See all properties
Save

Sonesta ES Suites New Orleans Convention Center

3.5 star property

Photo gallery for Sonesta ES Suites New Orleans Convention Center

Exterior
Terrace/patio
Egyptian cotton sheets, premium bedding, desk, laptop workspace
Lobby
Terrace/patio

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
345 St Joseph St., New Orleans, LA, 70130
  • Place, Ernest N. Morial Convention Center
    ‪5 min walk‬
  • Place, National World War II Museum
    ‪5 min walk‬
  • Place, Julia Street Cruise Terminal
    ‪10 min walk‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪20 min drive‬

Room options

View all photos for Superior Suite, 1 Queen Bed with Sofa bed (One Bedroom)

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Superior Suite, 1 Queen Bed with Sofa bed (One Bedroom)

8.4 out of 10
Very good
(9 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds (One Bedroom)

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Suite, Multiple Beds (One Bedroom)

8.4 out of 10
Very good
(7 reviews)
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 Queen Bed with Sofa bed (Studio)

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Deluxe Room, 1 Queen Bed with Sofa bed (Studio)

8.8 out of 10
Excellent
(77 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible (Mobility Tub One Bedroom)

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Suite, 1 Queen Bed with Sofa bed, Accessible (Mobility Tub One Bedroom)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed with Sofa bed, Accessible (Mobility Tub)

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Room, 1 Queen Bed with Sofa bed, Accessible (Mobility Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Suite, Multiple Beds (Two Bedroom Suite - Two Queens)

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Superior Suite, Multiple Beds (Two Bedroom Suite - Two Queens)

8.6 out of 10
Excellent
(7 reviews)
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds (Two Bedroom Suite - 2 Queens - 2 Bath)

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Suite, Multiple Beds (Two Bedroom Suite - 2 Queens - 2 Bath)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible (Mobility Roll in Shower One Bedroom)

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Suite, 1 Queen Bed with Sofa bed, Accessible (Mobility Roll in Shower One Bedroom)

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Deluxe Room, 1 Double Bed

  • Sleeps 1
  • 1 Double Bed

Similar properties

1 bedroom, premium bedding, desk, laptop workspace
Sonesta ES Suites New Orleans Downtown
New Orleans Central Business District
  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
4.1 out of 5, Very good, 2,099 reviews
The price is AU$130
includes taxes & fees
5 May - 6 May
Sonesta ES Suites New Orleans Downtown

About the area

New Orleans

With a stay at Sonesta ES Suites New Orleans Convention Center, you'll be centrally located in New Orleans, just a 5-minute walk from Ernest N. Morial Convention Center and 6 minutes by foot from National World War II Museum. .This hotel is 0.7 mi (1.1 km) from Canal Street and 0.7 mi (1.2 km) from Caesars New Orleans Casino.

What's nearby

  • Ernest N. Morial Convention Center - 5 min walk - 0.5 km
  • National World War II Museum - 5 min walk - 0.5 km
  • Julia Street Cruise Terminal - 10 min walk - 0.9 km
  • Caesars New Orleans Casino - 10 min walk - 0.9 km
  • Canal Street - 11 min walk - 1.0 km

Getting around

  • Saint Charles at Saint Joseph Stop - 5 min walk
  • New Orleans Union Passenger Terminal - 13 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 20 min drive

Restaurants

  • ‪Flamingo A-Go-Go - ‬2 min walk
  • ‪Hilton Complimentary Happy Hour - ‬6 min walk
  • ‪Cochon Restaurant - ‬3 min walk
  • ‪Pêche Seafood Grill - ‬4 min walk
  • ‪Cochon Butcher - ‬3 min walk

About this property

Sonesta ES Suites New Orleans Convention Center

Sonesta ES Suites New Orleans Convention Center offers 231 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Accommodations offer separate sitting areas and include sofa beds. Beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with premium digital channels and Netflix. Accommodations at this 3.5-star hotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations and complimentary toiletries.

This New Orleans hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 231 guestrooms, featuring kitchens with refrigerators and stovetops. Your bed comes with Egyptian cotton sheets, and all rooms are furnished with sofa beds. Flat-screen televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and separate sitting areas, and housekeeping is provided weekly.
Be sure to enjoy recreational amenities including an outdoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, a television in a common area, and a picnic area.
Grab a bite from the grocery/convenience store serving guests of Sonesta ES Suites New Orleans Convention Center. A complimentary buffet breakfast is served daily from 6:00 AM to 9:30 AM.
Featured amenities include a 24-hour business center, a 24-hour front desk, and laundry facilities. Planning an event in New Orleans? This hotel has 700 square feet (65 square meters) of space consisting of conference space and a meeting room.
A complimentary buffet breakfast is served each morning between 6:00 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 47 per night; includes in/out privileges)
  • Limited on-site valet parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area
  • Travel cot

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (weekly)

Business services

  • 24-hour business centre
  • 700 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Front entrance ramp
  • Handrails in stairways (77 centimetre high)
  • Lever door handles
  • Lift (105 centimetre wide door)
  • Pool hoist on site
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (85 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator
  • Separate dining area

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per week
Service animals are welcome, and are exempt from fees
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: USD 47 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per week
  • Service animals are exempt from fees
  • Laundry fee: USD 3 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Residence Inn Aparthotel New Orleans Downtown
Residence Inn New Orleans Downtown
New Orleans Residence Inn
Residence Inn New Orleans Hotel New Orleans
Residence Inn New Orleans Downtown Aparthotel
Residence Inn Marriott New Orleans Downtown Aparthotel
Residence Inn Marriott New Orleans Downtown
Resince Inn riott New Orleans
Residence Inn by Marriott New Orleans Downtown
Sonesta ES Suites New Orleans Convention Center Hotel
Sonesta ES Suites New Orleans Convention Center New Orleans

Sonesta ES Suites New Orleans Convention Center Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1704 out of 2997 reviews
Rating 8 - Good. 699 out of 2997 reviews
Rating 6 - Okay. 328 out of 2997 reviews
Rating 4 - Poor. 119 out of 2997 reviews
Rating 2 - Terrible. 147 out of 2997 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Christina

Definitely not what I was expecting when I walk into the lobby to check-in, but I can say it was overall a good experience. I was very suspicious of the location originally seeing how it is located in the outskirts of the quarters, but I kid you not the French quarters is 15-20 minutes away by foot. I was able to walk everywhere. As for the free breakfast offered, I can't say too much since I didn't eat breakfast there. I did go inside one morning during breakfast and it seems already, nothing special, but should someone chooses to have breakfast there
Stayed 3 nights in Jan 2026

8/10 Good

Daniel

Stayed 2 nights in Dec 2025

8/10 Good

Hilton, Norfolk

Travelled with family
Liked: Amenities
The apt (2 room/2bath) was huge, multiple rooms and bathrooms and kitchen. The location was awesome and allowed walking distance to so many things like casinos or French Quarter. Parking lots and street parking all around if you have local family or friends coming. Free breakfast is always a plus when traveling and theirs was good. The staff are very friendly, every single one we encountered were nice. The negatives is the carpet. The carpet is beyond repair at least in our stay, there was not another 2 bedroom available. My suggestion is to redo the floors that would improve so much. Next the mattress of the pull out couch was full of urine we had to call and they replaced it and cleaned the surrounding area fast. That should have been done long ago though. We still did not use it but appreciate the effort it made a huge difference. The staff were so friendly and helpful. Valet was perfect and a great service. Our trip as a family was great, and this location has so much potential to be even greater. I think for the price we paid we had a good deal, and a great time.
Stayed 2 nights in Jan 2026

10/10 Excellent

Karl

Stayed 4 nights in Dec 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes the expectations were met . I will be back.
Stayed 1 night in Jan 2026

10/10 Excellent

Alisa

Stayed 2 nights in Dec 2025

6/10 Okay

Holli, Jacksonville

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
There was a $53 a night valet charge and they charged your card $250 as a reserve charge so the price is misleading. The breakfast was phenomenal. Bring your own pillows—theirs were flat.
Stayed 4 nights in Dec 2025

10/10 Excellent

Leslie

Travelled with family
Liked: Cleanliness, staff & service
Staff were extremely helpful and worked hard to keep up while extremely busy.
Stayed 1 night in Jan 2026

10/10 Excellent

William

Liked: Cleanliness, amenities, property conditions & facilities
Great staff
Stayed 2 nights in Jan 2026

10/10 Excellent

David

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is incredible the staff was friendly and accommodating from the moment I checked in until the moment I checked out. I felt safe at night with security always visible and an attentive staff. The breakfast had a wide variety of hot and cold dishes readily available at the start of the day. I stayed in the 2 suite bedroom with a full kitchen that was clean and well maintained. I will be staying here for all future visits.
Stayed 6 nights in Dec 2025

10/10 Excellent

Bryan

Stayed 1 night in Jan 2026

10/10 Excellent

Melvin

Stayed 2 nights in Dec 2025

10/10 Excellent

Sait

Liked: Cleanliness, amenities, property conditions & facilities
Huge and very convenient room. It is not new hotel but it is clean.
Stayed 1 night in Dec 2025

6/10 Okay

Nimya

Stayed 6 nights in Dec 2025

6/10 Okay

Erica

Travelled with family
Disliked: Amenities, property conditions & facilities
Room: We booked a suite in order to use the sofa bed. That wasn't possible because the mattress was so flimsy that the springs stuck thru. We requested a roll away bed, but none available. Also, asked for two blankets to create a mattress, but they were never delivered.
Stayed 4 nights in Dec 2025

10/10 Excellent

Gurjashan

Liked: Cleanliness, amenities, property conditions & facilities
Great location and spacious rooms.
Stayed 3 nights in Dec 2025

8/10 Good

Yanet

Stayed 3 nights in Jan 2026

10/10 Excellent

JACQUELINE

Stayed 4 nights in Dec 2025

10/10 Excellent

Alvin

Liked: Cleanliness, property conditions & facilities
Room better than expected
Stayed 1 night in Dec 2025

4/10 Poor

Krista

Very dirty
Stayed 1 night in Jan 2026

8/10 Good

Bill

Travelled with family
Liked: Cleanliness, staff & service, amenities
Overall positive. Staff was par plus. The plumbing was a little slow. I requested my room be serviced after one day and it did not happen. I would gladdly
Stayed 3 nights in Dec 2025

10/10 Excellent

Melody

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Room was great and the staff were incredible.
Stayed 2 nights in Jan 2026

4/10 Poor

Ryan

Travelled with family, Travelled with family and small children
Disliked: Amenities, property conditions & facilities
Rooms were poorly insulated from outside noise, carpets were old and maybe a bit dirty, and the thermostat didn’t work well - rooms were consistently too hot or too cold. In addition, the food was gross. On the plus side, the room was large enough for a family.
Stayed 3 nights in Dec 2025

10/10 Excellent

Yulia

Stayed 1 night in Dec 2025

2/10 Terrible

Lisa

Travelled with family
Disliked: Amenities, property conditions & facilities
Here are my thoughts based on my 3 night experience in December 2025. This seems like it used to be a nice hotel but is now a little rundown. Con’s: - Not the cleanest space - My room had multiple issues upon arrival - toilet blocked, main light not working, shelf hanging off in the bathroom, only 1 towel, not enough bedding for pull out couch. - Breakfast - although free, it was pretty crappy. Day 1 they didn’t have any forks. Also most items were not being offered that day (no pancakes, muffins, yogurt, only 1 out of 3 juice available). Also this is a plastic spoon and paper plate kinda breakfast. My two teens were fed up with breakfast by day three (and they are not picky eaters at all). We ended up skipping it and buying breakfast outside. - Upon arrival, like most hotels you need to have a credit card on file. However, they charge you $250 immediately. And then said they will reimburse you 3-5 days after your stay. I’m still waiting. - You must notify the front desk if you want your room serviced. They will not do this unless you specifically ask. Pros: - Nice quiet area - About a 20 minute walk from the French quarter or a $9.00 uber ride. - Able to store your luggage in a locked place when you check out. - Free popcorn once a day in the lobby. Based on my experience, I would not stay at this place again.
Stayed 3 nights in Dec 2025