6/10 Okay
Eduardo
Travelled with family
5 Feb 2026
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Unfortunately, our experience was negatively impacted by the hotel receptionist who works during the morning hours. He informed us that if we chose to explore Cappadocia or book tours on our own, he would be fined, claiming he had already paid fines in the past because tourists went out independently. This immediately raised red flags for us, as we travel frequently and have never encountered such a policy anywhere.
Despite this, my family and I decided to explore on our own, and it became clear that what he told us was not true. There is no fine or charge for guests who go out independently. It felt like a dishonest attempt to pressure us into booking tours and transportation through him. Additionally, he tried to charge us significantly more—almost double—than what a local taxi charged us to take us to multiple locations. This behavior felt misleading and unprofessional.
On a positive note, the breakfast is average, but the lady and gentleman working in the breakfast area are very kind, helpful, and welcoming. Room service is also average; housekeeping mainly makes the bed and changes towels, with minimal additional service.
The hotel itself is in a good location, close to many restaurants and cafes, which is convenient. However, due to the misleading information and behavior from the morning receptionist, this stay did not fully meet expectations
Eduardo
Stayed 3 nights in Jan 2026
