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Best Western Plus Galleria Inn & Suites

2.5 star property

Photo gallery for Best Western Plus Galleria Inn & Suites

Exterior
Standard Room, 1 King Bed, Non Smoking, Refrigerator
Fountain
Lobby
Free daily buffet breakfast

Reviews

7.8 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View map
8635 Us Highway 64, Memphis, TN, 38133-4122
  • Place, Wolfchase Galleria
    ‪14 min walk‬
  • Place, Saint Francis Hospital - Bartlett
    ‪4 min drive‬
  • Place, Graceland
    ‪26 min drive‬
  • Airport, Memphis, TN (MEM-Memphis Intl.)
    ‪24 min drive‬

Room options

King Mini Suite

  • Sleeps 2

King Room with Sofabed

  • Sleeps 4

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Pillow-top beds, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

8.2 out of 10
Very good
(37 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

Standard Room, 1 King Bed, Non Smoking, Refrigerator

Standard Room, 1 King Bed, Non Smoking, Refrigerator

8.8 out of 10
Excellent
(13 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Pillow-top beds, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(12 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Pillow-top beds, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Non Smoking

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Pillow-top beds, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible, Bathtub

8.8 out of 10
Excellent
(15 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Pillow-top beds, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Bathtub

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator (Small Room)

Pillow-top beds, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator (Small Room)

7.0 out of 10
Good
(37 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Pillow-top beds, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Third bed is a Sofabed)

Pillow-top beds, desk, laptop workspace, iron/ironing board

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Third bed is a Sofabed)

8.6 out of 10
Excellent
(8 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Pillow-top beds, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

7.2 out of 10
Good
(18 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Multiple Beds, Non Smoking, Refrigerator & Microwave (2 queen and 1 single bed)

Family Room, Multiple Beds, Non Smoking, Refrigerator & Microwave (2 queen and 1 single bed)

Family Room, Multiple Beds, Non Smoking, Refrigerator & Microwave (2 queen and 1 single bed)

8.2 out of 10
Very good
(28 reviews)
  • Sleeps 5
  • 2 Queen Beds and 1 Single Bed

View all photos for Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave (Small Room)

Pillow-top beds, desk, laptop workspace, iron/ironing board

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave (Small Room)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

Two Queen Room

  • Sleeps 4

Mobility Accessible Two Queen Room with Roll in Shower

  • Sleeps 4

Mobility Accessible Two Queen Room with Bathtub

  • Sleeps 4

Small King and Single Room

  • Sleeps 3

Smaller King Room

  • Sleeps 2

Mobility Accessible King Room with Bathtub

  • Sleeps 2

Mobility Accessible King Room with Roll in Shower

  • Sleeps 2

Two Queen Suite

  • Sleeps 6

King Suite

  • Sleeps 4

Two Queen and Single Bed Family Room

  • Sleeps 5

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Exterior
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About the area

Memphis

With a stay at Best Western Plus Galleria Inn & Suites in Memphis (Wolfchase), you'll be a 2-minute drive from Wolfchase Galleria and 5 minutes from Bellevue Baptist Church. .This hotel is 5.2 mi (8.4 km) from Cordova Community Center and 6.5 mi (10.5 km) from Methodist Le Bonheur Healthcare.

What's nearby

  • Wolfchase Galleria - 14 min walk - 1.2 km
  • Saint Francis Hospital - Bartlett - 4 min drive - 3.2 km
  • Beale Street - 22 min drive - 39.3 km
  • FedExForum - 23 min drive - 40.0 km
  • Graceland - 26 min drive - 43.8 km

Getting around

  • Memphis Central Station - 25 min drive
  • Memphis International Airport (MEM) - 26 min drive

Restaurants

  • ‪Texas Roadhouse - ‬6 min walk
  • ‪Panera Bread - ‬11 min walk
  • ‪Circle K - ‬13 min walk
  • ‪Slim Chickens - ‬6 min walk
  • ‪Buffalo Wild Wings - ‬11 min walk

About this property

Best Western Plus Galleria Inn & Suites

Hotel with free breakfast, near Wolfchase Galleria
Best Western Plus Galleria Inn & Suites offers 108 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. Flat-screen televisions come with satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers and complimentary toiletries.

This Memphis hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is offered once per stay and change of towels can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 108 air-conditioned rooms featuring refrigerators and flat-screen televisions. Your room comes with a pillowtop bed. Wireless internet access (surcharge) keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature bathtubs or showers, complimentary toiletries, and hair dryers.
Enjoy recreation amenities such as a fitness center or take in the view from a garden. Additional amenities at this hotel include complimentary wireless internet access and a banquet hall.
Grab a bite from the snack bar/deli serving guests of Best Western Plus Galleria Inn & Suites. A complimentary buffet breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include complimentary wired internet access, express check-in, and express check-out. Planning an event in Memphis? This hotel has 500 square feet (46 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of towels on request
  • Housekeeping (once per stay)
  • Multilingual staff

Business services

  • 500 square feet of conference space
  • Meeting room

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 150 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: USD 0 per stay (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Galleria
Best Western Plus Galleria Inn Memphis
Best Western Galleria Inn Memphis
Best Western Galleria Memphis
Bartlett Best Western
Best Western Bartlett
Best Western Galleria Hotel Memphis
Best Western Memphis
Best Western Plus Galleria Inn
Best Western Plus Galleria Memphis
Best Western Plus Galleria
Best Western Galleria Inn Suites
Plus Galleria & Suites Memphis
Best Western Plus Galleria Inn & Suites Hotel
Best Western Plus Galleria Inn & Suites Memphis
Best Western Plus Galleria Inn & Suites Hotel Memphis

Best Western Plus Galleria Inn & Suites Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 479 out of 1017 reviews
Rating 8 - Good. 226 out of 1017 reviews
Rating 6 - Okay. 134 out of 1017 reviews
Rating 4 - Poor. 81 out of 1017 reviews
Rating 2 - Terrible. 97 out of 1017 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Demitria

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Location was fine but it is right beside an abandoned restaurant but it’s in a quiet space. My room was dirty and all the lights did not work. House keeping did not come by at all. Breakfast was ok but I came on the day of some type of conference so seating was horrible and long lines, I wish I knew this when I checked in. Overall an ok stay.
Stayed 2 nights in Sep 2025

8/10 Good

donell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 2 nights in Sep 2025

10/10 Excellent

Juan

Stayed 1 night in Sep 2025

8/10 Good

virgil

Stayed 1 night in Sep 2025

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Audre-anna

Stayed 1 night in Sep 2025

10/10 Excellent

Jason

Stayed 1 night in Sep 2025

10/10 Excellent

Luke

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Sep 2025

10/10 Excellent

Christion

Stayed 1 night in Sep 2025

6/10 Okay

Nadine, Hammond

Travelled with family
Had a problem with a/c
Stayed 1 night in Sep 2025

8/10 Good

virgil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was great.
Stayed 1 night in Sep 2025

10/10 Excellent

Leslie

Liked: Cleanliness, amenities, property conditions & facilities
Suite is very large and felt like home away from home
Stayed 1 night in Sep 2025

10/10 Excellent

Kimberly

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that they have FREE parking, and I was able to park pretty close to the front door. I was greeted with a friendly smile at check-in and check-out. The room was clean and comfortable. The bed was wonderful, and the air-conditioning was perfect. You can't beat the price either. I will be back. Thank you
Stayed 1 night in Sep 2025

10/10 Excellent

Larry

Stayed 1 night in Sep 2025

10/10 Excellent

james

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff - especially the poor girl after-hours when we came off I-40 late. great coffee and breakfast. we'll definitely return in the future.
Stayed 1 night in Sep 2025

2/10 Terrible

Tracie

Disliked: Cleanliness, staff & service, property conditions & facilities
The staff upon checking in was rude and horrible to deal with. I asked some questions about what was being charged and I was told that they could not deal with the questions and told us to leave and we had to find another hotel.
Stayed 1 night in Sep 2025

10/10 Excellent

Marvin

Liked: Cleanliness
It was real clean I mean nice love it can’t wait to g
Stayed 1 night in Sep 2025

10/10 Excellent

Chris

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice. Great breakfast!
Stayed 1 night in Sep 2025

10/10 Excellent

Vel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was very nice, and the room was well-equipped and comfortable. The AC fan couldn't be adjusted to run continually while the cool setting was on, so the unit cut on and off all night--interrupting sleep.
Stayed 1 night in Sep 2025

2/10 Terrible

Britney, Cordova

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
This was I believe my third stay at this location I’ve never had a problem until 9/13/2025 our first room refrigerator wasn’t working at all and had an odor coming from it. Also the night stand/light fixture was hanging out the wall nearly about yo fall off which I imagine would break a toe if so! So we talked to the front desk agent to which she responded “all I can do is give you another room” no apologies just that however we were satisfied with that so we go to the new room and all seemed well until 3am I was awakened to a ROACH crawling on me. We immediately told front desk to which she responded saying “I just work up here I don’t want to work anywhere else so I don’t know” let me add this was a different employee by this time. So we went back to our room because we figured hey we’re only staying one night let’s not press the issue. However since no one ever bothered to ask what room we were in we decided to let front desk know a second time that the room had roaches so maybe they could spray but this lady didn’t care either she didn’t apologize for the first inconvenience or anything just laughed and so oh wow. This makes me believe cleaning is not being done properly or taken serious. Will consider a different hotel for my next stay out.
Stayed 3 nights in Jun 2025

4/10 Poor

Dametri, Cordova

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
This was I believe my third stay at this location I’ve never had a problem until 9/13/2025 our first room refrigerator wasn’t working at all and had an odor coming from it. Also the night stand/light fixture was hanging out the wall nearly about yo fall off which I imagine would break a toe if so! So we talked to the front desk agent to which she responded “all I can do is give you another room” no apologies just that however we were satisfied with that so we go to the new room and all seemed well until 3am I was awakened to a ROACH crawling on me. We immediately told front desk to which she responded saying “I just work up here I don’t want to work anywhere else so I don’t know” let me add this was a different employee by this time. So we went back to our room because we figured hey we’re only staying one night let’s not press the issue. However since no one ever bothered to ask what room we were in we decided to let front desk know a second time that the room had roaches so maybe they could spray but this lady didn’t care either she didn’t apologize for the first inconvenience or anything just laughed and so oh wow. This makes me believe cleaning is not being done properly or taken serious. Will consider a different hotel for my next stay out.
Stayed 1 night in Sep 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Good Stay

Great place to stay for an overnight trip.
Stayed 1 night in Aug 2025

8/10 Good

Tod L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value!

The King room was very nice and comfortable. The sausage and scrambled eggs on the breakfast was yucky but everything else was great. Well worth what I paid. I'm going to book a stay again for the weekend. It's a great place for me and my ex spouse to rendezvous and our adult children not right or missing don't know! 🙂
Stayed 1 night in Aug 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025