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Sonesta ES Suites New Orleans Convention Center

3.5 star property

Photo gallery for Sonesta ES Suites New Orleans Convention Center

Exterior
Egyptian cotton sheets, premium bedding, desk, laptop workspace
Terrace/patio
Terrace/patio
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
345 St Joseph St., New Orleans, LA, 70130
  • Place, Ernest N. Morial Convention Center
    ‪5 min walk‬
  • Place, National World War II Museum
    ‪5 min walk‬
  • Place, Julia Street Cruise Terminal
    ‪10 min walk‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪20 min drive‬

Room options

View all photos for Superior Suite, 1 Queen Bed with Sofa bed (One Bedroom)

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Superior Suite, 1 Queen Bed with Sofa bed (One Bedroom)

8.0 out of 10
Very good
(8 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds (One Bedroom)

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Suite, Multiple Beds (One Bedroom)

8.4 out of 10
Very good
(7 reviews)
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 Queen Bed with Sofa bed (Studio)

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Deluxe Room, 1 Queen Bed with Sofa bed (Studio)

9.0 out of 10
Wonderful
(63 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible (Mobility Tub One Bedroom)

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Suite, 1 Queen Bed with Sofa bed, Accessible (Mobility Tub One Bedroom)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed with Sofa bed, Accessible (Mobility Tub)

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Room, 1 Queen Bed with Sofa bed, Accessible (Mobility Tub)

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Suite, Multiple Beds (Two Bedroom Suite - Two Queens)

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Superior Suite, Multiple Beds (Two Bedroom Suite - Two Queens)

8.6 out of 10
Excellent
(7 reviews)
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds (Two Bedroom Suite - 2 Queens - 2 Bath)

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Suite, Multiple Beds (Two Bedroom Suite - 2 Queens - 2 Bath)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible (Mobility Roll in Shower One Bedroom)

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Suite, 1 Queen Bed with Sofa bed, Accessible (Mobility Roll in Shower One Bedroom)

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

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Interior detail
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includes taxes & fees
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About the area

New Orleans

With a stay at Sonesta ES Suites New Orleans Convention Center, you'll be centrally located in New Orleans, just a 5-minute walk from Ernest N. Morial Convention Center and 6 minutes by foot from National World War II Museum. .This hotel is 0.7 mi (1.1 km) from Canal Street and 0.7 mi (1.2 km) from Caesars New Orleans Casino.

What's nearby

  • Ernest N. Morial Convention Center - 5 min walk - 0.5 km
  • National World War II Museum - 5 min walk - 0.5 km
  • Julia Street Cruise Terminal - 10 min walk - 0.9 km
  • Caesars New Orleans Casino - 10 min walk - 0.9 km
  • Canal Street - 11 min walk - 1.0 km

Getting around

  • Saint Charles at Saint Joseph Stop - 5 min walk
  • New Orleans Union Passenger Terminal - 13 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 20 min drive

Restaurants

  • ‪Hilton Complimentary Happy Hour - ‬6 min walk
  • ‪Flamingo A-Go-Go - ‬2 min walk
  • ‪Pêche Seafood Grill - ‬4 min walk
  • ‪Cochon Restaurant - ‬3 min walk
  • ‪Cochon Butcher - ‬3 min walk

About this property

Sonesta ES Suites New Orleans Convention Center

Sonesta ES Suites New Orleans Convention Center offers 231 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with premium digital channels and Netflix. Accommodations at this 3.5-star hotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations and complimentary toiletries.

This New Orleans hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 231 guestrooms, featuring kitchens with refrigerators and stovetops. Flat-screen televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and separate sitting areas, and housekeeping is provided weekly.
Be sure to enjoy recreational amenities including an outdoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, a television in a common area, and a picnic area.
Grab a bite from the grocery/convenience store serving guests of Sonesta ES Suites New Orleans Convention Center. A complimentary buffet breakfast is served daily from 6:00 AM to 9:30 AM.
Featured amenities include a 24-hour business center, a 24-hour front desk, and laundry facilities. Planning an event in New Orleans? This hotel has 700 square feet (65 square meters) of space consisting of conference space and a meeting room.
A complimentary buffet breakfast is served each morning between 6:00 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 47 per night; includes in/out privileges)
  • Limited on-site valet parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (weekly)

Business services

  • 24-hour business centre
  • 700 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Ceiling hoist
  • Handrails in stairways (77 centimetre high)
  • Lever door handles
  • Lift (105 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (85 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator
  • Separate dining area

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per week
Service animals are welcome, and are exempt from fees
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: USD 47 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per week
  • Service animals are exempt from fees
  • Laundry fee: USD 3 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Residence Inn Aparthotel New Orleans Downtown
Residence Inn New Orleans Downtown
New Orleans Residence Inn
Residence Inn New Orleans Hotel New Orleans
Residence Inn New Orleans Downtown Aparthotel
Residence Inn Marriott New Orleans Downtown Aparthotel
Residence Inn Marriott New Orleans Downtown
Resince Inn riott New Orleans
Residence Inn by Marriott New Orleans Downtown
Sonesta ES Suites New Orleans Convention Center Hotel
Sonesta ES Suites New Orleans Convention Center New Orleans

Sonesta ES Suites New Orleans Convention Center Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1702 out of 2990 reviews
Rating 8 - Good. 707 out of 2990 reviews
Rating 6 - Okay. 318 out of 2990 reviews
Rating 4 - Poor. 121 out of 2990 reviews
Rating 2 - Terrible. 142 out of 2990 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Shandrum, Atlanta

Travelled with group
Disliked: Property conditions & facilities
The room was a 2 bed 1 sofa bed suite and the room that was advertised and booked online didn't appear to be the same room that we received, the bathtub had rust, the cabinets are old and crooked, one side of the room had no lighting, no mirrors besides the small bathroom mirror, the valet workers left to get lunch all at the same time leaving guests waiting on them to come back to get their vehicles.
Stayed 3 nights in Nov 2025

8/10 Good

Kristine

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Nov 2025

10/10 Excellent

Ningsheng

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Location and staff
Stayed 3 nights in Nov 2025

2/10 Terrible

Lourdes

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel was duty and I found mouse droppings all around. I went to the front desk and they send housekeeping manager and maintenance to check and they took pics. Awful experience:(
Stayed 5 nights in Nov 2025

4/10 Poor

Amie

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The property was not very clean.
Stayed 4 nights in Nov 2025

10/10 Excellent

Teresa

Business traveller
Liked: Cleanliness, staff & service, amenities
Spacious room, well-equipped suite. Nice breakfast and pool. Friendly and helpful staff.
Stayed 3 nights in Nov 2025

10/10 Excellent

Hui-Hsin

Business traveller
Liked: Cleanliness, staff & service, amenities
I enjoyed my stay at Sonesta. On my first night, the shower head in my room was broken, which made it difficult to shower. The next day, I asked the front desk if I could switch rooms, and Charen (apologies if I’m spelling the name incorrectly) quickly arranged a new one for me. I had two wonderful nights in that room. The breakfast was delicious and offered a good variety of options. The staff members were consistently courteous and kind. If there is one aspect that truly makes this place stand out, it is the people who keep it running. I also appreciated the citrus water and popcorn in the lobby at night—it created a welcoming, home-like feeling. My colleagues who stayed at Marriott and Hyatt felt their experiences were mediocre, so I’m glad I chose Sonesta. Thank you!
Stayed 3 nights in Nov 2025

10/10 Excellent

Michele

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Large room with sitting area and kitchen. Hot breakfast available in the morning.
Stayed 5 nights in Nov 2025

10/10 Excellent

Meagan

Stayed 3 nights in Nov 2025

6/10 Okay

MELINA C

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The breakfast was by far the worst I’ve ever seen anywhere. I took one bite of the eggs and they were inedible. The meat was grey both days (tried two kinds). Even the muffin I took was inedible. The hotel decor looks like it’s from the 70s. The pool was too cold. The kitchen was terrific and the room was spotless.
Stayed 4 nights in Nov 2025

10/10 Excellent

Aja

Stayed 3 nights in Nov 2025

4/10 Poor

Konstantinos

Disliked: Cleanliness, property conditions & facilities
I
Stayed 3 nights in Nov 2025

8/10 Good

Tanya

Travelled with family
Liked: Cleanliness, staff & service, amenities
The room
Stayed 2 nights in Nov 2025

6/10 Okay

Simona

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2025

10/10 Excellent

Ayla

Stayed 4 nights in Nov 2025

10/10 Excellent

Kimberly

Liked: Staff & service
It was fresh and they served the hot items. It was a big clean room and it was also nice to have tables in the courtyard outside. The staff was friendly.
Stayed 2 nights in Nov 2025

6/10 Okay

Tyler

Travelled with family, Travelled with partner
Liked: Property conditions & facilities
Pillows kinda hard. Room was clean. Tub could’ve used a little bleach and caulking for some stains and repairs but wasn’t the worst i’ve seen
Stayed 3 nights in Nov 2025

10/10 Excellent

michelle

Stayed 4 nights in Nov 2025

10/10 Excellent

Sandon

Travelled with family
Liked: Cleanliness, staff & service, amenities
Excellent stay. Great breakfast. Very satisfied…
Stayed 4 nights in Nov 2025

8/10 Good

Theodore

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff were very friendly.
Stayed 4 nights in Nov 2025

10/10 Excellent

Graham

Stayed 4 nights in Nov 2025

10/10 Excellent

Gerard

Business traveller, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
All the plants and scenery. I had to double bedroom suite. It was very spacious. This was a great stay I would recommend for anyone
Stayed 3 nights in Nov 2025

10/10 Excellent

Sal

Liked: Cleanliness, staff & service, amenities
Great breakfast, clean room, nice staff!
Stayed 4 nights in Nov 2025

10/10 Excellent

Johnathon

Travelled with family
Liked: Cleanliness, staff & service, amenities
Everything was great
Stayed 2 nights in Nov 2025

10/10 Excellent

Tracy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was all very friendly and the room was clean. Very cute little set up and so close to the WWII Museum. We had a wonderful stay. Parking is extreme everywhere around there.
Stayed 2 nights in Oct 2025