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We had reserved an apartment since we wanted an extra room with a separate sitting area. Unfortunately, it was hot and an air conditioning unit in the sitting room was out of service. Immediately, hotel staff offered us to switch for two adjacent bedrooms with an additional bed, but no sitting arrangement. Also they said that they will call a repairman to fix the problem. Since we did not need a second bed to sit on we decided to wait for the repair service. We stayed for 3 days abut the unit had not been fixed. We had asked a couple of times about the status of the repair, but staff seemed to be upset with our questions, since they had offered additional bedroom and we refused.

Well equipped and decorated rooms. Super clean. Free and decent gym. Attentive staff, guest matters here.

Love our stay in the spacious apartment, very quiet & great location.

Moc milý hotel. Postel dobrá, snídaně úžasná! Každému doporučuji.

Lovely location. Wonderful staff.

We had a really nice stay at the Hotel Koruna. The staff were excellent. The hotel backs onto the historic Karlova Koruna and we had a view over the extensive grounds. We had a delicious meal at the Zamecka restaurace which is close to Hotel Koruna.