Hyatt Place Montreal - Downtown

3.5 star property

Photo gallery for Hyatt Place Montreal - Downtown

Indoor pool
Daily buffet breakfast (CAD 11.00 per person)
Premium bedding, pillow-top beds, in-room safe, desk
Meeting facility
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • 24/7 front desk
  • Gym
  • Pool
  • Parking available

Explore the area

View map
1415, rue Saint-Hubert, Montreal, QC, H2L3Y9
  • Old Port of Montreal
    ‪13 min walk‬
  • Montreal Convention Centre
    ‪15 min walk‬
  • Notre Dame Basilica
    ‪16 min walk‬
  • Montreal, QC (YUL-Pierre Elliott Trudeau Intl.)
    ‪23 min drive‬

Room options

Room, 2 Queen Beds (high floor)

8.8 out of 10
Excellent
(13 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(19 reviews)
  • 29 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed (high floor)

9.4 out of 10
Exceptional
(48 reviews)
  • 29 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, City View

9.0 out of 10
Wonderful
(28 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed with Sofa bed, City View

9.6 out of 10
Exceptional
(14 reviews)
  • 29 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds

9.4 out of 10
Exceptional
(101 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed (Speciality)

  • 89 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed

  • 59 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About the area

Montreal

A stay at Hyatt Place Montreal - Downtown places you in the heart of Montreal, within a 5-minute drive of Montreal Convention Centre and Old Port of Montreal. .This family-friendly hotel is 1 mi (1.7 km) from Notre Dame Basilica and 1.6 mi (2.6 km) from Bell Centre.

What's nearby

  • Old Port of Montreal - 13 min walk - 1.2 km
  • Montreal Convention Centre - 15 min walk - 1.3 km
  • Notre Dame Basilica - 16 min walk - 1.4 km
  • McGill University - 4 min drive - 2.3 km
  • Bell Centre - 4 min drive - 3.3 km

Getting around

  • Berri-UQAM Station - 3 min walk
  • Lucien L'Allier Station - 4 min drive
  • Montreal Metropolitan Airport (YHU) - 21 min drive

Restaurants

  • ‪Café Van Houtte - ‬2 min walk
  • Métro Pizza
  • ‪Tuttifrutti Place Dupuis - ‬1 min walk
  • McDonald's
  • ‪Bistro Au Vieux St-Hubert - ‬2 min walk

About this property

Hyatt Place Montreal - Downtown

Family-friendly hotel with a sauna connected to a shopping center in Montreal
Hyatt Place Montreal - Downtown offers 351 accommodations with espresso makers and safes. Pillowtop beds feature premium bedding. Smart televisions come with cable channels and pay movies. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool, a sauna, and a 24-hour fitness center.
Make yourself at home in one of the 351 guestrooms featuring espresso makers and Smart televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature bathtubs or showers, complimentary toiletries, and hair dryers.
Don't miss out on the many recreational opportunities, including an indoor pool, a sauna, and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, an arcade/game room, and shopping on site.
Satisfy your appetite at the hotel's coffee shop/cafe, or stop in at the grocery/convenience store. Buffet breakfasts are served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Planning an event in Montreal? This hotel has 6078 square feet (565 square meters) of space consisting of conference space and 10 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
La Place Bar - This bar serves light fare only.
Breakfast Buffet - This buffet restaurant serves breakfast and brunch. Open daily.
Starbucks - This coffee shop serves light fare only. Open daily.

Languages

Arabic, English, French, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (CAD 22.61 per day)
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; CAD 11 per person
  • A coffee shop/cafe

Restaurants on site

  • Breakfast Buffet
  • La Place Bar
  • Starbucks

Things to do

  • 24-hour gym
  • Arcade/game room
  • Indoor pool
  • Sauna
  • Shopping centre

Family friendly

  • Arcade/game room
  • Free cot
  • Grocery/convenience store
  • Indoor pool
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10 meeting rooms
  • 24-hour business centre
  • 6,078 square feet of conference space
  • Computer station
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Lift (104 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 30 floors
  • Banquet hall
  • Built in 2021
  • Communal living room
  • Reception hall
  • Renovated entire property - July 2021
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Pay films
  • Smart TV with cable channels

Food and drink

  • Espresso maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 75 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 40 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 150.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CAD 11.00 per person
  • Covered self parking fee: CAD 22.61 per day (in/out privileges)
  • Pet fee: CAD 75 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 2023-10-31, 574000

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 6:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Hyatt Place Montreal - Downtown Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 845 out of 1364 reviews
Rating 8 - Good. 302 out of 1364 reviews
Rating 6 - Okay. 116 out of 1364 reviews
Rating 4 - Poor. 48 out of 1364 reviews
Rating 2 - Terrible. 53 out of 1364 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Neil

Stayed 3 nights in May 2025

10/10 Excellent

Lana

Travelled with family
Liked: Cleanliness, amenities
The facility was great, but the neighborhood was a bit sketchy. We couldn't walk at night.
Stayed 2 nights in May 2025

10/10 Excellent

Julie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brand new, modern and efficient room design.
Stayed 1 night in May 2025

2/10 Terrible

Veronica

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Cockroaches on the hotel and pool has dirty water. No one‘s cleaning reported to the main desk. I doubt it they’ll do anything.
Stayed 2 nights in May 2025

8/10 Good

mark

Liked: Cleanliness, staff & service
Helpful staff and grocery on site
Stayed 1 night in May 2025

8/10 Good

Seunghui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

John

Excellent
Stayed 2 nights in May 2025

8/10 Good

Alexa

Stayed 3 nights in May 2025

10/10 Excellent

Broden

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Hyatt was an amazing hotel, especially for me and my partners first time in Montreal! I enjoyed the area, walkable distance from Old Montreal, Downtown, restaurants, bars and clubs. Our room was clean and classy, along with a breathtaking view. It was convenient having the grocery store right beside the hotel paired with the metro near it too. Overall, our experience was great, supported with great service. A trip we won't forget, thankful in the hands of Hyatt.
Stayed 4 nights in Apr 2025

6/10 Okay

jesse

Stayed 1 night in May 2025

4/10 Poor

Shane

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Imagine spending good money to get an upgraded room and ending up getting stuck in one half of an adjoining room. This is what happened to me. Wouldn't of been a problem other than the fact there was a family of four in the next room and they were noisy AF. Having that door there was just like having them in the same room as far as noise goes. A family should never have been placed in an adjoining room. Overall, the hotel was noisy anyways. Constant stomping from above. Additionally, no complimentary breakfast. They charge 11$ and tax for the same type of food other places give away for free. The area around the hotel is terrible. Lot's of homeless and weird people. It is on the wrong end of St. Catherine's street. Lot's of food options around however and there is even a small supermarket in the building. I won't be back because they did me dirty on the adjoining room.
Stayed 2 nights in May 2025

8/10 Good

Lauren

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was extremely clean and very conveniently attached to a full grocery store, Starbucks and food court. Located only one block from a main subway station that services three different metro lines. My family and I enjoyed our stay here
Stayed 3 nights in May 2025

6/10 Okay

M Redwan Zinan, Waterloo

Business traveller
Liked: Cleanliness, staff & service
I have had good experiences in hyatt montreal before, but this time the toilet was faulty in my room. The flush keeps running every 10-15 min and making a noise. It was so disturbing to sleep in the room due to faulty flush. Also I asked the front desk for a toothpaste and brush, they told me they will send to the room, but it never came. Other than that the place was clean and beds were comfortable. Thank you
Stayed 2 nights in May 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good
Stayed 1 night in May 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Sean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Chantal

Travelled with family
Liked: Amenities
Very nice place
Stayed 1 night in May 2025

10/10 Excellent

Roxanne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel near downtown

Convenient location for our business in town. Nice renovated room. Great service at check in. More than reasonable breakfast buffet.
Stayed 1 night in Apr 2025

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Poor signage for how to get from the underground patking to the hotel elevator. Other than that our stay was fantastic. Francois was a pleasure to deal with upon check in and anytime I saw hotel staff they were very pleasent and welcoming and always said hello. I will recommend for any friends visiting Montreal
Stayed 1 night in Apr 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Missing Cups and Glasses

The staff were excellent. The room was clean and very pleasant. The only negative was that there were no glasses or cups yet a coffee service was provided. Very strange!!
Stayed 1 night in Apr 2025

8/10 Good

Nikita K

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Deborah

Stayed 1 night in Apr 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant first stay

The hotel room was comfortable and the staff all very friendly. One of them even lent me her personal umbrella when I had to go out in the rain! The gym was clean with a big TV and phone chargers. Two of the icemakers didn't function while I was there, and the staff said they would check on them. The area is convenient to the train but the homelessness in Montreal was palpable when walking around the area; this being said, I never felt threatened. and there are nice places in the area. It is certainly quieter here than in the center of "downtown." There is a market, pharmacy, and coffee shop contained within the same building, which I found very convenient. It was also very easy to get here from the airport on the 747 bus. I would stay here again.
Stayed 3 nights in Apr 2025

10/10 Excellent

Brenda J

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent service in a central location.

This was a great hotel with a central location The staff was excellent and rooms were very comfortable. Would stay here again.
Stayed 2 nights in Apr 2025