
  • 24/7 front desk
  • Laundry

Explore the area

View map
50 W 36th St, New York, NY, 10018
  • Empire State Building
    ‪5 min walk‬
  • Times Square
    ‪8 min walk‬
  • Madison Square Garden
    ‪8 min walk‬
  • New York, NY (LGA-LaGuardia)
    ‪14 min drive‬

Room options

View all photos for Executive Room, 1 King Bed, Non Smoking

Executive Room, 1 King Bed, Non Smoking

Executive Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

8.8 out of 10
Excellent
(29 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(22 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Standard Room, 1 Queen Bed, Accessible, Non Smoking

Standard Room, 1 Queen Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(7 reviews)
  • Sleeps 2
  • 1 Queen Bed

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About the area

New York

With a stay at Best Western Premier Herald Square, you'll be centrally located in New York, within a 5-minute walk of 5th Avenue and Empire State Building. .This hotel is 0.4 mi (0.6 km) from Bryant Park and 0.4 mi (0.6 km) from Broadway.

What's nearby

  • Empire State Building - 5 min walk - 0.4 km
  • Times Square - 8 min walk - 0.7 km
  • Broadway - 8 min walk - 0.7 km
  • Madison Square Garden - 8 min walk - 0.7 km
  • Grand Central Terminal - 11 min walk - 1.0 km

Getting around

  • 34 St. Station (Herald Square) - 2 min walk
  • New York W 32nd St. Station - 6 min walk
  • LaGuardia Airport (LGA) - 31 min drive

Restaurants

  • ‪Monarch Rooftop - ‬3 min walk
  • ‪Keens Steakhouse - ‬2 min walk
  • ‪Paris Baguette - ‬2 min walk
  • ‪I' Milky - ‬2 min walk
  • ‪Taco Bell - ‬2 min walk

About this property

Best Western Premier Herald Square

Hotel with a bar, steps from Herald Square
Best Western Premier Herald Square offers 94 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. LED televisions come with premium cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 94 air-conditioned rooms featuring LED televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services. This hotel also features a television in a common area and a vending machine.
Satisfy your appetite at the hotel's coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 9:30 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and complimentary newspapers in the lobby.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.

Languages

Arabic, English, French, Hindi, Spanish, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: USD 15 to 25 for adults and USD 15 to 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Free cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair-accessible path of travel

More

  • 17 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 15 to 25 for adults, and USD 15 to 25 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Property is also known as

Best Western Herald
Best Western Herald Square
Best Western Premier Herald
Best Western Premier Herald Square
Best Western Premier Herald Square Hotel
Best Western Premier Herald Square Hotel New York
Best Western Premier Herald Square New York
Herald Square Best Western
Premier Herald Square
Premier Herald Square New York
Best Western Premier Herald Square Hotel
Best Western Premier Herald Square New York
Best Western Premier Herald Square Hotel New York

Best Western Premier Herald Square Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 519 out of 1001 reviews
Rating 8 - Good. 277 out of 1001 reviews
Rating 6 - Okay. 105 out of 1001 reviews
Rating 4 - Poor. 49 out of 1001 reviews
Rating 2 - Terrible. 51 out of 1001 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Kelly, Genève

Liked: Cleanliness, staff & service, property conditions & facilities
The check in process was simple and reception were friendly. The rooms are tight but do the job with a central hotel location.
Stayed 2 nights in May 2025

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

thomas, magnolia

Stayed 2 nights in Apr 2025

10/10 Excellent

Jeannette

Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

10/10 Excellent

Cicley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

6/10 Okay

Chelsea

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

6/10 Okay

Alma

Stayed 2 nights in Mar 2025

10/10 Excellent

Mauricio, Dover

Stayed 1 night in Apr 2025

10/10 Excellent

César Ricardo

Stayed 1 night in Apr 2025

6/10 Okay

Marion

Travelled with group
Liked: Staff & service
I have stayed in four best western before this one....the staff were lovely and very obliging...breakfast was mainly pastries..yogurt...fruit..we asked for a cup of tea...only to be given a tea latte....minus the coffee... The bedroom was lovely at first glance...two double beds.bathroom and a full length window facing the road...but then we noticed there was no bottled water..only two decaf tea bags..two decaf coffee and one other coffee bag..sachets of powdered milk..the bins were only emptied every 3days...the room vacuumed only once..i had to ask for toilet paper!
Stayed 10 nights in Apr 2025

10/10 Excellent

Alexander

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great value for such a good location and lovely room
Stayed 6 nights in Feb 2025

10/10 Excellent

Sakshi

Stayed 1 night in Mar 2025

4/10 Poor

Tineia

Travelled with family
Disliked: Staff & service
The two ladies at the front desk were very rude and unwelcoming. When my daughter and I walked up to the desk there was no welcome or how may I help you. The two ladies stayed put and waited to see which would help us. The one with the head wrap was not nice at all. When checking it, I told her I have a reservation and she said quickly “I know” without letting me finish my sentence. I saw how attentive the two ladies were to other guests coming in after me and it was totally different. I don’t want to use race as an issue but what else could it be? Maybe classism, but I didn’t like it and I won’t be returning.
Stayed 1 night in Apr 2025

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
Stood there for one night and it was good and felt accommodating for a last minute book
Stayed 1 night in Apr 2025

8/10 Good

Michael

Stayed 2 nights in Apr 2025

8/10 Good

Vainamoinen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Krisha

Liked: Cleanliness, staff & service, property conditions & facilities
Centrico y buen servicio!
Stayed 2 nights in Mar 2025

10/10 Excellent

Zoey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best Western Premier- Herald Square was the perfect place for my sister and I’s stay. It was clean and a quick subway ride wherever we need to go in the city! The staff was very friendly and accommodating. Will definitely be back in the future!
Stayed 2 nights in Mar 2025

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

8/10 Good

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Nico

Liked: Cleanliness, staff & service, property conditions & facilities
Close to everything
Stayed 1 night in Mar 2025

10/10 Excellent

Garry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great. Great location. If its noisy outside youll know it. Friendly staff. All was good
Stayed 5 nights in Mar 2025

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very nice and the location was convenient but I can’t stay there again because this is the only hotel I’ve been to that charges paying guests to hold their luggage. That was so disappointing.
Stayed 1 night in Mar 2025

8/10 Good

Chris

Travelled with group
Liked: Cleanliness
Stayed 3 nights in Mar 2025

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025