4/10 Poor
rachel
Travelled with family
23 Mar 2025
Liked: Room comfort
Scary loiterer, rm left open all nt by housekeepin
Our stay had some ups and downs but mostly downs. the lady at the front desk was very accommodating to us when we saw a huge hole in our wall. She switched us to another room and all was well. The beds were comfy and the room was perfect for my family of 4. We stayed here for a dance comp and when we came back our door to our room was open and the towels they laid out looked like they were thrown along with the toilet paper. They didn’t straighten up the room and it was 9-o-clock at night. There was multiple people there that were loitering the property, it was very scary for us but nothing was stolen. The free breakfast was very nice for both our girls. My oldest used the pool for tanning but never went in it because it wasn’t clean. Most people there were very kind but be careful for those that are trying to ask for money, my husband and my oldest encountered multiple. When my teenage daughter got up from tanning at the pool she had to call me to come walk her up to the room bc the same guy who had been loitering the property all night into the morning hours was still there walking around very awkwardly and was following her around and making it so she couldn’t get up the stairs. Only one ice maker worked and it was barely on last leg. Only one elevator worked and it was extremely scary so we never used it again after the first experience. We feared getting stuck. Wouldn’t stay here again due to the scary loiterers. The guy who was up all night walking appeared on drugs

rachel
Stayed 2 nights in Mar 2025