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Sonesta ES Suites New Orleans Convention Center

3.5 star property

Photo gallery for Sonesta ES Suites New Orleans Convention Center

Terrace/patio
Terrace/patio
Exterior
Lobby
Point of interest

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Parking available
  • Gym

Explore the area

View map
345 St Joseph St., New Orleans, LA, 70130
  • Place, Ernest N. Morial Convention Center
    ‪5 min walk‬
  • Place, National World War II Museum
    ‪5 min walk‬
  • Place, Canal Street
    ‪11 min walk‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪22 min drive‬

Room options

View all photos for Superior Suite, 1 Queen Bed with Sofa bed (One Bedroom)

1 bedroom, Egyptian cotton sheets, premium bedding, desk

Superior Suite, 1 Queen Bed with Sofa bed (One Bedroom)

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds (One Bedroom)

1 bedroom, Egyptian cotton sheets, premium bedding, desk

Suite, Multiple Beds (One Bedroom)

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 Queen Bed with Sofa bed (Studio)

1 bedroom, Egyptian cotton sheets, premium bedding, desk

Deluxe Room, 1 Queen Bed with Sofa bed (Studio)

8.6 out of 10
Excellent
(34 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible (Mobility Tub One Bedroom)

1 bedroom, Egyptian cotton sheets, premium bedding, desk

Suite, 1 Queen Bed with Sofa bed, Accessible (Mobility Tub One Bedroom)

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed with Sofa bed, Accessible (Mobility Tub)

1 bedroom, Egyptian cotton sheets, premium bedding, desk

Room, 1 Queen Bed with Sofa bed, Accessible (Mobility Tub)

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Suite, Multiple Beds (Two Bedroom Suite - Two Queens)

1 bedroom, Egyptian cotton sheets, premium bedding, desk

Superior Suite, Multiple Beds (Two Bedroom Suite - Two Queens)

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds (Two Bedroom Suite - 2 Queens - 2 Bath)

1 bedroom, Egyptian cotton sheets, premium bedding, desk

Suite, Multiple Beds (Two Bedroom Suite - 2 Queens - 2 Bath)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible (Mobility Roll in Shower One Bedroom)

1 bedroom, Egyptian cotton sheets, premium bedding, desk

Suite, 1 Queen Bed with Sofa bed, Accessible (Mobility Roll in Shower One Bedroom)

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

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The price is AU$129
includes taxes & fees
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About the area

New Orleans

With a stay at Sonesta ES Suites New Orleans Convention Center, you'll be centrally located in New Orleans, just a 5-minute walk from Ernest N. Morial Convention Center and 6 minutes by foot from National World War II Museum. .This hotel is 0.7 mi (1.1 km) from Canal Street and 0.7 mi (1.2 km) from Caesars New Orleans Casino.

What's nearby

  • Ernest N. Morial Convention Center - 5 min walk - 0.5 km
  • National World War II Museum - 5 min walk - 0.5 km
  • Caesars New Orleans Casino - 10 min walk - 0.9 km
  • Canal Street - 11 min walk - 1.0 km
  • Port of New Orleans - 16 min walk - 1.4 km

Getting around

  • Saint Charles at Saint Joseph Stop - 5 min walk
  • New Orleans Union Passenger Terminal - 13 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 20 min drive

Restaurants

  • ‪Pêche Seafood Grill - ‬4 min walk
  • ‪Cochon Restaurant - ‬3 min walk
  • ‪Rosie’s On The Roof - ‬4 min walk
  • ‪Flamingo A-Go-Go - ‬2 min walk
  • ‪Cochon Butcher - ‬3 min walk

About this property

Sonesta ES Suites New Orleans Convention Center

Hotel with free breakfast, 6-minute walk to National World War II Museum
Sonesta ES Suites New Orleans Convention Center offers 231 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with premium digital channels and Netflix. Accommodations at this 3.5-star hotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations and complimentary toiletries.

This New Orleans hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 231 guestrooms, featuring kitchens with refrigerators and stovetops. Flat-screen televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and separate sitting areas, and housekeeping is provided weekly.
Be sure to enjoy recreational amenities including an outdoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, a television in a common area, and a picnic area.
Grab a bite from the grocery/convenience store serving guests of Sonesta ES Suites New Orleans Convention Center. A complimentary buffet breakfast is served daily from 6:00 AM to 9:30 AM.
Featured amenities include a 24-hour business center, a 24-hour front desk, and laundry facilities. Planning an event in New Orleans? This hotel has 700 square feet (65 square meters) of space consisting of conference space and a meeting room.
A complimentary buffet breakfast is served each morning between 6:00 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 47 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (weekly)

Business services

  • 24-hour business centre
  • 700 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Ceiling hoist
  • Handrails in stairways (77 centimetre high)
  • Lever door handles
  • Lift (105 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (85 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator
  • Separate dining area

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per week
Service animals are welcome, and are exempt from fees
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250 per accommodation, per stay
  • A damage deposit of USD 250 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: USD 47 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per week
  • Service animals are exempt from fees
  • Laundry fee: USD 3 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Residence Inn Aparthotel New Orleans Downtown
Residence Inn New Orleans Downtown
New Orleans Residence Inn
Residence Inn New Orleans Hotel New Orleans
Residence Inn New Orleans Downtown Aparthotel
Residence Inn Marriott New Orleans Downtown Aparthotel
Residence Inn Marriott New Orleans Downtown
Resince Inn riott New Orleans
Residence Inn by Marriott New Orleans Downtown
Sonesta ES Suites New Orleans Convention Center Hotel
Sonesta ES Suites New Orleans Convention Center New Orleans

Sonesta ES Suites New Orleans Convention Center Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1598 out of 2789 reviews
Rating 8 - Good. 661 out of 2789 reviews
Rating 6 - Okay. 293 out of 2789 reviews
Rating 4 - Poor. 107 out of 2789 reviews
Rating 2 - Terrible. 130 out of 2789 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Earnest

Liked: Cleanliness, amenities
Local restaurants
Stayed 1 night in Aug 2025

10/10 Excellent

Jacqueline mayers or Earnest

Stayed 2 nights in Jul 2025

10/10 Excellent

Angel

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort

100 star

100% good
Stayed 1 night in Aug 2025

6/10 Okay

Walter

Travelled with family
Disliked: Amenities, property conditions & facilities
Front desk folks are very welcoming at checkin. Breakfast was excellent - it made up for the place. Carpets needed more TLC. Need new washing machine and dryer. They were rusty! Free snacks in lobby is a plus. Refrigirator doors had smugges when we arrived. Had to wipe toilet seats. I was hoping to use gym, but it looked unmaintained, not cleaned, carpet looked dirty, trash on floor. Old equipment.
Stayed 6 nights in Aug 2025

4/10 Poor

Akera

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms need to be updated , they had a smell like dirty carpet or wet carpet . The rooms where that clean you can tell steps are being skipped ! I asked for clean wash cloths and towels and took a long time to get them! The pool area was dirty and there was kids running around banging on doors and running at night. The beds where hard as well last time I was there the hotel was better idk what’s going on now and the only workers that where nice was in the breakfast area
Stayed 3 nights in Jul 2025

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is very pet friendly and still keeps the rooms in great condition.
Stayed 5 nights in Aug 2025

10/10 Excellent

Christine

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
I loved the free hot breakfast, that was very helpful and there were plenty of options. The options for eating around the hotel were limited, though, and everything was a walk to get to. If you enjoy bars and that kind of food, there were many in close proximity. The staff was amazing, helpful and very friendly. Even the valet parking staff was helpful, attentive, and friendly. Check-in was Ken, and he was great. The room was clean and spacious, and the bed was firm (maybe a little too firm but not terribly) and I liked that there was a TV in both the sitting area and the bedroom. Parking was very expensive, that was the one thing I wish could have been more affordable. 3 nights of parking could have paid for another night's stay.
Stayed 3 nights in Aug 2025

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

8/10 Good

Regeant

Stayed 3 nights in May 2025

10/10 Excellent

Monica

Liked: Amenities
Get place to stay
Stayed 1 night in Jul 2025

8/10 Good

Marlon

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a nice place to stay. Great breakfast. Lots of amenities.
Stayed 4 nights in Aug 2025

6/10 Okay

Lateffa, Denver

Liked: Staff & service
Stayed 3 nights in Aug 2025

10/10 Excellent

Mike

Stayed 2 nights in Aug 2025

10/10 Excellent

Edna

Travelled with family, Travelled with family and small children
Liked: Amenities, property conditions & facilities
Staff always very accommodating and nice. Made a point to make us feel comfy with extra blankets. The rooms are a nice little motel set up w/stove, refrigerator, sink, utensils, dishes, hand washing supplies, and dish washer. Pool was clean and appreciated they had a pool towel station with floaties and toys for children to enjoy. Had a little basketball court. A convinient store where you can buy supplies. From tv dinners to medication to umbrellas. Overall we were very happy with our stay.
Stayed 1 night in Aug 2025

6/10 Okay

Elizabeth

Travelled with family
Liked: Amenities
Disliked: Staff & service
The property was average. Nothing really stood out except the manager seemed friendly. I couldn't say that about any other staff member.
Stayed 3 nights in Jul 2025

8/10 Good

Carolyn

Liked: Property conditions & facilities
Big rooms that are affordable. Quiet area
Stayed 2 nights in Aug 2025

6/10 Okay

Rosie

Business traveller
Close to the Convention Center
Stayed 3 nights in Aug 2025

10/10 Excellent

Jessica

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Manager detreall king,( sorry if I didn't spell name right) was WONDERFUL! Needs a raise and buffet staff at breakfast! Exceptional!+
Stayed 2 nights in Aug 2025

2/10 Terrible

Denise

Travelled with family
Disliked: Cleanliness, staff & service
There was nothing but problems from the minute we got there had to wait for the room till almost 5pm we had reservations to have it before 4pm, the men out side trying to get extra money to park a car...the rooms were not vacuumed, no hair conditioner my experience was bad,not sure if i ever want to come back, the breakfast was good, the waiters an waitresses were friendly...
Stayed 1 night in Aug 2025

10/10 Excellent

Letia, Deridder

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful sitting area in the middle of the place. Quiet and peaceful
Stayed 2 nights in Aug 2025

10/10 Excellent

Dalton

Stayed 1 night in Aug 2025

8/10 Good

Johnna

Stayed 1 night in Aug 2025

6/10 Okay

Michelle

Travelled with family
Disliked: Staff & service

Rooms NOT like what was pictured.

Our 2 bedroom suite looked NOTHING like the online pictures. We had a main floor room, looked out to a rocky area where people would smoke cigarettes and roll their joints so that was fun with kids for us. The carpet was filthy. We had to ask numerous times for towels to be restocked at the pool. Luckily we just quickly slept and showered there and was doing other things but overall we were not impressed and felt that the pictures did not describe the current property. Breakfast was decent with a lot of choices.
Stayed 4 nights in Aug 2025

10/10 Excellent

Alexa

Stayed 1 night in Aug 2025

8/10 Good

Nino

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Overall 4 stars
Stayed 4 nights in Aug 2025