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Mexico City Marriott Reforma Hotel

4.5 star property

Photo gallery for Mexico City Marriott Reforma Hotel

Indoor pool, outdoor pool, pool loungers
Terrace/patio
Breakfast, lunch served; international cuisine, al fresco dining
Reception
Executive Room, 1 King Bed (No View)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa pool
  • Spa
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View map
Paseo De La Reforma 276 Col Juarez, Mexico City, CDMX, 06600
  • Place, Paseo de la Reforma
    ‪1 min walk‬
  • Place, U.S. Embassy
    ‪2 min walk‬
  • Place, Angel of Independence Monument
    ‪5 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪22 min drive‬

Room options

View all photos for Deluxe Room, 2 Double Beds (No View)

Pillow-top beds, minibar, in-room safe, desk

Deluxe Room, 2 Double Beds (No View)

9.4 out of 10
Exceptional
(19 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 2 Double Beds

Pillow-top beds, minibar, in-room safe, desk

Executive Room, 2 Double Beds

9.0 out of 10
Wonderful
(4 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed (No View)

Executive Room, 1 King Bed (No View)

Executive Room, 1 King Bed (No View)

9.8 out of 10
Exceptional
(6 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Pillow-top beds, minibar, in-room safe, desk

Junior Suite

  • Sleeps 2

View all photos for Presidential Suite

Pillow-top beds, minibar, in-room safe, desk

Presidential Suite

  • Sleeps 2

View all photos for Executive King Room with No View

Pillow-top beds, minibar, in-room safe, desk

Executive King Room with No View

  • Sleeps 2

View all photos for Executive Two Double Room

Pillow-top beds, minibar, in-room safe, desk

Executive Two Double Room

  • Sleeps 4

View all photos for Deluxe King Room No View

Pillow-top beds, minibar, in-room safe, desk

Deluxe King Room No View

  • Sleeps 2

View all photos for Deluxe Room, 1 King Bed (No View)

Pillow-top beds, minibar, in-room safe, desk

Deluxe Room, 1 King Bed (No View)

8.8 out of 10
Excellent
(40 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Pillow-top beds, minibar, in-room safe, desk

Executive Room, 1 King Bed

8.4 out of 10
Very good
(7 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Guest Room, 2 Double, No View

Pillow-top beds, minibar, in-room safe, desk

Deluxe Guest Room, 2 Double, No View

  • Sleeps 4

View all photos for Executive Lounge Access, Guest Room, 1 King, No View

Pillow-top beds, minibar, in-room safe, desk

Executive Lounge Access, Guest Room, 1 King, No View

  • Sleeps 2

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About the area

Mexico City

With a stay at Mexico City Marriott Reforma Hotel, you'll be centrally located in Mexico City, within a 5-minute walk of Paseo de la Reforma and U.S. Embassy. .This luxury hotel is 0.3 mi (0.5 km) from Angel of Independence Monument and 2.9 mi (4.6 km) from Zócalo.

What's nearby

  • Paseo de la Reforma - 1 min walk - 0.0 km
  • U.S. Embassy - 2 min walk - 0.2 km
  • Angel of Independence Monument - 5 min walk - 0.5 km
  • Reforma 222 - 5 min walk - 0.5 km
  • Cibeles Fountain - 12 min walk - 1.0 km

Getting around

  • Insurgentes Station - 8 min walk
  • Mexico City Buenavista Station - 9 min drive
  • Benito Juarez International Airport (MEX) - 26 min drive

Restaurants

  • ‪La Mansión - ‬2 min walk
  • ‪Condimento - ‬1 min walk
  • ‪Cielito Querido Café - ‬1 min walk
  • ‪Don Pollo - ‬1 min walk
  • ‪Il Ritrovo - ‬1 min walk

About this property

Mexico City Marriott Reforma Hotel

Luxury hotel with a full-service spa and a fitness center
Mexico City Marriott Reforma Hotel offers 322 accommodations with minibars and laptop-compatible safes. Beds feature pillowtop mattresses. A pillow menu is available. 42-inch LED televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Mexico City hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool, an outdoor pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

Children under 10 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Oriental Fitness Center has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. Children under 10 years old are not allowed in the spa without adult supervision.
Make yourself at home in one of the 322 guestrooms featuring minibars and LED televisions. Your room comes with a pillowtop bed. Wireless internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an outdoor pool, an indoor pool, and a hot tub. Additional features at this hotel include wireless internet access (surcharge), concierge services, and gift shops/newsstands. If you're planning a day at a nearby theme park, you can hop on the shuttle (surcharge).
Satisfy your appetite for lunch, dinner, or brunch at Condimento Restaurant, a restaurant which specializes in international cuisine, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 6:30 AM to noon for a fee.
Featured amenities include a 24-hour business center, limo/town car service, and express check-in. Planning an event in Mexico City? This hotel has 6200 square feet (576 square meters) of space consisting of conference space and meeting rooms. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and noon.
Condimento Restaurant - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).
La Mansion - This steakhouse specializes in international cuisine and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). Reservations are required. Open daily.
Great Room - Lobby Bar - This lobby lounge specializes in international cuisine and serves light fare only. Guests can enjoy drinks at the bar. Open daily.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14 per day)
  • Available in some public areas: WiFi (USD 11 per day)

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Limo/town car service
  • Valet parking on site (USD 10 per night)
  • Limited on-site valet parking

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to noon for a fee: USD 15 to 20 for adults and USD 10 to 12 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Condimento Restaurant
  • Great Room - Lobby Bar
  • La Mansion

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 6,200 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Sports massages
  • Steam room
  • Swedish massages
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 16 floors
  • Banquet hall
  • Built in 2008
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LED TV with cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from March 18 2025 to March 31 2026 (completion date subject to change). The following areas are affected:
  • Select guestrooms
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 15 to 20 for adults, and USD 10 to 12 for children
  • Fee for in-room wireless internet: USD 14 per day (rates may vary)
  • Fee for wireless internet in public areas: USD 11 per day (rates may vary)
  • Airport shuttle fee: USD 85 per vehicle (one-way)
  • Valet parking fee: USD 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses solar energy
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply
Children under 10 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision
Children under 10 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Marriott Reforma Mexico City
Hotel Reforma Mexico City
Marriott Mexico City
Marriott Reforma
Marriott Reforma Hotel
Mexico City Marriott Hotel
Mexico City Marriott Reforma
Mexico City Marriott Reforma Hotel
Mexico City Reforma
Reforma Marriott
Mexico City Marriott Reforma Hotel
Mexico City Marriott Reforma
Mexico City Marriott Reforma Hotel Hotel
Mexico City Marriott Reforma Hotel Mexico City
Mexico City Marriott Reforma Hotel Hotel Mexico City

Mexico City Marriott Reforma Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 672 out of 1002 reviews
Rating 8 - Good. 205 out of 1002 reviews
Rating 6 - Okay. 73 out of 1002 reviews
Rating 4 - Poor. 26 out of 1002 reviews
Rating 2 - Terrible. 26 out of 1002 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

KARLA

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Staff very friendly.
Stayed 1 night in Sep 2025

10/10 Excellent

Ray

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Amit

Stayed 3 nights in Sep 2025

10/10 Excellent

Mathew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here a couple of times and it never disappoints
Stayed 5 nights in Sep 2025

10/10 Excellent

Stephanie Patricia Pérez

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great, pool was cold either way as we booked this property as we wanted to use the pool. They had jacuzzis that we used instead. Great location, easy access to best spots in CDMX.
Stayed 3 nights in Sep 2025

10/10 Excellent

Israel

Nice room and nice people
Stayed 1 night in Aug 2025

2/10 Terrible

Ricardo, Tustin

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Reported shower drain not working 3 times on three different days. Staff never took a look at. Requested some hot water for tea, was told to call room service. After calling room service it took 40 min. Just bad service. Will never stay here again.
Stayed 5 nights in Aug 2025

10/10 Excellent

Rene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Edgar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Christopher, Dulles

Stayed 2 nights in Aug 2025

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, property conditions & facilities
clean nice people
Stayed 8 nights in Aug 2025

10/10 Excellent

William, Dallas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Aug 2025

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a decent place in a convenient location. Security is a bit extra, where if anyone goes up to your room for any duration of time they have to register and leave their ID at reception (even during the day). This isn’t the case with hotels in the area in the low end (NH, Ibis, etc.) or the higher end ones like FS and St Regis.
Stayed 5 nights in Aug 2025

10/10 Excellent

Maria

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good costumer service , the hotel in general is excellent, the hotel has a beautiful restaurant, food is delicious, great service, I had a tamarindo mezcal margarita , highly recommended, my room so clean my bed was cozy and conformable. Highly recommend Marriott Reforma Hotel.
Stayed 1 night in Aug 2025

10/10 Excellent

Jaime, San Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Very well kept and updated.
Stayed 2 nights in Aug 2025

10/10 Excellent

Luis, Laredo

Liked: Cleanliness, staff & service, property conditions & facilities
Lication
Stayed 1 night in Jul 2025

10/10 Excellent

Blaire

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 3 nights in Jul 2025

10/10 Excellent

Jacinto, Sanford

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2025

6/10 Okay

Mayra

Stayed 3 nights in Jul 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort

An OK stay - definitely needs service improvement

It was ok, the hotel is very clean, good attitudes from most of the staff and location wise, worked well for my work but the service needs some serious improvement. It took them 2 days to get me a refill of coffee packets and 3 days for me to get a pair of slippers to use. Other amenities I requested (and was even willing to pay to use) never arrived. Will be back but hoping that they get their service issues in order.
Stayed 5 nights in Jul 2025

8/10 Good

CHELSEA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Matthw

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great location.
Stayed 4 nights in Jul 2025

10/10 Excellent

Eric

Stayed 2 nights in Jun 2025

10/10 Excellent

Luis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Wayne, Kingston

Stayed 3 nights in May 2025