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Hotel Imperial Reforma

3.5 star property

Photo gallery for Hotel Imperial Reforma

View from property
Deluxe Quadruple Room
Lunch and dinner served
Exterior
Handrails in hallways

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast available
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Air conditioning

Explore the area

View map
Paseo De La Reforma 64, Mexico City, 06600
  • Paseo de la Reforma
    ‪1 min walk‬
  • Angel of Independence Monument
    ‪2 min drive‬
  • Zócalo
    ‪4 min drive‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪10 min drive‬

Room options

View all photos for Studio Suite

Studio Suite

Studio Suite

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Double Room

Luxury Double Room

Luxury Double Room

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Double Room

Executive Double Room

Executive Double Room

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Quadruple Room

Deluxe Quadruple Room

Deluxe Quadruple Room

  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Room

Junior Room

Junior Room

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room

Executive Room

Executive Room

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Daily buffet breakfast (MXN 320 per person)

Emporio Reforma

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.4 out of 5, Excellent, 1,003 reviews
The price is AU$163
includes taxes & fees
24 Aug - 25 Aug
Emporio Reforma

About the area

Mexico City

Hotel Imperial Reforma is centrally located in Mexico City, a 1-minute walk from Paseo de la Reforma and 11 minutes by foot from Alameda Central. .This hotel is 1.5 mi (2.4 km) from Angel of Independence Monument and 1.7 mi (2.8 km) from Zócalo.

What's nearby

  • Paseo de la Reforma - 1 min walk - 0.0 km
  • Monument to the Revolution - 3 min walk - 0.3 km
  • Alameda Central - 12 min walk - 1.0 km
  • Angel of Independence Monument - 2 min drive - 1.6 km
  • Zócalo - 4 min drive - 3.8 km

Getting around

  • Juarez Station - 8 min walk
  • Mexico City Buenavista Station - 11 min drive
  • Benito Juarez International Airport (MEX) - 22 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪La Gloriosa - ‬1 min walk
  • ‪Tacos Hnos. Neri - ‬2 min walk
  • ‪Vips - ‬3 min walk

About this property

Hotel Imperial Reforma

Art Deco hotel with a 24-hour business center and a 24-hour front desk
Hotel Imperial Reforma offers 65 air-conditioned accommodations with safes and complimentary bottled water. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels.

Bathrooms include bathtubs or showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 65 air-conditioned rooms featuring flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms with shower/tub combinations feature deep soaking bathtubs and rainfall showerheads.
Make use of convenient amenities, which include complimentary wireless internet access and concierge services.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, Gaudi, or stay in and take advantage of the room service (during limited hours). Breakfast is available for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Mexico City? This hotel has 3229 square feet (300 square meters) of space consisting of a conference center and a meeting room. Limited parking is available onsite.
Gaudi - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Limited on-site parking
  • Onsite parking includes off-street options

Food and drink

  • Breakfast available for a fee
  • A restaurant

Restaurants on site

  • Gaudi

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Conference centre (3,229 square foot of space)
  • Meeting room

Accessibility

  • Hardwood flooring in room
  • Lift

More

  • 1 building
  • 5 floors
  • Art Deco architecture
  • Built in 1910
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub or rainfall showerhead
  • Designer toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Hotel Imperial Reforma
Hotel Imperial Reforma Mexico City
Hotel Reforma Imperial
Imperial Hotel Reforma
Imperial Reforma
Imperial Reforma Hotel
Imperial Reforma Mexico City
Reforma Imperial

Hotel Imperial Reforma Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 401 out of 1002 reviews
Rating 8 - Good. 286 out of 1002 reviews
Rating 6 - Okay. 172 out of 1002 reviews
Rating 4 - Poor. 83 out of 1002 reviews
Rating 2 - Terrible. 60 out of 1002 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Gabriela, Sheldon

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
we stayed 6 days and they gave us the same breakfast juice, coffee and ham and cheese sandwich… for 6 days!!!!
Stayed 1 night in May 2025

10/10 Excellent

Efren

Stayed 2 nights in May 2025

8/10 Good

Alan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La arquitectura del edificio es hermosa, sin embargo en el interior, las habitaciones se ven un poco atrapadas en el tiempo, en mi caso el AC no funcionaba correctamente pero el edificio es fresco y había un ventilador y pude dormir sin problemas
Stayed 2 nights in Apr 2025

4/10 Poor

Grace

Disliked: Staff & service
Lacking customer service Food was cold
Stayed 1 night in Mar 2025

4/10 Poor

Adriana

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at this hotel was very disappointing due to the terrible customer service. Brenda from the morning shift, in particular, had an unacceptable attitude for someone who works in guest services. She was rude, impatient, and seemed unconcerned with helping with our requests. Her lack of manners and interest in providing good service made our experience very unpleasant. If the hotel wants to improve its reputation, it should make the staff more friendly and professional. The hotel itself is beautiful from the outside and in the reception area. The rooms are another story. Super old and smell like dirty water. You can hear too much street noise, so if you want to sleep, this is not the place! The floor or carpet is so dirty that you shower and immediately your heels are dirty again just from walking in the same room. This hotel is supposedly 5-star and quite expensive, and based on my stay and how my husband, family, and I were treated, I definitely will not return or recommend it.
Stayed 6 nights in Mar 2025

10/10 Excellent

Santiago, San Diego

Stayed 2 nights in Mar 2025

4/10 Poor

Edgar Antonio

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Terrible el trato dela recepción ( Brenda n)
Stayed 6 nights in Mar 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great downtown location
Stayed 2 nights in Mar 2025

8/10 Good

gregory

Liked: Cleanliness, staff & service, room comfort
The checkin was smooth and thry were friendly and helpful. My issues were the room condition. The two chairs for the table were in need of repair. The leather was coming off in places. Also the rug was coming up at the door to the balcony. The shower was ok. The shower head could have been better. I didnt feel liek i properly got rinsed and the tub did not have anti slip in it. As someone whos slipped and fallen and spent a month in the hospital this makes me nervous.
Stayed 3 nights in Mar 2025

10/10 Excellent

Cristian

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excelent
Stayed 5 nights in Jan 2025

8/10 Good

Fanny

Stayed 4 nights in Feb 2025

10/10 Excellent

Estela

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful building friendly staff
Stayed 1 night in Feb 2025

10/10 Excellent

Estela

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful building friendly staff.
Stayed 1 night in Feb 2025

4/10 Poor

Hermilo

Travelled with family
Disliked: Staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Jorge a

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very convenient

I loved this hotel,the staff very helpful, excellent customer service
Stayed 4 nights in Feb 2025

10/10 Excellent

Emilio

Liked: Cleanliness, staff & service, property conditions & facilities
First time in this property. I’ll be glad to come back again.
Stayed 2 nights in Feb 2025

10/10 Excellent

????

Liked: Cleanliness, staff & service, property conditions & facilities
Massive rooms with amazing bath tub jacuzzis.
Stayed 1 night in Feb 2025

10/10 Excellent

JUAN E, GUADALAJARA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this property and I will stay there again :)
Stayed 2 nights in Jan 2025

10/10 Excellent

Michele

Liked: Cleanliness, staff & service
Great stay
Stayed 2 nights in Jan 2025

10/10 Excellent

Rodrigo Leonardo

Liked: Amenities
Buen trato
Stayed 1 night in Jan 2025

10/10 Excellent

andres

Stayed 1 night in Jan 2025

10/10 Excellent

Juan Guillermo

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Joel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
cerca del metro hidalgo o revolucion puedes caminar las dos estaciones
Stayed 1 night in Jan 2025

10/10 Excellent

SANDIBEL GARCES

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tnks
Stayed 3 nights in Jan 2025

10/10 Excellent

Bethany

Stayed 3 nights in Jan 2025