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The staff was very friendly and kind. The food was also very good and a lot to choose from.

It must’ve been the first day that the resort was open because it was really quiet, not a lot of people and a lot of open space. Resort is gorgeous, and I was traveling alone! The food at the resort was spectacular.

The most amazing holiday, my highlight was the staff caring friendly make you feel welcome, it was my Birthday and they made me feel very special,Dimitra,Jotcha,Rena,Marco,Vladimir. Everyone was AMAZING.

Beautiful hotel very friendly and nice workers in the hotel. I definately stay there again

Lots of nice pools including a full olympic sized lap pool and many other various pools. Lots of water slides, pools, and playgrounds for kids. Great food in the main dining hall, and several nice restaurants (all are buffet style but the food was very good). Well kept, smoothly run, friendly staff.

We had a wonderful holiday at Bella Beach. The staff couldn't have been more helpful and the vibe was friendly and relaxed. It benefits from being a smaller hotel, when compared with some of the adjacent properties. We stayed in late October, so the hotel was naturally quieter, but there was still plenty on offer for guests, and particularly for families. A couple of the noted facilities (mini golf etc.) are no longer available on site, but that didn't detract from our stay. The location is also good; 20mins drive from Heraklion airport and within 60-90mins of many of the popular attractions. Our only observation is that some guests may feel that the five-star rating is misleading, but I think that's possibly a subjective point. This is a quality hotel, but it isn't the high-end luxury that some might expect of five stars. However, it is still excellent and, frankly, suited us better as a family just the way it was.