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DoubleTree by Hilton Hotel Melbourne - Flinders Street

4.5 star property

Photo gallery for DoubleTree by Hilton Hotel Melbourne - Flinders Street

Room, 1 King Bed, Balcony, River View (Skyline)
Suite, 1 King Bed, Balcony (Yarra View)
Bar (on property)
Room, 1 King Bed, Balcony, River View (Skyline) | View from room
Interior detail

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View map
270 Flinders Street, Melbourne, VIC, 3000
  • Place, Fed Square
    ‪2 min walk‬
  • Place, Bourke Street Mall
    ‪5 min walk‬
  • Place, SEA LIFE Melbourne
    ‪10 min walk‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪26 min drive‬

Room options

View all photos for King Loft Room

Hypo-allergenic bedding, minibar, in-room safe, desk

King Loft Room

  • Sleeps 3

View all photos for Loft King Room With Federation View

Hypo-allergenic bedding, minibar, in-room safe, desk

Loft King Room With Federation View

  • Sleeps 3

View all photos for Room, 2 Single Beds (Interior)

Room, 2 Single Beds (Interior)

Room, 2 Single Beds (Interior)

8.0 out of 10
Very good
(9 reviews)
  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

8.8 out of 10
Excellent
(34 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed

Room, 1 Queen Bed

9.4 out of 10
Exceptional
(22 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Single Beds

Room, 2 Single Beds

Room, 2 Single Beds

8.4 out of 10
Very good
(13 reviews)
  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible

8.0 out of 10
Very good
(1 review)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Interior)

Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 1 King Bed (Interior)

8.0 out of 10
Very good
(6 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed (Interior)

Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 1 Queen Bed (Interior)

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Balcony, River View (Skyline)

Room, 1 King Bed, Balcony, River View (Skyline)

Room, 1 King Bed, Balcony, River View (Skyline)

10.0 out of 10
Exceptional
(1 review)
  • 22 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Flinders Street Station View)

Room, 1 King Bed (Flinders Street Station View)

Room, 1 King Bed (Flinders Street Station View)

9.2 out of 10
Wonderful
(5 reviews)
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

View from room

Room, 1 King Bed, City View

8.0 out of 10
Very good
(5 reviews)
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, River View (Skyline)

Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 1 King Bed, River View (Skyline)

8.8 out of 10
Excellent
(16 reviews)
  • 22 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony (Yarra View)

Suite, 1 King Bed, Balcony (Yarra View) | Living area

Suite, 1 King Bed, Balcony (Yarra View)

  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Loft, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Loft, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for One Bedroom Yarra View Suite With Balcony

Hypo-allergenic bedding, minibar, in-room safe, desk

One Bedroom Yarra View Suite With Balcony

  • Sleeps 3

View all photos for King Room With Flinders St Station View

Hypo-allergenic bedding, minibar, in-room safe, desk

King Room With Flinders St Station View

  • Sleeps 2

View all photos for King Guest Room

Hypo-allergenic bedding, minibar, in-room safe, desk

King Guest Room

  • Sleeps 2

View all photos for Interior King Guest Room Without Window

Hypo-allergenic bedding, minibar, in-room safe, desk

Interior King Guest Room Without Window

  • Sleeps 2

View all photos for King Room With City View

Hypo-allergenic bedding, minibar, in-room safe, desk

King Room With City View

  • Sleeps 2

View all photos for King Room With Skyline River View

Hypo-allergenic bedding, minibar, in-room safe, desk

King Room With Skyline River View

  • Sleeps 2

View all photos for King Room Skyline River View with Balcony

Hypo-allergenic bedding, minibar, in-room safe, desk

King Room Skyline River View with Balcony

  • Sleeps 2

View all photos for Queen Guest Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Queen Guest Room

  • Sleeps 2

View all photos for Interior Queen Guest Room without Window

Hypo-allergenic bedding, minibar, in-room safe, desk

Interior Queen Guest Room without Window

  • Sleeps 2

View all photos for Twin Guest Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Twin Guest Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2

View all photos for Interior Twin Guest Room Without Window

Hypo-allergenic bedding, minibar, in-room safe, desk

Interior Twin Guest Room Without Window

  • Sleeps 2

View all photos for Accessible King Room With Roll In Shower

Hypo-allergenic bedding, minibar, in-room safe, desk

Accessible King Room With Roll In Shower

  • Sleeps 2

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About the area

Melbourne

With a stay at DoubleTree by Hilton Hotel Melbourne - Flinders Street, you'll be centrally located in Melbourne, steps from Degraves Street and within a 5-minute walk of Fed Square. .This hotel is 0.4 mi (0.7 km) from SEA LIFE Melbourne and 0.8 mi (1.3 km) from Bourke Street Mall.

What's nearby

  • Degraves Street - 1 min walk - 0.1 km
  • Fed Square - 2 min walk - 0.2 km
  • Flinders Lane - 2 min walk - 0.2 km
  • Bourke Street Mall - 5 min walk - 0.5 km
  • SEA LIFE Melbourne - 10 min walk - 0.9 km

Getting around

  • Flinders Street Station - 3 min walk
  • Melbourne Central Station - 13 min walk
  • Melbourne Airport (MEL) - 27 min drive

Restaurants

  • ‪Platform 270 - ‬1 min walk
  • ‪Pho Flinders Express - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Flora Indian Restaurant - ‬1 min walk
  • ‪Rocket Burgers & Fries - ‬2 min walk

About this property

DoubleTree by Hilton Hotel Melbourne - Flinders Street

Hotel with a restaurant, steps from Degraves Street
DoubleTree by Hilton Hotel Melbourne - Flinders Street offers 187 accommodations with minibars and laptop-compatible safes. 42-inch flat-screen televisions come with digital channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, bathrobes, slippers, and designer toiletries.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include hair dryers and irons/ironing boards. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 187 guestrooms featuring refrigerators and flat-screen televisions. Wireless internet access (surcharge) keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature designer toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional features at this hotel include a fireplace in the lobby and a banquet hall.
Satisfy your appetite for dinner at the hotel's restaurant, Platform 270, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Melbourne? This hotel has 1582 square feet (147 square meters) of space consisting of conference space and 4 meeting rooms.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
Platform 270 - This restaurant serves breakfast and dinner. A children's menu is available.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: WiFi (AUD 14.95 per 24-hour period)
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (AUD 33 per stay)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; AUD 40 for adults and AUD 20 for children
  • A bar/lounge
  • A restaurant
  • Free manager's reception (select days)

Restaurants on site

  • Platform 270

Things to do

  • 24-hour gym

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 1,582 square feet of conference space
  • 4 meeting rooms

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (97 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (97 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 14 floors
  • Banquet hall
  • Built in 1970
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with digital channels
  • Pay films
  • Streaming services

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 65.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 50.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AUD 40 for adults and AUD 20 for children
  • Fee for in-room wireless internet: AUD 14.95 per 24-hour period (rates may vary)
  • Nearby parking fee: AUD 33 per stay (984 ft away)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 65.0 per night
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Citigate Hotel Melbourne
Citigate Melbourne
Melbourne Citigate
DoubleTree Hilton Hotel Melbourne Flinders Street
DoubleTree Hilton Hotel Flinders Street
DoubleTree Hilton Melbourne Flinders Street
DoubleTree Hilton Flinders Street
DoubleTree by Hilton Hotel Melbourne - Flinders Street Hotel
DoubleTree by Hilton Hotel Melbourne - Flinders Street Melbourne

DoubleTree by Hilton Hotel Melbourne - Flinders Street Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 595 out of 1002 reviews
Rating 8 - Good. 293 out of 1002 reviews
Rating 6 - Okay. 75 out of 1002 reviews
Rating 4 - Poor. 27 out of 1002 reviews
Rating 2 - Terrible. 12 out of 1002 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Andrew

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
While the location of the hotel is great, the service received and the amenities of the hotel rooms left a lot to be desired. Our TV stopped working halfway through our stay, and so we packe dup and moved rooms, and then the TV in the next room didn't work straightaway either. The shower drain in the new room was blocked and caused water to back up and spill over the rest of the bathroom floor. Although this was apparently fixed by maintenance, it continued to happen the next night. Wasn't very impressed when it was suggested that I could go down to the hotel gym and use once of those showers as an alternative. I requested the key to my old room and used that shower on one of my nights. And to top it all off, I got double-charged for my room by their booking system, so paying two charges of over $1,000 onto my credit card. You need to lift your game guys. Will definitely stay somewhere else next time - not worth the hassle.
Stayed 4 nights in Dec 2025

10/10 Excellent

Glenn

Stayed 4 nights in Sep 2025

10/10 Excellent

Rod

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second year staying here and it’s fantastic. The location is great with plenty of dining and bar options nearby. Public transport is right outside the door and supermarkets around the corner.
Stayed 5 nights in Sep 2025

10/10 Excellent

Collette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in great location. So close to Degraves street, Flinders station, tram stops, NGV etc. Third time staying there, love it.
Stayed 2 nights in Sep 2025

10/10 Excellent

Clinton, Norwood

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

IQBAL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our rooms were ready before the standard checkin time
Stayed 3 nights in Sep 2025

10/10 Excellent

suzette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is superb . Free tram city around the corner . Train across the street . Graveyard alley is a few steps away. Chinatown was walking distance . We loved Southbank which is just behind the train station . 👏👏👏
Stayed 2 nights in Sep 2025

10/10 Excellent

Thameiyanthi

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location. Rooms are very small, but good enough for short business travel. Courtesy choc chip cookies were amazing :) Friendly staff. Thank you, I had a wonderful 6-night stay!!!
Stayed 5 nights in Aug 2025

10/10 Excellent

Hannah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 1 night in Sep 2025

10/10 Excellent

Marcelo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 6 nights in Jun 2025

10/10 Excellent

kaylene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Mrinal

Stayed 3 nights in Aug 2025

6/10 Okay

Simon

Stayed 2 nights in Aug 2025

6/10 Okay

Puisan

Travelled with partner
Liked: Cleanliness, staff & service
The Hilton was not as nice as others I've stayed in and felt somewhat outdated. Our original room didn't have a good view, and although they upgraded us to a king room, it seemed like it might have been a less desirable room with no view. At $200 a night, I expected a better experience.
Stayed 2 nights in Sep 2025

10/10 Excellent

Sandra

Liked: Staff & service, property conditions & facilities, room comfort

No complaints at all.

Stayed there for 2 nights……one night prior to my hospital visit and one night after. Felt very comfortable and no worries. Wouldn’t hesitate to stay there again.
Stayed 2 nights in Aug 2025

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Anton

Travelled with family
Liked: Amenities
In the ccoty
Stayed 1 night in Sep 2025

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 2 nights in Aug 2025

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location, clean beautiful comfortable rooms. Loved the robes!
Stayed 3 nights in Aug 2025

8/10 Good

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities
Centrally located and close to public transport. Room was a bit noisy
Stayed 2 nights in Aug 2025

10/10 Excellent

Jimmy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and friendly staff
Stayed 2 nights in Aug 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, just noisy being on the tram line & opposite the railway station.
Stayed 5 nights in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Carolyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An easy and simple stay
Stayed 1 night in Aug 2025

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bed was very comfortable and buffet decent enough. The location is in a bit of a rough pocket of the CBD being on flinders, but it’s close to everything and very walkable. We love Melbourne CBD.
Stayed 3 nights in Aug 2025