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Staff was very helpful.

The absolute best thing about this hotel is that it came with a buffet dinner and breakfast. And they were not run of the mill buffets. So much variety - all kinds of fish (sashimi included) meat, veges and soups and they were mostly all so yummy. The price was very reasonable too - in fact, it was downright value of money given the superb meals included. Room was big with a balcony that faced the sunset, lovely. The public bath was delightful too. And free parking! We really enjoyed our stay, full marks for this hotel, we will surely stay here again if we travel to Shikoku in future.

Amazing hotel right at Tokushima station. Just outside the hotel is a major bus terminal with both local and express buses to places such as Kobe and Osaka. A 5 to 10 minute walk west of the hotel takes you to the Tokushima Castle Museum and it’s excellent garden. A 10 minute walk south of the hotel takes you to the Awaodori Kaikan with awaodori shows, and ropeway access to Mt Bizan. Many shopping and dining options right next to the hotel in the Clement Plaza and also in the surrounding area (including 7/11’s). Although I didn’t try it this trip, the hotel also has a number of dining options itself (they also appear to do banquets for larger groups). Breakfast buffet (which had excellent seating capacity), had a huge selection of food options with attentive staff to ensure tables are cleaned, and food always kept stocked. Many reception staff speak English and are extremely helpful e.g. offering advice and helping with luggage forwarding. My room was large, luxurious with mini-fridge, coffee and tea. Wifi was good, and although I didn’t use it my room also had an ethernet cable. Unrelated to the hotel, please note that as far as I could tell IC cards (such as Suica and Pasmo) cannot be used on Tokushima trains, although many shops and restaurants in Tokushima do accept them. Service area on the hotel second floor with combination washer/dryers, microwave and vending machine. Overall a fantastic hotel and I would definitely recommend.

Excellent location just minutes from the train station and bus lines. Lot's of excellent eating locations within 10-15 min walking. Very nice public bath on the top floor with natural spring water. There are two wings, East and West. The rooms in the original wing (West, I believe) are getting a bit dated but still quite decent. A couple of proximate restaurants also offer a 10% discount if you show your room key. This is a very slightly higher-end business style hotel and great value. Recommended.

The staff was really amazing.Specifically 岸本さん。Breakfast was excellent.

Great value for money !!