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DoubleTree by Hilton Long Island City, NY

4.0 star property

Photo gallery for DoubleTree by Hilton Long Island City, NY

Property amenity
Exterior
In-room safe, desk, laptop workspace, iron/ironing board
Bar (on property)
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • Breakfast available
  • Housekeeping
  • Gym
  • 24/7 front desk
  • Air conditioning

Explore the area

View map
38-15 9th St, Long Island City, NY, 11101
  • Place, Queensbridge Park
    ‪3 min walk‬
  • Place, Gantry Plaza State Park
    ‪11 min walk‬
  • Place, Memorial Sloan-Kettering Cancer Center
    ‪4 min drive‬
  • Airport, New York, NY (LGA-LaGuardia)
    ‪10 min drive‬

Room options

View all photos for Room, 2 Double Beds

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible (Roll-In Shower)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Double Beds, Accessible (Roll-In Shower)

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible (Hearing)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Double Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Double Beds

View all photos for Studio, 1 Queen Bed, Accessible (Hearing)

In-room safe, desk, laptop workspace, iron/ironing board

Studio, 1 Queen Bed, Accessible (Hearing)

  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 Queen Bed

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Bathtub (Mobility)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 Queen Bed, Accessible, Bathtub (Mobility)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible (Roll-In Shower)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 Queen Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible (Hearing)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 Queen Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed

In-room safe, desk, laptop workspace, iron/ironing board

Studio Suite, 1 Queen Bed

  • Sleeps 3
  • 1 Queen Bed

Queen Room With Mobility Accessible Bathtub

  • Sleeps 2

Room With 2 Double Beds-Hearing Accessible

  • Sleeps 4

Queen Room-Hearing Accessible

  • Sleeps 2

Queen Room

  • Sleeps 2

Queen Studio Suite With Sofa Bed

  • Sleeps 3

Queen Studio With Sofa Bed-Hearing Accessible

  • Sleeps 3

2 Double Beds

  • Sleeps 4

Queen Room With Roll-in Shower-Mobility Accessible

  • Sleeps 2

2 Dbl Mobility Access W/ Ri Shwr

  • Sleeps 4

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About the area

Long Island City

Located in Long Island City (Queens), DoubleTree by Hilton Long Island City, NY is within a 10-minute drive of 5th Avenue and Central Park. .This hotel is 3.4 mi (5.5 km) from Grand Central Terminal and 3.5 mi (5.7 km) from Broadway.

What's nearby

  • Queensbridge Park - 3 min walk - 0.3 km
  • The Foundry - 10 min walk - 0.8 km
  • Gantry Plaza State Park - 11 min walk - 1.0 km
  • Memorial Sloan-Kettering Cancer Center - 4 min drive - 1.8 km
  • NewYork-Presbyterian / Weill Cornell Medical Center - 4 min drive - 1.8 km

Getting around

  • Long Island City Hunterspoint Avenue Station - 3 min drive
  • 21 St. - Queensbridge Station - 9 min walk
  • LaGuardia Airport (LGA) - 26 min drive

Restaurants

  • ‪The Buffs - ‬7 min walk
  • ‪Exquisito - ‬9 min walk
  • ‪Wendy's - ‬8 min walk
  • ‪Taco Bell - ‬8 min walk
  • ‪Island Foodie - ‬6 min walk

About this property

DoubleTree by Hilton Long Island City, NY

Hotel in Long Island City with a 24-hour fitness center and a 24-hour front desk
DoubleTree by Hilton Long Island City, NY offers 247 air-conditioned accommodations with safes and coffee/tea makers. 50-inch Smart televisions come with cable channels and Netflix. Bathrooms include showers, complimentary toiletries, and hair dryers.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 247 air-conditioned rooms featuring Smart televisions. Wireless internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services.
Satisfy your appetite at the hotel's coffee shop/cafe. Continental breakfasts are available daily from 7:00 AM to noon for a fee.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage.
Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and noon.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 55 per night; includes in/out privileges)

Food and drink

  • Daily continental breakfast available 7:00 AM to noon for a fee: USD 15 to 30 for adults and USD 15 to 30 for children
  • A coffee shop/cafe

Things to do

  • 24-hour gym

Family friendly

  • In-room cot

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Shared microwave
  • Shared refrigerator
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • High-pile carpet in room
  • Lift (150 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk (91 centimetre high)

More

  • 1 building
  • 16 floors
  • Renovated entire property - August 2024
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately USD 15 to 30 for adults, and USD 15 to 30 for children
  • Fee for in-room wireless internet: USD 0 per stay (rates may vary)
  • Valet parking fee: USD 55 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Aiden Long Island City
Aiden BY Best Western Long Island City
DoubleTree by Hilton Long Island City, NY Hotel
Aiden by Best Western Long Island City New York
DoubleTree by Hilton Long Island City, NY Long Island City
DoubleTree by Hilton Long Island City, NY Hotel Long Island City

DoubleTree by Hilton Long Island City, NY Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 294 out of 687 reviews
Rating 8 - Good. 174 out of 687 reviews
Rating 6 - Okay. 106 out of 687 reviews
Rating 4 - Poor. 51 out of 687 reviews
Rating 2 - Terrible. 62 out of 687 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Bonnie

Stayed 2 nights in Sep 2025

2/10 Terrible

Vijay

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible Stay

The toilet was clogged, they came out at midnight unclogging it. then next day it happened again. We switched rooms, Next day only 1 bed out of 2 was made. Telling us we had stuff on the floor and they did not to open our bag? What does that have to do with our room being clean? We paid around $300 for a horrible stay, not the doubletree we are used to.
Stayed 3 nights in Sep 2025

10/10 Excellent

Euclyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time staying here. My fav place to stay when I need a hotel outside of manhattan
Stayed 4 nights in Sep 2025

10/10 Excellent

Chorrae, Arlington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you
Stayed 3 nights in Sep 2025

6/10 Okay

Michael

Liked: Cleanliness
I stayed here because it was close to the venue for a wedding I attended. It felt safe enough, and it was clean, so it delivered ultimately on my two requirements for a hotel. That being said, it faces a giant power plant and is in a "struggling" part of Queens. It was generally quiet, but every 1.5 hours or so, there would be a lot of honking from the cars on the street below, and it woke me up a few times.
Stayed 1 night in Sep 2025

6/10 Okay

Tom

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Room to small, claustrophobic. No ice bucket. Dirty glasses. Glass door to bathroom.
Stayed 1 night in Sep 2025

6/10 Okay

Phoebe

Liked: Cleanliness, staff & service
The wall is very thin, you can hear clearly what people next door are saying. Not much stuff around the area, need to walk 15min to the closest subway station and commerce area.
Stayed 4 nights in Aug 2025

10/10 Excellent

Jordan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel overall was great, just can get noisy at night because of the area
Stayed 6 nights in Aug 2025

8/10 Good

Mario

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 5 nights in Aug 2025

2/10 Terrible

Stacy

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Hotel is in an awful neighborhood. Limited food and shops. Have to walk through sketchy neighbors to get to the subway. Hotel itself was undesirable. Thin walls so you can hear everything. Especially the neighbors with the shared door to conjoin rooms. Constant car alarms and horns going off. Bathroom door is one of those sliding kind with a fogged glass window. You can hear, see and smell everything. One elevator was always no in use making it take forever to get up and down from your room. If you still choose to book here make sure your room is not near the elevators. They beep all night long. People also have zero self awareness while they wait for elevators and do not stay remotely quiet no matter the hour.
Stayed 2 nights in Aug 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Stanley

Stayed 1 night in Aug 2025

10/10 Excellent

Gladston

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel at a great price
Stayed 1 night in Jul 2025

10/10 Excellent

EDNA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great
Stayed 1 night in Aug 2025

2/10 Terrible

Clayton

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The ad said it had a microwave and it didn't, there was no minibar and the coffee maker was broken.
Stayed 1 night in Aug 2025

10/10 Excellent

Nikita Larise

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would recommend
Stayed 2 nights in Aug 2025

2/10 Terrible

Daishanand

Disliked: Room comfort
The major problem with this hotel is the lack of parking. It is located in a very busy/crowded neighborhood where parking is almost never available! We drove around for close to two hours to find a parking and even the valet was filled!! When we finally found parking, it was more than twenty minutes walking back to the hotel. We had to cut our stay at that hotel! When communicating with those working at the front desk they were not very helpful with suggestions on where to park. Although we lost money, our sanity is more important.
Stayed 2 nights in Aug 2025

10/10 Excellent

Marcia

Stayed 2 nights in Jul 2025

2/10 Terrible

Hsin Hsin

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst hotel ever

The room was so small. And there is no fridge. I bought the milk for my kids. But they can not even drink it on the second day. And the towel and bed sheet are so dirty. This was the worst hotel ever.
Stayed 4 nights in Jul 2025

8/10 Good

JULIO CESAR

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

8/10 Good

Jamie

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

2/10 Terrible

Lucy

Stayed 2 nights in Jul 2025

8/10 Good

Muhammad

Liked: Cleanliness, staff & service, property conditions & facilities
Parking problem
Stayed 1 night in Jul 2025

2/10 Terrible

Hodjat

I booked a room to get a few hours of rest before my long flight, but unfortunately, the room faced the highway and was extremely noisy. I wasn’t able to sleep at all.
Stayed 2 nights in May 2025

8/10 Good

GONZALO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small rooms
Stayed 5 nights in Jul 2025