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Hotel Metropolitan Nagano

4.0 star property

Photo gallery for Hotel Metropolitan Nagano

Bar (on property)
Lobby
Exterior
Cleanliness standards
In-room safe, desk, blackout curtains, soundproofing

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services

Explore the area

View map
1346 Minami-ishido-cho, Nagano, Nagano-ken, 380-0824
  • Place, Saiko-ji Temple
    ‪5 min walk‬
  • Place, Nagano Prefectural Shinano Art Museum
    ‪3 min drive‬
  • Place, Zenko-ji Temple
    ‪3 min drive‬

Room options

View all photos for Standard Single Room, Non Smoking

In-room safe, desk, blackout curtains, soundproofing

Standard Single Room, Non Smoking

9.0 out of 10
Wonderful
(9 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Superior Room, 1 Queen Bed, Non Smoking

In-room safe, desk, blackout curtains, soundproofing

Superior Room, 1 Queen Bed, Non Smoking

8.4 out of 10
Very good
(26 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room, Non Smoking

In-room safe, desk, blackout curtains, soundproofing

Standard Twin Room, Non Smoking

9.4 out of 10
Exceptional
(27 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Superior Twin Room, Multiple Beds, Non Smoking

In-room safe, desk, blackout curtains, soundproofing

Superior Twin Room, Multiple Beds, Non Smoking

9.4 out of 10
Exceptional
(30 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Trundle Bed

View all photos for Deluxe Twin Room, Non Smoking

In-room safe, desk, blackout curtains, soundproofing

Deluxe Twin Room, Non Smoking

8.4 out of 10
Very good
(7 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Deluxe Double Room, Non Smoking

In-room safe, desk, blackout curtains, soundproofing

Deluxe Double Room, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Nagano

In the heart of Nagano, Hotel Metropolitan Nagano is within a 5-minute drive of Zenko-ji Temple and Nagano Prefectural Shinano Art Museum. .This hotel is 3.5 mi (5.6 km) from M-Wave Olympic Memorial Arena and 5.7 mi (9.1 km) from Nagano Olympic Stadium.

What's nearby

  • Saiko-ji Temple - 5 min walk - 0.4 km
  • Nio-mon Gate - 3 min drive - 1.7 km
  • Nagano Prefectural Shinano Art Museum - 3 min drive - 2.1 km
  • Zenko-ji Temple - 3 min drive - 2.1 km
  • Sanmon Gate - 3 min drive - 2.1 km

Getting around

  • Nagano (QNG) - 3 min walk
  • Nagano Station - 3 min walk
  • Shinshu - Matsumoto Airport (MMJ) - 80 min drive

Restaurants

  • ‪いむらや 石堂店 - ‬3 min walk
  • ‪竹風堂 長野駅前店 - ‬1 min walk
  • ‪だいだらぼっち - ‬2 min walk
  • ‪信州炭火焼き すえひろ - ‬1 min walk
  • ‪六方はちべい - ‬2 min walk

About this property

Hotel Metropolitan Nagano

Hotel Metropolitan Nagano offers 235 accommodations with safes and slippers. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include shower/tub combinations, toilets with an electronic bidet, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Make yourself at home in one of the 235 guestrooms. Complimentary wireless internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Make use of convenient amenities such as complimentary wireless internet access, wedding services, and a ballroom.
Grab a bite to eat at Iris, one of the hotel's many dining establishments, which include 3 restaurants and a coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. This hotel has 8 meeting rooms available for events. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
Iris - This restaurant serves breakfast, lunch, and dinner.
Shinano - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.
Fan Fahr - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
Lobby Lounge - This café serves light fare only. Open daily.
APOLLO - This bar serves light fare only. Open select days.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (JPY 1,000 per night; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: JPY 2,500 for adults and JPY 1,600 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • APOLLO
  • Fan Fahr
  • Iris
  • Lobby Lounge
  • Shinano

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 8 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessibility

More

  • 1 building
  • 12 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Local artist showcase
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Electric kettle
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Heating (climate-controlled)
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 2500 for adults and JPY 1600 for children
  • Self parking fee: JPY 1000.00 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Hotel Metropolitan Nagano

Metropolitan Nagano

Metropolitan Hotel Nagano

Nagano Metropolitan Hotel

Metropolitan Nagano Nagano

Hotel Metropolitan Nagano Hotel

Hotel Metropolitan Nagano Nagano

Hotel Metropolitan Nagano Hotel Nagano

Hotel Metropolitan Nagano Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 648 out of 1003 reviews
Rating 8 - Good. 288 out of 1003 reviews
Rating 6 - Okay. 45 out of 1003 reviews
Rating 4 - Poor. 12 out of 1003 reviews
Rating 2 - Terrible. 10 out of 1003 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Ting Yin

Stayed 1 night in Feb 2026

10/10 Excellent

Pablo, Washington

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect
Stayed 2 nights in Feb 2026

8/10 Good

Richard

Stayed 1 night in Jan 2026

10/10 Excellent

Oliver

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was excellent. The bed was so comfortable & duvet & pillows perfect.
Stayed 1 night in Feb 2026

10/10 Excellent

Rees

Stayed 1 night in Jan 2026

10/10 Excellent

John Hock Kee

Liked: Cleanliness, staff & service, amenities
Clean room,
Stayed 1 night in Jan 2026

10/10 Excellent

Minerva

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean room
Stayed 1 night in Jan 2026

10/10 Excellent

Jonathan

Stayed 2 nights in Jan 2026

4/10 Poor

Marc Sebastian

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Jan 2026

10/10 Excellent

Jenni

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2026

10/10 Excellent

nova

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love proximity to train station and other transportation hub. Breakfast buffet was great
Stayed 2 nights in Jan 2026

8/10 Good

james

Stayed 4 nights in Jan 2026

8/10 Good

Ruben

Travelled with family
Liked: Cleanliness, property conditions & facilities
Clean room , very spacious excellent staff. Perfect location. Bathroom was a bit dated, you can tell this hotel was luxurious and elegant in its day. The bathroom makes me give it only 4 stars. I would definitely stay there again
Stayed 2 nights in Jan 2026

8/10 Good

Gloria

Travelled with family and small children
Liked: Cleanliness, staff & service
The hotel is kind of outdated but clean. The location is very convenient since there’s a direct access from Nagano Station. Room was big.
Stayed 2 nights in Jan 2026

10/10 Excellent

eiko

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient!
Stayed 2 nights in Jan 2026

10/10 Excellent

Gerardo

Liked: Cleanliness, staff & service, amenities
Clean room, great service and connected to the train station is a plus!
Stayed 2 nights in Jan 2026

10/10 Excellent

Weizhen

Stayed 1 night in Dec 2025

10/10 Excellent

ross

Stayed 1 night in Dec 2025

10/10 Excellent

giovanni, Davis

Stayed 3 nights in Dec 2025

10/10 Excellent

Chengyu

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in an executive room on the 10th floor. It was clean, spacious, and with a good view of the station and the mountains. Will stay again.
Stayed 3 nights in Dec 2025

10/10 Excellent

Eiko

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very helpful and pleasant. Room was clean and comfy. Breakfast was very good and wide selection of food. I enjoyed staying there.
Stayed 1 night in Dec 2025

10/10 Excellent

Cindy

Liked: Cleanliness, amenities, property conditions & facilities
Room was great. I like that their check out time is at noon, instead of earlier. Breakfast has good selection of Western and Japanese food.
Stayed 2 nights in Dec 2025

10/10 Excellent

Eliza, Los Gatos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice breakfast
Stayed 2 nights in Dec 2025

10/10 Excellent

Johanna

Liked: Cleanliness, amenities, property conditions & facilities
Great location and room. Very close to station and bus for snow monkey trip.
Stayed 2 nights in Dec 2025

10/10 Excellent

Immaculate

Liked: Cleanliness, amenities, property conditions & facilities
Everything stood out. Right from entering the place, to check in and to check out. A lot of the things they did was 5 star hotel for us. They took our luggage to our hotel room so when we came back to officially check in everything was in the room. The front reception was very welcoming and very helpful with everything. They even contacted JR West for me to help with retrieving my back pack that I left in the train. Facilities: We had our own coin operated wash and dry laundry at our level which you needed to book to use. So it was very convenient for us. There was also 3 coin operated laundry wash and dry by the reception desk that included a microwave room and more free toiletries. Money exchange machine by the reception as well. The buffet breakfast was excellent. Plenty of options and you can even have multiple flavoured ice cream along with it. Hotel Room The room was spacious enough for two. The bed was very comfortable. There were free toiletries too such as, comb, shaver, toothbrush and toothpaste along with shampoo, conditioner and body wash. There’s a massage shop by the hotel entry door as well. Convenience Located right next to Nagano Station and bus stops to main attractions. You can also go to the station without going out of the hotel as level two has a connecting hall to the station. Thank you to the reception team for making our stay wonderful
Stayed 3 nights in Dec 2025