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DoubleTree by Hilton Long Island City, NY

4.0 star property

Photo gallery for DoubleTree by Hilton Long Island City, NY

Property amenity
In-room safe, desk, laptop workspace, iron/ironing board
Lobby
Exterior
Bar (on property)

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • Breakfast available
  • Housekeeping
  • Gym
  • 24/7 front desk
  • Air conditioning

Explore the area

View map
38-15 9th St, Long Island City, NY, 11101
  • Place, Central Park
    ‪8 min drive‬
  • Place, Grand Central Terminal
    ‪11 min drive‬
  • Place, Times Square
    ‪15 min drive‬
  • Airport, New York, NY (LGA-LaGuardia)
    ‪15 min drive‬

Room options

View all photos for Room, 2 Double Beds

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible (Roll-In Shower)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Double Beds, Accessible (Roll-In Shower)

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible (Hearing)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Double Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Double Beds

View all photos for Studio, 1 Queen Bed, Accessible (Hearing)

In-room safe, desk, laptop workspace, iron/ironing board

Studio, 1 Queen Bed, Accessible (Hearing)

  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 Queen Bed

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Bathtub (Mobility)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 Queen Bed, Accessible, Bathtub (Mobility)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible (Roll-In Shower)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 Queen Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible (Hearing)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 Queen Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed

In-room safe, desk, laptop workspace, iron/ironing board

Studio Suite, 1 Queen Bed

  • Sleeps 3
  • 1 Queen Bed

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About the area

Long Island City

Located in Long Island City (Queens), DoubleTree by Hilton Long Island City, NY is within a 10-minute drive of 5th Avenue and Central Park. .This hotel is 3.4 mi (5.5 km) from Grand Central Terminal and 3.5 mi (5.7 km) from Broadway.

What's nearby

  • Central Park - 8 min drive - 3.5 km
  • Rockefeller Center - 11 min drive - 4.3 km
  • Grand Central Terminal - 11 min drive - 4.6 km
  • Broadway - 13 min drive - 4.3 km
  • Times Square - 15 min drive - 4.7 km

Getting around

  • Long Island City Hunterspoint Avenue Station - 3 min drive
  • 21 St. - Queensbridge Station - 9 min walk
  • LaGuardia Airport (LGA) - 26 min drive

Restaurants

  • ‪The Buffs - ‬7 min walk
  • ‪Exquisito - ‬9 min walk
  • ‪Wendy's - ‬8 min walk
  • ‪Il Miglio Pizza & Italian Restaurant - ‬6 min walk
  • ‪Taco Bell - ‬8 min walk

About this property

DoubleTree by Hilton Long Island City, NY

Hotel in Long Island City with a 24-hour fitness center and a 24-hour front desk
DoubleTree by Hilton Long Island City, NY offers 247 air-conditioned accommodations with safes and coffee/tea makers. 50-inch Smart televisions come with cable channels and Netflix. Bathrooms include showers, complimentary toiletries, and hair dryers.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 247 air-conditioned rooms featuring Smart televisions. Wireless internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services.
Satisfy your appetite at the hotel's coffee shop/cafe. Continental breakfasts are available daily from 7:00 AM to noon for a fee.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage.
Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and noon.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 55 per night; includes in/out privileges)

Food and drink

  • Daily continental breakfast available 7:00 AM to noon for a fee: USD 15 to 30 for adults and USD 15 to 30 for children
  • A coffee shop/cafe

Things to do

  • 24-hour gym

Family friendly

  • In-room cot

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Shared microwave
  • Shared refrigerator
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • High-pile carpet in room
  • Lift (150 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk (91 centimetre high)

More

  • 1 building
  • 16 floors
  • Renovated entire property - August 2024
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately USD 15 to 30 for adults, and USD 15 to 30 for children
  • Fee for in-room wireless internet: USD 0 per stay (rates may vary)
  • Valet parking fee: USD 55 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

Property is also known as

Aiden Long Island City
Aiden BY Best Western Long Island City
DoubleTree by Hilton Long Island City, NY Hotel
Aiden by Best Western Long Island City New York
DoubleTree by Hilton Long Island City, NY Long Island City
DoubleTree by Hilton Long Island City, NY Hotel Long Island City

DoubleTree by Hilton Long Island City, NY Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 282 out of 659 reviews
Rating 8 - Good. 169 out of 659 reviews
Rating 6 - Okay. 101 out of 659 reviews
Rating 4 - Poor. 47 out of 659 reviews
Rating 2 - Terrible. 60 out of 659 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Daishanand

Disliked: Room comfort
The major problem with this hotel is the lack of parking. It is located in a very busy/crowded neighborhood where parking is almost never available! We drove around for close to two hours to find a parking and even the valet was filled!! When we finally found parking, it was more than twenty minutes walking back to the hotel. We had to cut our stay at that hotel! When communicating with those working at the front desk they were not very helpful with suggestions on where to park. Although we lost money, our sanity is more important.
Stayed 2 nights in Aug 2025

10/10 Excellent

Marcia

Stayed 2 nights in Jul 2025

2/10 Terrible

Hsin Hsin

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst hotel ever

The room was so small. And there is no fridge. I bought the milk for my kids. But they can not even drink it on the second day. And the towel and bed sheet are so dirty. This was the worst hotel ever.
Stayed 4 nights in Jul 2025

8/10 Good

JULIO CESAR

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

8/10 Good

Jamie

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

2/10 Terrible

Lucy

Stayed 2 nights in Jul 2025

8/10 Good

Muhammad

Liked: Cleanliness, staff & service, property conditions & facilities
Parking problem
Stayed 1 night in Jul 2025

2/10 Terrible

Hodjat

I booked a room to get a few hours of rest before my long flight, but unfortunately, the room faced the highway and was extremely noisy. I wasn’t able to sleep at all.
Stayed 2 nights in May 2025

8/10 Good

GONZALO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small rooms
Stayed 5 nights in Jul 2025

6/10 Okay

Derrick

Stayed 3 nights in Jul 2025

4/10 Poor

Hugo

Travelled with partner
Disliked: Property conditions & facilities
There was a party in the street and the music stopped at 2am cars are honking a lot. We hear everything that’s going on in our floor. No freezer in the room no wine cups
Stayed 2 nights in Jul 2025

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome
Stayed 1 night in Mar 2025

4/10 Poor

Davonna

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
There was trash in the hallways, stains on the walls, our ceiling had a patch on the ceiling, getting off the elevators you would see trash and holes in the walls.
Stayed 2 nights in Jul 2025

8/10 Good

Harry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

6/10 Okay

Zwe Wint

Travelled with family
Quite a long walk to F train station. No room service until requested.
Stayed 6 nights in Apr 2025

8/10 Good

Silvia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I don`t want to make a comment.
Stayed 5 nights in Jun 2025

8/10 Good

Jhanelle

Stayed 9 nights in Jul 2025

4/10 Poor

Alejandro

Business traveller
Disliked: Staff & service, amenities
Need more attention, personal need to speak and understand English. Cleaning was very poor inclusive in the room, I complain about that with the hotel Manager.
Stayed 2 nights in Jul 2025

4/10 Poor

shaundriel

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

AC

Stayed 3 nights in Jul 2025

8/10 Good

RAKESH

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Ziv

Stayed 6 nights in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place to stay without car

I stayed for 3 nights, overall nice place. Except few homeless around the area everything good.
Stayed 3 nights in Jul 2025

2/10 Terrible

Nelson, Port St Lucie

Travelled with family
Liked: Cleanliness
Disliked: Amenities
the rooms were extremely tiny and i tried to get something bigger but they refused. https://youtu.be/MFbcXPJkQDM
Stayed 4 nights in Jun 2025

10/10 Excellent

alejandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Bina

Travelled with family
Disliked: Amenities
The room did not have a refrigerator or microwave. There was no toilet paper in the bathroom when we arrived to the room. We Had to wait over an hour and staff had to be ask twice just to get toilet paper and more wash cloths. For $300 a night guest should at least receive complimentary coffee in the morning. Although the cookies are complimentary the staff were very stingy with cookies.
Stayed 1 night in Jul 2025