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Hotel Riu Palace Jamaica - Adults Only - All Inclusive

Where to?

Dates

June 2025

July 2025

Free minibar, in-room safe, blackout curtains, iron/ironing board

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Bar
Room service

Explore the area

Mahoe Bay - Ironshore P O, Montego Bay, Saint James

Whitter Village
‪3 min walk‬
Blue Diamond Shopping Centre
‪4 min walk‬
Doctor's Cave Beach
‪7 min drive‬
Montego Bay (MBJ-Sir Donald Sangster Intl.)
‪6 min drive‬

Room options

Junior Suite, Courtyard View (E)

41 sq m
Sleeps 3
1 King Bed

Suite, Jetted Tub, Ocean View (Elite Club | B2C-CA)

Sleeps 2
1 King Bed

Junior Suite, Ocean View (E)

41 sq m
Sleeps 3
1 King Bed

Junior Suite, Ocean View (C)

41 sq m
Sleeps 2
1 King Bed

Junior Suite, Ocean View (B2C-CA)

Sleeps 2
1 King Bed

Junior Suite, Ocean View (B2C-US)

Sleeps 2
2 Double Beds OR 1 King Bed

Junior Suite, Garden View (C)

Wonderful

41 sq m
Sleeps 3
1 King Bed OR 2 Double Beds

Suite, Jetted Tub, Ocean View (Elite Club, E)

41 sq m
Sleeps 2
1 King Bed

Suite, Jetted Tub, Ocean View (Elite Club, L)

41 sq m
Sleeps 2
1 King Bed

Suite, Jetted Tub, Ocean View (Elite Club, U)

Exceptional

41 sq m
Sleeps 2
1 King Bed

Junior Suite, Oceanfront (Elite Club, U)

Good

41 sq m
Sleeps 2
1 King Bed

Junior Suite, Oceanfront (Elite Club, L)

41 sq m
Sleeps 2
1 King Bed

Junior Suite (C)

Exceptional

41 sq m
Sleeps 3
1 King Bed OR 2 Double Beds

Junior Suite, Courtyard View (U)

Excellent

41 sq m
Sleeps 2
1 King Bed

Junior Suite, Courtyard View (C)

41 sq m
Sleeps 2
1 King Bed

Junior Suite, Garden View (L)

41 sq m
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite, Garden View (U)

Very good

41 sq m
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Elite Club, E)

41 sq m
Sleeps 2
1 King Bed

Junior Suite, Courtyard View (B2C-US)

Sleeps 2
2 Double Beds OR 1 King Bed

Junior Suite, Garden View (B2C-US)

Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite (B2C-CA)

Sleeps 3
1 King Bed OR 2 Double Beds

Junior Suite, Garden View (B2C-CA)

Sleeps 3
1 King Bed OR 2 Double Beds

Junior Suite, Oceanfront (Elite Club | C)

Exceptional

41 sq m
Sleeps 2
1 King Bed

Junior Suite, Partial Ocean View (L)

41 sq m
Sleeps 2
1 King Bed

Suite, Jetted Tub, Ocean View (Elite Club, B2C-US)

Sleeps 2
1 King Bed

Junior Suite, Oceanfront (Elite Club, B2C-US)

Sleeps 2
1 King Bed

Junior Suite, Garden View (E)

Exceptional

41 sq m
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (U)

Wonderful

41 sq m
Sleeps 2
1 King Bed

Junior Suite, Courtyard View (B2C-CA)

Sleeps 2
1 King Bed

Junior Suite, Oceanfront (Elite Club | B2C-CA)

Sleeps 2
1 King Bed

Suite, Jetted Tub, Ocean View (Elite Club | C)

59 sq m
Sleeps 2
1 King Bed

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About the area

Montego Bay

When you stay at Hotel Riu Palace Jamaica - Adults Only - All Inclusive in Montego Bay, you'll be on the beach, a 1-minute drive from Jamaica Beaches and 8 minutes from Montego Bay Convention Centre. .This all-inclusive property is 4.9 mi (7.9 km) from Rose Hall Great House and 3.8 mi (6.2 km) from Doctor's Cave Beach.

What's nearby

Whitter Village - 3 min walk - 0.3 km
Blue Diamond Shopping Centre - 4 min walk - 0.4 km
Doctor's Cave Beach - 7 min drive - 6.9 km
Dead End Beach - 9 min drive - 7.3 km
Rose Hall Great House - 11 min drive - 9.3 km

Getting around

Sir Donald Sangster Intl. Airport (MBJ) - 12 min drive

Restaurants

‪Ackee - ‬3 min walk
‪Rose Hall Restaurant - ‬2 min walk
‪Steak House At Riu Reggae - ‬3 min walk
‪KFC - ‬6 min walk
‪The Jerk Hut - ‬3 min drive

About this property

Hotel Riu Palace Jamaica - Adults Only - All Inclusive

Adults-only beachfront property with 3 outdoor pools

Hotel Riu Palace Jamaica - Adults Only - All Inclusive offers 288 air-conditioned accommodations with free minibar items and laptop-compatible safes. Rooms open to balconies. Flat-screen televisions come with satellite channels.

Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of towels. Housekeeping is provided on request.

3 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa, Renova Spa. Services include deep-tissue massages, hot stone massages, sports massages, and facials. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Make yourself at home in one of the 288 air-conditioned rooms featuring free minibar items and flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and complimentary toiletries.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, a nightclub, and a health club. This property also features complimentary wireless internet access, concierge services, and gift shops/newsstands.

This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite at Montego Bay, one of the property's 5 restaurants, or stay in and take advantage of the 24-hour room service. Mingle with other guests at the complimentary reception, held daily. When you are in need of a refreshing drink, visit the poolside bar or one of 4 bars/lounges, or 2 swim-up bars. A complimentary buffet breakfast is served daily from 7 AM to 10:30 AM.

Featured amenities include limo/town car service, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this property consist of conference space and meeting rooms.

A complimentary buffet breakfast is served each morning between 7 AM and 10:30 AM. A complimentary manager's reception is offered each day.

Montego Bay - This buffet restaurant serves breakfast, lunch, and dinner.

LAcquedotto - This theme restaurant specializes in Italian cuisine and serves dinner only. Open daily.

Krystal - This theme restaurant specializes in Fusion cuisine and serves dinner only. Open daily.

Seaside - This steakhouse serves dinner only. Open daily.

Zen - This theme restaurant specializes in Japanese cuisine and serves dinner only. Open daily.

24-hour room service is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included

24-hour room service

In-room minibar (all beverages included)

In-room liquor dispensers

Meals and beverages at companion properties

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking

Scuba-diving lessons

Snorkeling

Windsurfing

Land activities

Fitness facilities

Tennis

Volleyball

Lessons/classes/games

Dancing

Water fitness

Entertainment

Onsite entertainment and activities

Access to onsite nightclubs

Onsite live performances

Languages

English, German, Italian, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

No on-site parking available
Limo/town car service

Food and drink

Free buffet breakfast available daily 7 AM to 10:30 AM
2 swim-up bars
4 bars/lounges
5 restaurants
A poolside bar
Coffee and tea in common areas
Free daily manager's reception
Snack bar/deli

Restaurants on site

Krystal
LAcquedotto
Montego Bay
Seaside
Zen

Things to do

3 outdoor pools
Beach volleyball
Billiards/pool table
Fitness classes
Full-service spa
Health club
Hot tub
Kayaking
Nightclub
Sailing
Sauna
Scuba diving
Shopping
Snorkelling
TV in common areas
Windsurfing

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Grocery/convenience store
Hair salon
Laundry facilities
Luggage storage

Guest services

Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Turndown service
Wedding services

Business services

Conference space
Meeting rooms

Outdoors

Beach loungers
Beach towels
Garden
On the beach
Pool loungers
Pool umbrellas

Full-service spa

Aromatherapy
Body scrubs
Body wraps
Deep-tissue massages
Detox wraps
Facials
Hot stone massages
Hot tub
Reflexology
Sauna
Spa open daily
Sports massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No lift
Well-lit path to entrance

2 buildings
4 floors
At least 80% lighting from LEDs
Built in 2013
Comprehensive food waste policy
Comprehensive recycling policy
Designated smoking areas
Humane treatment of captive wild animals
Local artist showcase
Local culture and ecosystem education
Locally-owned and organised tours and activities
No plastic coffee stirrers
No plastic drinking straws
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Bedsheets provided
Blackout drapes

Bathroom

Dressing gowns
Free toiletries
Hair dryer
Jetted bathtub
Private bathroom
Separate bathtub and shower
Slippers
Towels provided

Entertainment

Flat-screen TV with cable/satellite channels

Food and drink

24-hour room service
Coffee/tea maker
Free bottled water
Free stocked minibar

Air conditioning
Ceiling fan
Connecting rooms available
Eco-friendly toiletries
Electrical adapters
Energy-saving switches in guestrooms
Iron/ironing board
Laptop-compatible safe
LED lighting
Living room
Phone
Recycling
Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email within 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

When a room reservation includes a round-trip airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

This property welcomes adults only

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 21 years old

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Children 18 years old and younger are not permitted at this adults-only property

Only registered guests are allowed in the guestrooms

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

No pets and no service animals are allowed at this property

Property is also known as

Jamaica Palace

Jamaica RIU

Jamaica RIU Palace

Palace Jamaica

RIU Jamaica

RIU Jamaica All Inclusive

RIU Jamaica Palace

RIU Palace

RIU Palace Jamaica

Riu Jamaica Inclusive Adults

Riu Palace Jamaica All Inclusive Adults Montego Bay

Riu Palace Jamaica All Inclusive Adults

Riu Palace Jamaica Adults Montego Bay

Riu Palace Jamaica Adults

Riu Palace Jamaica All Inclusive Adults Only

Riu Jamaica Inclusive Montego

Riu Palace Jamaica All Inclusive Adults Only

Riu Palace Jamaica Adults Only All Inclusive

Hotel Riu Palace Jamaica - Adults Only - All Inclusive Reviews

8.8

Excellent

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

2/10 Terrible

Asharan

Travelled with family

22 Mar 2025

Disliked: Cleanliness, staff & service, property conditions & facilities

Horrible stay food was really bad and rooms are old

Stayed 3 nights in Mar 2025

10/10 Excellent

Ravichandran

21 Mar 2025

Stayed 4 nights in Mar 2025

10/10 Excellent

Eugene Michael

Travelled with group

21 Mar 2025

Liked: Staff & service, amenities, property conditions & facilities

Having the ability to use 3 resorts all inclusive

Stayed 5 nights in Mar 2025

8/10 Good

ANDRE

Travelled with partner

20 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Had a great time, wish I could have stayed longer. The staff were very friendly, very helpful. The food was great. I would have loved to have the pool open late night though but other than that it was a great experience.

Stayed 3 nights in Mar 2025

10/10 Excellent

Robert

Travelled with family

20 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t miss this resort!

Had stayed at JOIA Rose Hall and then spent a few days here after our flight home was cancelled. A much better experience. Wonderful food, staff and facilities. Strongly, strongly recommend, and less expensive than JOIA.

Stayed 4 nights in Mar 2025

10/10 Excellent

Tonya

Travelled with family

20 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Loved it great stay

Stayed 3 nights in Mar 2025

10/10 Excellent

Melanie

Travelled with family

19 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The palace was small and quiet. The restaurants were small so food was fresh and delicious. We had a wonderful vacation.

Stayed 4 nights in Mar 2025

2/10 Terrible

Vincent

Travelled with family

19 Mar 2025

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities

The company RIU lacks any decency, morals, integrity, or class. I booked the wrong hotel RIU paradise Montego Bay. Lo and behold there’s another.RIU paradise tropical Bay. So you could see how it could a mistake can be made. RIU would not transfer the booking from Montego Bay to Negril where my family was staying. It’s OK Expedia.and RIU can expect lawsuits filed by me pro se. Of course I don’t expect to make any money, but I’m going to keep filing so Expedia and RIU spend money for lawyers to defend these cases. Secondly, I have 20 secretaries that are gonna devote one hour per day for the next month bashing Expedia and. RIU hotel chains. Save your money.

Stayed 5 nights in Mar 2025

6/10 Okay

ENDRI

Travelled with family

18 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities

You could not use the beach without being harassed by the guys in the little boats trying to get you to buy stuff. You couldn’t walk in any area between the three resorts without the same thing happening. Everytime you passed by, it was the same thing. Very annoying and not why people go on vacation.

Stayed 5 nights in Mar 2025

10/10 Excellent

Takisha

Travelled with group

18 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Awesome!

Stayed 4 nights in Mar 2025

10/10 Excellent

Ibrahim

17 Mar 2025

Stayed 4 nights in Feb 2025

4/10 Poor

LaSandra

17 Mar 2025

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities

Stayed 4 nights in Mar 2025

10/10 Excellent

Loretta

Travelled with family

15 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff was amazing. There were plenty of food options, entertainment was plentiful. Safe, reliable transportation to excursions. Check in and out were a breeze. I will definitely return.

Stayed 2 nights in Mar 2025

6/10 Okay

Deborah

Travelled with family

15 Mar 2025

Getting to pool so inconvenient. Inside breakfast seating unheard of. Worst when going to buffet as mot tables. But onside fullyvacant but off limits. Food stated various culinary offerings. All seem exactly the same. I have stayed at RIUs for over 25 years and i will never come back to Jamaica. Should have been upgraded for free, said they couldnt as they didnt have rooms. Nut if wanted to pay 300 per night i could. How can that be?

Stayed 7 nights in Mar 2025

8/10 Good

Stephanie A

14 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Resort was nice a little outdated restaurants hard to make reservations so when my husband and I first got there for the first 2 1/2 days we were not able to use the restaurants we had to use the buffet. I feel like this could be improved upon outside of the vacation was well.

Stayed 7 nights in Mar 2025

10/10 Excellent

Theoka

13 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 5 nights in Mar 2025

10/10 Excellent

Uchenna Ifeoma

Travelled with partner

12 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The property is amazing & the workers are spectacular. Food was abundance, staff constant cleaning , friendly & making sure u are okay. I truly enjoyed my vacation. Will definitely return & recommend.

10/10 Excellent

Nikia

12 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Everything was beautiful they greet you when you check in with champagne. I thought that that was really cool especially after the flight that I had.

Stayed 3 nights in Mar 2025

10/10 Excellent

Elaine

Travelled with partner

11 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very clean

Stayed 4 nights in Mar 2025

10/10 Excellent

Dathylia Yalixa, Chicago

11 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 5 nights in Mar 2025

10/10 Excellent

Kareem

Travelled with group

11 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 5 nights in Mar 2025

10/10 Excellent

Dawn

11 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Loved this resort. I would come back in a minute

Stayed 5 nights in Mar 2025

10/10 Excellent

Otis

Travelled with family, Travelled with partner

11 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great resort! Will be back!

Stayed 4 nights in Mar 2025

10/10 Excellent

Cristino

10 Mar 2025

Stayed 4 nights in Mar 2025

10/10 Excellent

Andy

Travelled with partner

10 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It was an easy vacation always able to sit by pool or beach without running for chairs

Stayed 4 nights in Mar 2025

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Hotel Riu Palace Jamaica - Adults Only - All Inclusive

Photo gallery for Hotel Riu Palace Jamaica - Adults Only - All Inclusive

Reviews

Popular amenities

Explore the area

Room options

View all photos for Junior Suite, Courtyard View (E)

Junior Suite, Courtyard View (E)

View all photos for Suite, Jetted Tub, Ocean View (Elite Club | B2C-CA)

Suite, Jetted Tub, Ocean View (Elite Club | B2C-CA)

View all photos for Junior Suite, Ocean View (E)

Junior Suite, Ocean View (E)

View all photos for Junior Suite, Ocean View (C)

Junior Suite, Ocean View (C)

View all photos for Junior Suite, Ocean View (B2C-CA)

Junior Suite, Ocean View (B2C-CA)

View all photos for Junior Suite, Ocean View (B2C-US)

Junior Suite, Ocean View (B2C-US)

View all photos for Junior Suite, Garden View (C)

Junior Suite, Garden View (C)

View all photos for Suite, Jetted Tub, Ocean View (Elite Club, E)

Suite, Jetted Tub, Ocean View (Elite Club, E)

View all photos for Suite, Jetted Tub, Ocean View (Elite Club, L)

Suite, Jetted Tub, Ocean View (Elite Club, L)

View all photos for Suite, Jetted Tub, Ocean View (Elite Club, U)

Suite, Jetted Tub, Ocean View (Elite Club, U)

View all photos for Junior Suite, Oceanfront (Elite Club, U)

Junior Suite, Oceanfront (Elite Club, U)

View all photos for Junior Suite, Oceanfront (Elite Club, L)

Junior Suite, Oceanfront (Elite Club, L)

View all photos for Junior Suite (C)

Junior Suite (C)

View all photos for Junior Suite, Courtyard View (U)

Junior Suite, Courtyard View (U)

View all photos for Junior Suite, Courtyard View (C)

Junior Suite, Courtyard View (C)

View all photos for Junior Suite, Garden View (L)

Junior Suite, Garden View (L)

View all photos for Junior Suite, Garden View (U)

Junior Suite, Garden View (U)

View all photos for Junior Suite, Oceanfront (Elite Club, E)

Junior Suite, Oceanfront (Elite Club, E)

View all photos for Junior Suite, Courtyard View (B2C-US)

Junior Suite, Courtyard View (B2C-US)

View all photos for Junior Suite, Garden View (B2C-US)

Junior Suite, Garden View (B2C-US)

View all photos for Junior Suite (B2C-CA)

Junior Suite (B2C-CA)

View all photos for Junior Suite, Garden View (B2C-CA)

Junior Suite, Garden View (B2C-CA)

View all photos for Junior Suite, Oceanfront (Elite Club | C)

Junior Suite, Oceanfront (Elite Club | C)

View all photos for Junior Suite, Partial Ocean View (L)

Junior Suite, Partial Ocean View (L)

View all photos for Suite, Jetted Tub, Ocean View (Elite Club, B2C-US)

Suite, Jetted Tub, Ocean View (Elite Club, B2C-US)

View all photos for Junior Suite, Oceanfront (Elite Club, B2C-US)

Junior Suite, Oceanfront (Elite Club, B2C-US)

View all photos for Junior Suite, Garden View (E)

Junior Suite, Garden View (E)

View all photos for Junior Suite, Ocean View (U)

Junior Suite, Ocean View (U)

View all photos for Junior Suite, Courtyard View (B2C-CA)

Junior Suite, Courtyard View (B2C-CA)

View all photos for Junior Suite, Oceanfront (Elite Club | B2C-CA)

Junior Suite, Oceanfront (Elite Club | B2C-CA)

View all photos for Suite, Jetted Tub, Ocean View (Elite Club | C)

Suite, Jetted Tub, Ocean View (Elite Club | C)

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About the area

Montego Bay

What's nearby

Getting around

Restaurants

About this property

Hotel Riu Palace Jamaica - Adults Only - All Inclusive

All-inclusive details

Gratuities and taxes