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 Nairobi • 1 Room
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Nairobi Serena Hotel

5.0 out of 5.0
Kenyatta Avenue / Processional Way, Nairobi, 1800 781 504
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Room type Options Nightly price Book
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Superior Room with sit out area
Room with view
44 square metres
1 King Bed
Room sleeps 2 guests
(up to 1 child)
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Other room types
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Executive Suite
Room with view
51 square metres
1 King Bed
Room sleeps 2 guests
(up to 1 child)
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Deluxe Room
Room with view
26 square metres
1 Queen Bed
Room sleeps 2 guests
(up to 1 child)
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Business Suite
Room with view
58 square metres
1 King Bed
Room sleeps 2 guests
(up to 1 child)
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Photo of room
Club Double Room
Room with view
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price

Get an overview of this hotel
Luxury Nairobi hotel connected to the convention center, walk to Uhuru Park

Popular property highlights

Free self parking
Free WiFi
Business centre
Laundry facilities
Babysitting or childcare (surcharge)

With a stay at Nairobi Serena Hotel, you'll be centrally located in Nairobi, a 8-minute walk from Uhuru Park and 11 minutes by foot from University of Nairobi. This family-friendly hotel is 1.6 mi (2.5 km) from Nairobi Hospital and 2.5 mi (3.9 km) from The Aga Khan University Hospital.

Make yourself at home in one of the 199 individually furnished guestrooms, featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature separate bathtubs and showers, designer toiletries, and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an outdoor pool, a sauna, and a fitness center. Additional features at this Art Deco hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).

Stop by Cafe Magreb Restaurant for lunch, dinner, or brunch, where this restaurant specializes in international cuisine. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 9:30 AM for a fee.

Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Nairobi? This hotel has 4844 square feet (450 square meters) of space consisting of conference space and 8 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Languages spoken

  • English

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Nairobi Serena Hotel

Kenyatta Avenue / Processional Way, Nairobi,

Hotel Amenities

Hotel Amenities

  • Lift
  • Fitness facilities
  • Hair salon
  • Concierge services
  • Gift shops or newsstand
  • Shopping on site
  • Total number of rooms - 199
  • Number of floors - 7
  • Number of buildings/towers - 3
  • Airport transport (surcharge)
  • Conference space
  • Breakfast available (surcharge)
  • Laundry facilities
  • Garden
  • Children's pool
  • Safe-deposit box at front desk
  • Spa services on site
  • Free newspapers in lobby
  • 24-hour front desk
  • Business centre
  • Porter
  • Express check-out
  • Dry cleaning/laundry service
  • Full-service spa
  • Spa treatment room(s)
  • Steam room
  • Sauna
  • Designated smoking areas
  • Tours/ticket assistance
  • Free WiFi
  • Year Built – 1962
  • Number of restaurants - 1
  • Conference space size (feet) - 4844
  • Conference space size (meters) - 450
  • Number of meeting rooms - 8
  • Number of outdoor pools - 1
  • Snack bar/deli
  • Free self parking
  • Number of bars/lounges - 2
  • Number of poolside bars - 1
  • Number of swim-up bars - 1
  • Number of coffee shops/cafes - 1
  • Luggage storage
  • Terrace
  • Babysitting or childcare (surcharge)
  • Golf caddy
  • Banquet hall

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Playground on site
  • Miniature golf on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages spoken

  • English
  • French
  • Italian

Parking

Free self parking

Room Amenities

Nairobi Serena Hotel offers 199 air-conditioned accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished. 21-inch LCD televisions come with premium satellite channels and pay movies. Bathrooms include separate bathtubs and showers, bathrobes, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages. Renovation of all guestrooms was completed in September 2019.

  • Air conditioning
  • Television
  • Free newspaper
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Room service (24 hours)
  • Designer toiletries
  • Desk
  • Pay films
  • Soundproofed rooms
  • Turndown service
  • Free bottled water
  • Premium TV channels
  • In-room childcare (surcharge)
  • In-room massage available
  • Separate bathtub and shower
  • In-room safe (laptop compatible)
  • Satellite TV service
  • Free WiFi
  • Individually furnished
  • LCD TV
  • TV size 21
  • TV size (measurement) inch
  • Towels provided
  • Linens provided
  • Number of beds 1

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.

Cafe Magreb Restaurant - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner.

The Pool Terrace and Bar - This restaurant serves light fare only. Open daily.

The Aksum Bar - Overlooking the garden, this bar serves light fare only. Open daily.

The Mandhari Restaurant - This fine-dining restaurant overlooks the pool and specializes in international cuisine. Guests can enjoy alfresco dining (weather permitting). Open daily.

H&S Pan-Asian Restaurant - Onsite restaurant. Open daily.

24-hour room service is available.

Nearby Things to do

  • Golfing nearby
  • Miniature golf on site
  • Playground on site

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 4
  • Body scrubs
  • Aromatherapy treatments
  • Sauna in spa
  • Spa tub in spa
  • Massages
  • Steam room in spa

Accessibility

  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

Check-in time starts at noon

Check-in time ends at midnight

Check-out

Check-out time is 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets not allowed

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Barclaycard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Contactless check-in is available.

No cots (infant beds) available

Children stay free

One child stays free

Guests will receive an email with special check-in instructions

Debit cards not accepted

Staffed front desk

Smoke detector

Children stay free - maximum age 5

Guest will receive an email before arrival 24 hours

Property is cleaned with disinfectant

Staff wear personal protective equipment

Guests are provided with free hand sanitiser

Social distancing measures are in place

Contactless check-in is available

Property confirms they are implementing enhanced cleaning measures

gap period enforced between guest stays 24 hours

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)

Property follows sanitisation practices of Safe Travels (WTTC - Global)

Fees

Optional extras

  • Fee for buffet breakfast: approximately KES 3547 per person
  • Airport shuttle fee: KES 4000 per person (one way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee: 75-percent of room rate for check-in between 6:00 PM and midnight
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Hotel Nairobi Serena
  • Hotel Serena Nairobi
  • Nairobi Hotel Serena
  • Nairobi Serena
  • Nairobi Serena Hotel
  • Serena Hotel
  • Serena Hotel Nairobi
  • Serena Nairobi
  • Serena Nairobi Hotel
  • Nairobi Serena Hotel Hotel
  • Nairobi Serena Hotel Nairobi
  • Nairobi Serena Hotel Hotel Nairobi

We should mention

One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

Contactless check-in is available.

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