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Sonesta ES Suites New Orleans Convention Center

3.5 star property

Photo gallery for Sonesta ES Suites New Orleans Convention Center

Exterior
Terrace/patio
Terrace/patio
Lobby
Egyptian cotton sheets, premium bedding, desk, laptop workspace

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
345 St Joseph St., New Orleans, LA, 70130
  • Place, National World War II Museum
    ‪5 min walk‬
  • Place, Ernest N. Morial Convention Center
    ‪5 min walk‬
  • Place, Caesars New Orleans Casino
    ‪10 min walk‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪20 min drive‬

Room options

View all photos for Superior Suite, 1 Queen Bed with Sofa bed (One Bedroom)

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Superior Suite, 1 Queen Bed with Sofa bed (One Bedroom)

8.4 out of 10
Very good
(13 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, Multiple Beds (One Bedroom)

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Suite, Multiple Beds (One Bedroom)

8.4 out of 10
Very good
(7 reviews)
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 Queen Bed with Sofa bed (Studio)

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Deluxe Room, 1 Queen Bed with Sofa bed (Studio)

8.8 out of 10
Excellent
(84 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible (Mobility Tub One Bedroom)

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Suite, 1 Queen Bed with Sofa bed, Accessible (Mobility Tub One Bedroom)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room, 1 Queen Bed with Sofa bed, Accessible (Mobility Tub)

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Room, 1 Queen Bed with Sofa bed, Accessible (Mobility Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Superior Suite, Multiple Beds (Two Bedroom Suite - Two Queens)

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Superior Suite, Multiple Beds (Two Bedroom Suite - Two Queens)

8.8 out of 10
Excellent
(9 reviews)
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, Multiple Beds (Two Bedroom Suite - 2 Queens - 2 Bath)

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Suite, Multiple Beds (Two Bedroom Suite - 2 Queens - 2 Bath)

7.6 out of 10
Good
(7 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible (Mobility Roll in Shower One Bedroom)

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Suite, 1 Queen Bed with Sofa bed, Accessible (Mobility Roll in Shower One Bedroom)

7.4 out of 10
Good
(3 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Deluxe Room, 1 Double Bed

  • Sleeps 1
  • 1 Double Bed
  • Free Wi-Fi

Similar properties

Bar (on property)
Hyatt Place New Orleans Convention Center
Arts/Warehouse District
  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
4.2 out of 5, Very good, 1,078 reviews
The price is AU$125
includes taxes & fees
19 June - 20 June
Hyatt Place New Orleans Convention Center

About the area

New Orleans

With a stay at Sonesta ES Suites New Orleans Convention Center, you'll be centrally located in New Orleans, just a 5-minute walk from Ernest N. Morial Convention Center and 6 minutes by foot from National World War II Museum. .This hotel is 0.7 mi (1.1 km) from Canal Street and 0.7 mi (1.2 km) from Caesars New Orleans Casino.

What's nearby

  • National World War II Museum - 5 min walk - 0.5 km
  • Ernest N. Morial Convention Center - 5 min walk - 0.5 km
  • Magazine Street - 7 min walk - 0.6 km
  • Caesars New Orleans Casino - 10 min walk - 0.9 km
  • Canal Street - 11 min walk - 1.0 km

Getting around

  • Saint Charles at Saint Joseph Stop - 5 min walk
  • New Orleans Union Passenger Terminal - 13 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 20 min drive

Restaurants

  • ‪Flamingo A-Go-Go - ‬2 min walk
  • ‪Embassy Suites Social Hour / Manager’s Reception - ‬6 min walk
  • ‪Pêche Seafood Grill - ‬4 min walk
  • ‪Cochon Restaurant - ‬3 min walk
  • ‪Cochon Butcher - ‬3 min walk

About this property

Sonesta ES Suites New Orleans Convention Center

Sonesta ES Suites New Orleans Convention Center offers 231 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with premium digital channels and Netflix. Accommodations at this 3.5-star hotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations and complimentary toiletries.

This New Orleans hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 231 guestrooms, featuring kitchens with refrigerators and stovetops. Flat-screen televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and separate sitting areas, and housekeeping is provided weekly.
Be sure to enjoy recreational amenities including an outdoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, a television in a common area, and a picnic area.
Grab a bite from the grocery/convenience store serving guests of Sonesta ES Suites New Orleans Convention Center. A complimentary buffet breakfast is served daily from 6:00 AM to 9:30 AM.
Featured amenities include a 24-hour business center, a 24-hour front desk, and laundry facilities. Planning an event in New Orleans? This hotel has 700 square feet (65 square meters) of space consisting of conference space and a meeting room.
A complimentary buffet breakfast is served each morning between 6:00 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 47 per night; includes in/out privileges)
  • Limited on-site valet parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (weekly)

Business services

  • 24-hour business centre
  • 700 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Front entrance ramp
  • Handrails in stairways (77 centimetre high)
  • Lever door handles
  • Lift (105 centimetre wide door)
  • Pool hoist on site
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (85 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator
  • Separate dining area

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime

Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per week

Service animals are welcome, and are exempt from fees

2 total pets

Pets cannot be left unattended

Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Food and water bowls are available

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: USD 47 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per week
  • Service animals are exempt from fees
  • Laundry fee: USD 3 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Residence Inn Aparthotel New Orleans Downtown

Residence Inn New Orleans Downtown

New Orleans Residence Inn

Residence Inn New Orleans Hotel New Orleans

Residence Inn New Orleans Downtown Aparthotel

Residence Inn Marriott New Orleans Downtown Aparthotel

Residence Inn Marriott New Orleans Downtown

Resince Inn riott New Orleans

Residence Inn by Marriott New Orleans Downtown

Sonesta ES Suites New Orleans Convention Center Hotel

Sonesta ES Suites New Orleans Convention Center New Orleans

Sonesta ES Suites New Orleans Convention Center Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1703 out of 3003 reviews
Rating 8 - Good. 708 out of 3003 reviews
Rating 6 - Okay. 332 out of 3003 reviews
Rating 4 - Poor. 117 out of 3003 reviews
Rating 2 - Terrible. 143 out of 3003 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

6/10 Okay

Sharon

The staff was courteous and helpful. The sofa bed had a very thin mattress and was impossible to sleep on. Our son had to sleep on the sofa without pulling out the bed. The room lacked adequate lighting and was not pristine.
Stayed 3 nights in Feb 2026

6/10 Okay

Lindsay

Liked: Cleanliness, property conditions & facilities
Pros: staff is friendly, rooms are clean, convenient to a lot of good places Cons: beds are hard and uncomfortable, valet parking is really the only option and it’s very expensive, housekeeping needs 24 hours advance notice which is inconvenient
Stayed 3 nights in Feb 2026

2/10 Terrible

Evan

didn't stay.
Stayed 1 night in Feb 2026

10/10 Excellent

Julie

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I will leave 5 stars with an asterisk. We checked in and they gave us room 252 which landed JUST above the lobby/automatic door leading to the other building. You will hear that door open and close 24 hours a day. Also, that particular side is quite loud with everyone checking in, hanging out by the courtyard, etc. Do yourself a favor and ask for a room that is on a higher floor and far away from that part of the building. Once we moved, the stay was much more pleasant. The bed was even softer in the new room. The toilet ran unless you jiggled the handle but otherwise, it was a great stay! Oh, also... the staff was SUPER friendly. Every single one. Thank you!!
Stayed 4 nights in Feb 2026

10/10 Excellent

Joe, Garden Grove

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staffs were very nice and friendly. The room is spacious, clean and having a kitchenette with refrigerator was a big plus. Far enough from French Quarter noises, yet close enough to walk to it. Enjoyed our stay very much.
Stayed 3 nights in Feb 2026

2/10 Terrible

Nancy

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The mattresses were worn out and uncomfortable. The carpet was smelly and very dirty. There were cockroaches in the shower and housekeeping stole a pair or Lululemon pants. We had to check out and get another hotel
Stayed 3 nights in Feb 2026

10/10 Excellent

Mashell

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff, location, room -all great.
Stayed 3 nights in Feb 2026

10/10 Excellent

Quintin

Stayed 5 nights in Feb 2026

4/10 Poor

Nakekia

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
When we arrived around 6 p.m., our room was not ready, and we were told we would have to wait approximately 1.5 to 2 hours. There were no apologies or accommodations offered, just a card with instructions to call the manager in the morning with our concerns. I explained that we had nowhere to go because the streets were blocked off due to the parades, but that did not change the response. We were also told that the staff responsible for washing the towels and linens had walked out. Although we were able to get into our room after about an hour, we missed the beginning of the parade we had come to see. The room itself was spacious, but it had a musty odor. It did not feel properly cleaned, possibly due to the rush. The carpets were in terrible condition and clearly need to be shampooed. I have stayed at this hotel many times, but this was by far the worst experience I have had, and the condition of the room was the poorest I’ve encountered. The staff seemed nonchalant and unsympathetic throughout the situation. Improvements are definitely needed in both cleanliness and staffing.
Some type of bug in the dresser drawer
Stayed 3 nights in Feb 2026

10/10 Excellent

Carol

Liked: Cleanliness, amenities, property conditions & facilities
yes
Stayed 2 nights in Feb 2026

6/10 Okay

David

Liked: Cleanliness, staff & service
Disliked: Amenities
Staff were very friendly. We were given a room like a mini flat. The bathroom door out of plum and would not close. The shower gel was watered down and barely foamed. barely
Stayed 1 night in Feb 2026

10/10 Excellent

marty

Liked: Cleanliness, staff & service, amenities
Very nice and clean rooms. Very spacious with full kitchen!
Stayed 1 night in Jan 2026

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities
Lovely hotel. Easy and quick check in. Decent breakfast with choice. Great rooms. Spacious and well maintained. Just a 10 minute walk to Beale street. Would stay again
Stayed 4 nights in Feb 2026

6/10 Okay

Brenda

Stayed 2 nights in Jan 2026

4/10 Poor

Brenda

Liked: Amenities
I would have rated higher but the bed was hard, so I slept on the couch. A pipe in the ceiling sprung a leak so we had to move rooms. The manager said he was going to give us a basket and a voucher for a free night but it never happened. He shouldn’t have offered us this and then not delivered. Location was good and ability to cook some of our meals were good. Some of the staff at front weren’t very helpful but a couple of them were very good.
Stayed 5 nights in Feb 2026

10/10 Excellent

Kyla, Carl Junction

Stayed 4 nights in Feb 2026

8/10 Good

Michelle

Stayed 6 nights in Feb 2026

6/10 Okay

Cynthia, Plymouth

Travelled with group
There were two roaches in the kitchen area. Visible dust. Breakfast was hit or miss.
Stayed 3 nights in Jan 2026

10/10 Excellent

Rebecca

Stayed 2 nights in Feb 2026

6/10 Okay

Sherell

Travelled with family
Liked: Cleanliness, staff & service
Customer service was good as well as the breakfast. Opportunities for improvement would be the water system as the pressure was very low and not hot at all. Even though they over booked and didn't have the room available at check in they did deliver within the timeframe that was provided at check in. Overall, it was an okay stay.
Stayed 3 nights in Feb 2026

8/10 Good

Niketa

Stayed 3 nights in Feb 2026

10/10 Excellent

Cameron

Stayed 1 night in Feb 2026

10/10 Excellent

Asia

Stayed 1 night in Feb 2026

10/10 Excellent

Jeanine

Stayed 1 night in Feb 2026

10/10 Excellent

huey

Stayed 2 nights in Feb 2026