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Breakfast was a surprise for an italian hotel

What a wonderful property, you are really allowed to experience the Toscana sophisticated experience! Memorable architecture and grounds. Do not miss visiting the on-ground chapel!

Great wifi, delicious dinner, Luca and the breakfast lady in the morning were great. Staff were generally really lovely but quite busy. The room was large with a king size bed. Shower was strange with half glass half curtain but served its purpose. With a kettle in the room we could make a tea which was also great.

Questa è una proprietà così splendida con una vista così incredibile! Il personale è stato così cordiale e accomodante durante il mio soggiorno. Ho fatto un lungo viaggio di ritorno a un'altra destinazione e ho chiesto di usare il loro forno a microonde per la mia zuppa. L'hanno fatto felicemente e mi hanno persino permesso di tenere il loro cucchiaio! Un ringraziamento speciale a Georgia che si è assicurata che avessi tutto ciò di cui avevo bisogno per il mio lungo viaggio! Vorrei aver trascorso più tempo sul terreno dato che è così incredibilmente sereno. Hanno fatto uno sforzo così enorme per garantire che gli ospiti abbiano un'esperienza straordinaria qui! Non ti pentirai di aver scelto questo meraviglioso hotel durante i tuoi viaggi!

I reserved Priello a year ahead for an 8-day family reunion. Alesandro promptly and completely answered every question,offering what proved to be good advice. Twelve of us arrived in stages after transatlantic flights followed by stops in Rome, Venice and Sienna. On arrival we met Francesco, our only contact throughout the stay. He walked me through the property; I'd offered to do the intro for those arriving later. We saw top to bottom from upstairs bedrooms to the downstairs apartments and washing machine. Very nice.When we went to use the washer, the door had been re- locked. This was clearly listed (twice) as an Amenity on VRBO, so I messaged Alesandro for access and also help with sewer gas in a unit which hadn't been properly cleaned, leaving the water in the trap low enough to allow its escape. I also requested heat. No response for two days and two half-days of increasingly urgent messages. We refilled the trap and then drove to purchase bathroom cleaner. Two days on, I contacted VRBO. The morning of Day 3 we drove 19km to an Anghiari laundromat to do 6 loads. Our host arrived in person about lunchtime, citing an unavoidable trip out of town. He gave us a key to the laundry and turned the heat up. Issues resolved..The last 5 days was great; a beautiful place. The first 3 days can never be recovered. (We received a token "good will" payment.) Murphy's Law had defeated many of our preparations. Too bad there wasn't a Plan B at Priello.

Rooms are good, clean and comfortable. Can’t review food as the restaurant was closed but the food at the service station (in the same building) was good and the staff were very helpful and nice.