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Hyatt Place Memphis Primacy Park

3.0 star property

Photo gallery for Hyatt Place Memphis Primacy Park

Free daily buffet breakfast
Bar (on property)
Premium bedding, down duvets, in-room safe, desk
Lobby
Seasonal outdoor pool, pool loungers

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • Bar

Explore the area

View map
1220 Primacy Pkwy, Memphis, TN, 38119
  • Place, Baptist Memorial Hospital-Memphis
    ‪5 min drive‬
  • Place, Memphis Botanic Garden
    ‪7 min drive‬
  • Place, University of Memphis
    ‪9 min drive‬
  • Airport, Memphis, TN (MEM-Memphis Intl.)
    ‪16 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Accessible, Bathtub

8.0 out of 10
Very good
(18 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, Multiple Beds

Premium bedding, down duvets, in-room safe, desk

Room, Multiple Beds

8.0 out of 10
Very good
(87 reviews)
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, down duvets, in-room safe, desk

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(77 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Specialty)

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed (Specialty)

9.2 out of 10
Wonderful
(19 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds (Specialty)

Premium bedding, down duvets, in-room safe, desk

Room, 2 Double Beds (Specialty)

7.6 out of 10
Good
(34 reviews)
  • Sleeps 6
  • 2 Double Beds

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About the area

Memphis

With a stay at Hyatt Place Memphis Primacy Park in Memphis, you'll be in the business district, within a 10-minute drive of University of Memphis and Lichterman Nature Center. .This hotel is 10.8 mi (17.4 km) from Beale Street and 11.5 mi (18.5 km) from FedExForum.

What's nearby

  • Baptist Memorial Hospital-Memphis - 5 min drive - 4.6 km
  • Memphis Botanic Garden - 7 min drive - 6.0 km
  • Shelby Farms Visitor Center - 9 min drive - 8.9 km
  • University of Memphis - 9 min drive - 8.5 km
  • Graceland - 18 min drive - 22.5 km

Getting around

  • Memphis Central Station - 23 min drive
  • Memphis International Airport (MEM) - 16 min drive

Restaurants

  • ‪Panda Express - ‬12 min walk
  • ‪McDonald's - ‬10 min walk
  • ‪Red Koi Japanese Cuisine - ‬15 min walk
  • ‪Central BBQ Poplar - ‬9 min walk
  • ‪Seasons 52 - ‬6 min walk

About this property

Hyatt Place Memphis Primacy Park

Suburban hotel with free breakfast and area shuttle service
Hyatt Place Memphis Primacy Park offers 128 accommodations with DVD players and safes. Accommodations have separate sitting areas and are furnished with double sofa beds. Beds feature down comforters and premium bedding. 42-inch flat-screen televisions come with pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Make yourself at home in one of the 128 guestrooms featuring refrigerators and flat-screen televisions. Your bed comes with down comforters and premium bedding, and all rooms are furnished with double sofa beds. Premium TV channels and DVD players are provided for your entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.
Enjoy recreational amenities such as a 24-hour fitness center and a seasonal outdoor pool. This hotel also features complimentary wireless internet access, concierge services, and a television in a common area. Guests can catch a ride on the complimentary shuttle, which operates within 3 mi.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Planning an event in Memphis? This hotel has 1173 square feet (109 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
Hyatt Place Memphis Primacy Park has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 3 mi
  • Parking on site (USD 7 per day)
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • DVD player
  • Free area shuttle
  • Grocery/convenience store
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,173 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 6 floors
  • Banquet hall
  • Built in 1996
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Down comforter
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium channels
  • DVD player
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 1 to May 1:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
Welcoming dogs only
2 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Self parking fee: USD 7 per day
  • Pet fee: USD 100 per accommodation, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The seasonal pool will be open from April 01 to October 01
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only

Property is also known as

Hyatt Place Memphis Primacy Park
Hyatt Place Primacy
Hyatt Place Primacy Hotel
Hyatt Place Primacy Hotel Memphis Park
Hyatt Place Memphis Primacy Park Hotel
Hyatt Place Primacy Park Hotel
Hyatt Place Primacy Park
Hyatt Place Memphis Primacy Parkway Hotel Memphis
Hyatt Memphis Primacy Parkway
Hyatt Memphis Primacy Park
Hyatt Place Memphis Primacy Park Hotel
Hyatt Place Memphis Primacy Park Memphis
Hyatt Place Memphis Primacy Park Hotel Memphis

Hyatt Place Memphis Primacy Park Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 457 out of 1020 reviews
Rating 8 - Good. 224 out of 1020 reviews
Rating 6 - Okay. 152 out of 1020 reviews
Rating 4 - Poor. 89 out of 1020 reviews
Rating 2 - Terrible. 98 out of 1020 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jack, Lebanon

Stayed 1 night in Jun 2025

4/10 Poor

Charlee

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

2/10 Terrible

Antonio

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Nothing
Stayed 1 night in Jun 2025

10/10 Excellent

Terriana

Liked: Cleanliness, staff & service, property conditions & facilities
They rooms and everything was just perfect 😌
Stayed 1 night in Jun 2025

8/10 Good

Ashley

Stayed 1 night in Jun 2025

6/10 Okay

Ashley

Travelled with family
Ok for a quick 1 night stop over
Stayed 1 night in Jun 2025

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay!
Stayed 1 night in Jun 2025

10/10 Excellent

Shaterricka

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and peaceful
Stayed 2 nights in Jun 2025

6/10 Okay

Pat

Stayed 1 night in Jun 2025

4/10 Poor

Whitney

Travelled with partner
Liked: Amenities
Disliked: Property conditions & facilities
A lot of rust in the rooms. Wifi was out and the floors were sticky.
Stayed 1 night in Jun 2025

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The guest service supervisor was great. The systems were down when we tried to check in so we had to wait about 30 minutes for them to come back and as soon as they came up she let us know and got us to our room quickly!
Stayed 1 night in Jun 2025

8/10 Good

Wonita, Troup

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Charge for parking, 100 for accidental fee, and double beds are full size beds. Very small. 3rd party over booked hotel and they gave us the small beds.
Stayed 1 night in Jun 2025

8/10 Good

Andre

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Property conditions & facilities

Mildew/mold

The room smelled terribly of damp or mildew/mold. The bathroom fan didn’t work and had visible black mold on it. Bed was comfy though
Stayed 1 night in Jun 2025

10/10 Excellent

Courtney

Stayed 1 night in Jun 2025

10/10 Excellent

Tonicia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet
Stayed 2 nights in Jun 2025

8/10 Good

Bobby

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Mamoun

Travelled with family, Business traveller
Liked: Cleanliness, property conditions & facilities
Many teenagers guest were talking and laughing loudly at the front of the hotel around 1:00am
Stayed 1 night in Jun 2025

10/10 Excellent

Joshua

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the stay there. Staff was friendly and eager to help if needed. It was clean and well taken care of. My only regret was not staying there our first night in Memphis. Great job Hyatt place. Will definetly stay here next time if we make it back to Memphis.
Stayed 2 nights in Jun 2025

10/10 Excellent

Andrea

Stayed 2 nights in Jun 2025

8/10 Good

Albree

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay the staff are friendly and helpful and just made the stay enjoyable
Stayed 3 nights in Jun 2025

10/10 Excellent

C. L.

Stayed 2 nights in May 2025

4/10 Poor

Amy

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Dated and dirty

Room had a broken drawer when we walking in. Called for maintenance, they did nothing. Hairs and grime on the bathroom Floors. No pool towels, had to call twice to have them bring some out. Very noisy, group of bikers riding at midnight and 2 am.
Stayed 1 night in Jun 2025

10/10 Excellent

Shawonda

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2025