6/10 Okay
Andrew
Travelled with partner
30 Sept 2025
Liked: Staff & service
Disliked: Property conditions & facilities
There were numerous issues with my stay, but the under staff (excluding the general manager) WERE AWESOME.
1) Arrived at 8:45pm, exhausted after a 10 flight from the West Coast. Due to flight issues, we hadn’t had a meal since 8am. The young lady recommended somewhere for us to get a meal, which we really appreciated.
We had booked an accesible room for 6 nights (I’ve had two knee replacements, and my wife has a serious knee problem) After getting back from dinner about 10pm, we went to our room. When we opened the door, the stench of cigarette smoke slapped us. We never even entered the room, just went back to the desk and requested another room. They didn’t have another accessible room, so we had to take a standard room. The biggest problem is the age of the motel, which was built when they still used the low toilets, which caused severe problems for us (new or remodeled facilities typically install the higher toilets)
Anyway, the room they booked us into for the next day, there was a mixed communication, and they were cleaning the carpets, which left it unusable for 24 hrs.
They gave us a suite, which had a door next to the toilet that allow us to pull ourselves off the commode, as well as giving us a plastic riser for the toilet. Kinda gross, but we didn’t want to search for another facility, so we accepted it. The day manager really worked with us, and we appreciated her sincere efforts.
2) Couch was covered with nasty body stains. Numerous other issues
Andrew
Stayed 6 nights in Aug 2025