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Camino Real Polanco Mexico

4.5 star property

Photo gallery for Camino Real Polanco Mexico

5 restaurants, breakfast, lunch, dinner served; international cuisine
Property preview
Living area
Junior Suite Superior
Private pool

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Air conditioning

Explore the area

View map
Mariano Escobedo 700, Col Anzures, Mexico City, CDMX, 11590
  • Place, Paseo de la Reforma
    ‪5 min walk‬
  • Place, Chapultepec Castle
    ‪12 min walk‬
  • Place, Angel of Independence Monument
    ‪17 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪21 min drive‬

Room options

View all photos for Deluxe Superior Two Beds

Deluxe Superior Two Beds

Deluxe Superior Two Beds

8.8 out of 10
Excellent
(19 reviews)
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

8.4 out of 10
Very good
(5 reviews)
  • 110 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Fiesta

Suite Fiesta

Suite Fiesta

10.0 out of 10
Exceptional
(3 reviews)
  • 110 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King

Deluxe King

Deluxe King

9.0 out of 10
Wonderful
(97 reviews)
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Superior King

Deluxe Superior King

Deluxe Superior King

9.4 out of 10
Exceptional
(20 reviews)
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Master Suite

Master Suite | Garden view

Master Suite

10.0 out of 10
Exceptional
(3 reviews)
  • 112 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Chapultepec

Suite Chapultepec

Suite Chapultepec

9.0 out of 10
Wonderful
(2 reviews)
  • 117 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Camino Real Club King

Camino Real Club King

Camino Real Club King

9.0 out of 10
Wonderful
(21 reviews)
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Superior Garden View King

Deluxe Superior Garden View King

Deluxe Superior Garden View King

8.4 out of 10
Very good
(5 reviews)
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Superior Garden View Two Beds

Deluxe Superior Garden View Two Beds

Deluxe Superior Garden View Two Beds

9.6 out of 10
Exceptional
(7 reviews)
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Virreyes Superior

Suite Virreyes Superior

Suite Virreyes Superior

  • 235 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Virreyes

Premium bedding, minibar, in-room safe, desk

Suite Virreyes

10.0 out of 10
Exceptional
(1 review)
  • 235 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Camino Real Club Superior Double

Premium bedding, minibar, in-room safe, desk

Camino Real Club Superior Double

  • Sleeps 4
  • 2 Double Beds

View all photos for Camino Real Club Superior King

Premium bedding, minibar, in-room safe, desk

Camino Real Club Superior King

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Superior

Junior Suite Superior

Junior Suite Superior

  • Sleeps 2
  • 1 King Bed

View all photos for Camino Real Club Superior Double Garden View

Camino Real Club Superior Double Garden View

Camino Real Club Superior Double Garden View

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Camino Real Club Superior King Garden View

Premium bedding, minibar, in-room safe, desk

Camino Real Club Superior King Garden View

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room

Room

Room

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Dos Camas

Deluxe Dos Camas

Deluxe Dos Camas

9.2 out of 10
Wonderful
(89 reviews)
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Camino Real Club Dos Camas

Camino Real Club Dos Camas

Camino Real Club Dos Camas

9.6 out of 10
Exceptional
(12 reviews)
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Front of property
Grand Fiesta Americana Chapultepec
  • Hot tub
  • Spa
  • Free WiFi
  • Restaurant
4.7 out of 5, Exceptional, 1,001 reviews
The price is AU$448
includes taxes & fees
22 Nov - 23 Nov
Grand Fiesta Americana Chapultepec

About the area

Mexico City

With a stay at Camino Real Polanco Mexico, you'll be centrally located in Mexico City, a 9-minute walk from Museo de Arte Moderno and 11 minutes by foot from Tamayo Museum of Contemporary Art. .This family-friendly hotel is 1.2 mi (2 km) from Angel of Independence Monument and 1.6 mi (2.7 km) from Auditorio Nacional.

What's nearby

  • Avenida Presidente Masaryk - 5 min walk - 0.5 km
  • Paseo de la Reforma - 5 min walk - 0.5 km
  • Chapultepec Castle - 12 min walk - 1.0 km
  • Parque Zoologico de Chapultepec - 14 min walk - 1.2 km
  • Angel of Independence Monument - 17 min walk - 1.5 km

Getting around

  • Mexico City Buenavista Station - 15 min drive
  • Chapultepec Station - 16 min walk
  • Benito Juarez International Airport (MEX) - 26 min drive

Restaurants

  • ‪Cafe Tamayo - ‬1 min walk
  • ‪Sodome - ‬2 min walk
  • ‪Centro Castellano - ‬4 min walk
  • ‪El Fogoncito - ‬4 min walk
  • ‪Starbucks - ‬2 min walk

About this property

Camino Real Polanco Mexico

Luxury hotel with 5 restaurants and a health club
Camino Real Polanco Mexico offers 712 accommodations with minibars and safes. Beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps).

Bathrooms include complimentary toiletries and hair dryers. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a health club.

Children under 11 years old are not allowed in the swimming pool without adult supervision.

Guests can pamper themselves by indulging in the onsite spa services. Services include facials and manicures and pedicures.
Make yourself at home in one of the 712 guestrooms featuring minibars. Complimentary wireless internet access is available to keep you connected. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Pamper yourself with onsite massages and facials. You can take advantage of recreational amenities such as a health club and an outdoor pool. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy international cuisine at La Huerta, one of the hotel's 5 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 2 coffee shops/cafes. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6 AM to 11:30 AM for a fee.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and 22 meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 11:30 AM.
La Huerta - This family restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner.
Bistro - This restaurant specializes in international cuisine. Open daily.
Morimoto - This restaurant specializes in Japanese cuisine. Open daily.
Café Tamayo - Onsite coffee shop. Open daily.
Bar Blue Lounge - Onsite bar. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Free in-room WiFi has a 3-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 3-device limit

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Secured, covered valet parking on site (MXN 125 per night)

Food and drink

  • Daily buffet breakfast available 6 AM to 11:30 AM for a fee: MXN 490 for adults and MXN 267 for children
  • 2 coffee shops/cafes
  • 5 restaurants
  • A bar/lounge

Restaurants on site

  • Bar Blue Lounge
  • Bistro
  • Café Tamayo
  • La Huerta
  • Morimoto

Things to do

  • Art gallery
  • Health club
  • Outdoor pool
  • Shopping

Family friendly

  • In-room babysitting
  • In-room cot
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 22 meeting rooms
  • Business centre
  • Computer station
  • Conference centre

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Spa

  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • Area rugs in public areas
  • No lift
  • Tile flooring in public areas

More

  • 1 building
  • 100% renewable energy
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1968
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 490 for adults and MXN 267 for children
  • Covered valet parking fee: MXN 125 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Pool access available from 7:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Free in-room WiFi has a 3-device limit; WiFi in public areas is also free and has a 3-device limit
Parking height restrictions apply
Children under 11 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Camino Real Hotel Polanco Mexico
Camino Real Polanco Mexico
Camino Real Polanco Mexico Hotel
Camino Real Polanco Mexico Hotel
Camino Real Polanco Mexico Mexico City
Camino Real Polanco Mexico Hotel Mexico City

Camino Real Polanco Mexico Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 2305 out of 3065 reviews
Rating 8 - Good. 455 out of 3065 reviews
Rating 6 - Okay. 177 out of 3065 reviews
Rating 4 - Poor. 58 out of 3065 reviews
Rating 2 - Terrible. 70 out of 3065 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ernesto

Stayed 1 night in Aug 2025

8/10 Good

Miriam, Berkeley

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Beautiful exterior but rooms not really up to par. Staff is amazing. Because of reviews here we got a room in the Casa Club that comes with breakfast, free snacks all day, and a complimentary 7-8 pm drinks and treats. One staff member, Guadalupe, was truly amazing with us and our 7-year old. Made us all feel special and taken care of. But everyone was +. The location is good. Easy to access through two streets, which turned out quite useful since one of the streets was closed for the Sunday Ciclovia. Pretty easy to get around with Uber and not expensive. Easy to walk to Polanco, and lots of restaurants and stores. The property is truly unique and interesting, beautiful. So many different restaurants and areas in the hotel, and so many activities happening all the time. The pool was fun... and it was warm! Lovely area with lots of tables and lounge chairs. They even have a staffed bar and you can get food. Kind of annoying that the only way to get towels is to get them from the gym. No real place to leave them but just on the chair. Now to the rooms. We were told we were in a semi-renovated room and here is something to pay attention: the beds are NOT queen, they are full and this is a huge issue if you are traveling with children. Rooms only accommodate 2 people really. The bathroom was bad. Weird construction, door was in a bad place, didn't close. Hooks were falling off. Rain shower is annoying, especially with soap dispensers behind it. Electricity was wonky.
Stayed 5 nights in Aug 2025

6/10 Okay

myeongsoo

Travelled with partner
Disliked: Staff & service, amenities
Okay 3 star hotel in good neighborhood and also heritage
Stayed 1 night in Jul 2025

10/10 Excellent

Oliver, Orlando

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my third time staying in this hotel and as always it was a pleasure. The staff is amazing and the hotel itself is great
Stayed 4 nights in Aug 2025

10/10 Excellent

Stella

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Aug 2025

10/10 Excellent

Alina

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La comida del Cafe Tamayo, me encanta, he probado casi todo el menu y no me decido por que es mas rico. La señorita que atiende en la tarde, creo se llama Erica, (con 5 años de servicio) muy amable y servicial. En el restaurante, el buffet también muy variado y muy rico. Todo el personal muy rápido y ágil lo cual se agradece cuando tienes prisa. Me encanta lo privado que son los cuartos, no se escucha nada de ruido de otros huéspedes, ni los bebes llorando ni nada. Todo el personal que me atendió fue muy amable, desde las personas en el lobby, los que llevaron mi equipaje, las señoritas de limpieza, los de room service. El cuarto es bastante amplio y cómodo. No tuve oportunidad de meterme a la alberca, ni ir al gym, pero pase y se ven muy limpios. Cada que tengo que viajar a la CDMX procuro quedarme por la cercanía a los asuntos que voy, y la comodidad del hotel.
Stayed 4 nights in Aug 2025

10/10 Excellent

Faby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Deberían poner ambiente musical en el área de alberca, en mi primer comida no me aplicaron ningún descuento y se supone tenía descuento del 10% por integrantes. Y no se aplicó.
Stayed 4 nights in Jul 2025

10/10 Excellent

Faby

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar, sugerencia: deberían poner ambiente musical en el área de alberca sería bueno 😁
Stayed 1 night in Aug 2025

6/10 Okay

HECTOR

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Terrible beds!!!! AC, no working!!! Requested a change of room, finally near midnight we were sent to a much better room where beds were confortable and AC, worked as it must be in a good hotel. They should never offer rooms that are not renovated, with terrible conditions!!! The stay at the new room was very good though…
Stayed 3 nights in Aug 2025

10/10 Excellent

Olivero

Travelled with family
Liked: Staff & service
Hotel is spaciouus.
Stayed 4 nights in Jul 2025

6/10 Okay

Harrison

Stayed 3 nights in Aug 2025

10/10 Excellent

Santosh

Stayed 2 nights in Aug 2025

10/10 Excellent

Libia Jemima

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
🤗
Stayed 3 nights in Jul 2025

10/10 Excellent

Libia Jemima

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio, lugar tranquilo para descansar y cerca de todo, lo recomiendo al 100%
Stayed 1 night in Aug 2025

10/10 Excellent

alejandro, san antonio

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel great architecture!!!
Stayed 3 nights in Apr 2025

10/10 Excellent

Monserrat

Liked: Cleanliness
Stayed 1 night in Jul 2025

10/10 Excellent

Rafael

Stayed 8 nights in Jul 2025

10/10 Excellent

Giang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

CARLOS, Holdrege

Stayed 3 nights in Jul 2025

10/10 Excellent

Javier, Calgary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location and Excellent Service!
Stayed 1 night in Jul 2025

10/10 Excellent

Ginel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente! Bello, limpio, cerca de muchos lugares ricos para comer. Muy amables todos! Comimos rico en el BLUE BAR del hotel y las margaritas deliciosas!!!!
Stayed 1 night in Jul 2025

10/10 Excellent

Irineo S, Unión City

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good
Stayed 1 night in Jul 2025

10/10 Excellent

Ricardo Omar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Keith, Los Angeles

Stayed 4 nights in Jul 2025