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Best Western Plus Galleria Inn & Suites

2.5 star property

Photo gallery for Best Western Plus Galleria Inn & Suites

Exterior
Standard Room, 1 King Bed, Non Smoking, Refrigerator
Fountain
Lobby
Free daily buffet breakfast

Reviews

7.8 out of 10
Good

Popular amenities

  • Gym
  • 24/7 front desk
  • Laundry
  • Air conditioning

Explore the area

View map
8635 Us Highway 64, Memphis, TN, 38133-4122
  • Place, Wolfchase Galleria
    ‪14 min walk‬
  • Place, Bellevue Baptist Church
    ‪5 min drive‬
  • Place, Cordova Community Center
    ‪10 min drive‬
  • Airport, Memphis, TN (MEM-Memphis Intl.)
    ‪24 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Pillow-top beds, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

8.2 out of 10
Very good
(37 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

Standard Room, 1 King Bed, Non Smoking, Refrigerator

Standard Room, 1 King Bed, Non Smoking, Refrigerator

8.8 out of 10
Excellent
(13 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Pillow-top beds, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(12 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Pillow-top beds, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Non Smoking

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Pillow-top beds, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible, Bathtub

8.8 out of 10
Excellent
(15 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Pillow-top beds, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Bathtub

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator (Small Room)

Pillow-top beds, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator (Small Room)

7.0 out of 10
Good
(36 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Pillow-top beds, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Third bed is a Sofabed)

Pillow-top beds, desk, laptop workspace, iron/ironing board

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Third bed is a Sofabed)

8.6 out of 10
Excellent
(8 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Pillow-top beds, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

7.2 out of 10
Good
(18 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Multiple Beds, Non Smoking, Refrigerator & Microwave (2 queen and 1 single bed)

Family Room, Multiple Beds, Non Smoking, Refrigerator & Microwave (2 queen and 1 single bed)

Family Room, Multiple Beds, Non Smoking, Refrigerator & Microwave (2 queen and 1 single bed)

8.2 out of 10
Very good
(28 reviews)
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Bed

View all photos for Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave (Small Room)

Pillow-top beds, desk, laptop workspace, iron/ironing board

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave (Small Room)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

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About the area

Memphis

With a stay at Best Western Plus Galleria Inn & Suites in Memphis (Wolfchase), you'll be a 2-minute drive from Wolfchase Galleria and 5 minutes from Bellevue Baptist Church. .This hotel is 5.2 mi (8.4 km) from Cordova Community Center and 6.5 mi (10.5 km) from Methodist Le Bonheur Healthcare.

What's nearby

  • Wolfchase Galleria - 14 min walk - 1.2 km
  • Saint Francis Hospital - Bartlett - 4 min drive - 3.2 km
  • Beale Street - 22 min drive - 39.3 km
  • FedExForum - 23 min drive - 40.0 km
  • Graceland - 26 min drive - 43.8 km

Getting around

  • Memphis Central Station - 25 min drive
  • Memphis International Airport (MEM) - 26 min drive

Restaurants

  • ‪Panera Bread - ‬11 min walk
  • ‪Texas Roadhouse - ‬6 min walk
  • ‪Circle K - ‬13 min walk
  • ‪Slim Chickens - ‬6 min walk
  • ‪Buffalo Wild Wings - ‬11 min walk

About this property

Best Western Plus Galleria Inn & Suites

Hotel with free breakfast, near Wolfchase Galleria
Best Western Plus Galleria Inn & Suites offers 108 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. Flat-screen televisions come with satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers and complimentary toiletries.

This Memphis hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is offered once per stay and change of towels can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 108 air-conditioned rooms featuring refrigerators and flat-screen televisions. Your room comes with a pillowtop bed. Wireless internet access (surcharge) keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature bathtubs or showers, complimentary toiletries, and hair dryers.
Enjoy recreation amenities such as a fitness center or take in the view from a garden. Additional amenities at this hotel include complimentary wireless internet access and a banquet hall.
Grab a bite from the snack bar/deli serving guests of Best Western Plus Galleria Inn & Suites. A complimentary buffet breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include complimentary wired internet access, express check-in, and express check-out. Planning an event in Memphis? This hotel has 500 square feet (46 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of towels on request
  • Housekeeping (once per stay)
  • Multilingual staff

Business services

  • 500 square feet of conference space
  • Meeting room

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 150 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: USD 0 per stay (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Galleria
Best Western Plus Galleria Inn Memphis
Best Western Galleria Inn Memphis
Best Western Galleria Memphis
Bartlett Best Western
Best Western Bartlett
Best Western Galleria Hotel Memphis
Best Western Memphis
Best Western Plus Galleria Inn
Best Western Plus Galleria Memphis
Best Western Plus Galleria
Best Western Galleria Inn Suites
Plus Galleria & Suites Memphis
Best Western Plus Galleria Inn & Suites Hotel
Best Western Plus Galleria Inn & Suites Memphis
Best Western Plus Galleria Inn & Suites Hotel Memphis

Best Western Plus Galleria Inn & Suites Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 462 out of 1004 reviews
Rating 8 - Good. 233 out of 1004 reviews
Rating 6 - Okay. 128 out of 1004 reviews
Rating 4 - Poor. 80 out of 1004 reviews
Rating 2 - Terrible. 101 out of 1004 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Jerry

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very friendly
Stayed 1 night in Aug 2025

8/10 Good

Melissa

Liked: Amenities
Good
Stayed 1 night in Aug 2025

10/10 Excellent

Matthew

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy bed, decent breakfast, excellent staff.
Stayed 1 night in Aug 2025

4/10 Poor

Tamara

Liked: Staff & service
Disliked: Cleanliness
It was a convient place to stay but there was 2 roaches in our room. In addition, the air conditioning unit didn’t seem to work very well, was very loud and did not keep the moisture out of the room so we were hot during sleep
Stayed 1 night in Aug 2025

10/10 Excellent

Wonda

It was a pleasnt ...but the rooms needed lysol spray it was a very unpleasant spell neat & clean
Stayed 2 nights in Aug 2025

6/10 Okay

Vanessa

Stayed 1 night in Aug 2025

4/10 Poor

Michelle

Travelled with family
N/A
Stayed 1 night in Aug 2025

10/10 Excellent

Kena

Liked: Cleanliness, staff & service, property conditions & facilities
My stay was great, room was clean and Everything from gas stations liquor store and restaurants were walking distance.
Stayed 1 night in Aug 2025

10/10 Excellent

Teresa

Stayed 1 night in Jul 2025

8/10 Good

Melinda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything about our stay was good. When booking this location, I assumed it was pulling up hotels along my route but I ended up driving 30 minutes out of the direction I was going due to no refunds.
Stayed 1 night in Aug 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely a nice hotel and room . Taco restaurant next door is a must if you like tacos .
Stayed 1 night in Aug 2025

6/10 Okay

Karl

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Sharon

Stayed 1 night in Jul 2025

2/10 Terrible

Charity

Disliked: Cleanliness
Stayed 1 night in Jul 2025

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Jade

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area, plenty of restaurants nearby & the huge mall.
Stayed 3 nights in Aug 2025

10/10 Excellent

Britt

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

2/10 Terrible

Brandon

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disrespectful, inadequate, entitled

Checked in at 4pm While asleep was called by front desk and told to come back downstairs and prepare to pay again and change rooms due to the clerks error on check-in. This was followed by calls and text to my personal phone from the GM of the hotel. This transpired ove the couse of 1.5 hrs from 11pm - 12:30 am, at which time I packed my bags and left; convinced there was not a peaceful nights sleep to be had. The floor was sticky, the ceiling was dingy, and there was a mold and mildew scent in the room. Worst customer service experience I’ve had at a hotel. Front desk staff was rude and threatened eviction. Unacceptable on every level.
Stayed 1 night in Jun 2025

10/10 Excellent

Travis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an RV. Easy parking in and out. We had a someone block our exit but they left as we were leaving. Pretty inconsiderate but not hotel's fault.
Stayed 1 night in Jul 2025

10/10 Excellent

NOWANA

Travelled with family
Liked: Cleanliness, staff & service
Was happy with the room and the breakfast. I would like to suggest providing some fresh fruit at breakfast like orange, apples, and bananas
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice but noi

The room was small but well proportioned. It had everything we needed. The issue was the noisy a/c. We couldn't hear each other over it, and we weren't far away. The traffic noise was loud, too. Maybe some better sound proof windows would be nice.
Stayed 1 night in Aug 2025

6/10 Okay

Ashlin

Travelled with family
Liked: Cleanliness, staff & service
Staff was wonderful. Lobby was very well maintained and room was decently maintained. There were some annoyance with the room AC dripping water, making loud noises, and what seemed to be mold above it. But otherwise I was pleasantly surprised by the upkeep of the hotel. I booked an accommodation room. Staff member made sure to put me in a room with a walk in shower that I could crutch into. Unfortunately, there was no chair to sit in the shower- so I relied on my one good leg and hand rails. I probably could have asked for one, but I was there for a short night so I just dealt with it. Also, the shower head holder was apparently broken and the shower head fell directly onto the foot of my broken leg- ouch. The water pressure and temperature was great though. Other than the couple of issues, I was pretty impressed with how the hotel is ran. Would use it again for a one night stay.
Stayed 1 night in Jul 2025