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Hotel Chez Swann

4.0 star property

Photo gallery for Hotel Chez Swann

City view
Exterior
Lobby sitting area
Standard Room
Bar (on property)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast included
  • 24/7 front desk
  • Laundry
  • Air conditioning

Explore the area

View map
Montreal, QC
  • McGill University
    ‪5 min walk‬
  • Bell Centre
    ‪8 min walk‬
  • Montreal Convention Centre
    ‪17 min walk‬
  • Montreal, QC (YUL-Pierre Elliott Trudeau Intl.)
    ‪20 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

9.2 out of 10
Wonderful
(12 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Suite

Suite

8.6 out of 10
Excellent
(4 reviews)
  • 41 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite, 2 Queen Beds

Junior Suite, 2 Queen Beds

Junior Suite, 2 Queen Beds

  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room

Standard Room

7.8 out of 10
Good
(12 reviews)
  • 28 sq m
  • Sleeps 2

Similar properties

Lobby

Best Western Plus Montreal Downtown-Hotel Europa

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.2 out of 5, Very good, (3089)
The price is AU$243
for 1 room
includes taxes & fees
25 Aug - 26 Aug
Best Western Plus Montreal Downtown-Hotel Europa

About the area

Montreal

A stay at Hotel Chez Swann places you in the heart of Montreal, steps from The Underground City and Sainte-Catherine Street. .This boutique hotel is 0.3 mi (0.6 km) from Bell Centre and 0.4 mi (0.6 km) from McGill University.

What's nearby

  • McGill University - 5 min walk - 0.5 km
  • Montreal Museum of Fine Arts - 5 min walk - 0.5 km
  • Bell Centre - 8 min walk - 0.7 km
  • Montreal Convention Centre - 17 min walk - 1.4 km
  • Old Port of Montreal - 4 min drive - 2.3 km

Getting around

  • Peel Station - 3 min walk
  • Lucien L'Allier Station - 10 min walk
  • Montreal Metropolitan Airport (YHU) - 30 min drive

Restaurants

  • ‪Mister Steer Restaurant - ‬2 min walk
  • ‪MARCUS Restaurant + Lounge - ‬2 min walk
  • ‪Joe's Panini - ‬2 min walk
  • ‪Tim Hortons - ‬2 min walk
  • ‪Sir Winston Churchill Pub - ‬3 min walk

About this property

Hotel Chez Swann

Hotel with free breakfast, steps from The Underground City
Hotel Chez Swann offers 23 accommodations with iPod docking stations and laptop-compatible safes. Each accommodation is individually decorated. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 40-inch LCD televisions come with premium cable channels. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers.

This Montreal hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottled water. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 23 individually decorated guestrooms, featuring iPod docking stations and LCD televisions. Your pillowtop bed comes with Egyptian cotton sheets. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature designer toiletries and hair dryers.
Enjoy recreation amenities such as bicycles to rent or take in the view from a terrace. This hotel also features complimentary wireless internet access, concierge services, and a banquet hall.
Satisfy your appetite with French cuisine at Le Pois Penche, a brasserie which features a bar/lounge. Dining is also available at the coffee shop/cafe. A complimentary continental breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include limo/town car service, express check-in, and express check-out.
A complimentary continental breakfast is served each morning between 7:00 AM and 10:00 AM.
Le Pois Penche - This brasserie specializes in French cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required.

Languages

English, French, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (CAD 40 per day)
  • Limo/town car service
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Le Pois Penche

Things to do

  • Bicycle rentals

Family friendly

  • Cot (surcharge)
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1919
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Individual decor
  • Iron/ironing board on request
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in fee: CAD 35
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 35
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 35.0 per night
Cribs (infant beds) are available for CAD 35.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 200 per stay

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: CAD 40 per day (16 ft away)
  • Early check-in fee: CAD 35 (subject to availability)
  • Late check-out fee: CAD 35 (subject to availability)
  • Crib (infant bed) fee: CAD 35.0 per night
  • Rollaway bed fee: CAD 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Property Registration Number 2026-07-31, 227360

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Chez Swann
Chez Swann Hotel
Chez Swann Montreal
Hotel Chez Swann
Hotel Chez Swann Montreal
Hotel Swann
Swann Hotel

Hotel Chez Swann Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 548 out of 1006 reviews
Rating 8 - Good. 293 out of 1006 reviews
Rating 6 - Okay. 79 out of 1006 reviews
Rating 4 - Poor. 49 out of 1006 reviews
Rating 2 - Terrible. 37 out of 1006 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Jennifer, Edmonton

Stayed 5 nights in May 2025

4/10 Poor

Betsy

Liked: Staff & service
The design is very unique, bed is comfy (but came in seeing stain on the sheet…) Also, this hotel is located in a very noisy area, I could hear car/motor cycles/music all night specially on the weekend (I stayed at the top floor). Also could hear guest talking or walking by everytime. The worst is the shower, water pressure is way too low, just like a coffee machine dripping.. took forever to shower.. Staff are nice tho..
Stayed 3 nights in May 2025

8/10 Good

Alain

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Mixed feelings about Chez Swann. First the room. I booked a suite and it was spectacular. Huge. whimsically decorated, fun, romantic and functional. Love the bathrobes and individual toiletries Next the location : just as great. You’re in the heart of downtown. Amazing. On the downside, building upkeep is not the best, they could provide more amenities such as bottled water, a kettle etc. But the worst was the breakfast which was included. Very very low end except for the French breakfast pastries that were awesome. The rest was toast, cereal, fruit cups, yogurt. Bare minimum. No effort. So disappointing come soldering how much care and attention went into designing the rooms Will probably return for the location and the suite. But would rather go to McD for breakfast
Stayed 1 night in May 2025

8/10 Good

Nelson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

RoomsA++, Breakfast D-

We love the rooms at Chez Swann! While this location lacks the amenities of other hotels in its category, it makes up for that in comfort and style. Unique furnishings & fixtures, and location are pluses for us. Only downside is the breakfast. Their website indicates a Continental breakfast with French pastries; you expext French pastries at a classy boutique hotel to be high quality. These were not that. I know what they say about expectations, but in all honesty making arrangments for a local bakey to deliver quality Quebec style bakery products could easily be absorbed by the repeat bookings that would garner. Its silly, but factul, when you offer something "free" people will judge that offering most harshly. Swann I promise you, fresh proper croissants and bagles would be a small investment that garners you big rewards.
Stayed 2 nights in May 2025

2/10 Terrible

elizabeth

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 1 night in May 2025

10/10 Excellent

Mahmoud

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location close to everything! We had a great stay!
Stayed 4 nights in May 2025

10/10 Excellent

Jason

Travelled with family
Great hotel. Would go again.
Stayed 1 night in Apr 2025

6/10 Okay

Ansley

Liked: Room comfort
Disliked: Cleanliness

Meh. And clean up outside

Dated interior - but comfortable bed. Super disgusting scene right outside our window - trash and rotting food. Breakfast was very underwhelming. Felt more like 2 stars.
Stayed 1 night in May 2025

4/10 Poor

Baptiste

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Allez ailleurs. Hôtel bruyant, la propreté de notre chambre laissait à désirer, la musique du restaurant sous notre chambre a fait vibrer le plancher de notre chambre jusqu'au 23h15, le petit déjeuner est catastrophique: de la vaisselle en plastique jetable pour de la nourriture de dépanneur dans des emballages indidivudelles : rien à la hauteur d un hotel à ce prix là. Et des photos mensongères sur le site web pour le petit déjeuner. Toilettes de chambre bouchées qui plus est. Je n ai jamais connu pire à Montréal.
Stayed 1 night in May 2025

8/10 Good

Christine

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was well decorated and clean. I liked the modern feel and it was updated. It is well located with parking options in the area. The included breakfast was a nice touch.
Stayed 1 night in May 2025

2/10 Terrible

Grayson

Stayed 4 nights in Apr 2025

6/10 Okay

Tory

Disliked: Property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Kanglin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is an Ok hotel, a bit over rated
Stayed 1 night in Apr 2025

2/10 Terrible

Paul

Stayed 1 night in Apr 2025

10/10 Excellent

Mark, HALIFAX

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, friendly staff good amenities but a bit noisy.
Stayed 2 nights in Apr 2025

10/10 Excellent

Ghassan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay in Montreal

Very friendly and convenient place
Stayed 2 nights in Apr 2025

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Pietro

Stayed 1 night in Apr 2025

2/10 Terrible

Manmeet

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The shower in thge room is not working. We have complained to the rerception. They are not sending anyone to fix it or change our room
Stayed 1 night in Apr 2025

8/10 Good

Benjamin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The style of this boutique hotel is still very unique but it is slowly starting to show the impact of time… not as clean as before and the furniture is starting to show its age.
Stayed 2 nights in Mar 2025

10/10 Excellent

Thomas Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
All around good service Breakfast could be tuned up
Stayed 7 nights in Apr 2025

10/10 Excellent

frank

Liked: Cleanliness, staff & service, property conditions & facilities
The location was excellent and peaceful.
Stayed 2 nights in Apr 2025

10/10 Excellent

Steve

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was perfect, clean and spacious, design was beautiful exactly what we were looking for. Dislike I would have to say staff at reception, not sure if this was just a coincident but staff at reception desk were dressed very casually and wearing a baseball cap, looked more like a guess than staff. But hotel had a boutique feeling and was very nice, would stay there again.
Stayed 1 night in Apr 2025

8/10 Good

Remi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

8/10 Good

Erica

Liked: Cleanliness
Stayed 2 nights in Apr 2025