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lastminute.com.au Verified Reviews
Excellent!
4.4 of 5 guest rating
Room type Options Nightly price Book
Alps Twin Room
Room with view
20 square metres
2 Twin Beds
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Other room types
Alps Triple Room
Room with view
23 square metres
3 Twin Beds
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Mura Double Room
Room with view
17 square metres
1 Double Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Alps Premier Triple Room
Room with view
25 square metres
3 Twin Beds
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Mura Family Triple Room
Room with view
28 square metres
3 Twin Beds
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Alps Family Quadruple Room
Room with view
28 square metres
3 Twin Beds
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Mura Japanese Tatami
Room with view
17 square metres
2 Twin Futons
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Mura Twin Room
Room with view
20 square metres
2 Twin Beds
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Alps Deluxe Room
Room with view
28 square metres
3 Large Twin Beds
Room sleeps 3 guests
(up to 2 children)
Select dates to see price

Get an overview of this hotel
3-star hotel with a free shuttle to the slopes

Popular property highlights

Breakfast included
Free self parking
Free WiFi
Restaurant
Laundry facilities

Hakuba Kokoro hotel is centrally located in Hakuba, a 1-minute walk from Hakuba Valley Ski Area and 11 minutes by foot from Happo-one Adam Gondola. This ski hotel is 2.2 mi (3.6 km) from Hakuba Iwatake Ski Resort and 2.9 mi (4.7 km) from Hakuba Goryu Ski Resort.

Stay in one of 27 guestrooms featuring flat-screen televisions. Your room comes with a memory foam bed. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature rainfall showerheads and complimentary toiletries.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. Skiers will be in heaven, but there are recreational options available for non-skiers as well, which include hot springs. Additional features at this hotel include complimentary wireless Internet access, concierge services, and ski storage. The complimentary ski shuttle makes getting to the slopes a breeze.

At Hakuba Kokoro hotel, enjoy a satisfying meal at the restaurant. Wrap up your day with a drink at the bar/lounge. A complimentary continental breakfast is served daily from 7:00 AM to 9:30 AM.

Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.

Languages Spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

  • Bar/lounge
  • Lift
  • Restaurant
  • Concierge services
  • Total number of rooms - 27
  • Ski storage
  • Laundry facilities
  • Television in common areas
  • Free breakfast
  • Free newspapers in lobby
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Full-service spa
  • Designated smoking areas
  • Free WiFi
  • Designated smoking areas (fines apply)
  • Free self parking
  • Rooftop terrace
  • Luggage storage
  • Free ski shuttle
  • Ski passes available
  • Terrace

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • Japanese
  • Chinese
  • Korean

Parking

Free self parking

Room Amenities

Hakuba Kokoro hotel offers 27 accommodations with safes and slippers. Each accommodation is individually furnished and decorated. Beds feature memory foam mattresses. Flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations with rainfall showerheads, bidets, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered on request and in-room massages can be requested.

  • Phone
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • In-room safe
  • In-room climate control (air conditioning)
  • Soundproofed rooms
  • Bidet
  • In-room massage available
  • Slippers
  • Shower/tub combination
  • Satellite TV service
  • Flat-panel TV
  • Free WiFi
  • Individually furnished
  • Individually decorated
  • Memory foam mattress
  • Rainfall showerhead
  • In-room climate control (heating)
  • Electric kettle
  • Towels provided
  • Linens provided
  • Housekeeping on request
  • Free tea bags/instant coffee
  • Soap
  • Shampoo
  • Toilet paper
  • Local maps
  • Guidebooks or recommendations
  • Electrical adaptors/chargers
  • Laptop-friendly workspace
  • Child-size slippers
  • Restaurant dining guide

Where to Eat

A complimentary continental breakfast is served each morning between 7:00 AM and 9:30 AM.

Hakuba Kokoro hotel has a restaurant on site.

Nearby Things to do

  • Downhill skiing nearby
  • Cross-country skiing nearby
  • Snowmobiling nearby
  • Snowshoeing nearby
  • Snowboarding nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Sledding nearby
  • Hot springs on site

Spa Services

  • Body treatments
  • Facial treatments
  • Aromatherapy treatments
  • Hot springs/mineral springs in spa
  • Massages
  • Deep tissue massage
  • Thai massage
  • Reflexology
  • Sports massage
  • Number of hot springs - 1

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Minimum check-in age is: 18

Check-in time ends at 2:00 AM

Check-out

Check-out time is 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 3 years old and younger stay free when using existing bedding.

Pet Policy

  • Pets not allowed

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Property Registry Number – 長野県大町保健所指令1大保第919-31

Number of children who can stay for free – 4

UnionPay

Debit cards not accepted

Staffed front desk

Security system

Property is cleaned with disinfectant

Staff wear personal protective equipment

Protective clothing is available for guests

Masks are available for guests

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Contactless check-in is not available

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are available

Individually wrapped food options are available for breakfast

gap period enforced between guest stays 24 hours

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is not available

Property follows sanitisation practices of Safe Travels (WTTC - Global)

Hotel Names

  • Hakuba Kokoro hotel Hotel
  • Hakuba Kokoro hotel Hakuba
  • Hakuba Kokoro hotel Hotel Hakuba

We should mention

Hot springs access available from 7:00 AM to midnight.

Up to 4 children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

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