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The Hayes Street Hotel Nashville Downtown

3.5 star property

Photo gallery for The Hayes Street Hotel Nashville Downtown

Terrace/patio
Lobby
Lobby
Bar (on property)
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available
  • Business services

Explore the area

View map
1909 Hayes Street, Nashville, TN, 37203
  • Place, Saint Thomas Midtown Hospital
    ‪3 min walk‬
  • Place, Vanderbilt University
    ‪3 min walk‬
  • Place, Elliston Place
    ‪6 min walk‬
  • Airport, Nashville, TN (BNA-Nashville Intl.)
    ‪11 min drive‬

Room options

View all photos for Standard Room

In-room safe, desk, laptop workspace, blackout curtains

Standard Room

8.4 out of 10
Very good
(78 reviews)
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout curtains

Standard Double Room, 2 Queen Beds

9.0 out of 10
Wonderful
(71 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Suite, 1 Bedroom

In-room safe, desk, laptop workspace, blackout curtains

Standard Suite, 1 Bedroom

9.4 out of 10
Exceptional
(11 reviews)
  • 43 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Double Room, Accessible

In-room safe, desk, laptop workspace, blackout curtains

Standard Double Room, Accessible

9.4 out of 10
Exceptional
(3 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Single Room, Accessible

In-room safe, desk, laptop workspace, blackout curtains

Single Room, Accessible

8.6 out of 10
Excellent
(22 reviews)
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Nashville

With a stay at The Hayes Street Hotel Nashville Downtown in Nashville (West End), you'll be a 4-minute walk from Vanderbilt University and a 2-minute drive from Bridgestone Arena. .This hotel is 1.4 mi (2.2 km) from Ryman Auditorium and 1.6 mi (2.6 km) from Country Music Hall of Fame and Museum.

What's nearby

  • Saint Thomas Midtown Hospital - 3 min walk - 0.3 km
  • Vanderbilt University - 3 min walk - 0.3 km
  • Elliston Place - 6 min walk - 0.6 km
  • Centennial Medical Center - 12 min walk - 1.1 km
  • Centennial Park - 15 min walk - 1.3 km

Getting around

  • Nashville Riverfront Station - 9 min drive
  • Nashville International Airport (BNA) - 11 min drive

Restaurants

  • ‪Cook Out - ‬4 min walk
  • ‪Red Door Saloon - ‬5 min walk
  • ‪Hattie B's Hot Chicken - ‬4 min walk
  • ‪Pizza Hut - ‬3 min walk
  • ‪Velvet Taco - ‬5 min walk

About this property

The Hayes Street Hotel Nashville Downtown

The Hayes Street Hotel Nashville Downtown offers 105 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium cable channels.

Bathrooms include shower/tub combinations, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 105 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and designer toiletries. Conveniences include safes and desks, and housekeeping is provided daily.
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a terrace. Additional amenities at this hotel include complimentary wireless internet access and a vending machine.
A complimentary continental breakfast is served daily from 6:30 AM to 10:00 AM.
Featured amenities include a 24-hour business center, a 24-hour front desk, and luggage storage.
A complimentary continental breakfast is served each morning between 6:30 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered valet parking on site (USD 42 per night; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • Free continental breakfast available daily 6:30 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • In-room cot
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Designer toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.0 per accommodation, per night
  • Destination fee: USD 14.01 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Covered valet parking fee: USD 42 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hayes Street Hotel Nashville
Hayes Street Hotel
Hayes Street Nashville
Hayes Street
The Hayes Nashville Nashville
The Hayes Street Hotel Nashville Hotel
The Hayes Street Hotel Nashville Nashville
The Hayes Street Hotel Nashville Hotel Nashville

The Hayes Street Hotel Nashville Downtown Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 584 out of 1189 reviews
Rating 8 - Good. 265 out of 1189 reviews
Rating 6 - Okay. 193 out of 1189 reviews
Rating 4 - Poor. 90 out of 1189 reviews
Rating 2 - Terrible. 57 out of 1189 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

6/10 Okay

Jodie

Liked: Staff & service
Disliked: Cleanliness
Dirty mattress and broken toliet but was very gracious at getting new room to accommodate even though it was late at night.
Stayed 3 nights in Dec 2025

10/10 Excellent

Kathryn

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great place! Very nice and clean. Love that it had free, hot breakfast. There's a pretty good restaurant in walking distance. Will stay here again.
Stayed 2 nights in Dec 2025

4/10 Poor

Mary

Travelled with family
Disliked: Amenities, property conditions & facilities
Run down rooms. Noisy
Stayed 3 nights in Dec 2025

8/10 Good

Alison

Stayed 2 nights in Dec 2025

8/10 Good

Tammy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was very kind and helpfuk
Stayed 1 night in Dec 2025

6/10 Okay

ShaRhonda

Travelled with partner
Liked: Property conditions & facilities
There was a confusing parking situation. The parking lot adjacent to the building is not the hotel's so parking was a bit of a struggle. Also, there was a mix up with our room reservation and once brought to staff attention there was a 6 hr delay to correct. The 1st room was a double and showed signs of distress. Dirty walls and peeling paint. A loud rattling air conditioner unit. We were woken up at 9pm by staff to correct rooms as there had been a mix up with another guest with our last name. This new room met our standards and showed no distress. Nice and clean, but ironically only a few doors away from the 1st.
Stayed 1 night in Dec 2025

10/10 Excellent

Stacia

Liked: Amenities, property conditions & facilities
The gal at the desk was wonderful as soon as we stepped in the door! Everything was very nice! The breakfast was excellent!
Stayed 1 night in Dec 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
Perfect
Stayed 1 night in Dec 2025

10/10 Excellent

Tiara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, great staff nice hotel overall
Stayed 3 nights in Dec 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities
Staff was incredibly helpful, courteous, and kind. Rooms and hotel were clean.
Stayed 1 night in Dec 2025

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AC was fantastic! Staff was really helpful and nice! Including valet.
Stayed 1 night in Dec 2025

8/10 Good

Chris

Stayed 1 night in Dec 2025

10/10 Excellent

connie

Liked: Cleanliness, staff & service, amenities
Everything about this stay was awesome. The check in/out and valet staff were friendly and professional. The room was cleaner than any hotel I've stayed at in a long time. The linens were crisp and clean. No complaints and we would definitely stay again next time were in Nashville.
Stayed 1 night in Dec 2025

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was very nice. Your staff is excellent.
Stayed 1 night in Dec 2025

10/10 Excellent

Shonpaul

Stayed 2 nights in Nov 2025

8/10 Good

Jason

Liked: Cleanliness, amenities, property conditions & facilities
Staff was great. Walls were a little thin so expect to hear noise from neighbors.
Stayed 3 nights in Nov 2025

8/10 Good

Rachel

Liked: Cleanliness
Friendly staff, clean. Could do with modernisation. Footfall audible from room above, very little soundproofing generally
Stayed 18 nights in Nov 2025

10/10 Excellent

Adriana Anastacia Castaneda

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very awesome location and clean rooms, only down side is parking, unless you dont mind paying extra.
Stayed 1 night in Nov 2025

10/10 Excellent

Dawn

Travelled with group
Liked: Cleanliness, staff & service, amenities
Lobby was nice and inviting. Valet parking only or self park across the street. Room was good, and bed was very comfortable.
Stayed 1 night in Nov 2025

10/10 Excellent

Heather

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Ms. Taylor was absolutely incredible! Cant wait to book a stay there again!
Stayed 2 nights in Nov 2025

6/10 Okay

Alisha

Stayed 3 nights in Nov 2025

10/10 Excellent

Lisa

Xx
Stayed 1 night in Oct 2025

10/10 Excellent

Thomas

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The gentleman at the front desk was fantastic. We arrived into Nashville past 11pm, and he made our check in process quick and easy.
Stayed 1 night in Nov 2025

6/10 Okay

Jessica

Stayed 1 night in Nov 2025

10/10 Excellent

Jasmine

Travelled with family
Liked: Cleanliness, staff & service
Staff was wonderful! Rooms were nice and clean and spacious for the price. Great location!
Stayed 1 night in Nov 2025