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A minha estadia no hotel foi muito boa. Cheguei mais cedo e me ofereceram check-in antecipado, todo mundo muito educado e competente. Serviço de quarto rápido, quarto espaçoso e aconchegante, chuveiro potente e hidromassagem excelente. Gostaria de deixar um elogio em especial para a equipe do restaurante Vitorino que me atendeu e me orientou sempre com a maior educação, boa vontade e respeito! Mesmo com muita gente presente por conta de eventos, foram capazes de dar a atenção necessária tanto pro pessoal que estava lá pelas convenções, quanto para os hóspedes usuais como era o meu caso. Foi um prazer, mesmo que curta, a minha estadia pelo hotel Vitorino.

Decent

This resort is a slice of heaven hidden away in Auguas de Lindóia. The property is well maintained and there are amazing mountain views and greenery and trees. There are two horses on the property as well as several outdoor areas. This is a place where you go to relax and escape from the outside world and recharge. The staff is amazing and Michelle and her team really went out of there way to try to cater to me and make sure I was happy. I am one of those travelers that can self manage very well, and if you don't need anything, the staff leaves you be and you feel like you are in your own world at this resort. This is an older hacienda style resort, so you are not going to get luxury finishings or upgraded amenities, but the rooms are clean and safe and very spacious and simple. Internet was excelent in the room, and breakfast was served promptly every morning and was clean and delicious. I stayed for 4 days and I would have extended for many more days had I not been on a tight travel schedule. But I definitely plan to come back for a much longer stay. They do offer dinner options, but I had a rental car during my stay in Brazil and so I was driving around and going out for dinner. There are many restaurants just a few minutes drive away, and the Thermal Hot Springs (Banero Municipal) is about 8 minutes away. Perfect location, easy to get to, and a wonderful time here!

Staffs are super helpful and friendly, the hotel is good and comfortable. Great experience.

It is a good and simple hotel. The neighborhood is safe, Breakfast is good, and the room is comfortable enough for a few days, with a good bathroom. I needed to use my internet plan, and the worst point was that the air conditioning device was pointed directly to the bed, which was a little annoying. Sadly, the swing function was not working. So, I let it turned on until I went to sleep and woke up a few times to turn it in and on again. Kind of tiring business.

Lost room electricity 1 night and they made us to move to a different room mid-night to a different floor.