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The SPA Retreat Boutique Hotel

4.5 star property

Photo gallery for The SPA Retreat Boutique Hotel

Exterior
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Yoga
Outdoor pool, pool umbrellas, pool loungers

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking available
  • Pool
  • Bar
  • All-inclusive
  • Breakfast available
  • Room service

Explore the area

Map
West End Road, Negril, Westmoreland
  • Negril Cliffs
    ‪18 min walk‬
  • Seven Mile Beach
    ‪2 min drive‬
  • Time Square Mall
    ‪5 min drive‬

Room options

View all photos for Retreat Suite

Retreat Suite

Retreat Suite

  • 55.7 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Garden Handcrafted Stone Cottage

Premium bedding, minibar, in-room safe, desk

Garden Handcrafted Stone Cottage

  • 54 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Rooftop Handcrafted Stone Cottage

Rooftop Handcrafted Stone Cottage

Rooftop Handcrafted Stone Cottage

  • 54 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Seaside Handcrafted Stone Cottage

Seaside Handcrafted Stone Cottage

Seaside Handcrafted Stone Cottage

  • 54 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

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About the area

Negril

With a stay at The SPA Retreat Boutique Hotel in Negril (West End), you'll be within a 5-minute drive of Negril Cliffs and Time Square Mall. .This beach hotel is 1 mi (1.6 km) from Seven Mile Beach and 2.5 mi (4 km) from Negril Lighthouse.

What's nearby

  • Negril Cliffs - 14 min walk - 1.2 km
  • Time Square Mall - 3 min drive - 3.0 km
  • Negril Lighthouse - 4 min drive - 4.1 km
  • Seven Mile Beach - 6 min drive - 1.7 km
  • Negril Hills Golf Club - 8 min drive - 5.9 km

Getting around

  • Sir Donald Sangster Intl. Airport (MBJ) - 114 min drive

Restaurants

  • ‪Rick's Café - ‬3 min drive
  • ‪Sweet Spice Restaurant - ‬3 min drive
  • ‪Fries Unlimited - ‬2 min drive
  • ‪Burger King - ‬19 min walk
  • ‪Push Cart - ‬19 min walk

About this property

The SPA Retreat Boutique Hotel

Elegant adults-only beach hotel with outdoor pool
The SPA Retreat Boutique Hotel offers 18 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Rooms open to furnished balconies or patios. Beds feature premium bedding. 32-inch LED televisions come with premium cable channels. Bathrooms include showers, bathrobes, and complimentary toiletries.

This Negril hotel provides complimentary wireless Internet access. Business-friendly amenities include desks; local, long-distance, and international calls are all complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. In-room massages, hypo-allergenic bedding, and hair dryers can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, The Spa. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.

The spa is open daily. Guests under 15 years old are not allowed in the spa.

Make yourself at home in one of the 18 air-conditioned rooms featuring minibars and LED televisions. Rooms have private furnished balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and bathrobes.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services. Getting to the surf and sand is a breeze with the beach shuttle (surcharge).
All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy international cuisine at Blue Mahoe Restaurant, a beachfront restaurant which features a bar/lounge and a garden view. You can also stay in and take advantage of the room service (during limited hours). Cooked-to-order breakfasts are available daily from 7 AM to 11 AM for a fee.

Featured amenities include dry cleaning/laundry services, multilingual staff, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7 AM and 11 AM.
Blue Mahoe Restaurant - This beachfront restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered.
Room service (during limited hours) is available.

All-inclusive details

All-inclusive room rates at The SPA Retreat Boutique Hotel are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

All meals and snacks included
Limited gourmet or à la carte dining

Water activities

Snorkeling

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Beach shuttle (surcharge)
  • Parking on site (surcharge; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available for a fee: USD 8 to 23 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Blue Mahoe Restaurant

Things to do

  • Full-service spa
  • Library
  • Outdoor pool
  • Snorkelling
  • Yoga classes

Conveniences

  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 floor
  • 3 buildings
  • Banquet hall
  • Built in 2011
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open Monday - Sunday (8 AM - 8 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Guests should notify this property in advance of their anticipated arrival time.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

This property welcomes adults only
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 8 to 23 per person
  • Airport shuttle fee: USD 80 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 15 years old are not allowed in the spa

Property is also known as

Boutique Hotel SPA
Boutique Retreat
Boutique SPA Hotel
Retreat Boutique
SPA Boutique Hotel
SPA Retreat Boutique
SPA Retreat Boutique Hotel
SPA Retreat Boutique Hotel Negril
SPA Retreat Boutique Negril
SPA Retreat Hotel
Heart Beat Seaside Retreat Negril
The Spa Retreat Hotel Negril
The Spa Retreat Hotel Negril
The SPA Retreat Boutique Hotel Hotel
The SPA Retreat Boutique Hotel Negril
The SPA Retreat Boutique Hotel Hotel Negril

The SPA Retreat Boutique Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 167 out of 210 reviews
Rating 8 - Good. 32 out of 210 reviews
Rating 6 - Okay. 7 out of 210 reviews
Rating 4 - Poor. 3 out of 210 reviews
Rating 2 - Terrible. 1 out of 210 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you’re seeking peace, serenity, and amazing sunsets while dining, “ The Spa Retreat” is the place for you! The grounds are lush with plenty of greenery and flowers. The cottages ( Sea View) are quaint, cozy, comfortable, and relaxing. Listening to the waves, while watching the “Seaview” from the patio is the icing on the cake. The food and drinks are not included, but are reasonable priced and absolutely delicious!! The staff are friendly and very accommodating. I WILL return, often! I LOVE this place!
Stayed 4 nights in Jul 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet would be a great place to go for a relaxing getaway. Staff was very friendly and accommodating. Would definitely stay here again.
Stayed 3 nights in Jun 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful piece of heaven. The staff and service were great and the property was the perfect place to relax. Quiet and the views and sunset were ........ The Spa and massages by the ocean were very romantic as well so we got 2!!!!! Hope to go back very soon
Stayed 6 nights in May 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect
Stayed 1 night in Jun 2021

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The property and views were lovely. However this place is definitely not worth what they’re charging. I would say it’s worth maybe $150 a night. Also, service in restaurant is painfully slow and the menu is not at all impressive. I had breakfast one morning and I assumed coffee refills were free as they normally are when you have coffee anywhere else. She did not inform me they weren’t and I she charged $10 for coffee!! I complained that she should have told me and she didn’t even care. I was excited too about snorkeling as they told me they have snorkel gear for guests. The day I wanted to go I was told they don’t have any fins :( The rooms are nice but a little outdated and again they are nothing special. The bartender Ricardo was very nice though I will say that. I won’t stay here again if I were to go back to Negril and wanted to stay on the cliffs I would go to Rockhouse which is an amazing hotel and where I wanted to go before booking at the Spa retreat.
Stayed 3 nights in Mar 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Friendly staff and great service. The owner Christina was nice enough to upgrade to a seaside cottage which was so appreciated.
Stayed 3 nights in Mar 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Last year when I began researching hotels to celebrate my first anniversary with my wife I stumbled upon the name "The SPA Retreat Boutique Hotel." I remember seeing only 2 bad reviews and in my opinion they seemed unfair. I was not yet ready to book, however, after reading the other outstanding reviews I HAD to go see for myself and most certainly was not disappointed. To begin, we were offered a room upgrade on account of our anniversary celebration (Thank you Spa Fam!). EVERYONE on staff was very pleasant and helpful! The hotel is breathtakingly beautiful, especially at sunset! As an avid "foodie" I can report without a doubt that the food at the Blue Mahoe Restaurant onsite was AMAZING! Having discussed it with my wife, we have concluded that our stay at the The SPA Retreat Boutique Hotel has been our BEST hotel stay in Jamaica to date. You should definitely try it... it's perfect for couples!
Stayed 3 nights in Feb 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great intimate resort for couples! Very calm and lowkey type of vacation vibe where you can just relax by the pool, soak in the sun & jam to some tunes. Oh and the amazing spa packages! Cons: not many food options but the food was good . I don’t eat much so opted out of their meal package (which was expensive in my opinion) . There weren’t many activities on site, or really any at all outside of cliff jumping and a really nice date night on the beach type of thing. And it wasn’t until the end of my trip where I seen there was actually a water park nearby. Would’ve loved checking that out. Staff never mentioned itz Overal I’d recommend this resort for a nice little 3 nights trip for a couple that just wants to relax and completely unwind. There’s really not much to do outside of getting drinks, eating and laying out by the pool. So if you’re adventurous I’d say skip out on this one because you will get bored fast.
Stayed 3 nights in May 2019

2/10 Terrible

Nia, New York

Travelled with group
Liked: Staff & service
Disliked: Cleanliness
BED BUGS. While this resort is so beautiful and the staff is the ABSOLUTE best, the villa that my boyfriend and I stayed in left us itchy and paranoid. By the last day of our trip, we became itchy but honestly thought it may have been mosquito bites or something. But as we traveled back home, the itchiness began and we were covered in itchy bumps. Our friends who also joined us on the trip confirmed they had bites too. Please note these were NOT sand fleas as the owner tried to imply to my friend via email (she only responded to her email and not mine. I'm assuming the pictures of my raw boyfriend's back covered in bumps was too much for her). There's only a small section of sand on the property and our feet were not bitten up at all so we knew the bites were not from sand fleas. The most disappointing part of this entire situation is that the owner has not responded to any of my emails which include photos of our bites. Again, the property and service was lovely but I cannot bring myself to recommend this property to anyone and Expedia should take this property off of the listing until the bed bugs are addressed. I'm currently awaiting for Expedia to get back to me on next steps since the manager of the property refuses to respond to any of our emails.
Stayed 2 nights in Jan 2021

10/10 Excellent

Danielle, Seattle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Spa Resort was amazing and I would highly recommend. It is located at the beginning of the cliff side, so the fall into the water is isn’t as high. The rooms were spacious, clean and modern. I especially loved the cozy robes. The balconies provide a great space to take in the views and hang with friends. The staff at the spa were attentive and friendly and services were impeccable. Would highly recommend a visit to the Spa.
Stayed 1 night in Dec 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff that was willing to accommodate any issues that I had.
Stayed 7 nights in Dec 2020

10/10 Excellent

Marc, Indiana, USA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the design, and the continuous views of the ocean. The ocean water was clean and a delightful place to swim. The saltwater pool was lovely, and the service was consistently hospitable and friendly. We used the spa service once, and the restaurant a-la-carte for at least a dozen meals, which turned out to be most economical for us. We will be back!!!
Stayed 6 nights in Nov 2020

10/10 Excellent

LF, New York

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is great for relaxation in a cozy ADULT only environment. The staff was EXCEPTIONALLY Good and inviting!!!! Be aware that there in no Beach on the property but there is access to the Water.
Stayed 5 nights in Jul 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Spa Retreat was very quiet, clean, and a great place to relax on beautiful grounds. We ate at 6-7 different restaurants during our stay in Negril and the food at Blue Mahoe was our favorite on the island as well.
Stayed 2 nights in Feb 2020

10/10 Excellent

Suzanne, Groton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and nice boutique feel. The bar had a fun happy hour every day. Amazing sunsets.
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the peace and quiet of this small resort, great views and nice cabin with front porch. Restaurant prices a little high, and beware of coffee prices! They sat down a carafe of coffee on our table and then charged us $10.00, they charge for each (small) cup. Got three different explanations for coffee prices from three servers?! There are two great breakfast places to walk to from here...Patsy's and Canoe, both within five minutes. And Patsy's has great desserts and ice cream too. Didn't know until we got the bill that we paid $24.00 for two pieces of cheesecake at Spa, thought that was a bit high!
Stayed 7 nights in Jan 2020

10/10 Excellent

william

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love this place....

Absolutely a great place. This is a hidden gem in Negril- unreal views, great staff and top shelf food. This place is real "chill" so if your looking for a hard core party scene or late night antics, look elsewhere...if your looking for a nice quiet top shelf spot this is the place. Rooms are clean, large and very comfortable. The road noise can be an issue if that bothers you, but they provide a white noise machine that basically makes it all go away. The spa is in the cliff section, so no beach, but you can swim in the ocean- the resort has a few landings that give access to the water, plus the pool is right on the cliffs and is nice to swim in. The restaurant and bars are great and the food is top shelf. The owner is a great guy and his dogs are very friendly. If your afraid of dogs, no worries...they listen to him and will leave you alone if he tells them to. Overall a great experience and we will be back
Stayed 5 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jun 2019

10/10 Excellent

Kerry-Ann, London

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Everything was great. Absolitely loved the quaintness and how beautiful the room was. Staff was very friendly and accommodating. Front desk, Bar, security and restaurant.
Stayed 1 night in Jan 2020

8/10 Good

Troy, Winnipeg

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the private little sand beach right on the cliffs, however, the resort does not maintain it so guests could use it. Would’ve been nice to see it raked each morning.
Stayed 7 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Road noise can be intrusive. Staff were excellent, especially Shane and Charmaine 1
Stayed 3 nights in Dec 2019

8/10 Good

Verified traveller

Stayed 1 night in Dec 2019

10/10 Excellent

Jay, Guilford Ct

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like it here the staff, service, food, this is a great getaway place quite clean comfortable.
Stayed 4 nights in Nov 2019

10/10 Excellent

J, Kingston

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about the property and my stay. I will definitely stay here again.
Stayed 1 night in Nov 2019