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Plaza Hotel Capitole Toulouse

4.0 star property

Photo gallery for Plaza Hotel Capitole Toulouse

Premium Room
Lobby
Bar (on property)
Terrace/patio
Premium bedding, minibar, in-room safe, individually furnished

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
7 Place Du Capitole, Toulouse, Haute-Garonne, 31000
  • Place, Place du Capitole
    ‪1 min walk‬
  • Place, Capitole de Toulouse
    ‪2 min walk‬
  • Place, Basilica of Saint-Sernin
    ‪6 min walk‬
  • Airport, Toulouse (TLS-Blagnac)
    ‪13 min drive‬

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About the area

Toulouse

With a stay at Plaza Hotel Capitole Toulouse, you'll be centrally located in Toulouse, within a 15-minute drive of Airbus and Banks of the Garonne. .This hotel is 0.3 mi (0.5 km) from Church of the Jacobins and 0.3 mi (0.6 km) from Quai de la Daurade.

What's nearby

  • Place du Capitole - 1 min walk - 0.1 km
  • Capitole de Toulouse - 2 min walk - 0.2 km
  • Church of the Jacobins - 3 min walk - 0.3 km
  • Place Wilson - 5 min walk - 0.4 km
  • Basilica of Saint-Sernin - 6 min walk - 0.6 km

Getting around

  • Capitole Station - 3 min walk
  • Toulouse Matabiau Station - 16 min walk
  • Blagnac Airport (TLS) - 28 min drive

Restaurants

  • ‪Grand Café le Florida - ‬1 min walk
  • ‪Grand Café Albert - ‬1 min walk
  • ‪Bibent - ‬1 min walk
  • ‪Bellini Brasserie - ‬1 min walk
  • ‪Hopscotch - ‬2 min walk

About this property

Plaza Hotel Capitole Toulouse

Plaza Hotel Capitole Toulouse offers 162 accommodations with minibars and espresso makers. Each accommodation is individually furnished. Beds feature premium bedding. 120-cm LCD televisions come with premium digital channels.

Bathrooms include bathtubs, bidets, complimentary toiletries, and hair dryers. Business-friendly amenities include offices and safes; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 162 individually furnished guestrooms, featuring minibars and espresso makers. 120-cm LCD televisions are provided, with digital programming available. Bathrooms feature bathtubs, complimentary toiletries, and bidets. Conveniences include safes and coffee/tea makers, and housekeeping is provided daily.
Take advantage of recreation opportunities such as a 24-hour health club or take in the view from a terrace and a garden. Additional amenities at this hotel include complimentary wireless internet access, a television in a common area, and a living plant wall.
Enjoy international cuisine at L'ATRIUM, a restaurant which features a bar/lounge and a garden view. You can also stay in and take advantage of the room service (during limited hours). Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of conference space and 8 meeting rooms.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM.
L'ATRIUM - Overlooking the garden, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free dial-up internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 30.80 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 19 for adults and EUR 10 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • L'ATRIUM

Things to do

  • 24-hour health club
  • Art gallery
  • Piano
  • TV in common areas

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 8 meeting rooms
  • Conference space

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Front entrance ramp
  • Handrails in stairways (70 centimetre high)
  • Lift (85 centimetre wide door)
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1993
  • Comprehensive food waste policy
  • Double-glazed windows
  • Living plant wall
  • Local artist showcase
  • Renovated entire property - February 2015
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 120-cm LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Office
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
Early check-in fee: EUR 30
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 30

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 15.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.60 per person, per night. This tax does not apply to children under 18 years of age.
  • Utility fee: EUR 2 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 19 for adults and EUR 10 for children
  • Nearby parking fee: EUR 30.80 per day (164 ft away)
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 30 (subject to availability)
  • Late check-out fee: EUR 30 (subject to availability)
  • Rollaway bed fee: EUR 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Crowne Plaza Hotel Toulouse
Crowne Plaza Toulouse
Toulouse Crowne Plaza
Crowne Plaza Toulouse Hotel Toulouse
Crowne Plaza Toulouse Hotel
Crowne Plaza Toulouse
Plaza Capitole Toulouse

Plaza Hotel Capitole Toulouse Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 572 out of 1002 reviews
Rating 8 - Good. 286 out of 1002 reviews
Rating 6 - Okay. 82 out of 1002 reviews
Rating 4 - Poor. 46 out of 1002 reviews
Rating 2 - Terrible. 16 out of 1002 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

James

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and comfortable. Every one of your staff were friendly and helpful. Our only minor disappointment was that the bacon in hot buffet was always very crispy, which is not how we like it. It looked like it had been kicking around for a while. Otherwise, we had an excellent stay with you.
Stayed 6 nights in Dec 2025

8/10 Good

Baira

Liked: Cleanliness, staff & service, amenities
Place was clean, but the problem was with bathtub, could not able to fill the tub with water, keep running away.
Stayed 1 night in Dec 2025

8/10 Good

Olivier, London

Stayed 1 night in Dec 2025

10/10 Excellent

Richard

Stayed 3 nights in Oct 2025

10/10 Excellent

CIRO

Liked: Cleanliness, property conditions & facilities, room comfort
Unloading and loading the car was challenging. Maybe the hotel could give some tips. Also, maybe the staff could assist. However, none of this was critical.
Stayed 2 nights in Nov 2025

10/10 Excellent

Kanae

Liked: Cleanliness, property conditions & facilities
The staff were very kind and helpful. Therefore I booked already for next year for 2 and a half days.
Stayed 14 nights in Oct 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were big, clean, and quiet. Hotel is right in the heart of old town and everything is walkable. I would stay again.
Stayed 4 nights in Aug 2025

10/10 Excellent

Micheline

Liked: Cleanliness
perfect place. right on the plaza
Stayed 3 nights in Oct 2025

8/10 Good

Matt

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service
Excellent location! Rooms are a bit tired but worth it for the location.
Stayed 1 night in Sep 2025

8/10 Good

Malcolm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Central Toulouse Hotel.

Hotel is well situated close to bars & restaurants. Room was clean and comfortable Shame about peeling wallpaper which let the room down slightly. Soap In shower was not topped up when empty. But overall I would recommend this hotel for anyone staying In Toulouse.
Stayed 3 nights in Oct 2025

10/10 Excellent

Sue Ellen

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean, bed comfy and most of all staff were friendly and helpful, thank you
Stayed 1 night in Oct 2025

8/10 Good

SIMON

Stayed 1 night in Oct 2025

8/10 Good

Pierre

Liked: Cleanliness, staff & service
Disliked: Room comfort
Room was fine. Reflects North American standards. Excellent location. Decor could be updated but this is no biggie. Large bathroom which was welcome after Paris sized hotel rooms. The only draw back was the king size bed. The mattress needs to be changed I was travelling solo which allowed me to sleep in the middle of the bed and get proper support. Sitting on the edge of both sides the mattress went from 8” to about 4”. If you slept on the edge, you are literally sleeping on an angle. I mentioned it to the desk and the person took note of it and thanked me for mentioning it. (Good response) Friends in another room did not report this situation This is a great choice for people looking to be in the centre for the best Toulouse experience
Stayed 3 nights in Oct 2025

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable room near lively square.
Stayed 1 night in Sep 2025

8/10 Good

Greg

Air conditioning is great. Shower is not so good. You need more than a handle head. Great location.
Stayed 5 nights in Sep 2025

6/10 Okay

Ana Lucia

Stayed 4 nights in Oct 2025

8/10 Good

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location
Stayed 4 nights in Sep 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
The property is updated and a perfect location. Staff was great.
Stayed 1 night in Sep 2025

8/10 Good

Hilary

Shame early check in was not available. Good location. Suprised water in fridge was not restocked.
Stayed 4 nights in Sep 2025

10/10 Excellent

Margaret

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal location, comfy & clean room, friendly efficient staff. Loved our stay at this lovely hotel in a beautiful city ♥️
Stayed 3 nights in Sep 2025

10/10 Excellent

Alison

Stayed 4 nights in Sep 2025

10/10 Excellent

Regina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Plaza Hotel Capitole Toulouse is an excellent place to stay for those who desire to experience the heart of Toulouse while also having a quiet night's sleep and fabulous breakfast!
Stayed 1 night in Sep 2025

6/10 Okay

Kay

Liked: Cleanliness
Disliked: Staff & service
Very commercial property , very unhelpful staff
Stayed 1 night in Sep 2025

8/10 Good

Rosalyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Jerry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location
Stayed 2 nights in Sep 2025