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Quality Inn Downtown Historic District

2.5 star property

Photo gallery for Quality Inn Downtown Historic District

Exterior
Premium bedding, down duvets, pillow-top beds, individually furnished
Lobby
Free daily buffet breakfast
Outdoor pool, open 8:00 AM to 10 PM, pool loungers

Reviews

5.0 out of 10

Popular amenities

  • Pet-friendly
  • Pool
  • Parking available
  • Housekeeping
  • Laundry

Explore the area

View map
255 Church Street, Mobile, AL, 36602
  • Place, Mobile Civic Center
    ‪2 min walk‬
  • Place, Mardi Gras Park
    ‪5 min walk‬
  • Place, Mobile Cruise Terminal
    ‪8 min walk‬
  • Airport, Mobile, AL (MOB-Mobile Regional)
    ‪25 min drive‬

Room options

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, down duvets, pillow-top beds, individually furnished

Standard Room, 1 King Bed with Sofa bed, Non Smoking

  • 30 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, Non Smoking

Premium bedding, down duvets, pillow-top beds, individually furnished

Room, 2 Double Beds, Non Smoking

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, down duvets, pillow-top beds, individually furnished

Room, 1 King Bed, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Smoking

Premium bedding, down duvets, pillow-top beds, individually furnished

Room, 1 King Bed, Accessible, Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

Premium bedding, down duvets, pillow-top beds, individually furnished

Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Similar properties

Lobby
Malaga Inn
  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services
4.3 out of 5, Excellent, 1,000 reviews
Malaga Inn

Reviews

Quality Inn Downtown Historic District Reviews

5.0

4.8/10

Cleanliness

6.4/10

Staff & service

5.0/10

Amenities

4.4/10

Property conditions & facilities

5.0/10

Eco-friendliness
Rating 10 - Excellent. 133 out of 1000 reviews
Rating 8 - Good. 140 out of 1000 reviews
Rating 6 - Okay. 174 out of 1000 reviews
Rating 4 - Poor. 176 out of 1000 reviews
Rating 2 - Terrible. 377 out of 1000 reviews

Reviews

10/10 Excellent

Alan

Travelled with pets
Liked: Cleanliness, staff & service
Comfortable room and nice pool. Shantell and her front desk staff always make me feel like family. Awesome breakfast thanks to Sharon. Property needs an overhaul...so much potential.
Stayed 2 nights in Aug 2025

2/10 Terrible

Malvin

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Hotel was in bad repair. Expedia did not indicate shut down before I booked my reservation.
Stayed 1 night in Aug 2025

10/10 Excellent

Alexander

Stayed 1 night in Apr 2025

4/10 Poor

Debra, SAN ANTONIO

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We had been driving 14 hour and just needed to take break. The location was easy off/on the freeway. The property is beautiful however, the rooms have not been maintained. Our room had black mold above the AC, in the shower, and along the ceilings. The ceiling showed moisture blisters. NOW, lets chat about the good things which are just as important. The beds are amazing, best night sleep Ive had in weeks. Oh and the shower water pressure. WOW!!! It was outstanding, a standing massage. In spite of the mold. I would return again for the bed and shower.
Stayed 1 night in Jul 2025

2/10 Terrible

Quakelia

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Creepy

My family and I felt unsafe
Stayed 2 nights in Jul 2025

6/10 Okay

Sharron

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
The hotel was kinda an older one and really needs to be upgraded, leaking ac unit no cable for the TV and condition of the hotel.
Stayed 2 nights in Jul 2025

6/10 Okay

Caithlin

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
When we arrived we were told that because the cleaning staff hadn't showed up that day that there were no clean rooms for us. They were able to find a room, but the door wouldn't lock. Then the next day something malfunctioned in the door, and it wouldn't open. The maintenance person wasn't there, so we had to wait for over an hour in our pajamas. This caused us to miss one of our activities. Then, when it was fixed, we had to move to another room. The continental breakfast was great, the pool was good, and the manager was very nice.
Stayed 3 nights in Apr 2025

2/10 Terrible

Cathy

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

No QUALITY at the Quality Inn

Front desk clerk was the best thing about this hotel. The elevator was hot and musty! The room was musty. Flies everywhere. I did not go farther than the bed for fear of what else I might see before the bathroom.
Stayed 1 night in Jul 2025

2/10 Terrible

Dean

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I think it's
Stayed 1 night in Jul 2025

2/10 Terrible

Lori

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Not a good place

There is no TV. The swimming pool is closed down the doors look like they’ve been kicked in several times. I do not recommend staying here.
Stayed 1 night in Jul 2025

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
We checked in late in the evening and the person at the desk was very sweet. The building is old and rundown. There was a bag of trash just sitting right outside the elevator door overnight. Once we got to the room, it smelled of mildew. I had to go down to the lobby to request new sheets and change them as the sheets on the bed were incredible stained and there was a good amount of hair in the bed. There was also hair all over the bathroom floor. We stayed simply because it was so late and we had an early morning the next day. We were supposed to stay two nights but checked out after the first because it had been so bad. The clothes I slept in still smelled like mildew multiple days later.
Stayed 2 nights in Jul 2025

4/10 Poor

Felipe

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room was smelly, wc was not properly cleaned, hair on the wc and floor, towels had an smell to dirty too, not a very good experience
Stayed 1 night in Jul 2025

8/10 Good

Colleen

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Kevin

Disliked: Cleanliness, staff & service, property conditions & facilities
Checking in was okay, friendly enough. Left without checking room for lets be real I rented through Expedia. 3 hours later I returned to the Quality Suites to find the room door open but went inside anyway, took a look around, went back outside to double check the room number and immediately left the place, went to the office imformed them, at which point they checked their laptop and was told "NON-REFUNDABLE. I just looked at them, turned around, got in my car and hit the gas to put as much distance between them and me as possible. I didn't even make it out of the parking lot to the main road before I had to hit the break for it being the 3rd of July. The one thing I will say about what I experienced is "it made my skin crawl ".
Stayed 1 night in Jul 2025

2/10 Terrible

John

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Robert

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Worst experience ever! Would not let us use the restroom before checkin. We got there 5 hours early. After we checked in the room had mold on the walls and lamp shade. The curtains closed with a thumb tack. The floor had water all over it from the air conditioner. The toilet was flithy and had rust all over it. The room smelled terrible. We stayed an hour and asked for a refund but was told we had to pay for a whole night because we were in the room for an hour. Do not recommend this place at all. The health department needs to get involved.
Mold on the door and trim
Mold/moisture damage on desk
The room A/C unit dripped on the floor
The wire frame on the lampshade was rusty
Stayed 4 nights in Jul 2025

2/10 Terrible

SHUVRADEB BARMAN

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Initially assigned an already occupied room. Someone was already there in the room, it was embarrassing. Toilet barely flushing. Stinky all around.
Stayed 1 night in Jul 2025

2/10 Terrible

Joshua

Disliked: Cleanliness, amenities, property conditions & facilities
It was nasty and the tv kept cutting on
Stayed 4 nights in Jul 2025

2/10 Terrible

Jade

Disliked: Cleanliness, amenities, property conditions & facilities
I didn’t like anything about this property. It smelled horrible. My room had no towels & I asked quite a few times for some and they never brought any until my last night. The doors to the rooms don’t close properly. When they do close they are hard to open. I do not recommend this place.
Stayed 3 nights in Jul 2025

4/10 Poor

Melissa

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Was horrible. I understand thos is an old hotel but if ypu choose
Stayed 2 nights in Jun 2025

10/10 Excellent

Jimmy

Stayed 1 night in Mar 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities

Mold, leaks and more.

Throughtout my 1 night stay I was put into 3 different rooms. 1st room(416) the AC unit drain had water running down the wall within inches of a wall outlet, the sink wouldnt drain, and the bathroom door had been broken off its hinges. Upon returning to my room that night the lock wouldnt work, so they moved me to another room(111) until morning to get maintenance to fix the door, so I had none of my belongings except what I had on me. This room smelled of mold so bad as soon as I opened the door. Pictures are attached of some spots. Water was standing under the floors and would push from under it when you walked on it. The walls were moldy and some even soft from being wet. So i got moved again, this time to 205. This is 3am by this point and im just ready for bed. Luckily the only thing wrong with this room was the toilet wouldnt flush. I got into my original room the next morning and got my stuff. Reported these issues to the staff. Have stayed here multiple times and always ignored 1 or 2 issues but ran into quite a few this time with each room they gave me.
111 mold
111 mold
Room 111 bedroom wall
416 bathroom door broken off hinges
Stayed 1 night in Jun 2025

4/10 Poor

Claude

Disliked: Cleanliness, staff & service, property conditions & facilities
Floors dirty
Stayed 1 night in Jun 2025

4/10 Poor

Tammy, Redfield

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in the historic district. Place was moldy and we were given a room that reaked of cigarette smoke. The air conditioner leaked in the room and we were just provided towels to put down to catch the water.
Stayed 1 night in Jun 2025