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Hakuba Märchen House

3.0 star property

Photo gallery for Hakuba Märchen House

Sauna
Exterior
Dining
Outdoor pool
Dining

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available

Explore the area

View map
4383 Hokujo Oaza, Hakuba, Nagano, 399-9301
  • Place, Hakuba Happo-One Ski Area
    ‪1 min walk‬
  • Place, Happo-one Adam Gondola
    ‪8 min walk‬
  • Place, Happo One Sakka Ski Lift
    ‪11 min walk‬

Room options

View all photos for Traditional Room, Private Bathroom, Annex Building

Traditional Room, Private Bathroom, Annex Building

Traditional Room, Private Bathroom, Annex Building

  • Sleeps 2
  • 2 Single Futons

View all photos for Twin Room, Annex Building

Free WiFi

Twin Room, Annex Building

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Quadruple Room, 4 Bedrooms, Annex Building

Quadruple Room, 4 Bedrooms, Annex Building

Quadruple Room, 4 Bedrooms, Annex Building

  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Single Beds

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About the area

Hakuba

When you stay at Hakuba Märchen House in Hakuba, you'll be near ski lifts, just steps from Hakuba Happo-One Ski Area and Hakuba Ski Jumping Stadium. .This ski hotel is 2.6 mi (4.2 km) from Hakuba Iwatake Ski Resort and 3.9 mi (6.2 km) from Hakuba 47 Winter Sports Park.

What's nearby

  • Hakuba Happo-One Ski Area - 1 min walk - 0.0 km
  • Hakuba Ski Jumping Stadium - 1 min walk - 0.0 km
  • Hakuba Mini Train Park - 3 min walk - 0.3 km
  • Happo-one Adam Gondola - 8 min walk - 0.7 km
  • Happo One Sakka Ski Lift - 11 min walk - 0.9 km

Getting around

  • Hakuba Station - 12 min drive
  • Shinshu - Matsumoto Airport (MMJ) - 109 min drive

Restaurants

  • ‪Blizzard (Pizza) - ‬7 min walk
  • ‪スノープラザ咲花 - ‬17 min walk
  • ‪レストラン沙羅 - ‬12 min walk
  • ‪RAMEN BAR Marutama 55 - ‬12 min walk
  • ‪Hand Made House 4260 - ‬5 min walk

About this property

Hakuba Märchen House

Hakuba Märchen House offers 34 air-conditioned accommodations with slippers and hair dryers. Flat-screen televisions are featured in guestrooms. This Hakuba hotel provides complimentary wireless Internet access.
Recreational amenities at the hotel include ski-in/ski-out access.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. The spa is equipped with a sauna.
Make yourself at home in one of the 34 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms have complimentary toiletries and hair dryers.
Spend the day on the slopes, or enjoy other recreational amenities, which include ski-in/ski-out access. Additional amenities at this hotel include complimentary wireless internet access, ski storage, and a vending machine.
At Hakuba Märchen House, enjoy a satisfying meal at the restaurant. Full breakfasts are available daily from 7 AM to 8:00 AM for a fee.
Featured amenities include multilingual staff, luggage storage, and laundry facilities. Free self parking is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 7 AM and 8:00 AM.
Hakuba Märchen House has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Ski shuttle nearby
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily full breakfast available 7 AM to 8:00 AM for a fee: JPY 2,200 for adults and JPY 2,200 for children
  • A restaurant

Things to do

  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Tennis

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Multilingual staff
  • No housekeeping service

Spa

  • Sauna
  • Spa services

More

  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Heating

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10 PM

Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 7 AM - 10 PM

Front desk staffed during limited hours

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately JPY 2200 for adults and JPY 2200 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

HAKUBA MÄRCHEN HOUSE Hotel

MÄRCHEN HOUSE Hotel

MÄRCHEN HOUSE

HAKUBA MÄRCHEN HOUSE Hotel

HAKUBA MÄRCHEN HOUSE Hakuba

HAKUBA MÄRCHEN HOUSE Hotel Hakuba

Hakuba Märchen House Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 9 out of 13 reviews
Rating 8 - Good. 3 out of 13 reviews
Rating 6 - Okay. 0 out of 13 reviews
Rating 4 - Poor. 1 out of 13 reviews
Rating 2 - Terrible. 0 out of 13 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities
Everything was amazing. Thank you so much for a great stay!
Stayed 5 nights in Feb 2026

4/10 Poor

Renee

Travelled with family
Disliked: Property conditions & facilities
When we arrived we tried calling and messaging the property with no luck. We were trying to get them to pick us up at the bus station. When we organized our own taxi and checked in we were advised there is no phone to contact them. Other properties had shuttles to pick them up. The hotel was clean but very basic. It was very expensive for what it was. The breakfast we chose not to pay for as it was $30,000 yen per person and we already paid over $4,000 AUD for 5 nights. There was one lady at reception that helped us get a reservation one night for dinner as we didn’t know you had to book way in advance to eat out at any of the restaurants. The hotel was located close to the ski field, but was up a hill and at least a 16min walk into town to any close restaurants nearby. Would choose somewhere else next time. Was overpriced and very basic accommodation.
Stayed 5 nights in Jan 2026

10/10 Excellent

Jayden

Travelled with group
Liked: Cleanliness, staff & service, amenities
Very nice room, great location, very lovely and accomodating staff! Recommend!
Stayed 6 nights in Jan 2026

10/10 Excellent

John Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and staff were AMAZING! The location was perfect, in walking distance to Happo One. I loved the traditional style of the accommodations. I highly recommend this establishment to anyone who is looking to ski or snowboard during the day and a touch of traditional Japanese when it is time to rest and relax.
Stayed 4 nights in Feb 2025

10/10 Excellent

Nathan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2025

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Good traditional style room with futon beds. Basic but serviceable onsen. Good access to ski fields. Free puddings each day!
Stayed 5 nights in Feb 2025

10/10 Excellent

Pascal

Liked: Cleanliness, staff & service, property conditions & facilities
Grst
Stayed 4 nights in Jan 2025

10/10 Excellent

Leon

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access to skiing, good breakfast, othe quality food nearby.
Stayed 7 nights in Jan 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Great place, would recommend to everyone
Stayed 4 nights in Jan 2025

8/10 Good

Samantha, Chesapeake

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Bathroom was extremely tight but everything else was enjoyable. The gear storage area was a great asset to us.
Stayed 3 nights in Dec 2024

10/10 Excellent

Maria

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great location, food and staff very close to kokusai lift!
Stayed 6 nights in Feb 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
設備は古いが、綺麗にしており満足しました。
Stayed 1 night in Feb 2020