Serhs Natal Grand Hotel & Resort

5.0 star property

Room options

View all photos for Room with Side Sea View

Minibar, in-room safe, individually decorated, desk

Room with Side Sea View

  • 25 sq m
  • Sleeps 2

View all photos for Room with Sea View

Minibar, in-room safe, individually decorated, desk

Room with Sea View

  • 23 sq m
  • Sleeps 2

View all photos for Quadruple Room Deluxe with Sea View

Minibar, in-room safe, individually decorated, desk

Quadruple Room Deluxe with Sea View

  • 27 sq m
  • Sleeps 4

View all photos for Quadruple Room Deluxe with Side Sea View

Minibar, in-room safe, individually decorated, desk

Quadruple Room Deluxe with Side Sea View

  • 27 sq m
  • Sleeps 4

View all photos for Suite Junior with Side Sea View

Minibar, in-room safe, individually decorated, desk

Suite Junior with Side Sea View

  • 47 sq m
  • Sleeps 4

View all photos for Suite Junior with Sea View

Minibar, in-room safe, individually decorated, desk

Suite Junior with Sea View

  • 38 sq m
  • Sleeps 4

View all photos for Double Suite with Sea View

Minibar, in-room safe, individually decorated, desk

Double Suite with Sea View

  • 42 sq m
  • Sleeps 2

View all photos for Suite Premium with Sea View

Minibar, in-room safe, individually decorated, desk

Suite Premium with Sea View

  • 56 sq m
  • Sleeps 2

View all photos for Deluxe Room (Apartamento Prime Lateral Mar)

Deluxe Room (Apartamento Prime Lateral Mar)

Deluxe Room (Apartamento Prime Lateral Mar)

9.8 out of 10
Exceptional
(11 reviews)
  • 26 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed OR 2 Large Single Beds

View all photos for Deluxe Room (Apartamento Prime Frente Mar)

Deluxe Room (Apartamento Prime Frente Mar) | View from room

Deluxe Room (Apartamento Prime Frente Mar)

8.2 out of 10
Very good
(13 reviews)
  • 26 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed OR 1 Single Bed

View all photos for Family Room (Apartamento Família Prime Lateral Mar)

Minibar, in-room safe, individually decorated, desk

Family Room (Apartamento Família Prime Lateral Mar)

9.6 out of 10
Exceptional
(11 reviews)
  • Beach view
  • Sleeps 4
  • 2 Queen Beds OR 1 Queen Bed and 1 Double Bed

View all photos for Apartamento Família Prime Frente Mar

Apartamento Família Prime Frente Mar

Apartamento Família Prime Frente Mar

8.8 out of 10
Excellent
(21 reviews)
  • Beach view
  • Sleeps 4
  • 2 Queen Beds OR 1 Queen Bed and 1 Double Bed

View all photos for Junior Suite (Prime Lateral Mar)

Minibar, in-room safe, individually decorated, desk

Junior Suite (Prime Lateral Mar)

10.0 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Junior Suite (Prime Frente Mar)

Junior Suite (Prime Frente Mar)

Junior Suite (Prime Frente Mar)

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Beach view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Exclusive Suite, 1 Bedroom, Private Pool, Beach View

Exclusive Suite, 1 Bedroom, Private Pool, Beach View | Balcony view

Exclusive Suite, 1 Bedroom, Private Pool, Beach View

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite

Premium Suite | View from room

Premium Suite

  • 1 bedroom
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Presidencial

Suite Presidencial | Balcony view

Suite Presidencial

  • 192 sq m
  • 1 bedroom
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Quarto Exclusive Family

Quarto Exclusive Family | View from room

Quarto Exclusive Family

  • Sea view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Quarto Premium Family

Quarto Premium Family | View from room

Quarto Premium Family

  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Suite Presidential With Sea View

Minibar, in-room safe, individually decorated, desk

Double Suite Presidential With Sea View

  • 192 sq m
  • Sleeps 2

View all photos for Quadruple Suite Master with Sea View

Minibar, in-room safe, individually decorated, desk

Quadruple Suite Master with Sea View

  • 42 sq m
  • Sleeps 4

View all photos for Quadruple Suite Premium with Sea View

Minibar, in-room safe, individually decorated, desk

Quadruple Suite Premium with Sea View

  • 56 sq m
  • Sleeps 4

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About the area

Natal

With a stay at Serhs Natal Grand Hotel & Resort in Natal (Via Costeira), you'll be within a 15-minute drive of Ponta Negra Beach and Dunes Park. .This beach resort is 0.6 mi (1 km) from Natal Convention Center and 1.1 mi (1.8 km) from Craft Fair of Ponta Negra.
View more Resorts in NatalOpens in a new window

What's nearby

  • Dunes Park - 1 min walk - 0.0 km
  • Natal Convention Center - 10 min walk - 0.9 km
  • Praia Shopping - 2 min drive - 1.9 km
  • Craft Fair of Ponta Negra - 2 min drive - 2.3 km
  • Artesanato Villarte Shops - 2 min drive - 2.3 km

Getting around

  • Natal Station - 10 min drive
  • Natal (NAT-Governador Aluizio Alves Intl.) - 66 min drive

Restaurants

  • ‪Tapiro Grill - ‬2 min walk
  • ‪Bar Molhado - ‬2 min walk
  • ‪Pitt Burguer - Pastel e Açaí - ‬12 min walk
  • ‪Real Botequim - ‬5 min drive
  • ‪Aram Natal Mar Hotel - ‬12 min walk

About this property

Serhs Natal Grand Hotel & Resort

Luxury resort on the beach, with 3 outdoor pools
Serhs Natal Grand Hotel & Resort offers 395 accommodations, which are accessible via exterior corridors and feature minibars and safes. These individually decorated accommodations include desks. 50-inch Smart televisions come with digital channels.

Bathrooms include designer toiletries, complimentary toiletries, hair dryers, and toothbrushes and toothpaste. Guests can surf the web using the complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered daily.

3 outdoor swimming pools are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a waterslide, a health club, a hot tub, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Kensho Spa has 6 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Guests under 10 years old are not allowed in the spa.

Make yourself at home in one of the 395 individually decorated guestrooms, featuring minibars and Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms have designer toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, a health club, and a waterslide. Additional features at this Art Deco resort include complimentary wireless internet access, an arcade/game room, and gift shops/newsstands.
Grab a bite at Potiguar, one of the resort's 6 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
Potiguar - This restaurant serves breakfast, lunch, and dinner.
Marenostrum - This restaurant specializes in seafood and serves dinner only. Open daily.
Tapiro Grill - This steakhouse serves dinner only. Open daily.
Renato Romagnoni - This restaurant serves dinner only. Open daily.
Jangada - This restaurant serves lunch only. Open daily.
24-hour room service is available.

All-inclusive details

All-inclusive room rates at Serhs Natal Grand Hotel & Resort are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 3 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Jangada
  • Marenostrum
  • Potiguar
  • Renato Romagnoni
  • Tapiro Grill

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Volleyball
  • Waterslide

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Free beach cabanas
  • Free pool cabanas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Accessible shuttle
  • Braille/raised signage
  • Front entrance ramp
  • Lift (32 centimetre wide door)
  • Pool access ramp on site
  • Smooth flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (73 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 7 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2005
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's half board rates include breakfast and buffet dinner. The full board rates include breakfast, buffet lunch, and buffet dinner. Drinks are not included with either meal plan.

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 10 years old are not allowed in the spa

Property is also known as

Hotel Serhs
Natal Grand Hotel
Serhs
Serhs Grand
Serhs Grand Hotel
Serhs Hotel
Serhs Natal Grand
Serhs Natal Grand Hotel
Serhs Grand Natal
Serhs Natal Grand Hotel Brazil
Serhs Natal Grand Hotel Resort
Serhs Grand Hotel Resort
Serhs Natal Grand
Serhs Grand
Resort Serhs Natal Grand Hotel & Resort Natal
Natal Serhs Natal Grand Hotel & Resort Resort
Resort Serhs Natal Grand Hotel & Resort
Serhs Natal Grand Hotel & Resort Natal
Serhs Natal Grand Hotel
Serhs Natal & Resort Natal
Serhs Natal Grand Hotel & Resort Natal
Serhs Natal Grand Hotel & Resort Resort
Serhs Natal Grand Hotel & Resort Resort Natal

Serhs Natal Grand Hotel & Resort Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 603 out of 1002 reviews
Rating 8 - Good. 264 out of 1002 reviews
Rating 6 - Okay. 87 out of 1002 reviews
Rating 4 - Poor. 30 out of 1002 reviews
Rating 2 - Terrible. 18 out of 1002 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jean

Stayed 3 nights in Jul 2025

8/10 Good

Ivonne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good option in Natal

We stayed there twice. Fist time 4 nights- 1st floor area D. I Didn’t like that area. Close to the kitchen so it was a little warm and smelly. Not in the room though. Good food. Good service. Second time, 1st floor area B. Soo much better. It’s a beautiful hotel.
Stayed 4 nights in Jul 2025

6/10 Okay

Brandon

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
For the price I definitely expected more, especially when it comes to the food. Breakfast was great (we had the more private breakfast because we payed more for a suite so maybe that influenced that result) but lunch and dinner were par to sub-par in my opinion. A lot of the buffet foods were way overcooked and semi flavorless. When you're spending so much money to have full meal services and you eat food that isn't as good as what you make at home that was for sure disappointing. ... Location and convenience was great, especially with two little kids, but I think I would have enjoyed it more in a hotel that would give a little more effort.
Stayed 5 nights in Jul 2025

10/10 Excellent

miriam

Liked: Cleanliness, amenities, property conditions & facilities
muito bom hotel limpo
Stayed 2 nights in May 2025

10/10 Excellent

Karina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Vanesa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Maria

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Better than expected!

Thanks to Cicero, we had a great stay at this hotel. He helped us to resolve an issue we had with a room. And after that we could only concentrate on enjoying the beach and all attractions hotel had to offer
Stayed 4 nights in Feb 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Serhs

Tremendous, 5 star resort They deserve every star
Stayed 1 night in Feb 2025

6/10 Okay

Natalia

Stayed 9 nights in Jan 2025

6/10 Okay

Gustavo

Travelled with family
Stayed 5 nights in Feb 2025

8/10 Good

Camila

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place is very nice! They definitely need some improvements in the gym area. Very nice staff. Everyone was really accommodating, specially Edwin, Souza, Stefany and Vanessa. Food was really good but they definitely need to make some adjustments. Lines were huge for breakfast and lunch stations. They were not that good with snacks and the Entertainment is not the best for adults. It is a really good place for kids and families. Not so much for couples. My room was amazing! Everything was nice, clean and well maintained.
Stayed 3 nights in Jan 2025

10/10 Excellent

Luiz

Stayed 3 nights in Nov 2024

6/10 Okay

Andrezza

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Staff need more training.
Stayed 3 nights in Aug 2024

10/10 Excellent

ELUMENIA EVERALDA, Kearny

Stayed 2 nights in Oct 2024

10/10 Excellent

Sean

Stayed 8 nights in Aug 2024

10/10 Excellent

Sean

Stayed 1 night in Aug 2024

10/10 Excellent

Alex

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehrs surprised me in a good way for its structure, friendly staff, cleanliness and great food. It was a great experience and I'll definitely recomend!
Stayed 7 nights in Jul 2024

10/10 Excellent

JAMES

Travelled with family

Family Vacay

Awesome stay, the staff are very attentive, and helpful. Any problems we had were addressed and handled quickly.
Stayed 13 nights in Jul 2024

10/10 Excellent

Arturo Alberto

Stayed 13 nights in Jul 2024

8/10 Good

FELIPE

Stayed 3 nights in Jul 2024

6/10 Okay

BERNAL, San jose

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
The property was just fine, but food was fatal.
Stayed 6 nights in May 2024

6/10 Okay

Julie, Lilyfield

Liked: Cleanliness
M
Stayed 1 night in Apr 2024

10/10 Excellent

Maria Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Apr 2024

10/10 Excellent

JAMES

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

AWESOME RESORT!!!

Always an AWESOME place to stay. This was our 3rd trip to Sehrs. Always friendly helpful and kind. We will be back again, and again. Very clean, and tgey are always upgrading the resort.
The monkeys!!!
Stayed 13 nights in Mar 2024

8/10 Good

Luis Antonio, Pilar

Stayed 7 nights in Jan 2024