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Sandy Haven Resort

4.0 star property

Photo gallery for Sandy Haven Resort

View from property
Exterior
Exterior detail
2 restaurants, dinner served
Outdoor pool, pool umbrellas, pool loungers

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View map
Norman Manley Boulevard, P.o. Box 3258, Negril, Westmoreland, 00000
  • Place, Time Square Mall
    ‪13 min walk‬
  • Place, Seven Mile Beach
    ‪15 min walk‬
  • Place, The Boardwalk Shopping Village
    ‪15 min walk‬
  • Airport, Montego Bay (MBJ-Sir Donald Sangster Intl.)
    ‪93 min drive‬

Room options

View all photos for Deluxe Room, 2 Double Beds, Non Smoking, Oceanfront

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 2 Double Beds, Non Smoking, Oceanfront

  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed, Non Smoking, Ocean View

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite, 1 King Bed, Non Smoking, Ocean View

  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking, Garden View

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite, 1 King Bed, Non Smoking, Garden View

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds, Non Smoking, Ocean View

1 bedroom, premium bedding, minibar, in-room safe

Superior Room, 2 Double Beds, Non Smoking, Ocean View

7.6 out of 10
Good
(5 reviews)
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Room, 2 Double Beds, Non Smoking

1 bedroom, premium bedding, minibar, in-room safe

Superior Room, 2 Double Beds, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Non Smoking

1 bedroom, premium bedding, minibar, in-room safe

Superior Room, 1 King Bed, Non Smoking

8.2 out of 10
Very good
(10 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Non Smoking, Ocean View

1 bedroom, premium bedding, minibar, in-room safe

Superior Room, 1 King Bed, Non Smoking, Ocean View

9.8 out of 10
Exceptional
(8 reviews)
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Ocean View

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed, Non Smoking, Ocean View

  • Ocean view
  • Sleeps 2
  • 1 King Bed

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About the area

Negril

When you stay at Sandy Haven Resort in Negril, you'll be on the beach, a 2-minute drive from Seven Mile Beach and 6 minutes from Negril Cliffs. .This beach hotel is 0.6 mi (1 km) from Time Square Mall and 0.7 mi (1.1 km) from The Boardwalk Shopping Village.

What's nearby

  • Time Square Mall - 13 min walk - 1.2 km
  • Seven Mile Beach - 15 min walk - 1.3 km
  • The Boardwalk Shopping Village - 15 min walk - 1.3 km
  • Negril Watershed Environmental Protection Area - 3 min drive - 2.6 km
  • Throne Room - 4 min drive - 2.9 km

Getting around

  • Sir Donald Sangster Intl. Airport (MBJ) - 97 min drive

Restaurants

  • ‪Jimmy Buffet's Margaritaville (Negril) - ‬13 min walk
  • ‪Patois Patio - ‬18 min walk
  • ‪Best In West - ‬6 min walk
  • ‪Miss Lily's at Skylark Negril - ‬16 min walk
  • ‪Matthew's - ‬13 min walk

About this property

Sandy Haven Resort

Beachfront, with outdoor pool
Sandy Haven Resort offers 33 accommodations, which are accessible via exterior corridors and feature minibars and laptop-compatible safes. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries.

This Negril hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Children under 10 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision. Guests under 18 years old are not allowed in the fitness facility or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Sandy Haven Resort Spa. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs.

The spa is open daily. Guests under 12 years old are not allowed in the spa.

Make yourself at home in one of the 33 individually decorated guestrooms, featuring iPod docking stations and minibars. Rooms have private furnished balconies or patios. 32-inch LCD televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with bathtubs or showers feature rainfall showerheads and designer toiletries.
Pamper yourself with a visit to the spa, which offers massages and facials. You can take advantage of recreational amenities such as an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands. Getting to nearby attractions is a breeze with the area shuttle (surcharge).
Grab a bite at Bongos, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink from the beach bar or one of the 2 bars/lounges.
Featured amenities include a business center, a 24-hour front desk, and luggage storage. Planning an event in Negril? This hotel has 650 square feet (60 square meters) of space consisting of conference space and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Bongos - This fine-dining restaurant serves dinner only. Guests can enjoy drinks at the bar. Reservations are required.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • 2 bars/lounges
  • 2 restaurants
  • A beach bar

Restaurants on site

  • Bongos

Things to do

  • Full-service spa
  • Gym
  • Library
  • Outdoor pool
  • Shopping
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 650 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No lift

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 150

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Tuesday, Wednesday, Thursday, Friday, and Saturday:
  • Hot tub
The following facilities are closed on Monday and Sunday:
  • Hot tub

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children 11 and younger are not allowed at this property; All guests older than 11 are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 120 per person (roundtrip)
  • Late check-out fee: USD 150 (subject to availability)
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 11 years old and younger are not permitted at this property
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the fitness facility or hot tub, while guests under 10 years old are only allowed in the swimming pool, fitness facility, and hot tub with adult supervision
Guests under 12 years old are not allowed in the spa

Property is also known as

Sandy Haven
Sandy Haven Negril
Sandy Haven Resort
Sandy Haven Resort Negril
Sandy Haven Resort Hotel
Sandy Haven Resort Negril
Sandy Haven Resort Hotel Negril

Sandy Haven Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 443 out of 823 reviews
Rating 8 - Good. 236 out of 823 reviews
Rating 6 - Okay. 70 out of 823 reviews
Rating 4 - Poor. 37 out of 823 reviews
Rating 2 - Terrible. 37 out of 823 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Partial ocean view. Cozy,comfy with a touch of art. Room is spacious, bonus a large balcony. Smart TV with a large screen.
Stayed 3 nights in Sep 2025

6/10 Okay

Jackie

Travelled with family
Liked: Cleanliness, staff & service
Pool and hot tub were not clean, continental breakfast was lacking everyday. Staff were friendly, rooms were properly cleaned. Many of the beach umbrellas were broken.
Stayed 1 night in Jul 2025

2/10 Terrible

Angela

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Lamont

Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms great staff. Right on the beach. Our second time at the resort and we are planning to return again.
Stayed 4 nights in Sep 2025

10/10 Excellent

Paulette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this was my second stay at sandy haven and I can't begin to tell you how fabulous it was. I had the best room at the resort "111", roll out of bed and the oven is merely steps away. the staff goes above and beyond to assure you have whatever it is that you need. andre, our bartender makes the best Pina colada ever. if you are planning a trip to Jamaica don't pass by the sandy haven you won't regret it..
Stayed 4 nights in Sep 2025

10/10 Excellent

Herbert

Stayed 4 nights in Sep 2025

10/10 Excellent

Lana

Liked: Cleanliness, staff & service, property conditions & facilities
N/A
Stayed 6 nights in Jul 2025

6/10 Okay

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Edward is very nice and tired his best for me to enjoy my stay
Stayed 2 nights in Jul 2025

8/10 Good

Horace

Liked: Cleanliness, staff & service, property conditions & facilities
Cozy and central
Stayed 1 night in Jul 2025

2/10 Terrible

Corsley

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

8/10 Good

Aileen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

stephanie

Stayed 5 nights in Jul 2025

4/10 Poor

Melanie

Travelled with group
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
We stayed at the property for a week in June. Let's start with the good. SH staff is exceptional, professional, friendly, and more than the ownership deserves. They did their absolute best under the circumstances. Special shout out to Edward, Ron, Raffie, Chantal, and Keon, but the entire staff was awesome. Ownership needs to step up their game as far as property maintenance. Especially considering the price point. During our previous stays in 2017 and 2018 the property was immaculate and fresh. Today, it is worn down. Issues with the room(s). We arrived to a room with no AC in the middle of June. One of the double sinks was not operating correctly. Once Edward, the front desk attendant, managed to resolve the issue with the AC, we discovered that while it was functioning it would not adjust. The room quickly became the artic tundra. No hot water as the hotel was waiting on a gas delivery that day. Hot water was either non existent or inconsistent throughout our stay. Day 2. Ron was kind enough to upgrade us to an ocean front room! He was attentive to our issues and incredibly responsive. Room upgrade. Wifi on the TV was a constant struggle when it worked. The door did not have a door knob, so opening/closing and locking the door was another struggle. The AC while functioning leaked causing a bubble in the paint that eventually exploded all over my bed. The ocean front view was blocked by unkempt trees (so glad i didn't actually pay for it).
Ocean front view? Not really.
AC struggle
Who thought no actual knob was a good idea?
Stayed 6 nights in Jun 2025

8/10 Good

Vanessa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was my first trip to Jamaica; therefore, I have no comparisons with other hotels. My stay was also during the off-season, so I do not know what would have been different. The staff were friendly and willing to address any concerns. I'm not a pessimistic, nitpicking individual, and I did not go looking for deficiencies or for everything to be as accommodating as in the U.S. I went to Negri and Sandy Haven Resort to enjoy the experience, my friends, and have a relaxing vacation. That is exactly what I did! I hope to return.
Stayed 5 nights in May 2025

6/10 Okay

Sandra C

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently completed my third stay at Sandy Haven, and while I’ve had great experiences in the past, this visit was unfortunately disappointing. Previously, beach security—especially Sinclair—helped ensure a peaceful environment by minimizing harassment from vendors. This time, we were repeatedly approached while relaxing on the beach, and a simple “no thank you” was often not enough. It disrupted what should have been a relaxing experience. Additionally, the included continental breakfast with mimosas was only fully available on three of my six days. No champagne was available on the other days, and no alternatives were offered. While most staff were friendly, a few seemed disinterested or unhelpful when responding to basic questions. I understand it’s off-season, but the overall service felt below the usual standard I’ve come to expect. I appreciate the experiences I’ve had at Sandy Haven and hope this feedback helps improve future guest stays.
Stayed 6 nights in May 2025

10/10 Excellent

LEROY

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

2/10 Terrible

GILLIAN

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a fun getaway!
Stayed 2 nights in Jan 2025

6/10 Okay

Leah

Travelled with group
Liked: Cleanliness, staff & service, amenities
Love the location and the staff is wonderful! Cons...toilet didn't flush and shower was basically a trickle of water. (Friends there at same time did not have this problem)
Stayed 10 nights in Mar 2025

8/10 Good

STACY

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely boutique resort

It was a lovely resort. could use a little TLC deck area boards are rotted. Friendly staff
Stayed 7 nights in Mar 2025

2/10 Terrible

Brittney

Stayed 7 nights in Feb 2025

8/10 Good

Jaevon

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The hotel was beautiful. Room was beautiful. Bartenders were great, waitresses were great. My only issue I had was the young lady at the front desk. Her name was something... Ann I don't recall. But boy did she have a bad attitude. From check in to check out her attitude was terrible. She almost ruined an otherwise perfect stay.
Stayed 2 nights in Mar 2025

8/10 Good

Nicole

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was exceptional.
Stayed 5 nights in Mar 2025

10/10 Excellent

Paul

Stayed 14 nights in Feb 2025

8/10 Good

Marianne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2025