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Hotel Riu Palace Jamaica - Adults Only - All Inclusive

4.5 star property

Photo gallery for Hotel Riu Palace Jamaica - Adults Only - All Inclusive

Poolside bar
View from property
1 bedroom, free minibar, in-room safe, blackout curtains
Free daily buffet breakfast
Front of property – evening/night

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar

Explore the area

View map
Mahoe Bay - Ironshore P O, Montego Bay, Saint James
  • Place, Whitter Village
    ‪3 min walk‬
  • Place, Blue Diamond Shopping Centre
    ‪4 min walk‬
  • Place, Doctor's Cave Beach
    ‪7 min drive‬
  • Airport, Montego Bay (MBJ-Sir Donald Sangster Intl.)
    ‪6 min drive‬

Room options

View all photos for Suite Junior with Garden View

1 bedroom, free minibar, in-room safe, blackout curtains

Suite Junior with Garden View

  • 41 sq m
  • Sleeps 3

View all photos for Junior Suite, Partial Ocean View (L)

1 bedroom, free minibar, in-room safe, blackout curtains

Junior Suite, Partial Ocean View (L)

  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Ocean View (U)

1 bedroom, free minibar, in-room safe, blackout curtains

Junior Suite, Ocean View (U)

8.8 out of 10
Excellent
(49 reviews)
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Garden View (L)

1 bedroom, free minibar, in-room safe, blackout curtains

Junior Suite, Garden View (L)

  • 41 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Garden View (U)

1 bedroom, free minibar, in-room safe, blackout curtains

Junior Suite, Garden View (U)

8.4 out of 10
Very good
(153 reviews)
  • 41 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Tropical View, U)

1 bedroom, free minibar, in-room safe, blackout curtains

Junior Suite (Tropical View, U)

9.0 out of 10
Wonderful
(36 reviews)
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Ocean View (B2C-US)

1 bedroom, free minibar, in-room safe, blackout curtains

Junior Suite, Ocean View (B2C-US)

  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Garden View (B2C-US)

1 bedroom, free minibar, in-room safe, blackout curtains

Junior Suite, Garden View (B2C-US)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Tropical View, B2C-US)

1 bedroom, free minibar, in-room safe, blackout curtains

Junior Suite (Tropical View, B2C-US)

  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (C)

1 bedroom, free minibar, in-room safe, blackout curtains

Junior Suite (C)

10.0 out of 10
Exceptional
(3 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Garden View (C)

1 bedroom, free minibar, in-room safe, blackout curtains

Junior Suite, Garden View (C)

8.0 out of 10
Very good
(3 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite (Tropical View, C)

1 bedroom, free minibar, in-room safe, blackout curtains

Junior Suite (Tropical View, C)

  • 41 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Ocean View (C)

1 bedroom, free minibar, in-room safe, blackout curtains

Junior Suite, Ocean View (C)

  • 41 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Oceanfront (Elite Club | C)

1 bedroom, free minibar, in-room safe, blackout curtains

Junior Suite, Oceanfront (Elite Club | C)

10.0 out of 10
Exceptional
(1 review)
  • 41 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Jetted Tub, Ocean View (Elite Club | C)

1 bedroom, free minibar, in-room safe, blackout curtains

Suite, Jetted Tub, Ocean View (Elite Club | C)

  • 59 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Courtyard View (E)

1 bedroom, free minibar, in-room safe, blackout curtains

Junior Suite, Courtyard View (E)

  • 41 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Ocean View (E)

1 bedroom, free minibar, in-room safe, blackout curtains

Junior Suite, Ocean View (E)

  • 41 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Garden View (E)

1 bedroom, free minibar, in-room safe, blackout curtains

Junior Suite, Garden View (E)

10.0 out of 10
Exceptional
(2 reviews)
  • 41 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (Elite Club, E)

1 bedroom, free minibar, in-room safe, blackout curtains

Junior Suite, Oceanfront (Elite Club, E)

  • 41 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Jetted Tub, Ocean View (Elite Club, E)

1 bedroom, free minibar, in-room safe, blackout curtains

Suite, Jetted Tub, Ocean View (Elite Club, E)

  • 41 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Oceanfront (Elite Club, U)

1 bedroom, free minibar, in-room safe, blackout curtains

Junior Suite, Oceanfront (Elite Club, U)

8.0 out of 10
Very good
(12 reviews)
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Jetted Tub, Ocean View (Elite Club, U)

1 bedroom, free minibar, in-room safe, blackout curtains

Suite, Jetted Tub, Ocean View (Elite Club, U)

9.4 out of 10
Exceptional
(3 reviews)
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Oceanfront (Elite Club, L)

1 bedroom, free minibar, in-room safe, blackout curtains

Junior Suite, Oceanfront (Elite Club, L)

  • 41 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Jetted Tub, Ocean View (Elite Club, L)

1 bedroom, free minibar, in-room safe, blackout curtains

Suite, Jetted Tub, Ocean View (Elite Club, L)

  • 41 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Oceanfront (Elite Club, B2C-US)

1 bedroom, free minibar, in-room safe, blackout curtains

Junior Suite, Oceanfront (Elite Club, B2C-US)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Jetted Tub, Ocean View (Elite Club, B2C-US)

1 bedroom, free minibar, in-room safe, blackout curtains

Suite, Jetted Tub, Ocean View (Elite Club, B2C-US)

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Garden View (B2C-CA)

1 bedroom, free minibar, in-room safe, blackout curtains

Junior Suite, Garden View (B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite (B2C-CA)

1 bedroom, free minibar, in-room safe, blackout curtains

Junior Suite (B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite (Tropical View, B2C-CA)

1 bedroom, free minibar, in-room safe, blackout curtains

Junior Suite (Tropical View, B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Oceanfront (Elite Club | B2C-CA)

1 bedroom, free minibar, in-room safe, blackout curtains

Junior Suite, Oceanfront (Elite Club | B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Ocean View (B2C-CA)

1 bedroom, free minibar, in-room safe, blackout curtains

Junior Suite, Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Jetted Tub, Ocean View (Elite Club | B2C-CA)

1 bedroom, free minibar, in-room safe, blackout curtains

Suite, Jetted Tub, Ocean View (Elite Club | B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Junior with Side Sea View

Bathroom

Suite Junior with Side Sea View

  • 41 sq m
  • Sleeps 2

View all photos for Room Premium with Sea View

1 bedroom, free minibar, in-room safe, blackout curtains

Room Premium with Sea View

  • 41 sq m
  • Sleeps 2

View all photos for Suite Premium with Sea View

1 bedroom, free minibar, in-room safe, blackout curtains

Suite Premium with Sea View

  • 59 sq m
  • Sleeps 2

Similar properties

5 outdoor pools, pool umbrellas, pool loungers
Hotel Riu Montego Bay - Adults Only - All Inclusive
  • Pool
  • Hot tub
  • Breakfast included
  • All-inclusive
4.3 out of 5, Excellent, 5,144 reviews
The price is AU$478
includes taxes & fees
2 Dec - 3 Dec
Hotel Riu Montego Bay - Adults Only - All Inclusive

About the area

Montego Bay

When you stay at Hotel Riu Palace Jamaica - Adults Only - All Inclusive in Montego Bay, you'll be on the beach, a 1-minute drive from Jamaica Beaches and 9 minutes from Rose Hall Great House. .This all-inclusive property is 3.8 mi (6.2 km) from Doctor's Cave Beach and 6.9 mi (11.1 km) from Montego Bay Cruise Ship Terminal.

What's nearby

  • Whitter Village - 3 min walk - 0.3 km
  • Blue Diamond Shopping Centre - 4 min walk - 0.4 km
  • SuperClubs Ironshore Golf and Country Club - 4 min drive - 3.2 km
  • Doctor's Cave Beach - 7 min drive - 6.9 km
  • Rose Hall Great House - 11 min drive - 9.3 km

Getting around

  • Sir Donald Sangster Intl. Airport (MBJ) - 12 min drive

Restaurants

  • ‪Rose Hall Restaurant - ‬2 min walk
  • ‪Ackee - ‬3 min walk
  • ‪KFC - ‬6 min walk
  • ‪Steak House At Riu Reggae - ‬3 min walk
  • ‪Burger King - ‬2 min walk

About this property

Hotel Riu Palace Jamaica - Adults Only - All Inclusive

Adults-only beachfront property with 3 outdoor pools
Hotel Riu Palace Jamaica - Adults Only - All Inclusive offers 288 air-conditioned accommodations with free minibar items and laptop-compatible safes. Rooms open to balconies. Flat-screen televisions come with satellite channels.

Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of towels. Housekeeping is provided on request.

3 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa, Renova Spa. Services include deep-tissue massages, hot stone massages, sports massages, and facials. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Make yourself at home in one of the 288 air-conditioned rooms featuring free minibar items and flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and complimentary toiletries.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, a nightclub, and a health club. This property also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite at Montego Bay, one of the property's 5 restaurants, or stay in and take advantage of the 24-hour room service. Mingle with other guests at the complimentary reception, held daily. When you are in need of a refreshing drink, visit the poolside bar or one of 4 bars/lounges, or 2 swim-up bars. A complimentary buffet breakfast is served daily from 7 AM to 10:30 AM.
Featured amenities include limo/town car service, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Montego Bay? This property has 1916 square feet (178 square meters) of space consisting of conference space and meeting rooms.
A complimentary buffet breakfast is served each morning between 7 AM and 10:30 AM. A complimentary manager's reception is offered each day.
Montego Bay - This buffet restaurant serves breakfast, lunch, and dinner.
LAcquedotto - This theme restaurant specializes in Italian cuisine and serves dinner only. Open daily.
Krystal - This theme restaurant specializes in Fusion cuisine and serves dinner only. Open daily.
Seaside - This steakhouse serves dinner only. Open daily.
Zen - This theme restaurant specializes in Japanese cuisine and serves dinner only. Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers
Meals and beverages at companion properties

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Scuba-diving lessons
Snorkeling
Windsurfing

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Dancing
Water fitness

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Limo/town car service

Food and drink

  • Free buffet breakfast available daily 7 AM to 10:30 AM
  • 2 swim-up bars
  • 4 bars/lounges
  • 5 restaurants
  • A poolside bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Krystal
  • LAcquedotto
  • Montego Bay
  • Seaside
  • Zen

Things to do

  • 3 outdoor pools
  • Beach volleyball
  • Billiards/pool table
  • Fitness classes
  • Full-service spa
  • Health club
  • Hot tub
  • Kayaking
  • Nightclub
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkelling
  • TV in common areas
  • Windsurfing

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 1,916 square feet of conference space
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance

More

  • 2 buildings
  • 4 floors
  • At least 80% lighting from LEDs
  • Built in 2013
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Living room
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email within 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
When a room reservation includes a round-trip airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.

Renovations and closures

This property is closed from November 7 2025 to November 29 2025 (dates subject to change).

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

This property welcomes adults only
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 18 years old and younger are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Jamaica Palace
Jamaica RIU
Jamaica RIU Palace
Palace Jamaica
RIU Jamaica
RIU Jamaica All Inclusive
RIU Jamaica Palace
RIU Palace
RIU Palace Jamaica
Riu Jamaica Inclusive Adults
Riu Palace Jamaica All Inclusive Adults Montego Bay
Riu Palace Jamaica All Inclusive Adults
Riu Palace Jamaica Adults Montego Bay
Riu Palace Jamaica Adults
Riu Palace Jamaica All Inclusive Adults Only
Riu Jamaica Inclusive Montego
Riu Palace Jamaica All Inclusive Adults Only
Riu Palace Jamaica Adults Only All Inclusive

Hotel Riu Palace Jamaica - Adults Only - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1021 out of 1609 reviews
Rating 8 - Good. 347 out of 1609 reviews
Rating 6 - Okay. 137 out of 1609 reviews
Rating 4 - Poor. 55 out of 1609 reviews
Rating 2 - Terrible. 49 out of 1609 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Spanyata

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Niurka, Nanuet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to relax.
Stayed 4 nights in Aug 2025

6/10 Okay

Jeffrey

Travelled with partner
Liked: Staff & service, amenities
Was not worth paying for elite. Rooms were outdated food was average at best. People were friendly though
Stayed 5 nights in Jul 2025

6/10 Okay

Claudio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I looooovvveeee Jamaica. The Riu is ok. Affordable but if there is a priority for this property is the food. It’s terrible. The Italian and Asian tastes like hospital food. Please improve the menu even if you have to increase the overall price a bit. The other issue is the outdated rooms. They are clean but what’s up with the purple glass block. Serious update needed. Besides that the property is nice and close to the airport and the staff is friendly.
Stayed 4 nights in Aug 2025

8/10 Good

Betty

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a beautiful place. Surrounding properties offer a lot but a little more at palace would be nice. I’d stay there again. It’s the best one out of the three properties.
Stayed 6 nights in May 2025

8/10 Good

Sudonna, brookyn

Travelled with family and small children
Liked: Cleanliness, staff & service
I don’t think it matters what I like and don’t like, they are not going to make them changes for me. I am grateful it was a nice experience.
Stayed 4 nights in Aug 2025

10/10 Excellent

Teresita Ferreira

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it . I will definitely be back
Stayed 4 nights in Aug 2025

2/10 Terrible

Marci

Travelled with group
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Unfortunately the room I stayed in was not what I was expecting. The first night I slept in the bed I was bit up from my left shoulder down to the left side of my hip. When I pulled the sheets back the mattress was moldy on the coners. I called to get a different room and unfortunately they was not able to accommodate me. That will be my first and last time ever staying at Riu palace Montego Bay.
Stayed 3 nights in Jun 2025

8/10 Good

Alaya

Liked: Cleanliness, staff & service, amenities
Just left from a 4 day stay. Beautiful country, beautiful resort. Very accommodating. Driver for hotel spiked prices for an excursion so i would recommend inquiring with different people for excursion prices. I was not pleased with the fact you have to make dinner reservations days in advance. Also room service food items were terrible. Other than that i really enjoyed myself, I would just plan my dining times strictly.
Stayed 5 nights in Aug 2025

6/10 Okay

Naomi

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

8/10 Good

Jacqueline

Stayed 5 nights in Jul 2025

10/10 Excellent

Latoya

Stayed 4 nights in Jul 2025

10/10 Excellent

Kevin Durrell

Liked: Cleanliness, amenities, property conditions & facilities
Nice love it
Stayed 3 nights in Aug 2025

10/10 Excellent

Kimberly Ann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the veiws and it was a wonderful place to stay. Staff was always helpful. The only bad thing is when you enjoy the jacuzzi outside the balcony is tile and slippery when you get out even with a towel down.buffet was wonderful you had alot of different types of food for everyones liking.
Stayed 4 nights in Jul 2025

10/10 Excellent

Chanelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They do their big one at RIU Palace, Montego Bay, and Reggae. The whole trip to Montego Bay in itself was top tier. Everyone is extremely friendly and you can tell that they love what they do! An amazing experience and I will definitely be back!
Stayed 4 nights in Jul 2025

10/10 Excellent

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time at RIU palace. They had great variety of food and we were able to book the restaurants we wanted to. Not fine dining quality food, but some of the best we have had at an all inclusive. Also was nice to have food available 24/7. Staff was great. Shout out to Winston, Archer, Nakia, Bubbles, Astro, Dinero, and Francissa. Property was nice. Didn’t really take advantage of being able to visit the other attached RIU hotels because we didn’t need to. We did do some of the available water sports which was nice. Room was good. A bit outdated and beat up, but the bed was good and the shower had great water pressure. Had all the amenities we needed. I know they have Elite rooms but didn’t hear anything about that or how we may have upgraded. Overall we were happy with our stay at RIU palace.
Stayed 4 nights in Jul 2025

8/10 Good

Milton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2025

10/10 Excellent

Felecia AnnMarie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the exclusivity of the elite club beach, cabana area, bar and lounge. No need to wake up early to fight for seating on the beach.
Stayed 3 nights in Jun 2025

8/10 Good

LaTasha

Travelled with partner
Liked: Cleanliness
Our stay at the RIU Palace was just okay. The rooms are dated and need a renovation, the rooms do not have a resort feel, nothing but an overpriced hotel room. The outdoor areas are beautiful. The food is just okay, the vegetables\sides lacked seasoning. We paid for dinner on the beach, and it took 2 hours to get our dinner served, the light kept going out, no music, the lobster was dry and overcooked. The BBQ hut chicken was dry and overcooked too. Reservations for the restaurants were hard to get. At times, it was hard to get attention at the bar as they were super busy with not enough personnel for the crowds in and around the pool. We enjoyed the pool foam party, the MJ show, and the white party. However, during the day there were not many fun activities, I found myself bored a few times. Most of the workers are hard workers and are friendly. But there are some with bad attitudes. Bring your own towels and washcloths, they will only leave a set for each person in the room, it's hot and being in a pool or doing an excursion most would want to shower again prior to dinner.... don’t ask for extra as you will not get it. The RIU app has housekeeping as a 24-hour service, we submitted a request, and it was ignored. After waiting an hour, I called...the front desk informed me that there was no one available to give me a blanket for the bed. I was cold and couldn't figure out the thermostat to turn the AC down. Therefore, I didn't sleep well and, the beds were har
Stayed 5 nights in Jul 2025

10/10 Excellent

Bianca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2025

10/10 Excellent

Kenneth

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great Service everywhere at the resort. Very fun with lots to do. If you enjoy eating good and drinking this is the place for you!!!
Stayed 5 nights in Jul 2025

10/10 Excellent

Oluwatobi

Stayed 3 nights in Jul 2025

10/10 Excellent

Henry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
our trip was a gift for my wife's 50th & the riu palace staff made it memorable one for life!! White party was a blast !!! i shared a video of the white party back home & everyone could not believe what a PARTY that was & were jealous not to be there too...Thank you for everything & blessings from Toronto Canada.
Stayed 4 nights in Jul 2025

8/10 Good

Marques

Liked: Cleanliness, staff & service, property conditions & facilities
I loved everything about this hotel it was beautiful but for my Caribbean/black people that’s looking for authentic Jamaican food you WONT find it at any RIU or resort you have to go off the resort for the real food !!! Overall without the food experience the hotel is great!!
Stayed 4 nights in Jul 2025

6/10 Okay

Gwendolynn

Stayed 3 nights in Jul 2025