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Courtyard by Marriott Cleveland Willoughby

3.0 star property

Photo gallery for Courtyard by Marriott Cleveland Willoughby

Premium bedding, in-room safe, desk, laptop workspace
Breakfast and dinner served
Exterior
Reception
Premium bedding, in-room safe, desk, laptop workspace

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
35103 Maplegrove Rd, Willoughby, OH, 44094
  • Place, Chagrin River
    ‪2 min drive‬
  • Place, Legacy Village
    ‪12 min drive‬
  • Place, Rock and Roll Hall of Fame
    ‪28 min drive‬
  • Airport, Cleveland, OH (CLE-Hopkins Intl.)
    ‪37 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed with Sofa bed, Hearing Accessible (Accessible Bathtub)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed, Hearing Accessible (Accessible Bathtub)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed with Sofa bed, Hearing Accessible (Roll-in Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed, Hearing Accessible (Roll-in Shower)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds

  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Hearing Accessible (Accessible Bathtub)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Hearing Accessible (Accessible Bathtub)

  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

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  • Pool
  • Parking included
  • Restaurant
  • Air-conditioning
4.3 out of 5, Excellent, 586 reviews
The price is AU$205
includes taxes & fees
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About the area

Willoughby

Located in Willoughby, Courtyard by Marriott Cleveland Willoughby is in the business district, a 5-minute drive from Classic Park and 8 minutes from Historic Kirtland. .This hotel is 4.6 mi (7.4 km) from Lake Erie and 7.6 mi (12.3 km) from James Garfield National Historic Site.

What's nearby

  • Chagrin River - 2 min drive - 3.6 km
  • Legacy Village - 12 min drive - 18.2 km
  • Case Western Reserve University - 25 min drive - 24.4 km
  • Huntington Bank Field - 27 min drive - 32.2 km
  • Rock and Roll Hall of Fame - 28 min drive - 32.1 km

Getting around

  • Cleveland Station - 20 min drive
  • Cleveland Hopkins International Airport (CLE) - 34 min drive

Restaurants

  • ‪Raising Cane's Chicken Fingers - ‬3 min drive
  • ‪Texas Roadhouse - ‬3 min walk
  • ‪Starbucks - ‬7 min walk
  • ‪Dairy Queen - ‬3 min drive
  • ‪Burger King - ‬3 min drive

About this property

Courtyard by Marriott Cleveland Willoughby

Courtyard by Marriott Cleveland Willoughby offers 90 accommodations with safes and coffee/tea makers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels and pay movies. Refrigerators and microwaves are provided. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Make yourself at home in one of the 90 guestrooms featuring refrigerators and microwaves. Wired and wireless internet access is complimentary, while 32-inch flat-screen televisions with cable programming provide entertainment. Partially open bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Be sure to enjoy recreational amenities including an indoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, a television in a common area, and a banquet hall.
Satisfy your appetite at Bistro, a bistro which features a bar/lounge. Dining is also available at the coffee shop/cafe. Cooked-to-order breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include complimentary wired internet access, express check-in, and express check-out. Planning an event in Willoughby? This hotel has 635 square feet (59 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Bistro - This bistro serves breakfast and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: USD 8 to 10 for adults and USD 8 to 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bistro

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 635 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (107 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM

Contactless check-in available

Express check-in available

Check-out

Check-out before noon

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 8 to 10 for adults, and USD 8 to 10 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Courtyard Cleveland Willoughby

Courtyard Marriott Cleveland Hotel Willoughby

Courtyard Marriott Cleveland Willoughby

Courtyard Marriott Willoughby

Courtyard Willoughby

Courtyard Willoughby Marriott

Marriott Courtyard Willoughby

Marriott Willoughby

Willoughby Courtyard

Willoughby Marriott

Courtyard By Marriott Cleveland Willoughby Hotel Willoughby

Courtyard By Marriott Cleveland Willoughby Ohio

Courtyard Marriott Cleveland Willoughby Hotel

Courtyard Marriott Cleveland Hotel

Courtyard Marriott Cleveland

Courtyard by Marriott Cleveland Willoughby Hotel

Courtyard by Marriott Cleveland Willoughby Willoughby

Courtyard by Marriott Cleveland Willoughby Hotel Willoughby

Courtyard by Marriott Cleveland Willoughby Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 409 out of 790 reviews
Rating 8 - Good. 223 out of 790 reviews
Rating 6 - Okay. 84 out of 790 reviews
Rating 4 - Poor. 45 out of 790 reviews
Rating 2 - Terrible. 29 out of 790 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Joanne

Stayed 3 nights in Jan 2026

4/10 Poor

Austin

When I checked in there was no “welcome” just “ID?” Maybe my expectations are too high but a bottle of water in the room is always nice (I didn’t see one). Hot water did not work so I couldn’t shower before leaving.
Stayed 3 nights in Feb 2026

10/10 Excellent

Derrell

Stayed 1 night in Feb 2026

10/10 Excellent

Michelle

Stayed 1 night in Feb 2026

10/10 Excellent

Jennifer

Clean room, all new. Great dining options
Stayed 1 night in Feb 2026

10/10 Excellent

Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
Great service, clean rooms, comfy beds & Brittnee at breakfast bar was outstanding. Definitely a women who cares & loves her job!! Give her a raise please))
Stayed 1 night in Feb 2026

10/10 Excellent

Timothy

Travelled with family, Business traveller
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Sean and Kaleel were amazing the evening we checked in. Britannie and Maria worked the breakfast area and were unreal. Brittanie should be a trainer. It showed that Maria was a newer employee and Britannie went the extra mile to help and teach her the correct way to use the system, she was patient and very helpful.
Stayed 1 night in Jan 2026

8/10 Good

Terriel, Cleveland

Stayed 1 night in Jan 2026

4/10 Poor

Matthew

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Staff was kind and apologetic, but the pool was closed and that's the only reason we booked this place. A bunch of disappointed kids in our large group.
Stayed 1 night in Jan 2026

10/10 Excellent

M

Stayed 1 night in Jan 2026

2/10 Terrible

Lindsey

Travelled with family and small children, Travelled with group
Disliked: Cleanliness
The staff was friendly however upon checking in we were told that the pool and hot tub were not in service. We cam to Ohio with 2 other family’s and the only reason we all stayed here was so that our kids could swim. No pool, no hot tub, and no kitchen staff. Our shower was slow draining and had to stand in inches of water. We would’ve cancelled our reservation however we booked through Expedia and were told we’d need to work with them to cancel. Rather than risk no other hotels nearby and not being able to cancel and be reimbursed we stayed.
Stayed 1 night in Jan 2026

8/10 Good

Oleg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2026

2/10 Terrible

Nerissa

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Absolutely horrendous. The desk chair was broken, room was unclean and smelled like musk with hairs EVERYWHERE in the bathroom (inside the room.) The pool was inoperable, and there was no business center area. Lastly, the lot wasn't plowed very good
Stayed 2 nights in Jan 2026

10/10 Excellent

Neslihan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2026

10/10 Excellent

Linda

Stayed 2 nights in Jan 2026

10/10 Excellent

chad

Liked: Cleanliness, property conditions & facilities
Clean room, great staff at lobby to meet you.
Stayed 1 night in Jan 2026

10/10 Excellent

kim

Everything was great!
Stayed 1 night in Jan 2026

8/10 Good

Marielle

Stayed 1 night in Dec 2025

8/10 Good

calvin

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a great time while staying at the Collins.
Stayed 1 night in Dec 2025

10/10 Excellent

Andrew, Naperville

Stayed 1 night in Dec 2025

8/10 Good

Barbara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was very quiet-esp the HVAC system. Slept soundly
Stayed 1 night in Dec 2025

10/10 Excellent

Derek

Stayed 1 night in Dec 2025

10/10 Excellent

lawrence

Stayed 1 night in Dec 2025

10/10 Excellent

Marielle

Liked: Cleanliness, property conditions & facilities
Nice Affordable stay
Stayed 1 night in Nov 2025

8/10 Good

LaTasha

Liked: Cleanliness, property conditions & facilities
It was very comfortable, besides the tv hanging off the wall the room was nice.
Stayed 1 night in Dec 2025