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Umbral, a Curio Collection by Hilton

4.5 star property

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Lobby
Property preview
Interior
Exterior detail
Outdoor pool

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa pool
  • Pet-friendly
  • Air-conditioning
  • Gym

Explore the area

View map
Calle de Venustiano Carranza 69, Centro Historico, Mexico City, 06000
  • Place, Metropolitan Cathedral
    ‪5 min walk‬
  • Place, Zócalo
    ‪7 min walk‬
  • Place, Palacio de Bellas Artes
    ‪8 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪17 min drive‬

Room options

Queen Room

  • Sleeps 2

View all photos for One Bedroom Premium Suite

Down duvets, in-room safe, individually decorated, desk

One Bedroom Premium Suite

  • Sleeps 3

View all photos for Room, 1 King Bed

Down duvets, in-room safe, individually decorated, desk

Room, 1 King Bed

9.6 out of 10
Exceptional
(9 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Indoor Balcony)

Room, 1 King Bed (Indoor Balcony) | View from room

Room, 1 King Bed (Indoor Balcony)

10.0 out of 10
Exceptional
(1 review)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

9.6 out of 10
Exceptional
(5 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed

Premium Suite, 1 King Bed

Premium Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 51 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed

Room, 1 Queen Bed

9.0 out of 10
Wonderful
(13 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Single Beds (Indoor Balcony)

Room, 2 Single Beds (Indoor Balcony)

Room, 2 Single Beds (Indoor Balcony)

9.0 out of 10
Wonderful
(2 reviews)
  • 28 sq m
  • Sleeps 2
  • 2 Twin Beds

King Room with Balcony

  • Sleeps 2

View all photos for Twin Room with Balcony

Bathroom

Twin Room with Balcony

  • Sleeps 2

Mobility Accessible King Room with Roll in Shower

  • Sleeps 2

View all photos for Suite, 1 Bedroom, Balcony

Suite, 1 Bedroom, Balcony

Suite, 1 Bedroom, Balcony

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed

King Room

  • Sleeps 2

One-Bedroom King Suite

  • Sleeps 3

One-Bedroom King Suite With Juliet Balcony

  • Sleeps 3

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About the area

Mexico City

A stay at Umbral, a Curio Collection by Hilton places you in the heart of Mexico City, within a 15-minute walk of Zócalo and Palacio de Bellas Artes. .This luxury hotel is 0.6 mi (1 km) from Alameda Central and 2.2 mi (3.6 km) from Paseo de la Reforma.

What's nearby

  • Madero Street - 2 min walk - 0.2 km
  • Metropolitan Cathedral - 5 min walk - 0.5 km
  • National Palace - 7 min walk - 0.6 km
  • Zócalo - 7 min walk - 0.6 km
  • Palacio de Bellas Artes - 8 min walk - 0.8 km

Getting around

  • Zocalo Station - 7 min walk
  • Mexico City Buenavista Station - 16 min drive
  • Benito Juarez International Airport (MEX) - 21 min drive

Restaurants

  • ‪La Parroquia de Veracruz - ‬1 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Tim Hortons Umbral - ‬1 min walk
  • ‪Azulísimo - ‬2 min walk
  • ‪Restaurante Paxia - ‬1 min walk

About this property

Umbral, a Curio Collection by Hilton

Luxury hotel with bars and a fitness center
Umbral, a Curio Collection by Hilton offers 59 accommodations with MP3 docking stations and espresso makers. These individually decorated accommodations have separate sitting areas. Beds feature down comforters. 42-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include complimentary toiletries and hair dryers.

This Mexico City hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
Make yourself at home in one of the 59 individually decorated guestrooms, featuring refrigerators and LCD televisions. Wireless internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Don't miss out on the many recreational opportunities, including an outdoor pool, a hot tub, and a fitness center. Additional amenities at this hotel include concierge services and a banquet hall.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, Terraza Umbral Restaurant, or stay in and take advantage of the room service (during limited hours). Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Full breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Mexico City? This hotel has 19600 square feet (1821 square meters) of space consisting of conference space and 3 meeting rooms.
Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Terraza Umbral Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
Terraza Umbral Bar - This rooftop bar serves brunch, lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). Open daily.
Room service (during limited hours) is available.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 10 per 24-hour period)

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 15 per person
  • 2 bars/lounges
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Terraza Umbral Bar
  • Terraza Umbral Restaurant

Things to do

  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 19,600 square feet of conference space
  • 3 meeting rooms
  • Business centre

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Low-height bed
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Low-height view port in door
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • At least 80% lighting from LEDs
  • Banquet hall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Rooftop garden
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • MP3 dock
  • Pay films

Food and drink

  • Espresso maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in fee: USD 60
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per night, plus a deposit of USD 50.00 per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 33 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 15 per person
  • Fee for in-room wireless internet: USD 10.00 per 24-hour period (rates may vary)
  • Pet deposit: USD 50.00 per day
  • Pet fee: USD 25.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 60 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 8:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Umbral Curio Collection Hilton Hotel Ciudad de Mexico
Umbral Curio Collection Hilton Hotel
Umbral Curio Collection Hilton Ciudad de Mexico
Umbral Curio Collection Hilton
Hotel Umbral, a Curio Collection by Hilton Ciudad de Mexico
Ciudad de Mexico Umbral, a Curio Collection by Hilton Hotel
Hotel Umbral, a Curio Collection by Hilton
Umbral, a Curio Collection by Hilton Ciudad de Mexico
Umbral Curio Collection Hilton Hotel Mexico City
Umbral Curio Collection Hilton Hotel
Umbral Curio Collection Hilton Mexico City
Umbral Curio Collection Hilton
Hotel Umbral, a Curio Collection by Hilton Mexico City
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Hotel Umbral, a Curio Collection by Hilton
Umbral, a Curio Collection by Hilton Mexico City
Umbral a Curio Collection by Hilton
Umbral Curio Collection Hilton
Umbral, a Curio Collection by Hilton Hotel
Umbral, a Curio Collection by Hilton Mexico City
Umbral, a Curio Collection by Hilton Hotel Mexico City

Umbral, a Curio Collection by Hilton Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 281 out of 370 reviews
Rating 8 - Good. 58 out of 370 reviews
Rating 6 - Okay. 12 out of 370 reviews
Rating 4 - Poor. 11 out of 370 reviews
Rating 2 - Terrible. 8 out of 370 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Johana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed at this hotel for 5 nights and enjoyed every minute of my stay. The staff were extremely helpful and friendly, not to mention how they all went above and beyond. I believe the concierge, Luis, was the best. When walking back from downtown we spotted him a block away trying to ensure that the hotel visitors made it to the hotel due to street closures because of the Independence celebrations. Simply the best ! My only unsatisfactory comment was the food I ordered on the terrace was ok, I ordered arrachera and not sure what meat I received but it wasn’t even cooked. The other two dishes were fine. I didn’t send the meat back, but definitely stopped me from having more meals there.
Not sure what the meat was
Tacos were good
Rooftop
Stayed 5 nights in Sep 2025

10/10 Excellent

Sabrina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfetto per la Festa dell’indipendenza

Ristrutturazione conservativa molto ben curata. La stanza era molto buia e senza affacci, i vetri sono acidati. Per capire le condizioni meteo bisogna scendere nella hall e uscire in strada. Posizione meravigliosa in occasione della festa dell’indipendenza. Personale estremamente gentile. Nella strada parallela c’è PASTESERIA IDEAL dove trovare dolci di qualsiasi tipo a prezzi super vantaggiosi.
Stayed 4 nights in Sep 2025

10/10 Excellent

Stacey

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From start to finish this hotel was excellent. You can not beat the location and all that is around. The staff were incredible to us and the rooms were spacious, clean and just made our stay all that much more enjoyable. Do not hesitate to stay here. I promise you will not regret it...
Stayed 5 nights in Sep 2025

8/10 Good

janet

Liked: Cleanliness, staff & service, property conditions & facilities
The pool was more like a pond Small and cloudy Otherwise great hotel, lovely staff, very nice room
Stayed 3 nights in Sep 2025

10/10 Excellent

Omoyele

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very unique as it is not the typical hotel set up, which I loved! The entrance was very dark, modern, and clean. As you step into the room, you are met with a dark foyer, but the room and bathroom were very bright and I appreciated the contrast. The hotel staff were amazing, kind, and very accommodating. I would highly recommend!
Stayed 2 nights in Sep 2025

10/10 Excellent

ESTEFANI

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 4 nights in Sep 2025

10/10 Excellent

Pablo

Stayed 5 nights in Aug 2025

10/10 Excellent

Claude

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2025

10/10 Excellent

Karen Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities
Love the establishment
Stayed 4 nights in Aug 2025

10/10 Excellent

Valeria Bedin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it !
Stayed 3 nights in Aug 2025

10/10 Excellent

Juan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Manuel was very helpful with information around the city, he makes us feel comfortable around the city. Excellent customer service
Stayed 3 nights in Aug 2025

10/10 Excellent

Jo-Ann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location near the Zocalo in Mexico City. Our scheduled tours were all conveniently located in walking distance which was great. The customer service was fantastic. Staff were friendly, courteous, and helpful. The beds were comfortable.
View from terrace on top of the hotel.
Stayed 7 nights in Aug 2025

4/10 Poor

Jose

Ok
Stayed 4 nights in Aug 2025

8/10 Good

Joe Eliud

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Leda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Umbral Hilton provided comfortable, high-quality accommodations. The area is safe for international travellers with key landmarks such as The Zocalo, Bellas Artes, and The Cathedral within a couple of blocks. Meet-up options for tours are also close by, although it often made more sense to walk a few blocks to grab our Uber because traffic is slow. No big deal, but wearing comfortable shoes is a must. Food options are plentiful, readily available, and steps away: 24-hr Taqueria Los Cocuyos (visited by Anthony Bourdain), Azulisimo (unmatchable high-end traditional), Terraza Gran Hotel (Zocalo view)...and we had Tim Horton's coffee next door, as well as excellent restaurants with natural juices and many options both at the base of the hotel and on the top floor. We also used the room service, and it was excellent. My husband liked the burger and I loved the quesadillas made with hand-made coloured corn tortillas. The blended margaritas by the pool are delicious. The bed and linen were comfortable and of high quality, and our room was very spacious. Overall, a great stay! Fully recommend it.
Stayed 8 nights in Jul 2025

10/10 Excellent

Melissa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was amazing. Everyone was welcoming and made sure our needs were catered to. Alejandro went above and beyond. The design of the hotel was beautiful- modern & stylish, Highly recommend
Stayed 6 nights in Jul 2025

10/10 Excellent

Gabriela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien!
Stayed 6 nights in Jul 2025

10/10 Excellent

Alexander

It was an amazing experience
Stayed 3 nights in May 2025

10/10 Excellent

Maura

Liked: Cleanliness, staff & service, property conditions & facilities
Nos encantó absolutamente todo de este hotel! Todo el personal es muy amable y servicial. Queremos agradecer especialmente Miguel y Luis! Ustedes son personas excepcionales y tan agradables! Gracias por todo y por hacer nuestra viaje inolvidable!
Stayed 5 nights in Jul 2025

10/10 Excellent

Jocelyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Umbral a Curio Collection by Hilton is a beautiful hotel with excellent staff. Our room was clean and spacious with renowned staff 24 hours. The hotel was a walking distance from the central and zocalo.
Stayed 4 nights in Jul 2025

6/10 Okay

Robb

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Great hotel but avoid the rooftop restaurant

This is a nice hotel if you need to stay in Centro Historico. The front desk staff and housekeeping team are very friendly and helpful. The rooftop restaurant is not very good and the service could not be any slower even if you are the only person in the restaurant. One waiter was either so poorly trained or in the wrong position that everything he did was incorrect. Kind of ruined what would have been a nice stay.
Stayed 5 nights in Jul 2025

10/10 Excellent

Cole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful building, nice well-equipped rooms, and the loveliest staff. Truly in the heart of the city with many major attractions within walking distance. I highly recommend Umbral!
Stayed 5 nights in Jul 2025

8/10 Good

michael

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
This property is beautiful and the staff was excellent, but I would say that the hotel is already starting to feel a little worn out. Our front door to our hotel room looks like it had been broken into with a screwdriver. It’s hard to close any of the doors without them slamming extra hard.. There’s also numbers missing on the walls throughout the hallways and stairs and just generally rough around the edges. I know Hotel get thrashed very quickly by guests so it’s not the end of the world, but I’ve definitely excise. It needs somebody to run through it and clean it up a bit. But overall, we had a very good experience.
Stayed 3 nights in Jul 2025

8/10 Good

JESSICA

Stayed 6 nights in Jul 2025

10/10 Excellent

Monica

Liked: Cleanliness, property conditions & facilities
My stay at Umbral Hilton Collection in Mexico City was absolutely pleasant. The staff are very welcoming and helpful and the rooms are spacious and very clean. The hotel is also stunning. The hotel is located in the busy city center close to sight seeing and lots of food options. Good choice for a first time visiting Mexico City.
Stayed 4 nights in Jun 2025