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The Ville Resort - Casino

4.5 star property

Photo gallery for The Ville Resort - Casino

Land view from property
Outdoor pool, open 7:00 AM to 7:00 PM, pool cabanas (surcharge)
3 restaurants, breakfast, lunch, dinner served; Asian cuisine
Executive Suite | Bathroom
3 restaurants, breakfast, lunch, dinner served; Asian cuisine

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
Sir Leslie Thiess Drive, Townsville, QLD, 4810
  • Place, Townsville Entertainment & Convention Centre
    ‪2 min walk‬
  • Place, Magnetic Island Ferry Terminal
    ‪6 min walk‬
  • Place, The Strand Beach
    ‪11 min walk‬
  • Airport, Townsville, QLD (TSV)
    ‪11 min drive‬

Room options

View all photos for Deluxe King Marina

Deluxe King Marina

Deluxe King Marina

  • Marina view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite

Executive Suite | Bathroom

Executive Suite

  • Marina view
  • 64 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

10.0 out of 10
Exceptional
(1 review)
  • Partial ocean view
  • 64 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive King Ocean View

Minibar, in-room safe, desk, laptop workspace

Executive King Ocean View

8.2 out of 10
Very good
(10 reviews)
  • Ocean view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive King Marina View

Minibar, in-room safe, desk, laptop workspace

Executive King Marina View

8.0 out of 10
Very good
(3 reviews)
  • Marina view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Ocean

Minibar, in-room safe, desk, laptop workspace

Deluxe King Ocean

9.4 out of 10
Exceptional
(18 reviews)
  • Partial ocean view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Marina

Minibar, in-room safe, desk, laptop workspace

Deluxe Twin Marina

7.0 out of 10
Good
(2 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Twin Ocean Room

Minibar, in-room safe, desk, laptop workspace

Deluxe Twin Ocean Room

9.0 out of 10
Wonderful
(33 reviews)
  • Ocean view
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Twin Marina View

Minibar, in-room safe, desk, laptop workspace

Executive Twin Marina View

9.4 out of 10
Exceptional
(8 reviews)
  • Marina view
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Twin Ocean View

Minibar, in-room safe, desk, laptop workspace

Executive Twin Ocean View

8.0 out of 10
Very good
(1 review)
  • Ocean view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Resort King Marina View

Resort King Marina View

Resort King Marina View

8.8 out of 10
Excellent
(8 reviews)
  • Marina view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Resort King Ocean View

Minibar, in-room safe, desk, laptop workspace

Resort King Ocean View

9.0 out of 10
Wonderful
(6 reviews)
  • Ocean view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Resort Twin Marina View

Resort Twin Marina View | View from room

Resort Twin Marina View

9.6 out of 10
Exceptional
(5 reviews)
  • Marina view
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Resort Twin Ocean View

View from room

Resort Twin Ocean View

9.6 out of 10
Exceptional
(4 reviews)
  • Ocean view
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Resort King Suite

Minibar, in-room safe, desk, laptop workspace

Resort King Suite

10.0 out of 10
Exceptional
(1 review)
  • Marina view
  • 64 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Resort Twin Suite

Resort Twin Suite | Balcony

Resort Twin Suite

  • 64 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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About the area

Townsville

Located in Townsville, The Ville Resort - Casino is connected to the convention center, within a 15-minute walk of Magnetic Island Ferry Terminal and Museum of Tropical Queensland. .This casino hotel is 1.4 mi (2.2 km) from Maritime Museum of Townsville and 1.7 mi (2.7 km) from Queens Gardens.

What's nearby

  • Townsville Entertainment & Convention Centre - 2 min walk - 0.2 km
  • Magnetic Island Ferry Terminal - 6 min walk - 0.6 km
  • The Strand Beach - 11 min walk - 1.0 km
  • Museum of Tropical Queensland - 13 min walk - 1.1 km
  • Maritime Museum of Townsville - 15 min walk - 1.3 km

Getting around

  • Townsville Station - 11 min drive
  • Townsville, QLD (TSV) - 23 min drive

Restaurants

  • ‪Terasu - ‬2 min walk
  • ‪Tobruk Kiosk - ‬15 min walk
  • ‪Spin Cafe - ‬1 min walk
  • ‪Seaview Hotel - ‬3 min drive
  • ‪Juliette's - ‬4 min drive

About this property

The Ville Resort - Casino

Luxury hotel with 3 restaurants connected to the convention center in Townsville
The Ville Resort - Casino offers 194 accommodations with minibars and safes. Televisions come with pay movies. Bathrooms include complimentary toiletries and hair dryers.

This Townsville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a fitness center, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Hands in Harmony. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is open daily.
Make yourself at home in one of the 194 guestrooms featuring refrigerators and minibars. Complimentary wireless internet access is available to keep you connected. Bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Relax at the full-service spa, where you can enjoy massages and body treatments. Gambling sorts can try their luck at the casino, while others may prefer an outdoor pool or a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Grab a bite at The Palm House, one of the hotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges. Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Planning an event in Townsville? This hotel has 0 square feet (0 square meters) of space consisting of a conference center and 5 meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
The Palm House - This buffet restaurant serves breakfast and dinner. Reservations are required.
Spin Cafe - Onsite restaurant. Guests can enjoy drinks at the bar. Open daily.
Quarterdeck - This restaurant serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.
Miss Songs - This restaurant specializes in Asian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Valet parking on site (AUD 15 per day; includes in/out privileges)
  • Limited on-site self and valet parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; AUD 34.95 to 44.95 per person
  • 3 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Private picnics

Restaurants on site

  • Miss Songs
  • Quarterdeck
  • Spin Cafe
  • The Palm House

Things to do

  • 24 gaming tables
  • 370 slot machines
  • Casino (13,638 square foot of space)
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Outdoor pool

Family friendly

  • In-room cot
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 5 meeting rooms
  • Conference centre

Outdoors

  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Hot stone massages
  • Prenatal massages
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar in shower
  • Grab bar near toilet
  • Handrails in hallways
  • Handrails in stairways
  • In-room roll-in shower
  • Lift
  • Pool access ramp on site
  • Pool hoist on site
  • Portable shower seat
  • Raised toilet seat
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 9 floors
  • Built in 1986
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Pay films

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The property charges 3.8 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 50.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 34.95 to 44.95 for adults, and AUD 0 to 18.95 for children
  • Valet parking fee: AUD 15 per day (in/out privileges)
  • Rollaway bed fee: AUD 50.0 per night
  • Credit card charges are subject to a surcharge of 3.8 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 7:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Jupiters Townsville
Jupiters Townsville Casino
Jupiters Townsville Hotel & Casino
Townsville Jupiters
Jupiters Hotel Townsville
Jupiters Townsville Hotel And Casino
Jupiters Townsville Hotel Townsville
Ville Resort Casino Townsville
Ville Casino Townsville
Ville Casino
The Ville Casino Townsville
The Ville Resort - Casino Hotel
The Ville Resort - Casino Townsville
The Ville Resort - Casino Hotel Townsville

The Ville Resort - Casino Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 599 out of 1002 reviews
Rating 8 - Good. 284 out of 1002 reviews
Rating 6 - Okay. 73 out of 1002 reviews
Rating 4 - Poor. 23 out of 1002 reviews
Rating 2 - Terrible. 23 out of 1002 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Sally, Richmond

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff super helpful. Splash bar/pool was great.
Stayed 2 nights in Oct 2025

10/10 Excellent

Lynette

Liked: Cleanliness, amenities, property conditions & facilities
All good
Stayed 1 night in Nov 2025

10/10 Excellent

Kelvin

Travelled with family
Liked: Amenities
The staff at the casino were so accomodating for my elderly mother and sister. The simple considerations like finding a room with a walk in shower. My mother found the rooms luxurious and the food in the cafe delicious, the staff friendly and the atmosphere refreshing. Thank you
Stayed 1 night in Oct 2025

10/10 Excellent

Coralie

Liked: Staff & service
Stayed 1 night in Oct 2025

10/10 Excellent

Pat

Stayed 1 night in Oct 2025

10/10 Excellent

Simon

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, great rooms
Stayed 4 nights in Oct 2025

10/10 Excellent

Rebecca

Liked: Cleanliness
Stayed 3 nights in Oct 2025

10/10 Excellent

Tram, Hope Island

Liked: Cleanliness, staff & service, property conditions & facilities
Really lovely to stay with a beautiful pool.
Stayed 1 night in Oct 2025

8/10 Good

CHERYL

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable bed. Plenty of room in the walk-in shower for disability customers.
Stayed 1 night in Oct 2025

10/10 Excellent

Emma

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The rooms were immaculate and the daily room cleaning was outstanding. The buffet options were great - healthy and lots of options. The pool area was beautiful and such a lovely resort vibe. The onsite restaurants were convenient. My only feedback would be to have more staff at the pool bar as service took a very long time. Other than that we loved our stay and will be back if we come back to Townsville.
Stayed 4 nights in Oct 2025

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 1 night in Aug 2025

10/10 Excellent

Cody

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay. Rooms were clean and staff were very friendly.
Stayed 6 nights in Oct 2025

6/10 Okay

Colin

Stayed 2 nights in Oct 2025

10/10 Excellent

Rene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Wonderful ammenities. Beautiful pool
Stayed 2 nights in Oct 2025

10/10 Excellent

Jannett

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ocean was visible the ac worked well
Stayed 3 nights in Oct 2025

6/10 Okay

JINAL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No view from room
Stayed 1 night in Oct 2025

4/10 Poor

Alec

Liked: Cleanliness, staff & service
Parking was appalling there is NO allocated parking for guests it took over 15 minutes to park each time we left the Resort. The Restaurant do not offer anything other than a full breakfast at $45, we are older adults who would maybe eat some fresh fruit a coffee and a slice of toast. I doubt I shall return
Stayed 2 nights in Oct 2025

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room had a great view. Clean and spacious
Stayed 1 night in Oct 2025

8/10 Good

Matthew

Travelled with family
Liked: Cleanliness, staff & service, room comfort
.
Stayed 1 night in Oct 2025

10/10 Excellent

Bridget

Stayed 1 night in Sep 2025

8/10 Good

Debra

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
disappointed that with a night where large volumes of guests and only 1 of 3 lifts where working
Stayed 1 night in Sep 2025

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay, the staff were helpful, the room was great
Stayed 4 nights in Sep 2025

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great no complaints here
Stayed 1 night in Sep 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 5 nights in Sep 2025

6/10 Okay

Donald

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Sep 2025