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Room type Options Nightly price Book
Suite, 1 Queen Bed, Exterior View
Room with view
31 square metres
1 Queen Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Other room types
Master Suite, 1 Queen Bed, Exterior View
Room with view
32 square metres
1 Queen Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Master Suite, 1 Queen Bed, Interior View
43 square metres
1 Queen Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Deluxe Room, 2 Double Beds
30 square metres
2 Double Beds
Room sleeps 4 guests
(up to 2 children)
Select dates to see price
Junior Suite, 2 Double Beds
38 square metres
2 Double Beds
Room sleeps 4 guests
(up to 2 children)
Select dates to see price
Deluxe Room, 1 Queen Bed
28 square metres
1 Queen Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Junior Suite, 1 Queen Bed
29 square metres
1 Queen Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price

Get an overview of this hotel
Upscale aparthotel, walk to Plaza Polanco

Popular property highlights

Free WiFi
Laundry facilities
Smoke-free property
24-hour front desk
Concierge services

With a stay at Alteza Polanco in Mexico City (Polanco), you'll be steps from Plaza Polanco and 9 minutes by foot from Plaza Carso Shopping Center. This upscale aparthotel is 0.6 mi (1 km) from Acuario Inbursa and 0.7 mi (1.1 km) from Jumex Museum.

Make yourself at home in one of the 70 air-conditioned rooms featuring espresso makers and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Pamper yourself with onsite massages or enjoy recreation amenities such as a fitness center. Additional features at this aparthotel include complimentary wireless internet access, concierge services, and a fireplace in the lobby.

Enjoy a meal at Restaurante, or stay in and take advantage of the aparthotel's room service (during limited hours). Cooked-to-order breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Planning an event in Mexico City? This aparthotel has 474 square feet (44 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.

Languages spoken

  • English

Show all languages

Alteza Polanco - Near Museo Soumaya

Blas Pascal No. 111, Mexico City, 11510

Hotel Amenities

Hotel Amenities

  • Lift
  • Fitness facilities
  • Concierge services
  • Total number of rooms - 70
  • Number of floors - 8
  • Number of buildings/towers - 1
  • Airport transport (surcharge)
  • Conference space
  • Fireplace in lobby
  • Breakfast available (surcharge)
  • Laundry facilities
  • Television in common areas
  • Safe-deposit box at front desk
  • Spa services on site
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Spa treatment room(s)
  • Meeting rooms
  • Smoke-free property
  • Tours/ticket assistance
  • Free WiFi
  • Year Built – 2014
  • Number of restaurants - 1
  • Conference space size (feet) - 474
  • Conference space size (meters) - 44
  • Parking (limited spaces)
  • Self parking (surcharge)
  • Luggage storage
  • Terrace
  • Proposal/romance packages available
  • Covered parking

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages spoken

  • English
  • Spanish

Parking

Self parking (surcharge) , Parking (limited spaces)

Room Amenities

Alteza Polanco offers 70 air-conditioned accommodations with espresso makers and safes. 40-inch flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. This Mexico City aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • Air conditioning
  • Room service (limited hours)
  • Television
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Phone
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Espresso maker
  • Desk
  • In-room massage available
  • Shower only
  • Cable TV service
  • Flat-panel TV
  • Free WiFi
  • TV size 40
  • TV size (measurement) inch
  • Towels provided
  • Linens provided
  • Number of bathrooms: 1

Where to Eat

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.

Restaurante - Onsite restaurant.

Room service (during limited hours) is available.

Nearby Things to do

Recreational amenities at the aparthotel include a fitness center.

Spa Services

  • Number of treatment rooms 2
  • Outdoor treatment areas
  • Massages
  • Deep tissue massage
  • Sports massage

Accessibility

  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

Check-in time starts at 3 PM

Minimum check-in age is: 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets not allowed (service animals welcome)

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

No cots (infant beds) available

Children stay free

Service animals are allowed

Service animals are exempt from fees/restrictions

Number of children who can stay for free – 2

Debit cards not accepted

Staffed front desk

Smoke detector

Children stay free - maximum age 11

Property is cleaned with disinfectant

Staff wear personal protective equipment

Protective clothing is available for guests

Masks are available for guests

Gloves are available for guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Contactless check-in is available

Property follows regional sanitisation guidelines National Guidelines for reopening Tourism (Mexico)

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are available

Individually wrapped food options are available for breakfast

Individually wrapped food options are available through room service

gap period enforced between guest stays 48 hours

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property does not follow sanitisation practices of any association

Guest accommodation is sealed after cleaning

Cashless transactions are available

Masks are compulsory at the property

Contactless food service / room service is available

Mobile key entry is not available

Food service has been amended for enhanced safety

Fees

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10–21 per person
  • Airport shuttle fee: USD 70 per vehicle (roundtrip)
  • Covered self parking fee: USD 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Alteza Polanco Hotel
  • Alteza Hotel
  • Alteza Polanco
  • Alteza Polanco Hotel
  • Alteza Hotel
  • Hotel Alteza Polanco Mexico City
  • Mexico City Alteza Polanco Hotel
  • Hotel Alteza Polanco
  • Alteza Polanco Mexico City
  • Alteza

We should mention

Reservations are required for massage services. Reservations can be made by contacting the aparthotel prior to arrival, using the contact information on the booking confirmation.

Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

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